Jobs in Canada

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Added 5 mins ago
FS
2026-26 Director of Clinical Services
Fort St. John Association for Community Living
Fort St. John, BC
- Full-time
Recruit, Mentor and evaluate success of clinical staff. Work with Clinical supervisor and/or manager for supervision related functions.
Added 5 mins ago
ES
Go to Market Intelligence Analyst
Euna Solutions
ON · Oakville, Ontario
- Full-time
…the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either…
Added 5 mins ago
K
Technical Analyst
Kyndryl
Regina, SK · Victoria, BC
- Full-time
The Technical Analyst works under the direction of a Manager in the area of service and project delivery to enhance and maintain the customer’s desktop infrastructure, affecting services…
Added 5 mins ago
AC
Guest Experience Communication & Design, Manager
Armstrong Collective
Vancouver, BC
- Full-time
Reporting to the Senior Manager, Guest Communication & Engagement, the Guest Experience Communication & Design, Manager is responsible for developing, delivering, and continuously improving…
Added 5 mins ago
IB
Manager, Art Direction (14-month contract)
Indigo Books & Music
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
The Manager, Art Direction is responsible for ideation and creation of campaign elements and assets from concept to completion ensuring all creative outputs are on brand and support…
Added 5 mins ago
A
Manager Delegate Sales
Assemble
Toronto, ON
- $150,000 to $175,000 CAD / year
A hybrid work model that blends time in our downtown Toronto office with the flexibility of working from home (3-days in office)
Added 5 mins ago
M
Manager, Business Analysis & AI Delivery
MNP
Ottawa, ON · Toronto, ON
- Full-time
Make an impact as we look to strengthen our Digital Solutions practice with a Manager to lead our Functional Analysis practice: someone who combines strong client advisory judgment with the…
Added 5 mins ago
IF
Director, Corporate Actuarial
Intact FC
Toronto, ON · Montreal, QC · Quebec, QC · Laval, QC · Saint-Hyacinthe, QC
- Full-time
Minimum 10 years of actuarial experience, including 4 at a manager level
Added 5 mins ago
A
Senior Manager, Business Human Resources - Allergan Aesthetics (18 month contract)
AbbVie
Markham, ON
- $134,000 to $184,000 CAD / year
- Contract
Drive people manager development to create clarity and consistency of expectations, accountability, and enriched manager/employee experiences. Partner with people leaders to shape a culture…
Added 5 mins ago
A
Engineering Manager, Deployment Readiness
AtkinsRéalis
Mississauga, ON · Pickering, ON
- Full-time
…projects and influencing future design decisions. As Engineering Manager, Deployment Readiness, you will build the technical foundations for each new build project from early initiation…
Added 5 mins ago
HI
Personal Lines Account Manager, Retail
HUB International
St. Catharines, ON
- Full-time
Join HUB as an Account Manager, Personal Lines Insurance
Added 5 mins ago
C
Advisor, Internal Communications (Corporate Communications) (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 5 mins ago
SR
Sales Associate
Staples Retail
Ottawa, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 20 mins ago
Branch Manager
First West
Penticton, BC
Mutual fund license required depending on region
Added 20 mins ago
G
Customer Service Manager
Galderma
Toronto, ON
- Full-time
The Customer Service Manager will be responsible for leading the Customer Service team in ensuring a seamless ‘Customer Journey’ for both internal and external Galderma customers, including…
Added 20 mins ago
Human Resources Co-op Student / Intern (Winter Term - Jan to April 2027)
Magellan
Mississauga, ON
The role will provide exposure to Performance Management, Employee Engagement, Total Rewards, HRIS administration, reporting, and other HR projects. The student will work closely with HR…
Added 20 mins ago
O
Audit Manager (18 months contract)
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
…Accountable for planning, execution, reporting, and overall engagement outcomes, including assessing the effectiveness of processes and controls, providing risk-based insights, and…
Added 21 mins ago
F
Senior Property Manager
Fitzrovia
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
The Senior Property Manager leads one or more buildings within a Fitzrovia rental community, which may include a mix of Class-A and vintage-style properties as well as residential and…
Added 35 mins ago
AC
Partner, Projects and Process Improvement
Air Canada
Dorval, QC
- Full-time
The Manager, Project and Process Improvement is responsible for leading cross-functional initiatives that enhance operational efficiency, streamline business processes, and ensure…
Added 35 mins ago
Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
Support the National Key Account Manager in developing and monitoring lender strategic plans aligned with corporate priorities, client needs and market intelligence, and coordinate their…
Added 35 mins ago
Bilingual Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Support the National Key Account Manager in developing and monitoring lender strategic plans aligned with corporate priorities, client needs and market intelligence, and coordinate their…
Added 35 mins ago
PN
Manager, Commercial and Energy Solutions
Pacific Northern Gas Ltd.
Vancouver, BC
- Full-time
Reporting to the Director, Business Development & Stakeholder Relations, the Manager, Commercial and Energy Solutions is responsible for: (i) leading the development and negotiation of…
Added 35 mins ago
GF
Performance Coach - HYROX - Mississauga Erin Mills Town Centre
GoodLife Fitness
Mississauga, ON
- Part-time
Promotes/supports own classes/programs, as well as other classes/programs to encourage Member engagement in Performance programming
Added 51 mins ago
National Client Success Account Manager
Kandor
Mississauga, ON
Guardteck is looking for a National Account Manager to own our most significant national retail relationships across Canada. This is a senior, Toronto-based role with a high executive…
Added 51 mins ago
In Store Bakery - Clerk Department Second Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Marystown, NL
…the Bakery Department and staff in the absence of the Bakery Manager. Actively contribute to an environment of employee and customer…

