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Added 7 mins ago
AC
Business Development Officer – AI & Innovation
Alexander College
Burnaby, BC
- Full-time
Lead AI project cost accounting and resource planning for both hardware and software deployments.
Added 7 mins ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
Industry-leading technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the…
Added 7 mins ago
OC
Senior ERP Functional Consultant
OERP Canada
Toronto, ON
- Internship
Lead the Way as a Senior ERP Functional Consultant
Added 7 mins ago
RD
Senior Transition Assistant, Competitive Recruitment- EN
RBC Dominion Securities
Montreal, QC
- Full-time
Drive Onboarding Excellence: Lead end-to-end account openings, from document preparation to securing client signatures, with flawless execution.
Added 7 mins ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON
- Full-time
…liaison between investment management, product, operations, technology, compliance, and other stakeholders, facilitating effective communication and alignment across functions. Directs,…
Added 7 mins ago
LL
Installation Technician
Livity Life Ltd
ON · Essex, ON
- Full-time
At Livity Life, we’re leading the Technology Enabled Care (TEC) revolution. Using innovative technology and digital tools, we deliver transformational services that help people live safely…
Added 7 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 7 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 7 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 7 mins ago
SA
Country Partner, Canada
SilVR Adventures
Canada
- Contract
We’re seeking an entrepreneurial Country Partner to lead our growth across Canada, building on our early presence in the market.
Added 7 mins ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…coaching, and Agile delivery. The successful candidate will lead Agile teams, facilitate Scrum ceremonies, remove impediments, support Product Owners, manage stakeholder relationships,…
Added 7 mins ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…coaching, and Agile delivery. The successful candidate will lead Agile teams, facilitate Scrum ceremonies, remove impediments, support Product Owners, manage stakeholder relationships,…
Added 7 mins ago
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IMPONEXPO BUILDER COHORT
ImpoNexpo
Toronto, ON
- Full-time
…is designed for people who want to help build an ambitious technology company during a consequential stage of its…
Added 7 mins ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…coaching, and Agile delivery. The successful candidate will lead Agile teams, facilitate Scrum ceremonies, remove impediments, support Product Owners, manage stakeholder relationships,…
Added 7 mins ago
AI
Level 2 Engineer
Avenir IT Inc.
Engineer, BC
- Full-time
…recommendations and innovative best practices. Moreover, you’ll lead the charge in addressing technical escalations that transcend the purview of our Level 2 support…
Added 8 mins ago
Senior Forward Deployed Detection and Response Consultant, Cyber Defence, National Security, Mandiant
Google
Ottawa, ON
Lead and contribute to complex client-facing investigations and examine cloud, endpoint, and network-based sources of evidence.
Added 8 mins ago
CO
Senior Manager, Software Engineering
Capital One
Toronto, ON
- Full-time
…authentic people working together to redefine what's possible. Technology isn’t just part of our strategy, it is our strategy. Everything we do serves our vision and the creation of what's…
Added 8 mins ago
VC
Junior Business Advisor, Data & Analytics
Vancouver Coastal Health
Vancouver, BC
- $35.37 to $50.85 CAD / hour
- Full-time
…taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 8 mins ago
S
Platform and Security Growth Business Account Executive
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Lead Generation: Generate new leads through proactive prospecting and assist your team in qualifying opportunities.
Added 8 mins ago
S
Operations Analyst
SGI
Regina, SK
- Full-time
…changes as required and audits implemented change requests that lead to potential or actual…
Added 8 mins ago
K
Senior Technical Solutions Analyst - Maximo
Keyera
Calgary, AB
- Full-time
Keyera is currently seeking a Senior Technical Solutions Analyst to join our Calgary-based Enterprise Technology Products team.
Added 23 mins ago
UO
Principle Systems Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
…highly accomplished Mission Engineer – Missile Defense Systems & Technology to provide senior technical leadership in the development, integration, analysis, test, and advancement of…
Added 23 mins ago
H-
Sales Manager (AI Solutions)
HeitechSoft - AI Business Solutions
Cambridge, ON
- Full-time
…web, and software development firm delivering cutting-edge technology solutions that streamline operations and accelerate business growth for clients across North America. We operate with…
Added 23 mins ago
Sales Associate-Retail
Roots
Kingston, ON
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 23 mins ago
Retail Sales Associate
Fire & Flower Inc.
Toronto, ON
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…

Air Canada

Product Owner - B2B Solutions

Dorval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is advancing a modern, customer-centric travel distribution ecosystem through New Distribution Capability (NDC) and innovative B2B digital solutions. These solutions support travel sellers, technology partners and other industry stakeholders throughout their interactions with Air Canada by providing effective digital experiences, reliable information, technical resources and relevant guidance. The NDC Portal and Agent Reference are among the key solutions supporting this ecosystem.

