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Added 27 mins ago
H
Bilingual Senior QA Analyst – Finance & Enterprise Performance Management (EPM)
Hays
Montreal, QC
- Contract
Job Title: Bilingual Senior QA Analyst – Finance & Enterprise Performance Management (EPM)
Added 42 mins ago
QT
Level 2.5 AI Support Analyst (bilingual- French + English)
Q1 Technologies, Inc.
Montreal, QC
- $110,000 to $120,000 CAD / year
- Full-time
We are seeking a Level 2.5 AI Support Analyst to act as the front line for end user AI - answering user questions across the firm’s AI portfolio (Microsoft Copilot, OpenAI ChatGPT,…
Added 42 mins ago
A
Senior Business Systems Analyst (Guidewire) - PolicyCenter & BillingCenter
Akkodis
Toronto, ON
- Contract
Position: Senior Business Systems Analyst (Guidewire) - PolicyCenter & BillingCenter
Added 42 mins ago
TT
Salesforce Functional Designer
Tamanna Technology
Toronto, ON · Greater Toronto Area, Canada
- Contract
8+ years of experience working as a Salesforce Analyst/Designer and 5+ years experience in financial industry
Added 42 mins ago
ZS
Loan IQ BA at Mississauga, CA (Hybrid)
Zodiac Solutions, Inc
Mississauga, ON
- Contract
The Loan IQ Technology Analyst is responsible for liaising between Business users and Development team. The overall objective of this position is to take active role in Loan IQ BAU…
Added 57 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 57 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 1 hour ago
AI
AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
We are seeking a Level 2.5 AI Support Analyst to act as the front line for end-user AI, answering user questions across the firm's AI portfolio and capturing every query in a structured…
Added 1 hour ago
D
Software Engineer in Test
Dexian
Mississauga, ON
- Other
Added 1 hour ago
NS
AI Support Analyst
N2P Systems
Montreal, QC
- Full-time
We are seeking a customer-focused AI Support Analyst Level 2.5 to support enterprise AI tools and assist employees with technical questions, troubleshooting, and product-related issues.
Added 1 hour ago
AC
Tech Analyst
Air Canada
Toronto, ON
- Full-time
Air Canada seeks a highly motivated, detail-orientated Technical Analyst to join the Air Canada Application Development team to enhance Air Canada’s digital assets.
Added 2 hours ago
P&
Systems Analyst
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
We are seeking a Systems Analyst to join our corporate team. This role is responsible for providing technical assistance and troubleshooting to end users of software applications and…
Added 2 hours ago
J(
Senior Business Analyst
JSG (Johnson Service Group, Inc.)
AB · Edmonton, AB
- Contract
Johnson Service Group (JSG) is currently looking for up to two Senior Business Analyst to join our client’s Enterprise Resource Planning (ERP) / Enterprise Asset Management (EAM)…
Added 2 hours ago
P&
Business Analyst
Parrish & Heimbecker, Limited
Winnipeg, MB
- Full-time
We are seeking a Business Analyst to join our corporate team. This role is responsible for working with subject matter experts to illicit and document requirements aimed at improving…
Added 2 hours ago
A
Senior Business Analyst (2)
Aplin
AB · Edmonton, AB
- Contract
Our Client is seeking a Senior Business Analyst to support a major Enterprise Resource Planning (ERP) / Enterprise Asset Management (EAM) replacement program. This is a contract role based…
Added 3 hours ago
GT
Senior Business Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $70 to $72 CAD / hour
- Contract
You'll be joining the Global Derivatives Technology (Capital Markets Technology) team. As a Business Systems Analyst, you'll play a pivotal role in designing and delivering technology…
Added 3 hours ago
SH
Health Records Chart Reviewer
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Part-time
As a Data Analyst chart reviewer, you must be a CHIM certified with a dept knowledge of reviewing and analysing Inpatient medical coding (ICD10CA/CCI) in an Acute hospital setting.
Added 4 hours ago
Product Owner
Dye & Durham Talent Team
Toronto, ON
4+ years as a Product Owner / Business Analyst in software development context.
Added 5 hours ago
D&
Product Owner
Dye & Durham Corporation
Toronto, ON
- $115,000 to $125,000 USD / year
- Full-time
4+ years as a Product Owner / Business Analyst in software development context.
Added 6 hours ago
D
System Validation Analyst (12 month contract)
Dynacare
Brampton, ON
- Contract
Job Posting: System Validation Analyst (12 Month Contract)
Added 6 hours ago
Java Full Stack Developer
Capgemini
Mississauga, ON
Exemplary collaboration skills working with product owners, business-analyst, software architects, software engineers and quality engineers.
Added 6 hours ago
C
AVP Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
Added 7 hours ago
IS
Business System Analyst
Iris Software Inc.
Toronto, ON
- Contract
Iris’s leading financial client is looking for Business System Analyst to join their team at Toronto, ON(Hybrid) location.
Added 7 hours ago
W
Operations Analyst
Waabi
Toronto, ON
- $90,000 to $120,000 USD / year
- Full-time
Added 16 hours ago
V
Pega QA
Virtusa
Toronto, ON
- Full-time
We are seeking a Senior QA Analyst with over 7 years of experience in quality assurance, specializing in testing Pega Smart Dispute applications and credit/debit card dispute resolution…

