Jobs in Canada

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Added 9 hours ago
J
CEO - B2B2C Insurtech
Toronto, ON
- Full-time
We're looking for an entrepreneurial operator to lead this venture from day one. You'll work alongside Simple Ventures and established industry partners to bring the product to market,…
Added 14 hours ago
Specialist Information Security (Governance)
Independent Electricity System Operator
Canada
…organize the development and delivery of Information Security services to business units in order to maintain the integrity of vital computer applications and information systems across…
Added 20 hours ago
AH
Primary Care Paramedic
Alberta Health Services
Valleyview, AB
- Full-time
…a Primary Care Paramedic (PCP). Current Basic Cardiac Life Support (BCLS) CPR certification. Must hold a valid Class 4 Alberta Operator's Licence, or equivalent, and provide a five (5)-year…
Added 20 hours ago
AH
Primary Care Paramedic
Alberta Health Services
Medicine Hat, AB
- Part-time
…a Primary Care Paramedic (PCP). Current Basic Cardiac Life Support (BCLS) CPR certification. Must hold a valid Class 4 Alberta Operator's Licence, or equivalent, and provide a five (5)-year…
Added 20 hours ago
AH
Advanced Care Paramedic
Alberta Health Services
Grande Prairie, AB
- Full-time
…an Advanced Care Paramedic (ACP). Current Basic Cardiac Life Support (BCLS) CPR certification. Must hold a valid Class 4 Alberta Operator's Licence, or equivalent, and provide a five…
Added 20 hours ago
AH
Advanced Care Paramedic
Alberta Health Services
Calgary, AB
- Full-time
…an Advanced Care Paramedic (ACP). Current Basic Cardiac Life Support (BCLS) CPR certification. Must hold a valid Class 4 Alberta Operator's Licence, or equivalent, and provide a five…
Added 22 hours ago
MI
Senior Controls Engineer
Martinrea International
Brampton, ON
- Full-time
Support the implementation and improvement of plant-floor data collection systems, including downtime tracking, cycle time monitoring, operator response systems, forklift/material tracking,…
Added 1 day ago
A
Electrical Technologist
Actalent
Toronto, ON · Etobicoke, ON
- $35 to $48 CAD / hour
- Full-time
Assist with the installation of laboratory equipment, test fixtures, and associated electrical apparatus to support high-voltage and other electrical tests.
Added 1 day ago
GL
Director, Operational Experience & Process Design
goeasy Ltd.
Mississauga, ON
- Full-time
Build and lead the Enterprise Process Excellence team, defining its mandate, structure, strategic priorities, governance, and accountability to drive operational improvements across the…
Added 1 day ago
JH
General Manager - Remote Resort (Relocation - Mountain Region)
JRoss Hospitality Recruiters
AB · Alberta, Canada
- Full-time
…hospitality environments. This is an opportunity for a hands-on operator with exceptional organization, solid project management capabilities, and the ability to build and lead teams in a…
Added 1 day ago
SS
Security Operations Supervisor
Securiforce Surveillance, Inc.
Surrey, BC
- Full-time
Support operator training, performance improvement, and operational efficiency, while assisting directly with alarm monitoring during overflow conditions.
Added 1 day ago
AU
GSOC Operator
Allied Universal
Toronto, ON
- Full-time
Working in a 24/7 environment with rotating shifts in office (no remote work)
Added 1 day ago
CZ
Project Manager - CZ
Calgary Zoo
Calgary, AB
- Full-time
Project management certification or commitment to obtaining certification is required
Added 1 day ago
D
Développeur·se de produits IA | AI Product Developer
DemandBridge
Montreal, QC
- $80,000 to $100,000 CAD / year
- Full-time
Concevoir et développer des services backend et des API REST avec Java et Spring Boot.
Added 1 day ago
B
Maintenance Team Lead
BGIS
Ottawa, ON
- Full-time
The Maintenance Team Lead is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned…
Added 1 day ago
V|
Electrical & Instrumentation Engineer - Water Technologies
Veolia | North America
Oakville, ON
- Full-time
All vendors must have a
Added 1 day ago
V|
Electrical & Instrumentation Engineer - Water Technologies
Veolia | Water Tech
Oakville, ON
- Full-time
All vendors must have a
Added 1 day ago
ED
CAL-1 Electrician – Data Center Operator
Estruxture Data Centers
Calgary, AB
- Full-time
…customers that trust and depend on our infrastructure and customer support, including carriers, cloud providers, media content, financial services, and enterprise customers. eStruxture…
Added 1 day ago
B
Maintenance Team Lead
BGIS
Ottawa, ON
- Full-time
The Maintenance Team Lead is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned…
Added 1 day ago
Inspection and NDE Services - Eddy Current Testing
BWXT
Kitchener, ON
As our Inspection Services – Eddy Current Testing (ECT) Technician II you will undertake moderately complex technical assignments, of a repeating nature that are part of an ongoing…
Added 1 day ago
VC
Développeur·se de produits IA | AI Product Developer
Valsoft Corporation
Remote, Canada
- $80,000 to $100,000 CAD / year
- Remote
Concevoir et développer des services backend et des API REST avec Java et Spring Boot.
Added 1 day ago
VC
AI Product Developer
Valsoft Corporation
Remote, Canada
- $80,000 to $100,000 CAD / year
- Remote
…day-to-day operations in one connected ecosystem. Our products support everything from branded storefronts and digital asset management to vendor bidding, inventory, accounting, order…
Added 1 day ago
A
LNG - Shift Supervisor
Airswift
Squamish, BC
- $140,000 to $160,000 CAD / year
- Full-time
2nd Class Power Engineer certification required · Commissioning: 7 days on / 7 days off, 12-hour shifts
Added 1 day ago
CR
L'opérateur de transbordement
Cando Rail & Terminals
Montreal, QC
- Full-time
Cando offre des services spécialisés d'exploitation ferroviaire. Nous offrons une large gamme de services ferroviaires, incluant des opérations sur lignes courtes, des manœuvres…
Added 1 day ago
NG
Account Manager, Saskatchewan
Normet Group
Saskatoon, SK
- Full-time
…productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30…

