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Added 9 mins ago
DG
Co-op, US Corporate Tax [Winter 2027]
Doane Grant Thornton LLP
Toronto, ON
- Temporary
Develop solutions with clients and co-workers through collaborative debate and discussion
Added 9 mins ago
DG
Co-op, US Corporate Tax [Winter 2027]
Doane Grant Thornton LLP
Victoria, BC
- Temporary
Develop solutions with clients and co-workers through collaborative debate and discussion
Added 9 mins ago
C
Temporary Sales Support Associate
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AB · Edmonton, AB
- Part-time
Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public…
Added 9 mins ago
N
Growth Operations Manager
nesto
Montreal, QC
- Full-time
Nesto Group is Canada's leading provider of mortgage technology and financing solutions, with more than CAD $80 billion in residential and commercial mortgages under administration. Trusted…
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LM
Head of Department – Medical Biology Laboratory
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- Full-time
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DG
Co-op, US Corporate Tax [Winter 2027]
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- Temporary
Develop solutions with clients and co-workers through collaborative debate and discussion
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MS
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Elora, ON
- Full-time
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring…
Added 9 mins ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
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PC
Finance Managed Services Senior Associate
PwC Canada
Toronto, ON
- Full-time
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their…
Added 9 mins ago
M
Sales Consultant
Meltwater
Toronto, ON
- Volunteer
As a Sales Consultant, your pivotal role lies in securing new business within our small to medium market segment. You will develop a deep understanding of Meltwater's value proposition and…
Added 9 mins ago
MS
Operations Supervisor
Metro Supply Chain
Montreal, QC
- Full-time
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring…
Added 9 mins ago
M
Product Support Expert
Meltwater
Toronto, ON
- Full-time
…resolving application and system issues that disrupt Meltwater's business-critical Media Intelligence Platform. Your collaborative approach and solution-oriented mindset are crucial for…
Added 9 mins ago
DG
Co-op, US Corporate Tax [Spring 2027]
Doane Grant Thornton LLP
Vancouver, BC
- Temporary
Develop solutions with clients and co-workers through collaborative debate and discussion
Added 9 mins ago
OW
Oliver Wyman - Senior Lead AI Engineer
Oliver Wyman
Toronto, ON
- Full-time
…and build AI/ML systems and pipelines that consistently drive solutions to be extensible and production quality. You are an expert in selected domains and can contrast methods and select…
Added 9 mins ago
P
Senior Analyst, Marketing Science
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Toronto, ON
- Full-time
…To Connect The Media We Plan And Execute With Our Client’s Business Outcomes. Establishing That Relationship Requires Data-focused Capabilities Across 3…
Added 9 mins ago
PC
Finance Managed Services Senior Associate
PwC Canada
Vancouver, BC
- Full-time
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their…
Added 9 mins ago
PC
Cybersecurity Generalist Senior Associate
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Vancouver, BC
- Full-time
As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and…
Added 9 mins ago
C
Temporary Sales Support Associate
Coach
Ottawa, ON
- Part-time
Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public…
Added 9 mins ago
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Underwriting Assistant (Fixed-Term, 12 Months))
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Canada
- Temporary
…accurate, timely, and compliant processing of new and renewal business. You will work closely with underwriters, brokers, and internal partners to help maintain data quality, support…
Added 9 mins ago
B
Finance Manager
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Markham, ON
- Full-time
…competing priorities while interacting and influencing both business leads and customers with financial insights that drive bottom line results or improve customer…
Added 9 mins ago
PC
Finance Managed Services Senior Associate
PwC Canada
Calgary, AB
- Full-time
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their…
Added 9 mins ago
Senior Insurance Advisor (Moose Jaw, SK)
Talent Acquisition Team at Westland Insurance. Text reply only.
Moose Jaw, SK
…our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're…
Added 24 mins ago
L
Seasonal Guest Experience Lead | Banff Avenue
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- Full-time
Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests.
Added 24 mins ago
T
Learning & Development Manager
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Toronto, ON · CAN - Toronto Head Office
- Full-time
…in a way that is relevant for Canada, and developing local solutions where they add the most…
Added 24 mins ago
S
Business Analyst III
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- Full-time
The Business Analyst III leads the analysis, design, optimization, and governance of business processes and technology solutions across complex initiatives within Seaspan Shipyards. This…

Air Canada

Tech Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada seeks a highly motivated, detail-orientated Technical Analyst to join the Air Canada Application Development team to enhance Air Canada’s digital assets.

