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Added 7 hours ago
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Collections Analyst - Bilingual (French)
Uline
Toronto, ON · Hamilton, ON · Mississauga, ON · Cambridge, ON · Milton, ON · Canada Corporate (KC)
- Full-time
…solving problems? Join Uline as a Bilingual (French) Collections Analyst, where you’ll help manage customer accounts, support timely payments and work with teams to ensure legendary service…
Added 8 hours ago
SM
GOAPRDJP000001055 – Application Analyst – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
We are seeking an experienced Application Analyst – Intermediate with strong hands-on experience in C#, Microsoft Visual Studio, MS SQL Server, application development, database design, and…
Added 8 hours ago
SM
GOAPRDJP000001055 – Application Analyst – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
We are seeking an experienced Application Analyst – Intermediate with strong hands-on experience in C#, Microsoft Visual Studio, MS SQL Server, application development, database design, and…
Added 8 hours ago
SM
GOAPRDJP000001055 – Application Analyst – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
We are seeking an experienced Application Analyst – Intermediate with strong hands-on experience in C#, Microsoft Visual Studio, MS SQL Server, application development, database design, and…
Added 1 day ago
AH
IT Customer Support II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other…
Added 1 day ago
AC
Data Analyst
Aramark Canada
Mississauga, ON
- Full-time
The Data Analyst will support the design, integration, and continuous improvement of data solutions that connect internal systems and external partner platforms. This role transforms…
Added 1 day ago
BD
Business Process Analyst
Black Diamond Group
Calgary, AB
- Full-time
The Business Process Analyst supports ERP transformation initiatives across Black Diamond Group. Working closely with business stakeholders, process owners, project managers, technical…
Added 1 day ago
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Product Owner
Croesus
Montreal, QC · Laval, QC
- Full-time
Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming…
Added 1 day ago
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Senior Analyst, Data Management & Solutions - Liquidity (12 Month Secondment)
CIBC
Toronto, ON
- Full-time
…regulatory readiness, and strategic decision-making. As a Senior Analyst, Data Management & Solutions - Liquidity, you’ll support the delivery of data, analysis, and solution activities…
Added 1 day ago
C
Product Owner
Croesus
Montreal, QC
- Full-time
Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming…
Added 1 day ago
CT
Senior Business Analyst
Charter Telecom
Langford, BC · Open to All Charter Office Locations, British Columbia
- Contract
We are seeking a Senior Business Analyst to support the execution readiness phase of a Contract Lifecycle Management System (CLMS) initiative within a complex public-sector environment. The…
Added 1 day ago
MF
Business Systems Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and…
Added 1 day ago
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Technical Analyst - New Capability Distribution
Air Canada
Toronto, ON
- Full-time
Air Canada is looking for an experienced and dynamic technical Analyst focused on providing support to IT solutioning Air Canada’s Product distribution applications. This role requires…
Added 1 day ago
UO
Business Solutions Analyst (Shopify)
University of Alberta
Edmonton, AB
- Full-time
Delivery Methodologies & Frameworks: Practical experience applying project management, quality assurance testing and process improvement methodologies (such as Agile and ITIL) in technical…
Added 1 day ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
We are looking for a Senior Business Systems Analyst who can bridge business needs and technology solutions while bringing strong systems-analysis capability, technical curiosity, and…
Added 1 day ago
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Client Transformation Analyst (Hybrid)
Broadridge
Toronto, ON
- Full-time
Working with the Head of Client Transformation Canada, and colleagues across sales, business development, account management, product management, development, and delivery, the Analyst…
Added 1 day ago
IP
Application Support Specialist
Iconic Power Systems Inc.
Calgary, AB
- Full-time
The Junior ERP Application Support Analyst supports the organization’s Sage Intacct environment by troubleshooting application issues, maintaining system configuration and financial…
Added 1 day ago
DS
BA Treasury
Damco Solutions
Mississauga, ON
- Full-time
Understanding of front-to-back trade lifecycle (deal capture, execution, risk management, confirmations, settlements)
Added 1 day ago
Senior Business Process Analyst
iGaming Ontario
Toronto, ON
iGaming Ontario is hiring a Senior Business Process Analyst. Reporting to the Senior Manager, Program Delivery, the successful candidate will play a key role in advancing large-scale…
Added 1 day ago
LF
Business Systems Analyst
Lane Four
Toronto, ON
- Contract
The Business Systems Analyst (BSA) is responsible for bridging the gap between client business needs and technical solution delivery within the Salesforce ecosystem. Operating within a…
Added 1 day ago
T
Senior Business Analyst, Easy Trade
TD
Toronto, ON
- Full-time
The Senior Business Analyst, Direct Investing, is responsible for leading the analysis, documentation, and management of business requirements for initiatives that directly impact TD’s…
Added 1 day ago
A
Laboratory Technician
Airswift
Fort St. John, BC
- Contract
We are currently seeking an experienced Laboratory Technologist / Chemical Analyst to join a leading oil and gas client in Fort St. John, British Columbia. This position plays a critical…
Added 1 day ago
D
Technical Support Analyst, Tier 1
Docebo
Remote, Canada
- $40,900 to $54,500 CAD / year
- Full-time
- Remote
As a Technical Support Analyst at Docebo, you will be the frontline champion and trusted platform expert empowering global organizations to unlock the full potential of AI-powered learning.…
Added 1 day ago
T
Senior Business Systems Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
The TD Global Technology & Services team is seeking a Senior Business Systems Analyst with expertise in Generative AI process automation products to help shape AI-enabled solutions enabling…
Added 1 day ago
C
Guidewire ClaimCenter Analyst
COFOMO
Quebec, QC
- Full-time
Translate requirements into detailed functional specifications and supervise their implementation in collaboration with the analyst-developers;