Air Canada

Operations Manager - Hub Control Centre - In Anticipation

Vancouver, BC, Canada

Full-time

Apply on aircanada.taleo.net About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

As an Operations Manager - Hub Control Centre, you will be pivotal in driving operational excellence as we strive to become a top ten global airline, by leading safe and efficient day-of operations. Your primary responsibility will be to oversee and manage the daily operations of the Station Operations Control “STOC” at the airport. This involves ensuring the efficient and safe operation of all terminal activities, including coordination of flights, ground services, and passenger flow. The Operations Manager - Hub Control Centre will collaborate with various airport departments, external stakeholders, and service providers to ensure seamless operations, respond to emergencies, and optimize on-time performance.

You will be responsible for creating a safe, positive, and accountable environment where your leadership empowers our unionized team members to excel. Through empathetic leadership and a focus on developing and trusting your team, you will enable them to exceed customer expectations and uphold our glowing-hearted hospitality.

Responsibilities:

Accountable to lead complex daily Airport operations with care and class in assigned area, ensuring smooth and efficient functioning;
Ensure adherence to daily safety protocols and Standard Operating Procedures “SOPs”, promoting a “safety first, always” culture;
Represent the Air Canada brand and company vision for customer service excellence, reflecting our commitment to glowing-hearted hospitality and representing our country with pride;
Collaboratively lead and supervise a unionized workforce, encouraging employees to be accountable for their actions while adhering to Collective agreements;
Play an influential role in nurturing a sense of ownership across the workforce, empowering employees to use their judgement and experience to “do the right thing” when necessary;
Engage in regular feedback sessions with team members to enhance team collaboration and foster a "win as one" mindset;
Collaborate with other operational managers to mitigate performance issues, including identifying developmental needs and managing underperformance through coaching, counseling, and disciplinary measures;
Support and enhance the safety culture by promoting safety in all operations, encouraging proactive reporting, and promptly managing incidents through the corporate Safety Management System reports housed in the Aviation Quality Database;
Monitor and ensure On-Time Performance “OTP” by overseeing operational processes and procedures, and collaborating with team members to address and resolve delays or issues, while upholding our safety-first culture;
Address and resolve operational disruptions, emergencies, and customer concerns promptly;
Conduct investigations at the scene of an incident, ensuring thorough, timely, and accurate reporting;
Navigate a dynamic, complex, and unpredictable environment, requiring quick adaptation to changing circumstances and emergencies;
Simultaneously monitor multiple screens and cameras to stay aware of the airside activity while responding to a high volume of calls and radiocommunications;
Provide operational guidance to key stakeholders;
Provide operational situational reports unionized employees across internal and external stakeholders;
Complete and distribute operational startup report and station performance sheet;
Act as the primary contact on station for Flight Operating Pilots “FOP” via air-to-ground radio frequencies;
Actively participate in flight watching to ensure the arrival/departure sequence of events are executed as per process;
Engage both internal and external stakeholders to ensure oversight on arrival/departure flight sequence of events;
Ensure delayed flights are accurately coded and commented;
