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Added 1 day ago
Director, Oracle ERP Product Management
First West
Langley (District), BC · Langley, BC
…enterprise-wide ERP configuration standards (configuration, scripting, testing, quality gates, documentation). Provides oversight to ensure IT teams and strategic partners consistently…
Added 1 day ago
Senior Manager, Software Development (Hybrid)
First West
Langley (District), BC · Langley, BC
…Manager. Maintains delivery discipline across design, build, testing, release, support and long-term sustainability, including secure coding, peer review, automation, traceability and…
Added 1 day ago
FI
Quality Engineer - Mainframe
FP Inc.
Toronto, ON · Scarborough, ON
- $50 to $65 CAD / hour
- Contract
Design, develop and maintain a modular, extensible, and reusable test automation framework to enable continuous testing in an agile environment.
Added 1 day ago
DT
Development Engineer
Dragonfleye Therapeutics Corp.
Toronto, ON
- Full-time
Plan, coordinate, and execute design-verification testing; compile and interpret the results; and drive open items to closure.
Added 1 day ago
Senior Officer, Vendor Management
CMHC - SCHL
Ottawa, ON
Added 1 day ago
MF
Business Systems Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Elicit, analyze, document, and validate business, functional, data, reporting, and integration requirements.
Added 1 day ago
TH
BUSINESS ANALYST (6 month contract)
The Home Depot
Canada
- Full-time
…third-party vendors in the analysis, design, configuration, testing and maintenance of projects to ensure optimal…
Added 1 day ago
AC
Technical Analyst - New Capability Distribution
Air Canada
Toronto, ON
- Full-time
Troubleshoot partner issues with IT cross functional teams and provide solutions promptly. Troubleshoot and fix software, messaging, and connectivity issues.
Added 1 day ago
GT
Security Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $90 to $108 CAD / hour
- Contract
Conduct sample-based testing using the IOR (Inspection, Observation, Reperformance) method to validate the design, implementation, operating effectiveness and sustainability of audit and…
Added 1 day ago
Y
NetScout NG1 Engineer
Yochana
ON · Ontario, Canada
- Contract
Functional ingest/decoding tests, dashboard verification, performance checks; conduct UAT with defect tracking and remediation.
Added 1 day ago
SI
UI/UX Designer
Spait Infotech
Canada
- Full-time
Conduct user research, competitor analysis, and usability testing to understand user needs.
Added 1 day ago
VB
Spec, Procurement
Vale Base Metals
Toronto, ON
- Full-time
…build strong relationships and influence across global, cross-functional teams enables you to successfully drive change and deliver business…
Added 1 day ago
E
Senior Java Full Stack Developer
EngRadar
Ottawa, ON
- Volunteer
Ensure code quality through peer reviews, automated testing and engineering best practices.
Added 1 day ago
W
Senior AI Engineer - Oncology Biometrics
WATAR-AI
Canada
- Full-time
…release. Will mentor junior engineers and work with a cross-functional network of technical experts to deliver reliable, compliant AI…
Added 1 day ago
N
Amazon eCommerce Strategist
NutraChamps
Toronto, ON · North York, Ontario
- Full-time
Develop and evaluate A/B (A/B Testing) experiments to improve listing performance.
Added 1 day ago
UO
Business Solutions Analyst (Shopify)
University of Alberta
Edmonton, AB
- Full-time
…operational needs. Translate departmental requirements into functional specifications, process flowcharts, integration maps, and architectural solutions for platform…
Added 1 day ago
SB
Infrastructure Manager
Sharp Brains
AB · Edmonton, AB
- Contract
We are looking for a results-driven professional with strong technical understanding, project leadership skills, and experience managing cross-functional teams and stakeholders.
Added 1 day ago
GF
Sourcing Specialist
Gwillimdale Farms
Bradford West Gwillimbury, ON
- Full-time
Added 1 day ago
LS
Power BI Developer
LeverageTek Staffing Solutions
Ottawa, ON
- Contract
Founded in 2003, LeverageTek provides end-to-end, cross-functional staffing solutions throughout North America. We are a trusted partner to leading private and public sector organizations…
Added 1 day ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
Translate business needs into detailed business and system requirements, functional specifications, user stories, acceptance criteria, process flows, interface requirements, and integration…
Added 1 day ago
MI
Design Team Lead
Metegrity Inc.
AB
- $85,000 to $90,000 CAD / year
- Full-time
The role ensures that business requirements, functional specifications, UX designs, database architecture and supporting documentation are complete, clear, and ready for development. A key…
Added 1 day ago
O
Concepteur(trice) pédagogique – Simulation VR et formation immersive
OVA
Quebec, QC
- Full-time
Added 1 day ago
SC
Senior Business Analyst
SiriusXM Canada
Toronto, ON
- Full-time
Operations & Hand-off: Coordinate implementation hand-offs, pre-production testing, and post-production validation with Operations and cross-functional teams.
Added 1 day ago
CM
Junior Analyst, Clean Fuel Regulations & Data (Toronto)
ClearBlue Markets
Toronto, ON
- Full-time
You'll be joining a company in rapid growth mode. That means cross-functional collaboration, curiosity, ownership and care are just as important as technical skill. We value transparency, a…
Added 1 day ago
DT
Mechanical Engineer
Dragonfleye Therapeutics Corp.
Toronto, ON
- Full-time
This is not a desk-only design role. You'll take injector concepts from early sketches through functional and advanced prototypes, and you'll build, assemble, and test much of that hardware…