Air Canada

Technical Analyst - New Capability Distribution

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is looking for an experienced and dynamic technical Analyst focused on providing support to IT solutioning Air Canada’s Product distribution applications. This role requires collaboration with a diverse internal workforce and extended third party service providers.

These are exciting times for IT at Air Canada, with several major projects underway that will transform its IT landscape. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the evolution of the Air Canada’s NDC solution for its partners, a recognition program for corporate customers as well as optimize existing functionality.

This position will be reporting to the IT Manager-responsible for NDC portal and the Air Canada B2B Agent portal.

Responsibilities:

Solution, deliver, and maintain the NDC portal and the Air Canada agent portal as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology, and practices for evolution of processes & optimization of applications.
Troubleshoot partner issues with IT cross functional teams and provide solutions promptly. Troubleshoot and fix software, messaging, and connectivity issues.
Support partners in their onboarding to the Air Canada Distribution Journey.
Host product / project meetings, improve cross discipline communications, and promote product management best practices.
Maintaining and updating technical documents and procedures.
Work closely with relevant stakeholders to collect and use information for improved operational and commercial performance.
Collaborate with vendors and internal users to develop, evaluate, install, and test software enhancements.
Review and analyze data from multiple internal and external stakeholders.
Maintain and update technical documents, flowcharts, and procedures.
Communicate analysis results and making recommendations to relevant stakeholders.
Provide support for the business analysis and technology/business integration efforts.
Conduct requirement and systems analysis and translate business requirements.
Support multiple working methodologies such as Hybrid, Agile, DevOps.
Support planning and monitoring processes.
Provide management with economic impact and compliance issues surrounding key business decisions support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processes.

At-least 3 years of IT technology or operations experience in a large company preferably in the Transportation/Airline domain would be an asset.
A relevant University degree/technical certification, and/or relevant experience commensurate to the role.
Experience working with NDC (New Distribution Capability) APIs and schemas in an airline distribution environment would be an asset.
Familiarity with airline offer and order management standards as defined by IATA NDC implementations.
Understanding of ITIL, SDLC, Agile methodologies, Jira, and cyber security risk management frameworks are assets.
Knowledge of APIs and Tools like SOAP UI/Postman is a must. Knowledge of Mulesoft will be an added advantage.
Exceptional analytical, organizational and communication skills.
Self-motivated and independent worker.
Possess investigative nature and be self-motivated.
Results oriented with proactive and methodical approach to problem solving.
Able to multi-task and work under pressure against tight deadlines and changing priorities.
Must be a team player with ability to work closely with diverse groups and working styles.
Ability to establish and maintain effective business relationships.
Good knowledge of implemented web/ application initiatives.
Ability to following processes and directives.
Knowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.
Flexibility and willingness to work extended hours, when required.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Technical Analyst will solution, deliver, and maintain NDC and agent portal applications while ensuring high-quality end-products. They will also troubleshoot technical issues, collaborate with cross-functional teams, and support partner onboarding processes.

Requirements

Candidates should have at least 3 years of IT experience, preferably in the airline industry, and a relevant university degree or technical certification. Proficiency in NDC APIs, SOAP UI, Postman, and familiarity with Agile and SDLC methodologies are required.

Skills

NDC
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
Jira
Cyber security
User acceptance testing
Quality assurance
Systems analysis
DevOps
Technical documentation
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

NDC
New Distribution Capability
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
DevOps
Jira
Cyber security
User Acceptance Testing
Quality Assurance
Systems Analysis
Airline distribution
IATA
B2B
Technical documentation
Connectivity
Messaging
Software enhancements
Operational performance
Commercial performance
Impact assessment
Requirement analysis
Transportation
Information technology
Portal management
Stakeholder management

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