Cooperate and communicate operational information to other departments and suppliers on an ongoing basis, such as Airside Operations, Inflight Services, Maintenance and AC Cargo via chat, emails, radio, phone, and PDA.
Adapt to new concepts, technology and processes as the industry evolves, embracing change and leading by example;
Participate in emergency response trainings;
Communicate in a fast-paced environment through internal chats, phone, radio, and e-mails;
Responsible for briefing and implementing new SOPs with the unionized team members;
Responsible to stay current with all annual recurrent trainings;
Be prepared to work in different areas of the airport as required, demonstrating flexibility and adaptability to meet changing operational needs.

Possess at least a post-secondary diploma or the equivalent operation experience;
A minimum of two to three (2-3) years of experience in airport operations;
At least two (2) years in a leadership role or the equivalent operation experience;
Strong leadership and team management skills, with the ability to inspire, coach and empower employees;
Managerial Courage to make difficult decisions to ensure operational integrity, safety, and an on-time performance “OTP”;
Excellent communication skills, both verbal and written, to effectively interact with team members, customers and other stakeholders;
Strong interpersonal skills (organizational, team oriented & focused);
Independent time management skills;
Customer service orientation, with a commitment to delivering high-quality service;
Ability to work in a 24-hour airport operation, including shift work, weekends, and holidays;
Ability to successfully obtain and maintain a Restricted Area Identity Card “RAIC”;
Ability to successfully obtain and maintain a Restricted Operator Certificate “ROC” (for radiocommunications in Canada) issued by Industry Canada;
Exhibit dynamic situational responsiveness, efficiently adapting to unpredictable changes in tasks throughout the day in a fast-paced environment;
Problem-solving and decision-making abilities, especially in high-pressure situations;
Ability to adapt to new technology and to share that knowledge;
Strong understanding of airport operations and airside operations, an asset;
Experience working with unionized workforces and understanding of collective agreements, an asset;
Knowledge of safety protocols and Standard Operating Procedures “SOPs”, an asset;
Proficiency in MS Office Suite and familiarity with various aviation systems and programs, an asset.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Apply on aircanada.taleo.net About employer

More about this job

Responsibilities

The Operations Manager oversees daily terminal activities, including flight coordination, ground services, and passenger flow to ensure operational excellence. They lead a unionized team while maintaining safety protocols, managing disruptions, and collaborating with stakeholders to optimize on-time performance.

Requirements

Candidates must possess at least a post-secondary diploma and 2-3 years of experience in airport operations, including at least 2 years in a leadership role. Proficiency in MS Office and the ability to obtain a Restricted Area Identity Card and Restricted Operator Certificate are required.

Skills

Airport operations
Leadership
Team management
Safety management
On-time performance
Crisis management
Communication
Decision making
Problem solving
Radiocommunications
Stakeholder management
Operational excellence
Conflict resolution
Coaching
Situational awareness

Visa sponsorship

Not detected in the job text

Keywords

Airport Operations
Hub Control Centre
STOC
Safety Management System
On-Time Performance
OTP
SOPs
Unionized workforce
Collective agreements
RAIC
ROC
Aviation
Flight watching
Airside operations
Emergency response
Operational leadership
Stakeholder management
MS Office Suite
Radiocommunications
Customer service

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Work requirements

Jobs in Canada