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Added 12 mins ago
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Salesforce Business Analyst
Delpath
Toronto, ON
- Contract
Delpath is a Toronto based Technical & Business Consulting firm providing recruitment & contracting services for our enterprise clients across North America. We are currently supporting a…
Added 12 mins ago
AT
Senior Cybersecurity Analyst - 26-040 - Hybrid - 2 positions available
AUSGAR Technologies Inc.
Newport, QC
- Full-time
…has two exciting NEW opportunities for a Senior Cybersecurity Analyst to join our team of smart and innovative technical team members in Newport, Rhode…
Added 12 mins ago
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Bilingual Senior QA Analyst – Finance & Enterprise Performance Management (EPM)
Hays
Montreal, QC
- Contract
Facilitate defect discussions involving business, functional, technical, and implementation teams.
Added 12 mins ago
WS
Data Product Analyst
Wise Skulls
Toronto, ON
- Full-time
We're looking for an experienced Data Product Analyst with strong SQL, data quality, and business analysis skills to bridge business stakeholders and data engineering teams, ensuring…
Added 12 mins ago
Strategic Business Analyst
City of Edmonton
AB
As a Strategic Business Analyst, you will lead the intersection of practical innovation, workflow analysis, and data driven solutions. Operating with high autonomy, you will partner…
Added 27 mins ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
…resources that improve dealer and Territory Manager performance and business planning (45%). The third will be backup support for the order desk with a speciality focus on truck & trailer…
Added 27 mins ago
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Finance/Operations Analyst (ERP implementation)
SmartD Technologies
Montreal, QC
- $80,000 to $95,000 CAD / year
- Full-time
Experience: 3–5 years in a business analyst, financial analyst, FP&A, ERP analyst, or finance/operations role. Experience in a manufacturing environment is required; electronics…
Added 27 mins ago
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Senior Business Systems Analyst (Guidewire) - PolicyCenter & BillingCenter
Akkodis
Toronto, ON
- Contract
Akkodis is seeking an experienced Senior Business Systems Analyst consultant to support Guidewire PolicyCenter and BillingCenter Cloud implementations, enhancements, and integrations for a…
Added 27 mins ago
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Global Sales Incentive Plan Analyst
Pursuit Collection
Banff, AB · Calgary, AB · CAN - Banff Office (Support Services)
- Full-time
Manage both small and large projects and ongoing business processes.
Added 27 mins ago
Innovation Analyst, Information Technology
Laura Canada
Laval, QC
We are seeking a curious and adaptable Innovation Analyst to join our Innovation and Strategic Projects team. This role suits someone with a consulting mindset who excels at…
Added 27 mins ago
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Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
The Senior Analyst / Associate, Corporate Development will be a key member of the Corporate Development team, supporting the origination, evaluation, development, and execution of…
Added 42 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
This is a hands-on delivery role within a multi-disciplinary technical and business team.
Added 42 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
This is a hands-on delivery role within a multi-disciplinary technical and business team.
Added 57 mins ago
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Business Enablement Analyst co-op
CIBC
Toronto, ON
- Full-time
The Business Enablement Analyst co-op will play a vital role in managing and optimizing the Allego Learning Management System (LMS). You’ll ensure the platform runs smoothly, help users get…
Added 57 mins ago
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Credit Analyst, Commercial Banking
BMO
Vancouver, BC · FBT
- Full-time
Strong knowledge and technical proficiency gained through education and business experience.
Added 57 mins ago
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Ingénieur analyste - Systèmes de contrôle / Engineer, Analyst - Control Systems
RTX
Longueuil, QC
- Full-time
Added 57 mins ago
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PeopleSoft Systems Analyst
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
Analyst to support a business-critical Human Capital Management (HCM)
Added 57 mins ago
CO
Network Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
We are seeking a temporary, full-time Network Analyst to join our team for a two-year term starting January 04, 2027 & ending January 12, 2029. This role is ideal for a technology…
Added 57 mins ago
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Infrastructure Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
We are seeking a permanent, full-time Infrastructure Analyst to join our team. This is an excellent opportunity for a highly technical professional who enjoys solving complex infrastructure…
Added 57 mins ago
UT
Java Programmer # 26-27285
US Tech Solutions
Fredericton, NB
- $60 to $65 CAD / hour
- Contract
…efficiency and security. The role also involves supporting business users with training and user acceptance testing, maintaining technical documentation, and developing data conversion…
Added 57 mins ago
UT
.NET Developer # 26-27284
US Tech Solutions
Fredericton, NB
- $60 to $65 CAD / hour
- Contract
The successful candidate will develop and implement technical solutions, troubleshoot application issues, support software upgrades and releases, and enhance existing systems to meet…
Added 57 mins ago
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Software Engineer in Test
Dexian
Mississauga, ON
- Other
In this role, you will lead the technical vision for automated quality gates, design scalable test automation frameworks from scratch, integrate cutting-edge AI-driven testing tooling, and…
Added 1 hour ago
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Tech Analyst
Air Canada
Toronto, ON
- Full-time
Bachelor’s degree with 2+ years of Technical Business Analyst or Technical Analyst (4+ years of demonstratable experience in lieu of degree) focused on the delivery of software products
Added 1 hour ago
Technology Analyst
Infosys
ON
…This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation,…
Added 1 hour ago
PA Support Analyst
Canadian Natural
Calgary, AB
…role offers the chance to make a meaningful impact, grow your technical capabilities, and contribute to the ongoing success of the department. If you’re motivated by leveraging information…

