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Added 4 mins ago
RevOps Coordinator | Coordonnateur(trice) des opérations de revenus
Alveole
Montreal, QC
We’re looking for a RevOps Coordinator to join our Revenue team and help keep the people, processes, data, and systems behind our go-to-market motion running smoothly. You’ll be the first…
Added 4 mins ago
Manager, Day to Day Banking - 18 Month Term
Scotiabank
Toronto, ON
The Manager, Day to Day Banking is in close collaboration with the Business analytics and Retail Customer Value teams to strategically design and manage products that align to the target…
Added 4 mins ago
Sr. Manager, New Concepts & Add-ons
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Toronto, ON
Leverage data and analytics to build data driven solutions and inform strategic decision making.
Added 4 mins ago
E-Commerce Activation Manager (18-month contract)
Nestle Operational Services Worldwide SA
Montreal, QC
Job title: eCommerce Activation Manager (18-month contract)
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M
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Maarut
Toronto, ON
- Contract
Manager to oversee the planning, execution, and rollout of transformational
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Engineering Manager, Agentic AI & Machine Learning
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Toronto, ON
- Full-time
…commerce. From intelligent campaign creation and conversational analytics to forecasting, recommendations, and optimization, we're building AI systems that deliver meaningful business…
Added 5 mins ago
MT
Senior Product Manager
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- Full-time
Develop a balanced roadmap spanning customer and competitive gaps, reporting and analytics, data integrations and exchange, user experience improvements, platform modernization, and product…
Added 19 mins ago
Senior Specialist, Modelling
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
A minimum of five years of experience in modelling or quantitative analytics at a bank, insurance company, asset manager or other type of financial institution. An equivalent combination of…
Added 19 mins ago
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BUSINESS ANALYST (6 month contract)
The Home Depot
Canada
- Full-time
Strong analytical skills and experience with data analysis tools (e.g., Firebase, Google Analytics, Tableau, Adobe) is an asset.
Added 19 mins ago
AC
Technical Analyst - New Capability Distribution
Air Canada
Toronto, ON
- Full-time
This position will be reporting to the IT Manager-responsible for NDC portal and the Air Canada B2B Agent portal.
Added 19 mins ago
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Program Manager, Brand Experience
Klick
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
…communications, market access, real-world evidence, and technology and analytics consulting - powered by 500+ in-house medical experts and award-winning data science and AI capabilities.…
Added 20 mins ago
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Transportation Warranty Analyst
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Brampton, ON
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Provide a daily report to the service manager regarding claims status.
Added 20 mins ago
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Software Development Agile Business Analyst
NHS Scotland
Mackenzie, BC
- Full-time
…and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will need to enable you to attend the…
Added 20 mins ago
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Human Resources Director
EastGen Inc.
Guelph, ON
- Full-time
Use data to inform business decisions through HR Analytics and KPI Dashboard
Added 20 mins ago
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Demand Marketing Program Manager
Quality IT Resourcing
Canada
- Contract
Analyze the effectiveness of existing campaigns and translate performance data into actionable insights for regional leadership.
Added 20 mins ago
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Marketing Coordinator
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $37 to $45 CAD / hour
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…manage day-to-day content execution, and analyze performance data to continuously improve talent attraction…
Added 20 mins ago
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Demand Marketing Program Manager
Avanciers Inc.
Toronto, ON
- $80,000 to $80,001 CAD / year
- Contract
Avanciers is a premier IT Staffing/Consulting organization and we are currently recruiting for a contract role for one of our premier client in Canada for Demand Marketing Program Manager.
Added 20 mins ago
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Senior BI Developer / Data Analyst - DAX and Power Query
Global Technical Talent, an Inc. 5000 Company
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- $85 to $100 CAD / hour
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…support the MPL Strategic project, where changes to back-end data sourcing and structures are creating significant reporting impacts. The successful candidate will provide end-to-end BI…
Added 20 mins ago
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Senior Director, People & Culture
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- Full-time
…programs that create a clear growth pathway from first-line manager through executive level to address the organization's skill gaps, enhance employee capabilities, and promote employee…
Added 20 mins ago
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Human Resources Manager
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- Full-time
The HR Manager is the senior people leader for a single-site, greenfield aluminum beverage can plant and carries enterprise accountability for the people function. The role builds HR from…
Added 34 mins ago
Manager, Finance & Strategy - Consumer Experience
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Toronto, ON
…Org, New Verticals) as well as within Finance (Accounting, Analytics, BI) to uncover the most optimal data-driven business decisions and…
Added 34 mins ago
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Internal Audit Senior Manager
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Toronto, ON
- Full-time
Utilize GenAI and data analytics (Alteryx) to automate tasks and test steps
Added 34 mins ago
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Manager, Financial Services, Digital Banking Operations, Consulting
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Toronto, ON
- Full-time
As an Operations Consulting - Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 34 mins ago
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Senior Analyst, Real Estate Investments
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- Full-time
…brings a recommendation to the table. You’ll report to our Manager, Business Intelligence and work closely with senior leadership, and your analysis will land in front of investors, lenders…
Added 34 mins ago
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Amazon eCommerce Strategist
NutraChamps
Toronto, ON · North York, Ontario
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Reporting to the Amazon Channel Manager, you'll play a critical role in developing and executing strategies to grow our existing product portfolio, launch new products, improve organic…

