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Jobs in Canada

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Added 10 mins ago
TO
Warehouse Supervisor (AFTERNOON SHIFT)
Tree of Life Canada
Mississauga, ON
- Full-time
Excellent customer service-oriented attitude with ability to communicate effectively at all levels
Added 10 mins ago
BC
Sales Support Specialist
Beem Credit Union
Burnaby, BC · Kelowna, BC · North Vancouver, BC
- Full-time
…financial partner that offers both digital ease and people-first…
Added 10 mins ago
EP
Financial Controller
Edison Properties Winnipeg
Winnipeg, MB
- Full-time
…giving back to our community and take pride in providing quality customer service based on a foundation of integrity and…
Added 10 mins ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Full-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 10 mins ago
CC
Retail Shift Leader
Canna Cabana
Regina, SK · Victoria Square, Regina, SK
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 10 mins ago
AR
Sales and Events Coordinator
Algonquin Resort
Kingston, ON
- Full-time
Maintains lost business, cancellation and lead/referral files by distributing to Sales Managers.
Added 10 mins ago
LC
Outbound Sales Development Representative - Golf
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Excellent customer service and telephone skills, including strong listening, verbal and written communication.
Added 10 mins ago
Senior Customer Success Manager, Canada Strategic Account Services
Amazon
Toronto, ON
The Canadian Strategic Account Services (SAS) Core organization is seeking a Sr. Customer Success Manager to help shape the future of the program. The Sr. Customer Success Manager drives…
Added 10 mins ago
Retail Temporary Sales Associate, Maje, Pacific Centre
SMCP NORTH AMERICA (US, CANADA)
Vancouver, BC
1+ years of customer service or retail experience, preferably in a fashion-forward environment.
Added 10 mins ago
TO
Insurance Sales Account Manager
Todd O'Donnell Insurance Agency
Cambridge, ON
- $48,000 to $75,000 CAD / year
- Full-time
At least three years of customer-facing experience
Added 10 mins ago
Rehab Assistant
Bayshore
Chatham-Kent, ON
Enjoy dealing with people and working in a fast-paced customer service environment.
Added 10 mins ago
ST
Sales Enablement Manager
SysAid Technologies
Toronto, ON
- Full-time
SysAid is a high-growth SaaS company selling an IT Service Management Platform powered by AI. The ITSM space is experiencing rapid growth as businesses worldwide accelerate their digital…
Added 10 mins ago
W
(CAN) Front End Checkout Team Associate (LC)
Walmart
Thornhill, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 10 mins ago
W
General Merchandise Team Lead
Walmart
Flin Flon, MB
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 10 mins ago
W
(CAN) Front End Checkout Team Associate (LC)
Walmart
Carleton Place, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 25 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 25 mins ago
U
Driver Helper
UPS
Ottawa, ON
- Part-time
…deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Gatineau Area. This role involves performing physical work in a fast-paced environment…
Added 25 mins ago
P
Project Leader
PTAG
Douglas, ON
- Contract
Collaboration: We build true partnerships with clients and service providers.
Added 25 mins ago
IL
Technical Sales Representative – LED Display & AV Solutions
Inno-Leader LED Technology Ltd.
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
This is an exciting opportunity for a sales professional who enjoys both developing new business and building long-term customer relationships.
Added 25 mins ago
S
Sales Enablement Manager
SysAid
Toronto, ON
- Full-time
SysAid is a high-growth SaaS company selling an IT Service Management Platform powered by AI. The ITSM space is experiencing rapid growth as businesses worldwide accelerate their digital…
Added 25 mins ago
D
Supervisor, Environmental, H&S and Quality
DCM
Calgary, AB
- Full-time
As Supervisor, Environmental, Health, Safety & Quality (EHSQ), you will lead EHSQ programs at DCM’s Calgary operation, working with site leadership, associates and the corporate EHSQ team…
Added 25 mins ago
TT
Executive Director, Transit Enforcement and Fare Collection (13950)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…safety, security, revenue integrity, regulatory compliance, and customer-focused service delivery across a complex and high-profile…
Added 25 mins ago
K
Senior Project Manager - NET
Kinectrics
Toronto, ON
- Contract
…strategically important nuclear parts, equipment, tooling, and field service projects, ensuring safe execution, technical excellence, schedule adherence, budget performance, and customer…
Added 25 mins ago
BS
Outside Sales Representative – Building Systems
Bond Securcom Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Outside Sales: Conduct client meetings, site visits, and presentations to assess customer requirements and recommend effective solutions.
Added 25 mins ago
RP
Property Administrator- Odenak
Rhapsody Property Management Services
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
2-5 years of experience in a customer service or administrative role.

Air Canada

Operations Manager - Deployment - In Anticipation

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

As an Operations Manager – Deployment, you will play an important leadership role in our ambition to become a top ten global airline, by leading safe and efficient day-of operations. Your priority will be to oversee the planning and coordination of all Airport operations to ensure efficient use of resources, timely execution of flight schedules, and adherence to regulatory requirements.