Air Canada

Tech Analyst

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada seeks a highly motivated, detail-orientated Technical Analyst to join the Air Canada Application Development team to enhance Air Canada’s digital assets.

The ideal candidate is responsible for taking ownership of its functional domain and its underlying applications, to evolve these applications as reusable, adaptable, coherent technological products. The successful candidate is responsible for bringing together the business and technical aspects of a given solution.

The ideal candidate would work with Product from early discovery through finalization of product requirements, then connect approved business intent to architecture, engineering, QA, release, and operations. The role converts ambiguity into evidence-based specifications and maintains a 360-degree view of business outcomes, data, integrations, orchestration, consumers, risks, and operational readiness.

Responsibilities:

Responsible for the function of its applications, manage them as products, maximizing their reuse and evolvability.
Build the day-to-day backlog of user stories supporting the enablement of multiple features. Control the scope of the delivery, sequencing it optimally in case of simultaneous requests
Collaborate with quality assurance, business teams, business analysts, and developers to ensure user stories thus created, meet the definition of done
Coordinate with solution architects and developers to validate the design/developed solution meets the user requirements.
Works as a primary point of contact on story elaboration, grooming, and story acceptance
Participate in all required Pod/Squad-level Agile ceremonies
Coordinate with other delivery teams to ensure dependencies are accounted for and enablers are properly prioritized
Communicate across various workstreams and business stakeholders outside of the Agile development team
Provide functional support on projects, issues and operational incidents, and can quickly assess the business impact of an issue or a gap
Develop business-relevant observability capabilities for their applications
Accountable for the delivery and the maintenance of the functional documentation, both for the internal delivery and for the consumers of the applications
Accountable for producing Root Cause Analysis on functional applicative issues and for making sure that the underlying application flaws are addressed
Use approved AI tools and services for rapid AI-assisted work including prototyping, story creation etc

Bachelor’s degree with 2+ years of Technical Business Analyst or Technical Analyst (4+ years of demonstratable experience in lieu of degree) focused on the delivery of software products
Strong time management, organizational, planning skills
Excellent communication skills, both verbal and written
Strong technical background, in particular around APIs, application back-ends and cloud-based environments.
Innovative and creative with the ability to identify and document solutions to complex problems
Experience or familiarity with working in Agile methodologies
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Prior experience with quality assurance a plus, but not required
Airline or travel industry experience a plus, but not required
Coding or design experience a plus, but not required
Passenger Service System, eCommerce System or Loyalty System experience considered a strong asset, but not required

Personal Attributes:

Demonstrates analytical thinking and a deep understanding of how technology supports airline operations and customer journeys.
Communicates effectively across business and technical teams, facilitating clear understanding of requirements and solutions.
Displays curiosity and a continuous learning mindset, staying informed about evolving aviation technologies and industry trends.
Shows initiative and accountability, ensuring assigned tasks are completed with accuracy and attention to detail.
Thrives in a dynamic, fast-paced environment where reliability, safety, and customer experience are top priorities.
Collaborates with integrity and respect, contributing to a culture of innovation, teamwork, and excellence.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Technical Analyst will manage application backlogs, define functional requirements, and collaborate with cross-functional teams to ensure successful product delivery. They are responsible for maintaining functional documentation, performing root cause analysis on incidents, and ensuring applications are evolved as reusable technological products.

Requirements

Candidates must possess a bachelor's degree with at least 2 years of experience in technical analysis or software product delivery. Strong technical proficiency in APIs, cloud environments, and Agile methodologies is required, along with excellent communication and organizational skills.

Skills

Technical Analysis
Agile Methodologies
Product Management
API
Cloud Environments
Back-end Development
Business Requirements
Quality Assurance
Root Cause Analysis
Documentation
Observability
Stakeholder Management
Time Management
Problem Solving
Communication Skills

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
Application Development
Agile
Product Requirements
Architecture
Engineering
QA
API
Cloud
Back-end
Observability
Root Cause Analysis
Documentation
Aviation
Passenger Service System
eCommerce
Loyalty System
Stakeholder Management
Backlog
User Stories
Technical Business Analyst
Software Products
Digital Assets
Functional Support
Operational Readiness

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