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Added 24 mins ago
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TSG Specialist
UPS
Surrey, BC
- Full-time
The Technology Support Analyst provides users with support services for corporate standard technology products. The employee conducts hardware and software planning and provides technical…
Added 24 mins ago
U
TSG Specialist
UPS
Surrey, BC
- Full-time
The Technology Support Analyst provides users with support services for corporate standard technology products. The employee conducts hardware and software planning and provides technical…
Added 40 mins ago
A
IS Principal Developer Analyst – SAP ABAP
ABB
Milton, ON
- Full-time
…developing, enhancing, and maintaining SAP applications to drive business efficiency and innovation. In this role, you will play a key part in designing complex ABAP programs, optimizing…
Added 54 mins ago
Senior Analyst - Commercial Technology
WestJet Group
Calgary, AB
The Senior Analyst is responsible for being a lead technical resource within the Marketing, GX, Sales, and Cargo Technology Team within Commercial Tech Solutions, supporting and providing…
Added 1 hour ago
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Lead Analyst, IT Vendor Management - P5
Apex Systems
Toronto, ON
- $100 to $115 USD / hour
- Contract
Drive and own the end-to-end enterprise governance framework, including contractual governance meetings/committees and Quarterly Business Reviews (QBRs) for strategic technology partners.
Added 3 hours ago
A
Associate Research, Energy Services
ATB
Calgary, AB
- Full-time
ATB Cormark Capital Markets is a full-service capital markets firm offering a wide range of financial solutions across North America. Established in 2020, with the combination of ATB…
Added 3 hours ago
TG
Analyst
The Global Institute for Health and Human Rights
Chatham-Kent, ON · Chatham, ON
- Volunteer
Share This: Share Analyst on FacebookShare Analyst on LinkedInShare Analyst on X
Added 3 hours ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 4 hours ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Etobicoke, ON
- $75,200 to $125,200 CAD / year
- Other
ADP Canada est un chef de file dans la prestation de solutions de paie, de ressources humaines, de gestion des talents, de gestion du temps et d’administration des avantages sociaux. Nous…
Added 4 hours ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Montreal, QC
- $75,200 to $125,200 CAD / year
- Other
ADP Canada est un chef de file dans la prestation de solutions de paie, de ressources humaines, de gestion des talents, de gestion du temps et d’administration des avantages sociaux. Nous…
Added 4 hours ago
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Product Owner, Product management
Desjardins
Montréal-Ouest, QC
- Full-time
…work in close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 4 hours ago
A
Automation Controls Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
· Project Management and Business Analyst experience
Added 4 hours ago
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Credit Analyst I
TD
Vancouver, BC
- Full-time
The Credit Solutions Group is focused on helping to create and implement complex structured financial solutions providing superior risk adjusted after-tax rewards for Ultra High Net Worth…
Added 4 hours ago
CE
Maintenance Data Analyst
Cenovus Energy
Edson, AB
- Full-time
Reporting to the Senior Coordinator, Edson Maintenance, the Maintenance Data Analyst plays a key role in supporting safe, reliable and efficient Production Operations by ensuring the…
Added 4 hours ago
P
Senior Analyst, Marketing Science
PHD
Toronto, ON
- Full-time
…To Connect The Media We Plan And Execute With Our Client’s Business Outcomes. Establishing That Relationship Requires Data-focused Capabilities Across 3…
Added 5 hours ago
ES
Junior Security Analyst
eHealth Saskatchewan
Saskatoon, SK
- Full-time
Problem Solving: Identifies security issues, evaluates options and develops practical solutions that address both security and business needs.
Added 5 hours ago
S
Business Analyst III
Seaspan
North Vancouver, BC
- Full-time
The Business Analyst III leads the analysis, design, optimization, and governance of business processes and technology solutions across complex initiatives within Seaspan Shipyards. This…
Added 5 hours ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 5 hours ago
GO
IT Investment Planning & Financial Strategy Manager
Government of Manitoba
Winnipeg, MB
- Full-time
Enterprise Architecture Office/Digital and Technology Solutions
Added 5 hours ago
AI
Business System Analyst - D365
American Iron & Metal (AIM)
Montreal, QC
- Full-time
Reporting to the Manager, Financial ERP, the D365 Business System Analyst is responsible to identify and drive the successful delivery of enhancement opportunities in the Microsoft Dynamics…
Added 5 hours ago
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Markets Treasury – Lead Business Analyst, Vice President
Citi
Mississauga, ON
- Full-time
Lead business-critical technology delivery at the heart of Citi's Markets Treasury business as a Lead Business Analyst, where you will own the end-to-end lifecycle of Money Market global…
Added 5 hours ago
C
Analyste d'affaires
CGI
Montreal, QC
- Full-time
CGI Montréal is looking for a Business Analyst to contribute to multiple digital transformation projects. In this role, you will work closely with stakeholders and technology teams to…
Added 5 hours ago
SH
Business Analyst
SE Health
Markham, ON
- Full-time
The Business Analyst, Enterprise Value Delivery supports the successful delivery of enterprise transformation initiatives by translating business needs into clear, structured requirements…
Added 5 hours ago
SH
Senior Business Analyst
SE Health
Markham, ON
- Full-time
The Senior Business Analyst leads complex analysis work across enterprise initiatives with multiple business areas, systems, and delivery dependencies. The role operates with a high degree…
Added 5 hours ago
UO
Technology / Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
Continuing Education is currently seeking a Recurring Part-time Technology / Facility Support Analyst.

