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Added 10 mins ago
BC
Sales Support Specialist
Beem Credit Union
Burnaby, BC · Kelowna, BC · North Vancouver, BC
- Full-time
Serves as secondary point of contact along with the Portfolio Manager and subject matter expert for business procedures to staff and clients.
Added 10 mins ago
CC
Account Representative 5 - Union
Coastal Community
Campbell River, BC
- Full-time
Resolves member concerns/issues and refers to the Branch Manager or Assistant Manager for issues above their level of authority.
Added 10 mins ago
7
Senior Brand Designer (8 month Contract)
7shifts
Remote, Canada
- $95,200 to $142,800 CAD / year
- Full-time
- Remote
…supporting brand work across the business. You'll report to the Manager, Brand &…
Added 10 mins ago
Senior Customer Success Manager, Canada Strategic Account Services
Amazon
Toronto, ON
The Canadian Strategic Account Services (SAS) Core organization is seeking a Sr. Customer Success Manager to help shape the future of the program. The Sr. Customer Success Manager drives…
Added 10 mins ago
TO
Insurance Sales Account Manager
Todd O'Donnell Insurance Agency
Cambridge, ON
- $48,000 to $75,000 CAD / year
- Full-time
We are looking for an Insurance Sales Account Manager to join our award-winning Cambridge agency. This role is suited to someone who enjoys speaking with people, creating opportunities and…
Added 10 mins ago
ST
Sales Enablement Manager
SysAid Technologies
Toronto, ON
- Full-time
…architect and operator. You will define how a global sales and customer success organization learns, prepares and wins, then use Claude and MCP-connected systems to deliver that enablement…
Added 10 mins ago
A
Migraine, Primary Care Representative - Quebec (13-Month Contract)
AbbVie
Levis, QC
- Full-time
Continuously build understanding of customer needs and expectations, territory landscape, competitors, market segments/dynamics, accounts, diseases, products and clinical expertise. Share…
Added 25 mins ago
NB
Wealth Associate
National Bank of Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 25 mins ago
TL
In-house Legal Counsel
Toronto Lawyers Association
Toronto, ON
- $135,000 to $150,000 CAD / year
- Full-time
…aligned to operational needs. Occasional travel is expected for customer meetings, partner discussions, and industry events. Remote candidates may be considered on an exceptional basis…
Added 25 mins ago
S
Sales Enablement Manager
SysAid
Toronto, ON
- Full-time
…architect and operator. You will define how a global sales and customer success organization learns, prepares and wins, then use Claude and MCP-connected systems to deliver that enablement…
Added 25 mins ago
UI
Account Development Specialist
UAP Inc.
Cranbrook, BC
- $56,100 to $70,100 CAD / year
- Full-time
…solutions. Our passionate sales team is at the heart of our success, dedicated to building strong relationships and providing exceptional service. Join us and be part of a dynamic company…
Added 25 mins ago
UI
Store Manager
UAP Inc.
Fort Saskatchewan, AB
- $81,400 to $101,800 CAD / year
- Full-time
Our collaborative, energetic, and friendly managers contribute to the success of our stores. At NAPA, we believe that an excellent manager is distinguished by their leadership skills,…
Added 25 mins ago
OS
Marketing Director
OneRiver Software
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Define our ideal customer profiles, target industries, buyer personas, and buying journeys.
Added 25 mins ago
RP
Property Administrator- Odenak
Rhapsody Property Management Services
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
Reporting to the Property Manager, the Property Administrator will assist the team with various administrative tasks including rent collection, providing accurate and timely financial…
Added 25 mins ago
AT
CXA Retail Concierge / Cashier, Islington
Atlas Tools & Machinery
Toronto, ON
- $19.25 to $21 CAD / hour
- Full-time
…its third generation and dedicated to delivering exceptional customer experiences since 1954. As a trusted provider of industrial supplies, we take pride in being experts in our field and…
Added 25 mins ago
UM
Production Scheduler
Ultra Maritime
Dartmouth, NS
- Full-time
We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art…
Added 25 mins ago
LC
Pharmacy Manager
Loblaw Companies Limited
Drumheller, AB
- Full-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy that includes: Pharmacy, Dietitian, Medical and Optical…
Added 25 mins ago
LC
Sr. Manager, Quality Assurance – Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
Quality and food safety are essential to the trust Canadians place in Loblaw Control Brands. The Senior Manager, Quality Assurance – Strategic Initiatives turns complex, business-critical…
Added 25 mins ago
R
Client Advisor
RBC
Carman, MB
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 25 mins ago
PC
Floor Supervisor - Full-Time
PVH Corp.
Ottawa, ON
- Full-time
Are you ready to lead the sales floor by showcasing and promoting our iconic brand? You will deliver a top-notch customer experience that represents our brand’s minimalist and sensual point…
Added 25 mins ago
Casino Host-PET
Great Canadian Entertainment
Peterborough, ON
Works closely with the Manager, Premium Services and Operations Management to develop strategies and tactics to drive the success of the property
Added 25 mins ago
Casino Host-TIC
Great Canadian Entertainment
Gananoque, ON
Works closely with the Manager, Premium Services and Operations Management to develop strategies and tactics to drive the success of the property
Added 25 mins ago
Executive Housekeeper
Wickaninnish Inn
Tofino, BC
While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering…
Added 25 mins ago
Team Lead-Retail
Roots
Toronto, ON · Etobicoke, ON
At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and…
Added 25 mins ago
Sales Manager
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Calgary, AB
…retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy,…

Air Canada

Operations Manager - Deployment - In Anticipation

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

As an Operations Manager – Deployment, you will play an important leadership role in our ambition to become a top ten global airline, by leading safe and efficient day-of operations. Your priority will be to oversee the planning and coordination of all Airport operations to ensure efficient use of resources, timely execution of flight schedules, and adherence to regulatory requirements.

