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Added 9 mins ago
M
Sales Executive, Cloud & AI
Microsoft
Toronto, ON
- Full-time
…cloud services can deliver digital transformation. You will lead a virtual team of sales, technical, and services resources to help customers realize transformation through cloud computing.…
Added 23 mins ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Lead by example and be a pro-active member of the Ancient Cedars Spa Leadership Team.
Added 23 mins ago
C
Senior Fullstack Developer
CIBC
Toronto, ON
- Full-time
Application Development – Lead the end-to-end development of full stack applications, ensuring high-quality code and scalable architecture.
Added 23 mins ago
C
Financial Services Representative II, TB Outbound (6 Month Contract)
CIBC
Regina, SK
- Full-time
Computer savvy - Easily navigate and focus on multiple software applications and dual monitors.
Added 23 mins ago
B
Wealth Planning Consultant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
…experience, from discovery to financial planning analysis, development of high value financial plans and recommendations, to coaching/assisting with presentations to clients. Creates…
Added 38 mins ago
M
Manager Engineering
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Manager Engineering, you will lead technology teams in delivering secure, reliable, and user-centric solutions that support business objectives. You will translate technical and…
Added 38 mins ago
VC
Booking Clerk
Vancouver Coastal Health
Vancouver, BC
- $28.74 CAD / hour
- Other
…taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 38 mins ago
E
Financial Systems Analyst
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
$1,000 Annual professional development allowance to support your ongoing learning, skill development, and career growth.
Added 1 hour ago
Quantitative Equity Alpha Research
CCLIM - Quantitative Equity
Vancouver, BC
Investing presents a rich set of research problems that you will explore in this role. Quantitative Researchers lead the development of our investment models and strategies. This requires…
Added 1 hour ago
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Project Manager (Municipal Infrastructure)
Chandos Construction
Calgary, AB
- Full-time
Ready to make a lasting impact through critical infrastructure? Join us as a Senior Project Manager and take the lead on projects that deliver safe, reliable services to the communities we…
Added 1 hour ago
ZR
Property Manager - Saskatoon
Zen Residential Ltd.
Edmonton, AB
- Full-time
Take ownership of leasing efforts to ensure high occupancy levels through active marketing, lead follow-up, conducting tours, and closing lease agreements
Added 1 hour ago
Q
Senior ASIC Verification Engineer
Qualcomm
Markham, ON
- Full-time
Lead complex debug activities through the development cycle (pre and post-silicon)
Added 1 hour ago
Project Manager
Konrad
Toronto, ON
…broader areas of digital consulting including strategy, product development, and user…
Added 1 hour ago
Program Manager
Konrad
Toronto, ON
In this high-impact role, you will lead the evolution of client engagements, guiding programs from initial strategy and discovery through to successful delivery, while contributing to…
Added 1 hour ago
SC
IT Site Manager
STERIS Canada ULC (Canada Manufacturing)
Quebec, QC
- Full-time
…success of our manufacturing and business operations. You will lead a local IT team, oversee infrastructure and systems that support day-to-day operations, drive technology projects, and…
Added 1 hour ago
TC
Manager, Budget Services
The City of Guelph
Guelph, ON
- Other
Lead the corporate operating and capital budget development and variance reporting processes, ensuring alignment with Council priorities, corporate objectives and approved financial…
Added 1 hour ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Lead the team in defining and testing of usability requirements and metrics.
Added 2 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Lead the team in defining and testing of usability requirements and metrics.
Added 2 hours ago
WI
IT Automation Architect
WSP in Canada
Moncton, NB
- Full-time
Lead architecture reviews, design workshops, and governance activities to ensure solutions align with approved standards, security requirements, and operational objectives.
Added 2 hours ago
WI
IT Automation Architect
WSP in Canada
Winnipeg, MB
- Full-time
Lead architecture reviews, design workshops, and governance activities to ensure solutions align with approved standards, security requirements, and operational objectives.
Added 2 hours ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with strong experience in data warehousing, business intelligence, reporting, ETL development, Oracle SQL/PL/SQL, Informatica, Crystal…
Added 2 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Lead the team in defining and testing of usability requirements and metrics.
Added 2 hours ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with strong experience in data warehousing, business intelligence, reporting, ETL development, Oracle SQL/PL/SQL, Informatica, Crystal…
Added 2 hours ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with strong experience in data warehousing, business intelligence, reporting, ETL development, Oracle SQL/PL/SQL, Informatica, Crystal…

Air Canada

Product Owner - B2B Solutions

Dorval, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is advancing a modern, customer-centric travel distribution ecosystem through New Distribution Capability (NDC) and innovative B2B digital solutions. These solutions support travel sellers, technology partners and other industry stakeholders throughout their interactions with Air Canada by providing effective digital experiences, reliable information, technical resources and relevant guidance. The NDC Portal and Agent Reference are among the key solutions supporting this ecosystem.

