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Added 39 mins ago
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Team Lead, Personal Lines Sales
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Strong analytical skills and proficiency in Salesforce, Excel, and reporting tools.
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Added 11 hours ago
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Added 12 hours ago
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Added 12 hours ago
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Sales Technology Excellence and Enablement Specialist
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Air Canada

Product Manager, Cargo Solutions

Toronto, ON, Canada
Dorval, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 11, 2026
Experience: Minimum 5 years of experience in product management, product marketing, business development, commercial strategy, logistics, aviation, or a related field.
Posting language: English
Posted: Oct 2, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The Product Manager, Cargo Solutions is responsible for the strategy, development, commercialization, lifecycle management, and growth of assigned products in Air Canada Cargo’s product portfolio. The role translates market requirements, customer needs, priority lane opportunities, and operational capabilities into product strategies, enhancements, and growth plans that support revenue, profitability, customer value, and market competitiveness. Acting as the organization’s subject matter expert for the assigned products, the Product Manager partners with Sales, Operations, Customer Service, Marketing, Revenue Management, and external stakeholders to ensure products are commercially viable, operationally executable, and consistently delivered.

Responsibilities:

Product Strategy & Portfolio Management

Own the strategy, development, commercialization, lifecycle and growth of assigned product portfolios.
Identify market opportunities, customer needs, and competitive trends to drive product growth and innovation.
Partner with regional Sales and Revenue Management to identify priority product lanes, customer segments, and growth opportunities, and align commercial targets, prospecting priorities, pricing considerations, and capacity-informed product growth plans.
Develop business cases and recommendations for product investments, enhancements, and portfolio evolution.
Monitor product performance and recommend actions to improve customer value and commercial outcomes.

Product Development & Commercialization

Monitor market, regulatory, and customer trends to identify opportunities for innovation, product enhancement, and portfolio growth.
Lead the development and implementation of new products, services, and enhancements, including defining requirements, customer value propositions, service standards, and operational needs.
Partner with Commercial and Marketing teams to support product positioning, launches, and commercialization activities.
Drive continuous improvement initiatives to enhance product performance and customer experience.

Product Governance & Cross-Functional Leadership

Act as the bridge between Commercial and Operations to ensure products are commercially viable and operationally executable.
Maintain product integrity by aligning customer commitments, operational capabilities, and service delivery standards.
Ensure products are consistently positioned, sold, and delivered across the organization.
Champion the voice of the customer in product-related decision making.

Product Expertise & Enablement

Serve as the organization's subject matter expert for assigned products and solutions, ensuring product offerings align with industry requirements, quality standards, and customer needs.
Maintain product standards, and commercial documentation, training materials, and knowledge resources.
Provide product expertise and support to Commercial, Operations, Customer Service, and Marketing teams.
Support strategic customer engagements through product consultation and solution development.

Business Development & Partnerships

Build strategic partnerships and represent Air Canada Cargo across the logistics industry to strengthen market positioning and drive product adoption.
Advance product-led growth, customer opportunities, and strategic partnerships.
Identify opportunities to expand product adoption within existing and target customer segments.
Work with internal and external stakeholders to strengthen Air Canada Cargo’s product portfolio and market position.

Minimum 5 years of experience in product management, product marketing, business development, commercial strategy, logistics, aviation, or a related field.
Demonstrated experience leading cross-functional projects and initiatives.
Experience developing business cases and supporting commercialization activities.
Experience influencing stakeholders and driving outcomes without direct authority.
Knowledge of air cargo operations and logistics solutions is considered an asset.
Strong product management and commercialization capabilities.
Strategic thinker with strong analytical and problem-solving skills.
Ability to balance customer needs, commercial objectives, and operational realities.
Strong business acumen and customer-centric mindset.
Excellent communication, presentation, and relationship-building skills.
Ability to manage multiple priorities and projects simultaneously.
Proven ability to influence and collaborate across diverse stakeholder groups.
Strong project management and organizational skills.
Ability to travel up to 30%25, domestically and internationally.
Proficiency with applications such as the Microsoft Office suite (Outlook, Word, Excel, PowerPoint), Salesforce CRM and BI tools.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Product Manager is responsible for the strategy, development, commercialization, and lifecycle management of the Air Canada Cargo product portfolio. They act as a subject matter expert, bridging the gap between commercial and operational teams to ensure product viability and growth.

Requirements

Candidates must have a minimum of 5 years of experience in product management, logistics, aviation, or a related field. Strong analytical, communication, and cross-functional leadership skills are required to drive product performance and stakeholder alignment.

Skills

Product Management
Commercial Strategy
Logistics
Aviation
Business Development
Product Marketing
Cross-functional Leadership
Business Case Development
Stakeholder Management
Strategic Thinking
Analytical Skills
Problem Solving
Project Management
Salesforce CRM
Microsoft Office Suite
BI Tools

Visa sponsorship

Not detected in the job text

Keywords

Product Management
Cargo Solutions
Aviation
Logistics
Commercialization
Lifecycle Management
Business Development
Revenue Management
Product Strategy
Market Analysis
Stakeholder Engagement
Salesforce
BI Tools
Microsoft Office
Project Management
Strategic Planning
Customer Experience
Operational Execution
Product Portfolio
Supply Chain

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