Jobs in Canada

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Added 4 hours ago
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Director, Asset & Wealth Management, Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
Act as a senior credit and portfolio management lead for Asset & Wealth Manager borrowers and sponsor fund counterparties.
Added 4 hours ago
BC
Director, Asset & Wealth Management, Portfolio Management
BMO Capital Markets
Toronto, ON
- Full-time
Act as a senior credit and portfolio management lead for Asset & Wealth Manager borrowers and sponsor fund counterparties.
Added 10 hours ago
Senior Manager, Pooled Investment Vehicles (International)
Scotiabank
Toronto, ON
…respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance…
Added 10 hours ago
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Senior Analyst GWO Business Risk Management, Toronto
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
Contributes to the overall success of the Global Wholesale Operations (GWO) risk and control strategy through driving and implementation of enterprise policies, standards, methodology and…
Added 10 hours ago
S
Senior Manager, Pooled Investment Vehicles (International)
Scotiabank
Toronto, ON
- Full-time
…respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance…
Added 10 hours ago
B
Senior Trust Officer, Private Wealth
BMO
Montreal, QC · IBMM
- Full-time
Act as relationship manager for their clients assigned and interact effectively with other stakeholders in the file.
Added 11 hours ago
AF
Regional Sales Enablement Centre Manager
Armstrong Fluid Technology
Toronto, ON
- Full-time
We are looking for an experienced Regional Sales Enablement Centre Manager to lead and develop our regional sales enablement, application engineering, inside sales, and technical support…
Added 11 hours ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
The role: The Sales & Advice Effectiveness Specialist, Retail supports the delivery and ongoing improvement of sales, advice and frontline effectiveness programs across Meridian Retail…
Added 11 hours ago
B
Distribution Intern, GAM, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…gain hands-on experience in one of several areas: Distribution Strategy, Institutional, Direct Channel, Structured Solutions, or Internal Sales. The intern will work closely with senior…
Added 11 hours ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
The role: The Sales & Advice Effectiveness Specialist, Retail supports the delivery and ongoing improvement of sales, advice and frontline effectiveness programs across Meridian Retail…
Added 12 hours ago
AC
Guest Experience Communication & Design, Manager
Armstrong Collective
Vancouver, BC
- Full-time
Reporting to the Senior Manager, Guest Communication & Engagement, the Guest Experience Communication & Design, Manager is responsible for developing, delivering, and continuously improving…
Added 12 hours ago
E
Process Excellence Senior Manager
Equinix
Toronto, ON
- Full-time
The Process Excellence Senior Manager leads the redesign of selected value streams where AI can change how work gets done. Forward-deployed engineers build and deploy the solutions. This…
Added 12 hours ago
AC
Partner, Projects and Process Improvement
Air Canada
Dorval, QC
- Full-time
The Manager, Project and Process Improvement is responsible for leading cross-functional initiatives that enhance operational efficiency, streamline business processes, and ensure…
Added 13 hours ago
Senior Manager, Loyalty Partnerships (Toronto, ON)
Scotiabank
Toronto, ON
…Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions…
Added 13 hours ago
TI
Co-op Content Coordinator
TTI, Inc.
Toronto, ON
- Full-time
Reporting to the Senior Manager, Communications, and working closely with stakeholders across the organization, the Content Coordinator creates and publishes content, supports day-to-day…
Added 14 hours ago
Manager, Advisor Excellence, Business Banking - Toronto
Scotiabank
Toronto, ON
Supports the Senior Manager by managing assigned projects related to the implementation of new tools, processes, enhancements, and activities to improve customer service, selling…
Added 14 hours ago
S
Human Resources Director
SiteTalent
Kamloops, BC
- $150,000 to $175,000 CAD / year
- Full-time
The Director of Human Resources is the organization's senior people leader, responsible for HR strategy, labour relations, employee relations, organizational development, and culture across…
Added 15 hours ago
I
Manager, Revenue Operations
illumin
Toronto, ON · Greater Toronto Area, Canada
- $130,000 to $150,000 CAD / year
- Full-time
This is an existing hybrid opportunity, working three days per week on-site in our downtown Toronto office
Added 15 hours ago
SC
ERP Project Communication & Change Manager (70309725)
Sodexo Canada Ltd
Mississauga, ON
- Full-time
…join Sodexo as our next ERP Project Communications & Change Manager located in Ontario,…
Added 16 hours ago
S
Manager, Advisor Excellence, Business Banking - Toronto
Scotiabank
Toronto, ON
- Full-time
Supports the Senior Manager by managing assigned projects related to the implementation of new tools, processes, enhancements, and activities to improve customer service, selling…
Added 16 hours ago
AF
Regional Sales Enablement Centre Manager
Armstrong Fluid Technology
Toronto, ON
- Full-time
We are looking for an experienced Regional Sales Enablement Centre Manager to lead and develop our regional sales enablement, application engineering, inside sales, and technical support…
Added 16 hours ago
M
Senior Manager, Quality & Performance, MedFlight
Medavie
St. John's, NL · NL Head Office MHNL St. John's (NL)
- Full-time
The Senior Manager oversees orientation, continuing education and documented competency assessment aligned with the program’s scope of care. With the Medical Director and education and…
Added 17 hours ago
VU
Process Excellence Lead
Vialto UK & Ireland
Toronto, ON
- Full-time
The Process & Delivery Excellence Senior Associate/Manager is a hands on individual contributor responsible for executing the implementation, standardization, performance monitoring, and…
Added 17 hours ago
VU
Process Excellence Lead
Vialto UK & Ireland
Calgary, AB
- Full-time
The Process & Delivery Excellence Senior Associate/Manager is a hands on individual contributor responsible for executing the implementation, standardization, performance monitoring, and…
Added 18 hours ago
SC
Site Security Lead (Former Police Experience Required)
Securitas Canada
Toronto, ON
- Full-time
Must have attended and completed Police College if you are a former or current officer · Candidates must have a minimum of 5 years' experience as a Municipal, Provincial or RCMP police officer