The ideal candidate is responsible for taking ownership of its functional domain and its underlying applications, to evolve these applications as reusable, adaptable, coherent technological products. The successful candidate is responsible for bringing together the business and technical aspects of a given solution.

The ideal candidate would work with Product from early discovery through finalization of product requirements, then connect approved business intent to architecture, engineering, QA, release, and operations. The role converts ambiguity into evidence-based specifications and maintains a 360-degree view of business outcomes, data, integrations, orchestration, consumers, risks, and operational readiness.

Responsibilities:

Responsible for the function of its applications, manage them as products, maximizing their reuse and evolvability.
Build the day-to-day backlog of user stories supporting the enablement of multiple features. Control the scope of the delivery, sequencing it optimally in case of simultaneous requests
Collaborate with quality assurance, business teams, business analysts, and developers to ensure user stories thus created, meet the definition of done
Coordinate with solution architects and developers to validate the design/developed solution meets the user requirements.
Works as a primary point of contact on story elaboration, grooming, and story acceptance
Participate in all required Pod/Squad-level Agile ceremonies
Coordinate with other delivery teams to ensure dependencies are accounted for and enablers are properly prioritized
Communicate across various workstreams and business stakeholders outside of the Agile development team
Provide functional support on projects, issues and operational incidents, and can quickly assess the business impact of an issue or a gap
Develop business-relevant observability capabilities for their applications
Accountable for the delivery and the maintenance of the functional documentation, both for the internal delivery and for the consumers of the applications
Accountable for producing Root Cause Analysis on functional applicative issues and for making sure that the underlying application flaws are addressed
Use approved AI tools and services for rapid AI-assisted work including prototyping, story creation etc

Bachelor’s degree with 2+ years of Technical Business Analyst or Technical Analyst (4+ years of demonstratable experience in lieu of degree) focused on the delivery of software products
Strong time management, organizational, planning skills
Excellent communication skills, both verbal and written
Strong technical background, in particular around APIs, application back-ends and cloud-based environments.
Innovative and creative with the ability to identify and document solutions to complex problems
Experience or familiarity with working in Agile methodologies
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Prior experience with quality assurance a plus, but not required
Airline or travel industry experience a plus, but not required
Coding or design experience a plus, but not required
Passenger Service System, eCommerce System or Loyalty System experience considered a strong asset, but not required

Personal Attributes:

Demonstrates analytical thinking and a deep understanding of how technology supports airline operations and customer journeys.
Communicates effectively across business and technical teams, facilitating clear understanding of requirements and solutions.
Displays curiosity and a continuous learning mindset, staying informed about evolving aviation technologies and industry trends.
Shows initiative and accountability, ensuring assigned tasks are completed with accuracy and attention to detail.
Thrives in a dynamic, fast-paced environment where reliability, safety, and customer experience are top priorities.
Collaborates with integrity and respect, contributing to a culture of innovation, teamwork, and excellence.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Apply About employer

More about this job

Responsibilities

The Technical Analyst will manage application backlogs, define functional requirements, and collaborate with cross-functional teams to ensure successful product delivery. They are responsible for maintaining functional documentation, performing root cause analysis on incidents, and ensuring applications are evolved as reusable technological products.

Requirements

Candidates must possess a bachelor's degree with at least 2 years of experience in technical analysis or software product delivery. Strong technical proficiency in APIs, cloud environments, and Agile methodologies is required, along with excellent communication and organizational skills.

Skills

Technical Analysis
Agile Methodologies
Product Management
API
Cloud Environments
Back-end Development
Business Requirements
Quality Assurance
Root Cause Analysis
Documentation
Observability
Stakeholder Management
Time Management
Problem Solving
Communication Skills

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
Application Development
Agile
Product Requirements
Architecture
Engineering
QA
API
Cloud
Back-end
Observability
Root Cause Analysis
Documentation
Aviation
Passenger Service System
eCommerce
Loyalty System
Stakeholder Management
Backlog
User Stories
Technical Business Analyst
Software Products
Digital Assets
Functional Support
Operational Readiness

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