Jobs in Canada

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Added 1 hour ago
CG
Clinical Scholar - Permanent Full-Time (2026-240)
Collingwood General and Marine Hospital
Collingwood, ON
- Full-time
Reports to: Manager, Quality, Safety and Professional Practice
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Osoyoos, BC
- Full-time
There is an opportunity for ER shifts (APP renumeration) at SOGH in Oliver and Doctor of the Day shifts that come with a reasonable stipend
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Osoyoos, BC
- Full-time
There is an opportunity for ER shifts (APP renumeration) at SOGH in Oliver and Doctor of the Day shifts that come with a reasonable stipend
Added 2 hours ago
Peer Support Worker
Lookout Housing and Health Society
Surrey, BC
The Peer Support Worker – Intensive Case Management Team, reports to the Health Programs Manager, or designate. The position works in accordance with the mission and philosophy of Lookout…
Added 2 hours ago
Program Resource Worker
Lookout Housing and Health Society
Vancouver, BC
Must have current Occupational First Aid Level 1 Certificate
Added 2 hours ago
W
(CAN) Customer Service Manager
Walmart
Slave Lake, AB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 3 hours ago
W
(CAN) Customer Service Manager
Walmart
Trenton, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 3 hours ago
W
(CAN) Self Checkout Attendant - part time
Walmart
Chatham-Kent, ON
- Part-time
…and escalate cash or technical issues to the Customer Service…
Added 3 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Rouyn-Noranda, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Slave Lake, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Cobourg, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Vancouver, BC
- Part-time
Night premium will be given to staff that work 50% or more of their shift between 00:00-08:00 Hours
Added 3 hours ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Victoriaville, QC
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 3 hours ago
LH
Job Title Janitor/Maintenance
Lookout Housing + Health Society
Vancouver, BC
- Full-time
Must have current Occupational First Aid Level 1 Certificate
Added 3 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Rouyn-Noranda, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
(CAN) Self Checkout Attendant - part time
Walmart Canada
Chatham-Kent, ON · Chatham, ON
…and escalate cash or technical issues to the Customer Service…
Added 3 hours ago
WC
Customer Service Manager
Walmart Canada
Grand Falls-Windsor, NL
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
ON · Hannon, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 3 hours ago
W
(CAN) Customer Service Manager
Walmart
Cobourg, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 4 hours ago
M&
Quality Technician
Mitchell & Associates
Vaughan, ON
- Full-time
Administratively support the initiatives of the Quality Manager, including data management and tracking.
Added 4 hours ago
SH
Clerk 3 - Diagnostic Imaging - Radiology Support Services - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Manager, Radiology Support Services, the incumbent is responsible for the effective, efficient support to all of the modalities within the Diagnostic Imaging department…
Added 4 hours ago
SH
Clinical Resource Nurse - Charge Nurse
Shared Health-Soins Communs
Swan River, MB
- Full-time
Under the general supervision of the Client Care Coordinator and/or Care Team Manager, and while demonstrating a commitment to the vision, mission, values and strategic priorities of…
Added 4 hours ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Hodgson, MB
- Internship
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 4 hours ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Beausejour, MB
- Full-time
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 4 hours ago
SH
Clinical Resource Nurse - Charge Nurse
Shared Health-Soins Communs
Neepawa, MB
- Full-time
Under the general supervision of the Health Service Manager and/or Director, and while demonstrating a commitment to the vision, mission, values and strategic priorities of Prairie Mountain…

Air Canada

Operations Manager - Hub Control Centre - In Anticipation

Vancouver, BC, Canada

Full-time

Apply on aircanada.taleo.net About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

As an Operations Manager - Hub Control Centre, you will be pivotal in driving operational excellence as we strive to become a top ten global airline, by leading safe and efficient day-of operations. Your primary responsibility will be to oversee and manage the daily operations of the Station Operations Control “STOC” at the airport. This involves ensuring the efficient and safe operation of all terminal activities, including coordination of flights, ground services, and passenger flow. The Operations Manager - Hub Control Centre will collaborate with various airport departments, external stakeholders, and service providers to ensure seamless operations, respond to emergencies, and optimize on-time performance.

You will be responsible for creating a safe, positive, and accountable environment where your leadership empowers our unionized team members to excel. Through empathetic leadership and a focus on developing and trusting your team, you will enable them to exceed customer expectations and uphold our glowing-hearted hospitality.