Air Canada

Partner, Projects and Process Improvement

Dorval, QC, Canada

Full-time

Apply on aircanada.taleo.net About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Experience: 5+ years of experience in project management and/or process improvement roles.
Posting language: English
Posted: Nov 10, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The Manager, Project and Process Improvement is responsible for leading cross-functional initiatives that enhance operational efficiency, streamline business processes, and ensure successful project execution. This role combines lean six-sigma methodology with hands-on project management to drive continuous improvement and deliver measurable and sustainable results across the organization.

Responsibilities:

Lead cross-functional projects from initiation through completion following a gated approach, ensuring alignment with strategic objectives and stakeholder expectations.
Expert in process improvement and process design, drives and closes initiatives utilizing the best Continuous Improvement technics and approaches such as Lean Six Sigma or Agile.
Manage project budgets, timelines, and resources, ensuring projects are delivered on time, on budget and within scope.
Collaborate with department heads and teams to gather business requirements, define project scope and measure baseline.
Lead problem-solving and decision making at the initiative level to ensure quality throughout the project life cycle.
Identify project risk and issues, implement mitigating actions to remove roadblocks and escalate as required.
Prepare and present reports to senior leadership on project progress, risks, and improvement outcomes.
Analyze existing workflows and processes to identify inefficiencies, bottlenecks, and areas for improvement.
Quantify potential benefits to support recommendations for change to business practices and processes.
Develop anticipated cost of change for the business case completion and ROI calculation. Present business cases to ACM senior leadership as required.
Facilitate workshops and training sessions to promote a culture of continuous improvement across departments.
Support the Business units in establishing and tracking KPIs to measure the effectiveness and sustainability of their process changes and project outcomes.
Develop and deploy change management strategies, ensuring adoption and sustainability of new processes and systems.
Benchmark best practices and serve as a key advisor for the Manager, Business Transformation and BU Leaders in establishing the best change strategy.
Communicate opportunities for frontline innovation and best practice replication.
Mentor and support team members in project management and process improvement best practices.
Ensure compliance with internal policies and external regulations during project and process execution.
Utilize data and analytics tools to support decision-making and monitor performance trends.
Work in collaboration with the Business Process Managers and Regulatory Compliance to document processes, including process maps, and coordinate control manual updates to reflect most current processes related to each BU.
Train and coach the different teams with learnings from initiatives & best practices and provide technical support to the project teams in alignment with Business Transformation Tools and Methodologies.
Perform all other duties as required to support the team.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Education:
- Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field (Master’s degree or MBA is an asset).
Experience:
- 5+ years of experience in project management and/or process improvement roles.
- Proven track record of leading cross-functional projects and driving operational improvements.
- Experience in change management and stakeholder engagement.
Certifications (preferred but not required):
- Project Management Professional (CAMP, PMP)
- Lean Six Sigma (Green Belt or Black Belt)
- Certified ScrumMaster (CSM) or other Agile certifications
Skills:
- Strong analytical and problem-solving skills.
- Sense of initiative, self-discipline and proactive thinking.
- Strong sense of collaboration and teamwork.
- Excellent communication, facilitation, and interpersonal skills.
- Proficiency in project management tools (e.g., MS Project, Smartsheet, Jira) and process mapping tools (e.g., Visio, Lucidchart).
- Ability to manage multiple priorities in a fast-paced environment.
- Data-driven mindset with experience using KPIs and metrics to measure success.
- Proficiency in MS Office Suite, BPM and ERP systems
- Ability to travel.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Apply on aircanada.taleo.net About employer

More about this job

Responsibilities

Lead cross-functional projects and continuous improvement initiatives from planning through delivery, managing scope, budgets, timelines, risks, and stakeholder expectations. Analyze and redesign processes, develop business cases and change strategies, track outcomes using KPIs, and coach teams in improvement practices.

Requirements

A bachelor’s degree in business administration, industrial engineering, operations management, or a related field is requested; a master’s degree or MBA is an asset. The role requires 5+ years of project management and/or process improvement experience, a record of leading cross-functional projects, and experience in change management and stakeholder engagement; relevant project, Lean Six Sigma, or Agile certifications are preferred.

Skills

Project Management
Process Improvement
Lean Six Sigma
Agile
Change Management
Stakeholder Engagement
Cross-Functional Leadership
Analytical Problem-Solving
Business Process Design
Risk Management
Budget and Resource Management
KPI Measurement
Data Analysis
Workshop Facilitation
Process Mapping
Communication and Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Process Improvement
Continuous Improvement
Lean Six Sigma
Agile
Change Management
Cross-Functional Projects
Business Process Design
Process Mapping
Project Budgets
Project Timelines
Resource Management
Risk Management
Business Cases
Return on Investment
Key Performance Indicators
Data Analytics
Stakeholder Engagement
Business Transformation
Regulatory Compliance
Control Manuals
Microsoft Project
Smartsheet
Jira
Visio
Lucidchart
Microsoft Office
BPM Systems
ERP Systems
PMP

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Work requirements

Jobs in Canada