The Product Distribution and Payments team is looking for an experienced, detail-oriented and motivated Product Owner, B2B Solutions to lead the day-to-day delivery and continuous improvement of B2B digital products, with a strong emphasis on solutions supporting Air Canada's NDC strategy. Reporting to the Product Manager, B2B Solutions, the successful candidate will translate partner needs, stakeholder requirements and business priorities into clear requirements, prioritized backlogs and high-quality digital experiences aligned with product objectives.

The role works closely with UX, content, technology, quality assurance and business stakeholders to improve the partner experience and contribute to the continued growth and adoption of Air Canada's NDC ecosystem.

Responsibilities:

Own, maintain and prioritize the product backlog for the NDC Portal and Agent Reference, ensuring alignment with the product strategy, roadmap and business priorities established by the Product Manager.
Conduct discovery and requirements sessions with business, content, UX, technology and operational stakeholders, and translate findings into clear user stories, acceptance criteria, process flows and supporting documentation.
Responsible for backlog refinement activities and ensure requirements are well defined, understood and ready for development.
Collaborate with UX designers to define user journeys, review wireframes and prototypes, and use available research, analytics and stakeholder feedback to improve the user experience.
Coordinate content enhancements and publishing workflows through content management systems.
Partner with developers, technical analysts and QA throughout refinement, development and testing, providing requirement clarifications and supporting timely delivery decisions.
Review delivered functionality in test environments, coordinate business validation and provide product sign-off when requirements and acceptance criteria are met.
Ensure digital experiences meet Air Canada standards for accessibility, responsive design, content quality, privacy and security.
Assess the impacts of product changes on related systems, processes and teams, and document dependencies, risks and implementation considerations.
Monitor product performance using analytics, user feedback and operational insights, and provide recommendations to support backlog prioritization and continuous improvement.
Act as a subject matter expert for the NDC Portal and Agent Reference, and communicate requirements, priorities, release content and delivery updates to technical and non-technical audiences.
Maintain knowledge of digital product delivery, UX, accessibility, content management and airline distribution trends and best practices to support ongoing product improvements.

Bachelor’s degree in business, Information Technology or a related field, or equivalent relevant professional experience.
Minimum two years of experience in product ownership, business analysis, digital product delivery or a related field.
Working knowledge of user experience principles, user journeys, wireframes, prototypes and usability is required.
Professional fluency in both English and French, written and spoken, is preferred.
Demonstrated experience working with content management systems and digital content publishing workflows; experience with Drupal or a comparable enterprise content management platform is a strong asset.
Experience writing user stories, acceptance criteria, business requirements and process documentation.
Knowledge of web accessibility principles and WCAG standards, with the ability to incorporate accessibility requirements into product delivery, is a strong asset.
Experience working in Agile delivery environments and with tools such as JIRA and Confluence.
Ability to provide clear direction and communicate effectively with technical and non-technical audiences.
Strong organizational, prioritization, analytical and problem-solving skills.
Collaborative, customer-centric and comfortable working in a fast-paced, cross-functional environment with changing priorities.
Experience with web analytics, user feedback tools or digital performance reporting is an asset.
Knowledge of NDC technology, airline distribution or the travel industry is an asset.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Apply About employer

More about this job

Responsibilities

The Product Owner will manage and prioritize the product backlog for the NDC Portal and Agent Reference to ensure alignment with business goals. They will collaborate with cross-functional teams including UX, technology, and QA to deliver high-quality digital experiences and monitor product performance.

Requirements

Candidates must have at least two years of experience in product ownership or business analysis and a bachelor's degree in a relevant field. Proficiency in Agile methodologies, user experience principles, and experience with content management systems are required.

Skills

Product Ownership
Business Analysis
Agile Methodology
Jira
Confluence
User Experience Design
Content Management Systems
Drupal
Web Accessibility
WCAG Standards
Product Backlog Management
Stakeholder Management
Data Analytics
Technical Documentation
Problem Solving
Communication

Visa sponsorship

Not detected in the job text

Keywords

Product Owner
B2B Solutions
NDC
New Distribution Capability
Air Canada
Digital Products
Product Backlog
User Stories
Acceptance Criteria
UX Design
Wireframes
Prototypes
Content Management
QA
Accessibility
WCAG
Agile
Jira
Confluence
Web Analytics
Airline Distribution
Travel Industry
Stakeholder Management
Process Documentation
Digital Transformation

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