Air Canada

Partner, Projects and Process Improvement

Dorval, QC, Canada

Full-time

Apply on aircanada.taleo.net About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Experience: 5+ years of experience in project management and/or process improvement roles.
Posting language: English
Posted: Nov 10, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The Manager, Project and Process Improvement is responsible for leading cross-functional initiatives that enhance operational efficiency, streamline business processes, and ensure successful project execution. This role combines lean six-sigma methodology with hands-on project management to drive continuous improvement and deliver measurable and sustainable results across the organization.

Responsibilities:

Lead cross-functional projects from initiation through completion following a gated approach, ensuring alignment with strategic objectives and stakeholder expectations.
Expert in process improvement and process design, drives and closes initiatives utilizing the best Continuous Improvement technics and approaches such as Lean Six Sigma or Agile.
Manage project budgets, timelines, and resources, ensuring projects are delivered on time, on budget and within scope.
Collaborate with department heads and teams to gather business requirements, define project scope and measure baseline.
Lead problem-solving and decision making at the initiative level to ensure quality throughout the project life cycle.
Identify project risk and issues, implement mitigating actions to remove roadblocks and escalate as required.
Prepare and present reports to senior leadership on project progress, risks, and improvement outcomes.
Analyze existing workflows and processes to identify inefficiencies, bottlenecks, and areas for improvement.
Quantify potential benefits to support recommendations for change to business practices and processes.
Develop anticipated cost of change for the business case completion and ROI calculation. Present business cases to ACM senior leadership as required.
Facilitate workshops and training sessions to promote a culture of continuous improvement across departments.
Support the Business units in establishing and tracking KPIs to measure the effectiveness and sustainability of their process changes and project outcomes.
Develop and deploy change management strategies, ensuring adoption and sustainability of new processes and systems.
Benchmark best practices and serve as a key advisor for the Manager, Business Transformation and BU Leaders in establishing the best change strategy.
Communicate opportunities for frontline innovation and best practice replication.
Mentor and support team members in project management and process improvement best practices.
Ensure compliance with internal policies and external regulations during project and process execution.
Utilize data and analytics tools to support decision-making and monitor performance trends.
Work in collaboration with the Business Process Managers and Regulatory Compliance to document processes, including process maps, and coordinate control manual updates to reflect most current processes related to each BU.
Train and coach the different teams with learnings from initiatives & best practices and provide technical support to the project teams in alignment with Business Transformation Tools and Methodologies.
Perform all other duties as required to support the team.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Education:
- Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field (Master’s degree or MBA is an asset).
Experience:
- 5+ years of experience in project management and/or process improvement roles.
- Proven track record of leading cross-functional projects and driving operational improvements.
- Experience in change management and stakeholder engagement.
Certifications (preferred but not required):
- Project Management Professional (CAMP, PMP)
- Lean Six Sigma (Green Belt or Black Belt)
- Certified ScrumMaster (CSM) or other Agile certifications
Skills:
- Strong analytical and problem-solving skills.
- Sense of initiative, self-discipline and proactive thinking.
- Strong sense of collaboration and teamwork.
- Excellent communication, facilitation, and interpersonal skills.
- Proficiency in project management tools (e.g., MS Project, Smartsheet, Jira) and process mapping tools (e.g., Visio, Lucidchart).
- Ability to manage multiple priorities in a fast-paced environment.
- Data-driven mindset with experience using KPIs and metrics to measure success.
- Proficiency in MS Office Suite, BPM and ERP systems
- Ability to travel.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Apply on aircanada.taleo.net About employer

More about this job

Responsibilities

Lead cross-functional projects and continuous improvement initiatives from planning through delivery, managing scope, budgets, timelines, risks, and stakeholder expectations. Analyze and redesign processes, develop business cases and change strategies, track outcomes using KPIs, and coach teams in improvement practices.

Requirements

A bachelor’s degree in business administration, industrial engineering, operations management, or a related field is requested; a master’s degree or MBA is an asset. The role requires 5+ years of project management and/or process improvement experience, a record of leading cross-functional projects, and experience in change management and stakeholder engagement; relevant project, Lean Six Sigma, or Agile certifications are preferred.

Skills

Project Management
Process Improvement
Lean Six Sigma
Agile
Change Management
Stakeholder Engagement
Cross-Functional Leadership
Analytical Problem-Solving
Business Process Design
Risk Management
Budget and Resource Management
KPI Measurement
Data Analysis
Workshop Facilitation
Process Mapping
Communication and Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Process Improvement
Continuous Improvement
Lean Six Sigma
Agile
Change Management
Cross-Functional Projects
Business Process Design
Process Mapping
Project Budgets
Project Timelines
Resource Management
Risk Management
Business Cases
Return on Investment
Key Performance Indicators
Data Analytics
Stakeholder Engagement
Business Transformation
Regulatory Compliance
Control Manuals
Microsoft Project
Smartsheet
Jira
Visio
Lucidchart
Microsoft Office
BPM Systems
ERP Systems
PMP

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Work requirements

Jobs in Canada