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Added 6 mins ago
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Customer Experience Leader
Indigo
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
…capabilities, contribute to team success, and bring the Indigo brand to life through meaningful business…
Added 6 mins ago
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Deli Supervisor
Centra
Killarney, MB
- Full-time
Customer focused manager who can build a quality and loyal customer base;
Added 21 mins ago
HP
General Manager
Hôtel Place d'Armes, Corner Collection
Montreal, QC
- Full-time
The General Manager oversees the overall operations of the property, including both hotel accommodations and food and beverage operations. They plan, organize, lead, and control the hotel’s…
Added 21 mins ago
ES
Medical Manager, Rare - Canada (Field)
EMD Serono, Inc.
Mississauga, ON
- Full-time
In your role as Medical Manager, Rare Tumours, you will shape and deliver the medical affairs strategy for the therapeutic area, advancing scientific understanding of our products and…
Added 21 mins ago
WC
Pharmacy Assistant
Walmart Canada
Toronto, ON
- Full-time
…Party Information; Any Special Requests; Prescriber; Generic/Brand; Prioritizing Prescriptions with 21st Century…
Added 21 mins ago
SS
Experienced Agency Account Manager
Social Star
Collingwood, ON
- Full-time
…specialists, using its e-ttraction methodology to build long-lasting brand assets and credibility rather than relying solely on short-lived advertising campaigns. Social Star begins with…
Added 21 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 21 mins ago
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Assistant General Manager, Opening Team - nutbar New York City
nutbar
Toronto, ON
- Full-time
You'll help open nutbar's first U.S. location and be the General Manager's right hand from build-out to opening day and beyond. Reporting directly to the GM, you'll run shifts, lead the…
Added 21 mins ago
TP
Senior Representative, CX Strategy Activation
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Manager, Customer Experience and Insights, you will activate Toronto Pearson’s customer experience strategy by embedding customer-centric practices, programs and governance…
Added 21 mins ago
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Retail Supervisor - Mississauga, 2006, Heartland, Ontario
adidas
Mississauga, ON
- Full-time
Passionately inspiring consumer loyalty to the brand.
Added 21 mins ago
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Store Manager
Abercrombie & Fitch Co.
Toronto, ON
- Full-time
The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development…
Added 21 mins ago
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NIGHT AUDIT - 1 YEAR CONTRACT
Crescent Hotels & Resorts
Saint John, NB
- Contract
Are you a night owl with a passion for hospitality? Delta Hotels by Marriott Saint John is seeking a Night Manager to join our team in Saint John, NB, Canada.
Added 21 mins ago
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Global Mining Practice Business Development Leader
HDR
Burlington, ON
- Full-time
Strengthen Market Presence: Build strategic partnerships, elevate HDR’s mining brand and help recruit business development and technical talent aligned with the Practice’s growth priorities.
Added 21 mins ago
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Global Mining Practice Business Development Leader
HDR
Toronto, ON
- Full-time
Strengthen Market Presence: Build strategic partnerships, elevate HDR’s mining brand and help recruit business development and technical talent aligned with the Practice’s growth priorities.
Added 21 mins ago
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Branch Manager
Brandt Group of Companies
Stoney Creek, NB
- Full-time
Brandt Tractor Ltd is currently seeking a Branch Manager for our Stoney Creek Peterbilt location.
Added 21 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Dauphin, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 21 mins ago
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Assistant Store Manager - Cornerstone Lloydminster
RCL - Reitmans Canada Ltd/Ltée
Lloydminster, AB
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 21 mins ago
DG
Food Service Supervisor
Dexterra Group
Mississauga, ON
- Full-time
…parties including the Food Service Director, Resident District Manager, District Manager, and franchise brand…
Added 21 mins ago
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Assistant General Manager
The Landing Restaurant Group
Oakville, ON
- Full-time
Assist in the day-to-day leadership and management of a Landing restaurant as directed by the General Manager (GM)
Added 21 mins ago
NY
New York Fries - Supervisor
New York Fries
Newmarket, ON
- Full-time
New York Fries delivers a premium brand of french fries known for freshness, crispness and flavour. Every New York Fries location hand-cuts whole potatoes throughout the day and cooks them…
Added 21 mins ago
LC
Cashier Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 21 mins ago
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Sales Associate
Claire's
Barrie, ON
- $17 USD / hour
- Part-time
As a global fashion brand rooted in self-expression, creativity, and fun, we bring the latest trends in accessories and professional piercing services to life through engaging retail…
Added 21 mins ago
LP
Shift Leader / Restaurant Manager - LOCAL Public Eatery, South Common
LOCAL Public Eatery
AB · Edmonton, AB
- Full-time
Have a seat at the table and the opportunity to contribute to a growing brand.
Added 21 mins ago
ON
Assistant Manager - Westgate Centre - Kids and Baby
Old Navy
Grande Prairie, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 21 mins ago
H
Global Mining Practice Business Development Leader
HDR
Victoria, BC
- Full-time
Strengthen Market Presence: Build strategic partnerships, elevate HDR’s mining brand and help recruit business development and technical talent aligned with the Practice’s growth priorities.

Air Canada

Operations Manager - Deployment

Dorval, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

As an Operations Manager – Deployment, you will play an important leadership role in our ambition to become a top ten global airline, by leading safe and efficient day-of operations. Your priority will be to oversee the planning and coordination of all Airport operations to ensure efficient use of resources, timely execution of flight schedules, and adherence to regulatory requirements.