Responsibilities:

Accountable to lead complex daily Airport operations with care and class in assigned area, ensuring smooth and efficient functioning;
Ensure adherence to daily safety protocols and Standard Operating Procedures “SOPs”, promoting a “safety first, always” culture;
Represent the Air Canada brand and company vision for customer service excellence, reflecting our commitment to glowing-hearted hospitality and representing our country with pride;
Collaboratively lead and supervise a unionized workforce, encouraging employees to be accountable for their actions while adhering to Collective agreements;
Play an influential role in nurturing a sense of ownership across the workforce, empowering employees to use their judgement and experience to “do the right thing” when necessary;
Engage in regular feedback sessions with team members to enhance team collaboration and foster a "win as one" mindset;
Collaborate with other operational managers to mitigate performance issues, including identifying developmental needs and managing underperformance through coaching, counseling, and disciplinary measures;
Support and enhance the safety culture by promoting safety in all operations, encouraging proactive reporting, and promptly managing incidents through the corporate Safety Management System reports housed in the Aviation Quality Database;
Monitor and ensure On-Time Performance “OTP” by overseeing operational processes and procedures, and collaborating with team members to address and resolve delays or issues, while upholding our safety-first culture;
Address and resolve operational disruptions, emergencies, and customer concerns promptly;
Conduct investigations at the scene of an incident, ensuring thorough, timely, and accurate reporting;
Navigate a dynamic, complex, and unpredictable environment, requiring quick adaptation to changing circumstances and emergencies;
Simultaneously monitor multiple screens and cameras to stay aware of the airside activity while responding to a high volume of calls and radiocommunications;
Provide operational guidance to key stakeholders;
Provide operational situational reports unionized employees across internal and external stakeholders;
Complete and distribute operational startup report and station performance sheet;
Act as the primary contact on station for Flight Operating Pilots “FOP” via air-to-ground radio frequencies;
Actively participate in flight watching to ensure the arrival/departure sequence of events are executed as per process;
Engage both internal and external stakeholders to ensure oversight on arrival/departure flight sequence of events;
Ensure delayed flights are accurately coded and commented;
Cooperate and communicate operational information to other departments and suppliers on an ongoing basis, such as Airside Operations, Inflight Services, Maintenance and AC Cargo via chat, emails, radio, phone, and PDA.
Adapt to new concepts, technology and processes as the industry evolves, embracing change and leading by example;
Participate in emergency response trainings;
Communicate in a fast-paced environment through internal chats, phone, radio, and e-mails;
Responsible for briefing and implementing new SOPs with the unionized team members;
Responsible to stay current with all annual recurrent trainings;
Be prepared to work in different areas of the airport as required, demonstrating flexibility and adaptability to meet changing operational needs.

Possess at least a post-secondary diploma or the equivalent operation experience;
A minimum of two to three (2-3) years of experience in airport operations;
At least two (2) years in a leadership role or the equivalent operation experience;
Strong leadership and team management skills, with the ability to inspire, coach and empower employees;
Managerial Courage to make difficult decisions to ensure operational integrity, safety, and an on-time performance “OTP”;
Excellent communication skills, both verbal and written, to effectively interact with team members, customers and other stakeholders;
Strong interpersonal skills (organizational, team oriented & focused);
Independent time management skills;
Customer service orientation, with a commitment to delivering high-quality service;
Ability to work in a 24-hour airport operation, including shift work, weekends, and holidays;
Ability to successfully obtain and maintain a Restricted Area Identity Card “RAIC”;
Ability to successfully obtain and maintain a Restricted Operator Certificate “ROC” (for radiocommunications in Canada) issued by Industry Canada;
Exhibit dynamic situational responsiveness, efficiently adapting to unpredictable changes in tasks throughout the day in a fast-paced environment;
Problem-solving and decision-making abilities, especially in high-pressure situations;
Ability to adapt to new technology and to share that knowledge;
Strong understanding of airport operations and airside operations, an asset;
Experience working with unionized workforces and understanding of collective agreements, an asset;
Knowledge of safety protocols and Standard Operating Procedures “SOPs”, an asset;
Proficiency in MS Office Suite and familiarity with various aviation systems and programs, an asset.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Apply on aircanada.taleo.net About employer

More about this job

Responsibilities

The Operations Manager oversees daily terminal activities, including flight coordination, ground services, and passenger flow to ensure operational excellence. They lead a unionized team while maintaining safety protocols, managing disruptions, and collaborating with stakeholders to optimize on-time performance.

Requirements

Candidates must possess at least a post-secondary diploma and 2-3 years of experience in airport operations, including at least 2 years in a leadership role. Proficiency in MS Office and the ability to obtain a Restricted Area Identity Card and Restricted Operator Certificate are required.

Skills

Airport operations
Leadership
Team management
Safety management
On-time performance
Crisis management
Communication
Decision making
Problem solving
Radiocommunications
Stakeholder management
Operational excellence
Conflict resolution
Coaching
Situational awareness

Visa sponsorship

Not detected in the job text

Keywords

Airport Operations
Hub Control Centre
STOC
Safety Management System
On-Time Performance
OTP
SOPs
Unionized workforce
Collective agreements
RAIC
ROC
Aviation
Flight watching
Airside operations
Emergency response
Operational leadership
Stakeholder management
MS Office Suite
Radiocommunications
Customer service

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Work requirements

Jobs in Canada