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Added 4 hours ago
SC
Test Analyst
Sustainability consulting
Canada
- Full-time
We are seeking a detail-oriented and quality-focused Test Analyst to ensure the reliability, functionality, and performance of software applications. This role is responsible for designing…
Added 13 hours ago
J
Quality Assurance Analyst (COPY)
JobsMedia.io
Laval, QC
- Full-time
At Novo SST, we believe that the quality of technological solutions relies as much on understanding user needs as on the rigor of the processes that support them. This is why we are looking…
Added 14 hours ago
KL
IT Analyst – Developer
Kativik llisarniliriniq
Montreal, QC
- Full-time
Reporting to the Business Solutions and Development Coordinator, the incumbent is responsible for analyzing, designing, developing and managing all aspects of development and programming to…
Added 14 hours ago
J
Quality Assurance Analyst (COPY) (COPY)
JobsMedia.io
Longueuil, QC
- Full-time
At Novo SST, we believe that the quality of technological solutions relies as much on understanding user needs as on the rigor of the processes that support them. This is why we are looking…
Added 14 hours ago
J
Quality Assurance Analyst
JobsMedia.io
Quebec, QC
- Full-time
At Novo SST, we believe that the quality of technological solutions relies as much on understanding user needs as on the rigor of the processes that support them. This is why we are looking…
Added 17 hours ago
PC
Senior Associate SIEM Implementation
PwC Canada
Montreal, QC
- Full-time
…vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive…
Added 18 hours ago
Systems Analyst
Regional Municipality of Wood Buffalo
Fort McMurray, AB
The Systems Analyst completes application configuration, development, technical resolution, and co-ordinates projects through all aspects of development life cycles. These cycles may…
Added 23 hours ago
RB
Senior Financial Specialist
Royal Bank of Canada
Kamloops, BC · Vancouver, BC
- Full-time
Demonstrate RBC’s capability to provide creative financial solutions in a timely manner and deliver credit solutions that meet or exceed needs
Added 1 day ago
J
Business Analyst
Joblinxsapp
Toronto, ON
- Full-time
The Central Agencies Cluster is seeking an experienced Senior Business Analyst to provide comprehensive I&IT business analysis services and support complex business and technology…
Added 1 day ago
J
Quality Assurance Analyst (COPY) (COPY)
JobsMedia.io
Longueuil, QC
- Full-time
At Novo SST, we believe that the quality of technological solutions relies as much on understanding user needs as on the rigor of the processes that support them. This is why we are looking…
Added 1 day ago
R
Senior Financial Specialist
RBC
Kamloops, BC · Vancouver, BC
- Full-time
Demonstrate RBC’s capability to provide creative financial solutions in a timely manner and deliver credit solutions that meet or exceed needs
Added 1 day ago
II
Analyste de Recherche/Research Analyst, Channel Performance
Ipsos in Canada
Montreal, QC
- Full-time
Une attitude proactive et orientée vers les solutions
Added 1 day ago
J
Quality Assurance Analyst (COPY)
JobsMedia.io
Laval, QC
- Full-time
At Novo SST, we believe that the quality of technological solutions relies as much on understanding user needs as on the rigor of the processes that support them. This is why we are looking…
Added 1 day ago
J
Quality Assurance Analyst
JobsMedia.io
Quebec, QC
- Full-time
At Novo SST, we believe that the quality of technological solutions relies as much on understanding user needs as on the rigor of the processes that support them. This is why we are looking…
Added 1 day ago
UO
Clinical Trial Systems Lead, Calgary Centre for Clinical Research
University of Calgary
Calgary, AB
- Full-time
…with provincial partners, institution¿s integration leads, and software vendor to coordinate system upgrades, solve complex issues using analytical thinking, and bring new perspective on…
Added 1 day ago
Facilities Coordinator
Government of Alberta
AB
The passionate and solutions focused people that we hire help us to drive vital programs and services that affect Albertans. Whatever your position is here, you will be a part of something…
Added 1 day ago
UW
Research, Planning & Measurement Analyst
United Way Winnipeg
Winnipeg, MB
- Full-time
…future of our city. We listen to community, invest in local solutions, build partnerships, and create opportunities for more people to belong, participate, and…
Added 1 day ago
R
Senior Data Analyst, New Products
Remitly
Burnaby, BC
- Full-time
The Senior Data Analyst, Fraud (New Products) will be part of Remitly's Identity & Trust Analytics Team, reporting to the Senior Manager, Fraud Program and Analytics. As a senior individual…
Added 1 day ago
CN
Risk Analyst
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…you. Apply today, as our Chalk River location is hiring a Risk Analyst to join CNL's Project Controls and Corporate Planning team. In this role, you will support project, program, mission,…
Added 1 day ago
P
Senior Associate, Salesforce Business Analyst
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
…efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications,…
Added 1 day ago
TH
BUSINESS ANALYST (6 month contract)
The Home Depot Canada
Toronto, ON
- Full-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 1 day ago
TH
ANALYSTE DE LA VALEUR ET DE LA RENTABILITÉ
The Home Depot Canada
Toronto, ON
- Full-time
…éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances,…
Added 1 day ago
MF
Business Systems Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Business Systems Analyst, Technology Risk is part of the First Line of Defence and supports effective delivery and continuous improvement of technology risk processes, systems, data,…
Added 1 day ago
TH
BUSINESS ANALYST (6 month contract)
The Home Depot
Canada
- Full-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 1 day ago
AC
Technical Analyst - New Capability Distribution
Air Canada
Toronto, ON
- Full-time
Troubleshoot partner issues with IT cross functional teams and provide solutions promptly. Troubleshoot and fix software, messaging, and connectivity issues.