Air Canada

Technical Analyst - New Capability Distribution

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is looking for an experienced and dynamic technical Analyst focused on providing support to IT solutioning Air Canada’s Product distribution applications. This role requires collaboration with a diverse internal workforce and extended third party service providers.

These are exciting times for IT at Air Canada, with several major projects underway that will transform its IT landscape. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the evolution of the Air Canada’s NDC solution for its partners, a recognition program for corporate customers as well as optimize existing functionality.

This position will be reporting to the IT Manager-responsible for NDC portal and the Air Canada B2B Agent portal.

Responsibilities:

Solution, deliver, and maintain the NDC portal and the Air Canada agent portal as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology, and practices for evolution of processes & optimization of applications.
Troubleshoot partner issues with IT cross functional teams and provide solutions promptly. Troubleshoot and fix software, messaging, and connectivity issues.
Support partners in their onboarding to the Air Canada Distribution Journey.
Host product / project meetings, improve cross discipline communications, and promote product management best practices.
Maintaining and updating technical documents and procedures.
Work closely with relevant stakeholders to collect and use information for improved operational and commercial performance.
Collaborate with vendors and internal users to develop, evaluate, install, and test software enhancements.
Review and analyze data from multiple internal and external stakeholders.
Maintain and update technical documents, flowcharts, and procedures.
Communicate analysis results and making recommendations to relevant stakeholders.
Provide support for the business analysis and technology/business integration efforts.
Conduct requirement and systems analysis and translate business requirements.
Support multiple working methodologies such as Hybrid, Agile, DevOps.
Support planning and monitoring processes.
Provide management with economic impact and compliance issues surrounding key business decisions support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processes.

At-least 3 years of IT technology or operations experience in a large company preferably in the Transportation/Airline domain would be an asset.
A relevant University degree/technical certification, and/or relevant experience commensurate to the role.
Experience working with NDC (New Distribution Capability) APIs and schemas in an airline distribution environment would be an asset.
Familiarity with airline offer and order management standards as defined by IATA NDC implementations.
Understanding of ITIL, SDLC, Agile methodologies, Jira, and cyber security risk management frameworks are assets.
Knowledge of APIs and Tools like SOAP UI/Postman is a must. Knowledge of Mulesoft will be an added advantage.
Exceptional analytical, organizational and communication skills.
Self-motivated and independent worker.
Possess investigative nature and be self-motivated.
Results oriented with proactive and methodical approach to problem solving.
Able to multi-task and work under pressure against tight deadlines and changing priorities.
Must be a team player with ability to work closely with diverse groups and working styles.
Ability to establish and maintain effective business relationships.
Good knowledge of implemented web/ application initiatives.
Ability to following processes and directives.
Knowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.
Flexibility and willingness to work extended hours, when required.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Technical Analyst will solution, deliver, and maintain NDC and agent portal applications while ensuring high-quality end-products. They will also troubleshoot technical issues, collaborate with cross-functional teams, and support partner onboarding processes.

Requirements

Candidates should have at least 3 years of IT experience, preferably in the airline industry, and a relevant university degree or technical certification. Proficiency in NDC APIs, SOAP UI, Postman, and familiarity with Agile and SDLC methodologies are required.

Skills

NDC
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
Jira
Cyber security
User acceptance testing
Quality assurance
Systems analysis
DevOps
Technical documentation
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

NDC
New Distribution Capability
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
DevOps
Jira
Cyber security
User Acceptance Testing
Quality Assurance
Systems Analysis
Airline distribution
IATA
B2B
Technical documentation
Connectivity
Messaging
Software enhancements
Operational performance
Commercial performance
Impact assessment
Requirement analysis
Transportation
Information technology
Portal management
Stakeholder management

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