Air Canada

Tech Analyst

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada seeks a highly motivated, detail-orientated Technical Analyst to join the Air Canada Application Development team to enhance Air Canada’s digital assets.

The ideal candidate is responsible for taking ownership of its functional domain and its underlying applications, to evolve these applications as reusable, adaptable, coherent technological products. The successful candidate is responsible for bringing together the business and technical aspects of a given solution.

The ideal candidate would work with Product from early discovery through finalization of product requirements, then connect approved business intent to architecture, engineering, QA, release, and operations. The role converts ambiguity into evidence-based specifications and maintains a 360-degree view of business outcomes, data, integrations, orchestration, consumers, risks, and operational readiness.

Responsibilities:

Responsible for the function of its applications, manage them as products, maximizing their reuse and evolvability.
Build the day-to-day backlog of user stories supporting the enablement of multiple features. Control the scope of the delivery, sequencing it optimally in case of simultaneous requests
Collaborate with quality assurance, business teams, business analysts, and developers to ensure user stories thus created, meet the definition of done
Coordinate with solution architects and developers to validate the design/developed solution meets the user requirements.
Works as a primary point of contact on story elaboration, grooming, and story acceptance
Participate in all required Pod/Squad-level Agile ceremonies
Coordinate with other delivery teams to ensure dependencies are accounted for and enablers are properly prioritized
Communicate across various workstreams and business stakeholders outside of the Agile development team
Provide functional support on projects, issues and operational incidents, and can quickly assess the business impact of an issue or a gap
Develop business-relevant observability capabilities for their applications
Accountable for the delivery and the maintenance of the functional documentation, both for the internal delivery and for the consumers of the applications
Accountable for producing Root Cause Analysis on functional applicative issues and for making sure that the underlying application flaws are addressed
Use approved AI tools and services for rapid AI-assisted work including prototyping, story creation etc

Bachelor’s degree with 2+ years of Technical Business Analyst or Technical Analyst (4+ years of demonstratable experience in lieu of degree) focused on the delivery of software products
Strong time management, organizational, planning skills
Excellent communication skills, both verbal and written
Strong technical background, in particular around APIs, application back-ends and cloud-based environments.
Innovative and creative with the ability to identify and document solutions to complex problems
Experience or familiarity with working in Agile methodologies
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Prior experience with quality assurance a plus, but not required
Airline or travel industry experience a plus, but not required
Coding or design experience a plus, but not required
Passenger Service System, eCommerce System or Loyalty System experience considered a strong asset, but not required

Personal Attributes:

Demonstrates analytical thinking and a deep understanding of how technology supports airline operations and customer journeys.
Communicates effectively across business and technical teams, facilitating clear understanding of requirements and solutions.
Displays curiosity and a continuous learning mindset, staying informed about evolving aviation technologies and industry trends.
Shows initiative and accountability, ensuring assigned tasks are completed with accuracy and attention to detail.
Thrives in a dynamic, fast-paced environment where reliability, safety, and customer experience are top priorities.
Collaborates with integrity and respect, contributing to a culture of innovation, teamwork, and excellence.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Technical Analyst will manage application backlogs, define functional requirements, and collaborate with cross-functional teams to ensure successful product delivery. They are responsible for maintaining functional documentation, performing root cause analysis on incidents, and ensuring applications are evolved as reusable technological products.

Requirements

Candidates must possess a bachelor's degree with at least 2 years of experience in technical analysis or software product delivery. Strong technical proficiency in APIs, cloud environments, and Agile methodologies is required, along with excellent communication and organizational skills.

Skills

Technical Analysis
Agile Methodologies
Product Management
API
Cloud Environments
Back-end Development
Business Requirements
Quality Assurance
Root Cause Analysis
Documentation
Observability
Stakeholder Management
Time Management
Problem Solving
Communication Skills

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
Application Development
Agile
Product Requirements
Architecture
Engineering
QA
API
Cloud
Back-end
Observability
Root Cause Analysis
Documentation
Aviation
Passenger Service System
eCommerce
Loyalty System
Stakeholder Management
Backlog
User Stories
Technical Business Analyst
Software Products
Digital Assets
Functional Support
Operational Readiness

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