You will be responsible for creating a safe, positive, and accountable environment where your leadership empowers our unionized team members to excel. Through empathetic leadership and a focus on developing and trusting your team, you will enable them to exceed customer expectations and uphold our glowing-hearted hospitality.

Responsibilities:

Accountable to lead complex daily Airport operations with care and class in assigned area, ensuring smooth and efficient functioning;
Ensure adherence to daily safety protocols and Standard Operating Procedures “SOPs”, promoting a “safety
first, always” culture;
Represent the Air Canada brand and company vision for customer service excellence, reflecting our commitment to glowing-hearted hospitality and representing our country with pride;
Collaboratively lead and supervise a unionized workforce, encouraging employees to be accountable for their actions while adhering to Collective agreements;
Play an influential role in nurturing a sense of ownership across the workforce, empowering employees to use their judgement and experience to "do the right thing" when necessary;
Engage in regular feedback sessions with team members to enhance team collaboration and foster a “win as one” mindset;
Collaborate with other operational managers to mitigate performance issues, including identifying developmental needs and managing underperformance through coaching, counseling, and disciplinary measures;
Support and enhance the safety culture by promoting safety in all operations, encouraging proactive reporting, and promptly managing incidents through the corporate Safety Management System reports housed in the Aviation Quality Database;
Monitor and ensure On-Time Performance “OTP” by overseeing operational processes and procedures, and collaborating with team members to address and resolve delays or issues, while upholding our safety first culture;
Address and resolve operational disruptions, emergencies, and customer concerns promptly;
Conduct investigations at the scene of an incident, ensuring thorough, timely, and accurate reporting;
Simultaneously monitor multiple screens and cameras to stay aware of the airside activity while responding to a high volume of calls and radiocommunications;
Develop and oversee operational plans driving day-to-day activities, including resource allocation, and contingency planning;
Adjust staffing levels in response to operational changes impacted by internal or external factors;
Assume responsibility for the day-of staff roster, including filling vacancies, reassigning staff, hiring overtime, managing under-time, and identifying exceptions;
Lead contingency planning efforts to mitigate impacts of irregular operations, such as weather disruptions or crew shortages;
Adapt to new concepts, technology and processes as the industry evolves, embracing change and leading by example.
Participate in emergency response trainings;
Communicate in a fast-paced environment through internal chats, phone, radio, and e-mails;
Responsible for briefing and implementing new SOPs with the unionized team members;
Responsible to stay current with all annual recurrent trainings;
Be prepared to work in different areas of the airport as required, demonstrating flexibility and adaptability to meet changing operational needs.

Possess at least a post-secondary diploma or the equivalent operation experience;
Possess at least two (2) years in a leadership role or the equivalent operation experience;
Strong leadership and team management skills, with the ability to inspire, coach and empower employees;
Managerial courage to make difficult decisions to ensure operational integrity, safety, and an On-Time Performance “OTP”;
Excellent communication skills, both verbal and written, to effectively interact with team members, customers and other stakeholders;
Strong interpersonal skills (organizational, team oriented & focused);
Independent time management skills;
Customer service orientation, with a commitment to delivering high-quality service;
Ability to work in a 24-hour airport operation, including shift work, weekends, and holidays;
Ability to successfully obtain and maintain a Restricted Area Identity Card “RAIC”;
Ability to successfully obtain and maintain a Restricted Operator Certificate “ROC” (for radiocommunications in Canada) issued by Industry Canada;
Exhibit dynamic situational responsiveness, efficiently adapting to unpredictable changes in tasks throughout the day in a fast-paced environment;
Problem-solving and decision-making abilities, especially in high-pressure situations;
Ability to adapt to new technology and to share that knowledge;
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Strong understanding of airport operations and airside operations, an asset;
Experience working with unionized workforces and understanding of collective agreements, an asset;
Knowledge of safety protocols and Standard Operating Procedures “SOPs”, an asset;
Knowledge working with unionized workgroups, an asset;
Proficiency in MS Office Suite and familiarity with various aviation systems and programs, an asset.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Operations Manager is responsible for leading daily airport operations to ensure safety, efficiency, and adherence to regulatory standards. They will supervise a unionized workforce, manage operational disruptions, and drive performance through effective resource allocation and coaching.

Requirements

Candidates must possess at least a post-secondary diploma and a minimum of two years of leadership experience in an operational setting. The role requires the ability to obtain a Restricted Area Identity Card and a Restricted Operator Certificate, along with flexibility for shift work.

Skills

Airport operations
Leadership
Team management
Safety management
On-time performance
Crisis management
Resource allocation
Communication
Problem-solving
Decision-making
Staff scheduling
Regulatory compliance
Conflict resolution
Operational planning
Radiocommunications

Visa sponsorship

Not detected in the job text

Keywords

Airport Operations
Airside Operations
Operations Management
Safety Management System
SOPs
On-Time Performance
Unionized Workforce
Collective Agreements
RAIC
ROC
Contingency Planning
Resource Allocation
Staff Roster
Incident Investigation
Aviation Quality Database
MS Office Suite
Leadership
Coaching
Counseling
Emergency Response
Radiocommunications
Situational Responsiveness
Operational Integrity
Customer Service
Aviation

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