Air Canada

Technical Analyst - New Capability Distribution

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is looking for an experienced and dynamic technical Analyst focused on providing support to IT solutioning Air Canada’s Product distribution applications. This role requires collaboration with a diverse internal workforce and extended third party service providers.

These are exciting times for IT at Air Canada, with several major projects underway that will transform its IT landscape. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the evolution of the Air Canada’s NDC solution for its partners, a recognition program for corporate customers as well as optimize existing functionality.

This position will be reporting to the IT Manager-responsible for NDC portal and the Air Canada B2B Agent portal.

Responsibilities:

Solution, deliver, and maintain the NDC portal and the Air Canada agent portal as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology, and practices for evolution of processes & optimization of applications.
Troubleshoot partner issues with IT cross functional teams and provide solutions promptly. Troubleshoot and fix software, messaging, and connectivity issues.
Support partners in their onboarding to the Air Canada Distribution Journey.
Host product / project meetings, improve cross discipline communications, and promote product management best practices.
Maintaining and updating technical documents and procedures.
Work closely with relevant stakeholders to collect and use information for improved operational and commercial performance.
Collaborate with vendors and internal users to develop, evaluate, install, and test software enhancements.
Review and analyze data from multiple internal and external stakeholders.
Maintain and update technical documents, flowcharts, and procedures.
Communicate analysis results and making recommendations to relevant stakeholders.
Provide support for the business analysis and technology/business integration efforts.
Conduct requirement and systems analysis and translate business requirements.
Support multiple working methodologies such as Hybrid, Agile, DevOps.
Support planning and monitoring processes.
Provide management with economic impact and compliance issues surrounding key business decisions support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processes.

At-least 3 years of IT technology or operations experience in a large company preferably in the Transportation/Airline domain would be an asset.
A relevant University degree/technical certification, and/or relevant experience commensurate to the role.
Experience working with NDC (New Distribution Capability) APIs and schemas in an airline distribution environment would be an asset.
Familiarity with airline offer and order management standards as defined by IATA NDC implementations.
Understanding of ITIL, SDLC, Agile methodologies, Jira, and cyber security risk management frameworks are assets.
Knowledge of APIs and Tools like SOAP UI/Postman is a must. Knowledge of Mulesoft will be an added advantage.
Exceptional analytical, organizational and communication skills.
Self-motivated and independent worker.
Possess investigative nature and be self-motivated.
Results oriented with proactive and methodical approach to problem solving.
Able to multi-task and work under pressure against tight deadlines and changing priorities.
Must be a team player with ability to work closely with diverse groups and working styles.
Ability to establish and maintain effective business relationships.
Good knowledge of implemented web/ application initiatives.
Ability to following processes and directives.
Knowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.
Flexibility and willingness to work extended hours, when required.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Technical Analyst will solution, deliver, and maintain NDC and agent portal applications while ensuring high-quality end-products. They will also troubleshoot technical issues, collaborate with cross-functional teams, and support partner onboarding processes.

Requirements

Candidates should have at least 3 years of IT experience, preferably in the airline industry, and a relevant university degree or technical certification. Proficiency in NDC APIs, SOAP UI, Postman, and familiarity with Agile and SDLC methodologies are required.

Skills

NDC
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
Jira
Cyber security
User acceptance testing
Quality assurance
Systems analysis
DevOps
Technical documentation
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

NDC
New Distribution Capability
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
DevOps
Jira
Cyber security
User Acceptance Testing
Quality Assurance
Systems Analysis
Airline distribution
IATA
B2B
Technical documentation
Connectivity
Messaging
Software enhancements
Operational performance
Commercial performance
Impact assessment
Requirement analysis
Transportation
Information technology
Portal management
Stakeholder management

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