Air Canada

Tech Analyst

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada seeks a highly motivated, detail-orientated Technical Analyst to join the Air Canada Application Development team to enhance Air Canada’s digital assets.

The ideal candidate is responsible for taking ownership of its functional domain and its underlying applications, to evolve these applications as reusable, adaptable, coherent technological products. The successful candidate is responsible for bringing together the business and technical aspects of a given solution.

The ideal candidate would work with Product from early discovery through finalization of product requirements, then connect approved business intent to architecture, engineering, QA, release, and operations. The role converts ambiguity into evidence-based specifications and maintains a 360-degree view of business outcomes, data, integrations, orchestration, consumers, risks, and operational readiness.

Responsibilities:

Responsible for the function of its applications, manage them as products, maximizing their reuse and evolvability.
Build the day-to-day backlog of user stories supporting the enablement of multiple features. Control the scope of the delivery, sequencing it optimally in case of simultaneous requests
Collaborate with quality assurance, business teams, business analysts, and developers to ensure user stories thus created, meet the definition of done
Coordinate with solution architects and developers to validate the design/developed solution meets the user requirements.
Works as a primary point of contact on story elaboration, grooming, and story acceptance
Participate in all required Pod/Squad-level Agile ceremonies
Coordinate with other delivery teams to ensure dependencies are accounted for and enablers are properly prioritized
Communicate across various workstreams and business stakeholders outside of the Agile development team
Provide functional support on projects, issues and operational incidents, and can quickly assess the business impact of an issue or a gap
Develop business-relevant observability capabilities for their applications
Accountable for the delivery and the maintenance of the functional documentation, both for the internal delivery and for the consumers of the applications
Accountable for producing Root Cause Analysis on functional applicative issues and for making sure that the underlying application flaws are addressed
Use approved AI tools and services for rapid AI-assisted work including prototyping, story creation etc

Bachelor’s degree with 2+ years of Technical Business Analyst or Technical Analyst (4+ years of demonstratable experience in lieu of degree) focused on the delivery of software products
Strong time management, organizational, planning skills
Excellent communication skills, both verbal and written
Strong technical background, in particular around APIs, application back-ends and cloud-based environments.
Innovative and creative with the ability to identify and document solutions to complex problems
Experience or familiarity with working in Agile methodologies
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Prior experience with quality assurance a plus, but not required
Airline or travel industry experience a plus, but not required
Coding or design experience a plus, but not required
Passenger Service System, eCommerce System or Loyalty System experience considered a strong asset, but not required

Personal Attributes:

Demonstrates analytical thinking and a deep understanding of how technology supports airline operations and customer journeys.
Communicates effectively across business and technical teams, facilitating clear understanding of requirements and solutions.
Displays curiosity and a continuous learning mindset, staying informed about evolving aviation technologies and industry trends.
Shows initiative and accountability, ensuring assigned tasks are completed with accuracy and attention to detail.
Thrives in a dynamic, fast-paced environment where reliability, safety, and customer experience are top priorities.
Collaborates with integrity and respect, contributing to a culture of innovation, teamwork, and excellence.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Technical Analyst will manage application backlogs, define functional requirements, and collaborate with cross-functional teams to ensure successful product delivery. They are responsible for maintaining functional documentation, performing root cause analysis on incidents, and ensuring applications are evolved as reusable technological products.

Requirements

Candidates must possess a bachelor's degree with at least 2 years of experience in technical analysis or software product delivery. Strong technical proficiency in APIs, cloud environments, and Agile methodologies is required, along with excellent communication and organizational skills.

Skills

Technical Analysis
Agile Methodologies
Product Management
API
Cloud Environments
Back-end Development
Business Requirements
Quality Assurance
Root Cause Analysis
Documentation
Observability
Stakeholder Management
Time Management
Problem Solving
Communication Skills

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
Application Development
Agile
Product Requirements
Architecture
Engineering
QA
API
Cloud
Back-end
Observability
Root Cause Analysis
Documentation
Aviation
Passenger Service System
eCommerce
Loyalty System
Stakeholder Management
Backlog
User Stories
Technical Business Analyst
Software Products
Digital Assets
Functional Support
Operational Readiness

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