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Added 9 mins ago
A
Product Owner - Asset Management, Temporary
Aviso
Toronto, ON
- Full-time
Strong analytical and problem-solving abilities
Added 9 mins ago
HG
Senior Cost Accountant | Comptable principal(e), prix de revient
Hagen Group
Baie-D'Urfé, QC
- Full-time
Strong analytical and problem-solving skills with the ability to investigate issues, challenge existing processes constructively, and turn detailed cost information into clear business…
Added 9 mins ago
AC
Lead SAP TMS Consultant
Avance Consulting
Canada
- Full-time
Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
Added 9 mins ago
KS
Engineering Manager - Industrial Automation & Power Systems
Kinetic Search Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $170,000 to $190,000 CAD / year
- Full-time
This is an opportunity to join a technically sophisticated business where engineering plays a central role in customer success, product development, and long-term organizational growth.
Added 9 mins ago
S
Engagement Manager
Straive
Calgary, AB
- Full-time
Business Problem → Analytical Problem Translation
Added 9 mins ago
CI
Account Director
Citylitics Inc.
Toronto, ON
- Full-time
This role will build trusted relationships with customer executives and business leaders, develop a deep understanding of their strategic priorities, and advise them on how to apply…
Added 9 mins ago
H
Bilingual Senior QA Analyst – Finance & Enterprise Performance Management (EPM)
Hays
Montreal, QC
- Contract
Strong analytical and problem-solving capabilities.
Added 9 mins ago
S
Firmware Engineer
Solidigm
Vancouver, BC
- $116,480 to $174,800 CAD / year
- Full-time
Structured software development and practices, analytical problem solving, innovation and a mindset of continuous improvement
Added 9 mins ago
WS
Data Product Analyst
Wise Skulls
Toronto, ON
- Full-time
We're looking for an experienced Data Product Analyst with strong SQL, data quality, and business analysis skills to bridge business stakeholders and data engineering teams, ensuring…
Added 9 mins ago
AS
Backend Developer
Axelon Services Corporation
Montreal, QC
- $65.52 USD / hour
- Other
Strong problem-solving skills, including system integration and infrastructure debugging.
Added 9 mins ago
Superintendent HSS Systems
BHP
Canada
Lead problem-solving and improvement initiatives that address complex challenges and deliver sustainable value.
Added 9 mins ago
Project Coordinator
City of Edmonton
AB
Strong analytical, research, and creative problem-solving skills with the ability to turn data into actionable recommendations
Added 9 mins ago
CH
Clinical Team Lead - RTW Coordination
CBI Health
AB · Red Deer County, AB
- Full-time
…Lead at our Red Deer McKenzie Clinic, you will call upon your problem-solving skills as you provide overall clinical and leadership expertise as part of an interdisciplinary team. You will…
Added 9 mins ago
LH
Part Time Floor Leader - Toronto Eaton Centre
Lush Handmade Cosmetics
AB
- Part-time
problem-solving issues related to customer service in day-to-day operations
Added 9 mins ago
AT
Project Coordinator, Corp
ATS Traffic
Edmonton, AB
- Full-time
ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services
Added 9 mins ago
RB
Director, Real Estate
Royal Bank of Canada
Vancouver, BC
- Full-time
Motivated proactive thinker with detail-oriented and creative problem solving approach;
Added 9 mins ago
VE
Account Manager - Chemical Water Treatment Solutions
Veolia Environnement SA
Toronto, ON
- Full-time
Technical curiosity and superior problem-solving skills
Added 9 mins ago
LD
Safety, Health and Environmental (SHE) Specialist
Louis Dreyfus Company
Yorkton, SK
- Full-time
…entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world.…
Added 9 mins ago
AG
Senior Analyst, Marketing Science
Adelphi Group
Toronto, ON
- Full-time
Exemplary business judgment and problem-solving skills, with a proven record of leadership and innovation.
Added 9 mins ago
D
Business Finance Analyst (Signature Dining)
Dexterra
Mississauga, ON
- $75,000 to $90,000 CAD / year
- Full-time
Strong analytical and problem-solving skills with the ability to see both the detail and the broader business picture.
Added 23 mins ago
AI
RPA UiPath Developer..
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Strong analytical and problem-solving abilities.
Added 23 mins ago
T
Data Integration Engineer
TekRek
Canada
- Contract
…clear, defined engagement in a role where communication and problem solving count as much as technical…
Added 23 mins ago
FS
Solution Architect
Focus Systems Inc.
Regina, SK
- Full-time
Strong analytical thinking, problem-solving, decision-making, and organizational skills.
Added 23 mins ago
A
Senior Business Systems Analyst (Guidewire) - PolicyCenter & BillingCenter
Akkodis
Toronto, ON
- Contract
Lead end-to-end business analysis activities, including requirements gathering, analysis, documentation, and validation.
Added 23 mins ago
FI
Business Process Management (Appian BPM) Developer
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Strong analytical, troubleshooting, and problem-solving skills.