You will be responsible for creating a safe, positive, and accountable environment where your leadership empowers our unionized team members to excel. Through empathetic leadership and a focus on developing and trusting your team, you will enable them to exceed customer expectations and uphold our glowing-hearted hospitality.

Responsibilities:

Accountable to lead complex daily Airport operations with care and class in assigned area, ensuring smooth and efficient functioning;
Ensure adherence to daily safety protocols and Standard Operating Procedures “SOPs”, promoting a “safety first, always” culture;
Represent the Air Canada brand and company vision for customer service excellence, reflecting our commitment to glowing-hearted hospitality and representing our country with pride;
Collaboratively lead and supervise a unionized workforce, encouraging employees to be accountable for their actions while adhering to Collective agreements;
Play an influential role in nurturing a sense of ownership across the workforce, empowering employees to use their judgement and experience to "do the right thing" when necessary;
Engage in regular feedback sessions with team members to enhance team collaboration and foster a “win as one” mindset;
Collaborate with other operational managers to mitigate performance issues, including identifying developmental needs and managing underperformance through coaching, counseling, and disciplinary measures;
Support and enhance the safety culture by promoting safety in all operations, encouraging proactive reporting, and promptly managing incidents through the corporate Safety Management System reports housed in the Aviation Quality Database;
Monitor and ensure On-Time Performance “OTP” by overseeing operational processes and procedures, and collaborating with team members to address and resolve delays or issues, while upholding our safety first culture;
Address and resolve operational disruptions, emergencies, and customer concerns promptly;
Conduct investigations at the scene of an incident, ensuring thorough, timely, and accurate reporting;
Simultaneously monitor multiple screens and cameras to stay aware of the airside activity while responding to a high volume of calls and radiocommunications;
Develop and oversee operational plans driving day-to-day activities, including resource allocation, and contingency planning;
Adjust staffing levels in response to operational changes impacted by internal or external factors;
Assume responsibility for the day-of staff roster, including filling vacancies, reassigning staff, hiring overtime, managing under-time, and identifying exceptions;
Lead contingency planning efforts to mitigate impacts of irregular operations, such as weather disruptions or crew shortages;
Adapt to new concepts, technology and processes as the industry evolves, embracing change and leading by example.
Participate in emergency response trainings;
Communicate in a fast-paced environment through internal chats, phone, radio, and e-mails;
Responsible for briefing and implementing new SOPs with the unionized team members;
Responsible to stay current with all annual recurrent trainings;
Be prepared to work in different areas of the airport as required, demonstrating flexibility and adaptability to meet changing operational needs.

Possess at least a post-secondary diploma or the equivalent operation experience;
Possess at least two (2) years in a leadership role or the equivalent operation experience;
Strong leadership and team management skills, with the ability to inspire, coach and empower employees;
Managerial courage to make difficult decisions to ensure operational integrity, safety, and an On-Time Performance “OTP”;
Excellent communication skills, both verbal and written, to effectively interact with team members, customers and other stakeholders;
Strong interpersonal skills (organizational, team oriented & focused);
Independent time management skills;
Customer service orientation, with a commitment to delivering high-quality service;
Ability to work in a 24-hour airport operation, including shift work, weekends, and holidays;
Ability to successfully obtain and maintain a Restricted Area Identity Card “RAIC”;
Ability to successfully obtain and maintain a Restricted Operator Certificate “ROC” (for radiocommunications in Canada) issued by Industry Canada;
Exhibit dynamic situational responsiveness, efficiently adapting to unpredictable changes in tasks throughout the day in a fast-paced environment;
Problem-solving and decision-making abilities, especially in high-pressure situations;
Ability to adapt to new technology and to share that knowledge;
Strong understanding of airport operations and airside operations, an asset;
Experience working with unionized workforces and understanding of collective agreements, an asset;
Knowledge of safety protocols and Standard Operating Procedures “SOPs”, an asset;
Knowledge working with unionized workgroups, an asset;
Proficiency in MS Office Suite and familiarity with various aviation systems and programs, an asset.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Operations Manager is responsible for leading daily airport operations to ensure safety, efficiency, and adherence to regulatory requirements. They supervise a unionized workforce, manage resource allocation, and resolve operational disruptions to maintain on-time performance.

Requirements

Candidates must possess at least a post-secondary diploma and a minimum of two years of leadership experience. The role requires the ability to work in a 24-hour airport environment and obtain necessary security clearances like the RAIC and ROC.

Skills

Operations management
Leadership
Team management
Safety protocols
Crisis management
Communication
Decision making
Problem solving
Resource allocation
Staff scheduling
Conflict resolution
Airport operations
Radiocommunications
Performance monitoring
Regulatory compliance
Coaching

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Airport Operations
Airside Operations
Unionized Workforce
Collective Agreements
Safety Management System
On-Time Performance
SOPs
RAIC
ROC
Radiocommunications
Contingency Planning
Resource Allocation
Staff Roster
Incident Investigation
Aviation
Leadership
Performance Management
Customer Service
MS Office Suite

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