The Product Distribution and Payments team is looking for an experienced, detail-oriented and motivated Product Owner, B2B Solutions to lead the day-to-day delivery and continuous improvement of B2B digital products, with a strong emphasis on solutions supporting Air Canada's NDC strategy. Reporting to the Product Manager, B2B Solutions, the successful candidate will translate partner needs, stakeholder requirements and business priorities into clear requirements, prioritized backlogs and high-quality digital experiences aligned with product objectives.

The role works closely with UX, content, technology, quality assurance and business stakeholders to improve the partner experience and contribute to the continued growth and adoption of Air Canada's NDC ecosystem.

Responsibilities:

Own, maintain and prioritize the product backlog for the NDC Portal and Agent Reference, ensuring alignment with the product strategy, roadmap and business priorities established by the Product Manager.
Conduct discovery and requirements sessions with business, content, UX, technology and operational stakeholders, and translate findings into clear user stories, acceptance criteria, process flows and supporting documentation.
Responsible for backlog refinement activities and ensure requirements are well defined, understood and ready for development.
Collaborate with UX designers to define user journeys, review wireframes and prototypes, and use available research, analytics and stakeholder feedback to improve the user experience.
Coordinate content enhancements and publishing workflows through content management systems.
Partner with developers, technical analysts and QA throughout refinement, development and testing, providing requirement clarifications and supporting timely delivery decisions.
Review delivered functionality in test environments, coordinate business validation and provide product sign-off when requirements and acceptance criteria are met.
Ensure digital experiences meet Air Canada standards for accessibility, responsive design, content quality, privacy and security.
Assess the impacts of product changes on related systems, processes and teams, and document dependencies, risks and implementation considerations.
Monitor product performance using analytics, user feedback and operational insights, and provide recommendations to support backlog prioritization and continuous improvement.
Act as a subject matter expert for the NDC Portal and Agent Reference, and communicate requirements, priorities, release content and delivery updates to technical and non-technical audiences.
Maintain knowledge of digital product delivery, UX, accessibility, content management and airline distribution trends and best practices to support ongoing product improvements.

Bachelor’s degree in business, Information Technology or a related field, or equivalent relevant professional experience.
Minimum two years of experience in product ownership, business analysis, digital product delivery or a related field.
Working knowledge of user experience principles, user journeys, wireframes, prototypes and usability is required.
Professional fluency in both English and French, written and spoken, is preferred.
Demonstrated experience working with content management systems and digital content publishing workflows; experience with Drupal or a comparable enterprise content management platform is a strong asset.
Experience writing user stories, acceptance criteria, business requirements and process documentation.
Knowledge of web accessibility principles and WCAG standards, with the ability to incorporate accessibility requirements into product delivery, is a strong asset.
Experience working in Agile delivery environments and with tools such as JIRA and Confluence.
Ability to provide clear direction and communicate effectively with technical and non-technical audiences.
Strong organizational, prioritization, analytical and problem-solving skills.
Collaborative, customer-centric and comfortable working in a fast-paced, cross-functional environment with changing priorities.
Experience with web analytics, user feedback tools or digital performance reporting is an asset.
Knowledge of NDC technology, airline distribution or the travel industry is an asset.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Apply About employer

More about this job

Responsibilities

The Product Owner will manage and prioritize the product backlog for the NDC Portal and Agent Reference to ensure alignment with business goals. They will collaborate with cross-functional teams including UX, technology, and QA to deliver high-quality digital experiences and monitor product performance.

Requirements

Candidates must have at least two years of experience in product ownership or business analysis and a bachelor's degree in a relevant field. Proficiency in Agile methodologies, user experience principles, and experience with content management systems are required.

Skills

Product Ownership
Business Analysis
Agile Methodology
Jira
Confluence
User Experience Design
Content Management Systems
Drupal
Web Accessibility
WCAG Standards
Product Backlog Management
Stakeholder Management
Data Analytics
Technical Documentation
Problem Solving
Communication

Visa sponsorship

Not detected in the job text

Keywords

Product Owner
B2B Solutions
NDC
New Distribution Capability
Air Canada
Digital Products
Product Backlog
User Stories
Acceptance Criteria
UX Design
Wireframes
Prototypes
Content Management
QA
Accessibility
WCAG
Agile
Jira
Confluence
Web Analytics
Airline Distribution
Travel Industry
Stakeholder Management
Process Documentation
Digital Transformation

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