Air Canada

Tech Analyst

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada seeks a highly motivated, detail-orientated Technical Analyst to join the Air Canada Application Development team to enhance Air Canada’s digital assets.

The ideal candidate is responsible for taking ownership of its functional domain and its underlying applications, to evolve these applications as reusable, adaptable, coherent technological products. The successful candidate is responsible for bringing together the business and technical aspects of a given solution.

The ideal candidate would work with Product from early discovery through finalization of product requirements, then connect approved business intent to architecture, engineering, QA, release, and operations. The role converts ambiguity into evidence-based specifications and maintains a 360-degree view of business outcomes, data, integrations, orchestration, consumers, risks, and operational readiness.

Responsibilities:

Responsible for the function of its applications, manage them as products, maximizing their reuse and evolvability.
Build the day-to-day backlog of user stories supporting the enablement of multiple features. Control the scope of the delivery, sequencing it optimally in case of simultaneous requests
Collaborate with quality assurance, business teams, business analysts, and developers to ensure user stories thus created, meet the definition of done
Coordinate with solution architects and developers to validate the design/developed solution meets the user requirements.
Works as a primary point of contact on story elaboration, grooming, and story acceptance
Participate in all required Pod/Squad-level Agile ceremonies
Coordinate with other delivery teams to ensure dependencies are accounted for and enablers are properly prioritized
Communicate across various workstreams and business stakeholders outside of the Agile development team
Provide functional support on projects, issues and operational incidents, and can quickly assess the business impact of an issue or a gap
Develop business-relevant observability capabilities for their applications
Accountable for the delivery and the maintenance of the functional documentation, both for the internal delivery and for the consumers of the applications
Accountable for producing Root Cause Analysis on functional applicative issues and for making sure that the underlying application flaws are addressed
Use approved AI tools and services for rapid AI-assisted work including prototyping, story creation etc

Bachelor’s degree with 2+ years of Technical Business Analyst or Technical Analyst (4+ years of demonstratable experience in lieu of degree) focused on the delivery of software products
Strong time management, organizational, planning skills
Excellent communication skills, both verbal and written
Strong technical background, in particular around APIs, application back-ends and cloud-based environments.
Innovative and creative with the ability to identify and document solutions to complex problems
Experience or familiarity with working in Agile methodologies
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Prior experience with quality assurance a plus, but not required
Airline or travel industry experience a plus, but not required
Coding or design experience a plus, but not required
Passenger Service System, eCommerce System or Loyalty System experience considered a strong asset, but not required

Personal Attributes:

Demonstrates analytical thinking and a deep understanding of how technology supports airline operations and customer journeys.
Communicates effectively across business and technical teams, facilitating clear understanding of requirements and solutions.
Displays curiosity and a continuous learning mindset, staying informed about evolving aviation technologies and industry trends.
Shows initiative and accountability, ensuring assigned tasks are completed with accuracy and attention to detail.
Thrives in a dynamic, fast-paced environment where reliability, safety, and customer experience are top priorities.
Collaborates with integrity and respect, contributing to a culture of innovation, teamwork, and excellence.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Apply About employer

More about this job

Responsibilities

The Technical Analyst will manage application backlogs, define functional requirements, and collaborate with cross-functional teams to ensure successful product delivery. They are responsible for maintaining functional documentation, performing root cause analysis on incidents, and ensuring applications are evolved as reusable technological products.

Requirements

Candidates must possess a bachelor's degree with at least 2 years of experience in technical analysis or software product delivery. Strong technical proficiency in APIs, cloud environments, and Agile methodologies is required, along with excellent communication and organizational skills.

Skills

Technical Analysis
Agile Methodologies
Product Management
API
Cloud Environments
Back-end Development
Business Requirements
Quality Assurance
Root Cause Analysis
Documentation
Observability
Stakeholder Management
Time Management
Problem Solving
Communication Skills

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
Application Development
Agile
Product Requirements
Architecture
Engineering
QA
API
Cloud
Back-end
Observability
Root Cause Analysis
Documentation
Aviation
Passenger Service System
eCommerce
Loyalty System
Stakeholder Management
Backlog
User Stories
Technical Business Analyst
Software Products
Digital Assets
Functional Support
Operational Readiness

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