You will be responsible for creating a safe, positive, and accountable environment where your leadership empowers our unionized team members to excel. Through empathetic leadership and a focus on developing and trusting your team, you will enable them to exceed customer expectations and uphold our glowing-hearted hospitality.

Responsibilities:

Accountable to lead complex daily Airport operations with care and class in assigned area, ensuring smooth and efficient functioning;
Ensure adherence to daily safety protocols and Standard Operating Procedures “SOPs”, promoting a “safety first, always” culture;
Represent the Air Canada brand and company vision for customer service excellence, reflecting our commitment to glowing-hearted hospitality and representing our country with pride;
Collaboratively lead and supervise a unionized workforce, encouraging employees to be accountable for their actions while adhering to Collective agreements;
Play an influential role in nurturing a sense of ownership across the workforce, empowering employees to use their judgement and experience to "do the right thing" when necessary;
Engage in regular feedback sessions with team members to enhance team collaboration and foster a “win as one” mindset;
Collaborate with other operational managers to mitigate performance issues, including identifying developmental needs and managing underperformance through coaching, counseling, and disciplinary measures;
Support and enhance the safety culture by promoting safety in all operations, encouraging proactive reporting, and promptly managing incidents through the corporate Safety Management System reports housed in the Aviation Quality Database;
Monitor and ensure On-Time Performance “OTP” by overseeing operational processes and procedures, and collaborating with team members to address and resolve delays or issues, while upholding our safety first culture;
Address and resolve operational disruptions, emergencies, and customer concerns promptly;
Conduct investigations at the scene of an incident, ensuring thorough, timely, and accurate reporting;
Simultaneously monitor multiple screens and cameras to stay aware of the airside activity while responding to a high volume of calls and radiocommunications;
Develop and oversee operational plans driving day-to-day activities, including resource allocation, and contingency planning;
Adjust staffing levels in response to operational changes impacted by internal or external factors;
Assume responsibility for the day-of staff roster, including filling vacancies, reassigning staff, hiring overtime, managing under-time, and identifying exceptions;
Lead contingency planning efforts to mitigate impacts of irregular operations, such as weather disruptions or crew shortages;
Adapt to new concepts, technology and processes as the industry evolves, embracing change and leading by example.
Participate in emergency response trainings;
Communicate in a fast-paced environment through internal chats, phone, radio, and e-mails;
Responsible for briefing and implementing new SOPs with the unionized team members;
Responsible to stay current with all annual recurrent trainings;
Be prepared to work in different areas of the airport as required, demonstrating flexibility and adaptability to meet changing operational needs.

Possess at least a post-secondary diploma or the equivalent operation experience;
Possess at least two (2) years in a leadership role or the equivalent operation experience;
Strong leadership and team management skills, with the ability to inspire, coach and empower employees;
Managerial courage to make difficult decisions to ensure operational integrity, safety, and an On-Time Performance “OTP”;
Excellent communication skills, both verbal and written, to effectively interact with team members, customers and other stakeholders;
Strong interpersonal skills (organizational, team oriented & focused);
Independent time management skills;
Customer service orientation, with a commitment to delivering high-quality service;
Ability to work in a 24-hour airport operation, including shift work, weekends, and holidays;
Ability to successfully obtain and maintain a Restricted Area Identity Card “RAIC”;
Ability to successfully obtain and maintain a Restricted Operator Certificate “ROC” (for radiocommunications in Canada) issued by Industry Canada;
Exhibit dynamic situational responsiveness, efficiently adapting to unpredictable changes in tasks throughout the day in a fast-paced environment;
Problem-solving and decision-making abilities, especially in high-pressure situations;
Ability to adapt to new technology and to share that knowledge;
Strong understanding of airport operations and airside operations, an asset;
Experience working with unionized workforces and understanding of collective agreements, an asset;
Knowledge of safety protocols and Standard Operating Procedures “SOPs”, an asset;
Knowledge working with unionized workgroups, an asset;
Proficiency in MS Office Suite and familiarity with various aviation systems and programs, an asset.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Operations Manager is responsible for leading daily airport operations to ensure safety, efficiency, and adherence to regulatory requirements. They supervise a unionized workforce, manage resource allocation, and resolve operational disruptions to maintain on-time performance.

Requirements

Candidates must possess at least a post-secondary diploma and a minimum of two years of leadership experience. The role requires the ability to work in a 24-hour airport environment and obtain necessary security clearances like the RAIC and ROC.

Skills

Operations management
Leadership
Team management
Safety protocols
Crisis management
Communication
Decision making
Problem solving
Resource allocation
Staff scheduling
Conflict resolution
Airport operations
Radiocommunications
Performance monitoring
Regulatory compliance
Coaching

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Airport Operations
Airside Operations
Unionized Workforce
Collective Agreements
Safety Management System
On-Time Performance
SOPs
RAIC
ROC
Radiocommunications
Contingency Planning
Resource Allocation
Staff Roster
Incident Investigation
Aviation
Leadership
Performance Management
Customer Service
MS Office Suite

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