Air Canada

Technical Analyst - New Capability Distribution

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is looking for an experienced and dynamic technical Analyst focused on providing support to IT solutioning Air Canada’s Product distribution applications. This role requires collaboration with a diverse internal workforce and extended third party service providers.

These are exciting times for IT at Air Canada, with several major projects underway that will transform its IT landscape. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the evolution of the Air Canada’s NDC solution for its partners, a recognition program for corporate customers as well as optimize existing functionality.

This position will be reporting to the IT Manager-responsible for NDC portal and the Air Canada B2B Agent portal.

Responsibilities:

Solution, deliver, and maintain the NDC portal and the Air Canada agent portal as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology, and practices for evolution of processes & optimization of applications.
Troubleshoot partner issues with IT cross functional teams and provide solutions promptly. Troubleshoot and fix software, messaging, and connectivity issues.
Support partners in their onboarding to the Air Canada Distribution Journey.
Host product / project meetings, improve cross discipline communications, and promote product management best practices.
Maintaining and updating technical documents and procedures.
Work closely with relevant stakeholders to collect and use information for improved operational and commercial performance.
Collaborate with vendors and internal users to develop, evaluate, install, and test software enhancements.
Review and analyze data from multiple internal and external stakeholders.
Maintain and update technical documents, flowcharts, and procedures.
Communicate analysis results and making recommendations to relevant stakeholders.
Provide support for the business analysis and technology/business integration efforts.
Conduct requirement and systems analysis and translate business requirements.
Support multiple working methodologies such as Hybrid, Agile, DevOps.
Support planning and monitoring processes.
Provide management with economic impact and compliance issues surrounding key business decisions support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processes.

At-least 3 years of IT technology or operations experience in a large company preferably in the Transportation/Airline domain would be an asset.
A relevant University degree/technical certification, and/or relevant experience commensurate to the role.
Experience working with NDC (New Distribution Capability) APIs and schemas in an airline distribution environment would be an asset.
Familiarity with airline offer and order management standards as defined by IATA NDC implementations.
Understanding of ITIL, SDLC, Agile methodologies, Jira, and cyber security risk management frameworks are assets.
Knowledge of APIs and Tools like SOAP UI/Postman is a must. Knowledge of Mulesoft will be an added advantage.
Exceptional analytical, organizational and communication skills.
Self-motivated and independent worker.
Possess investigative nature and be self-motivated.
Results oriented with proactive and methodical approach to problem solving.
Able to multi-task and work under pressure against tight deadlines and changing priorities.
Must be a team player with ability to work closely with diverse groups and working styles.
Ability to establish and maintain effective business relationships.
Good knowledge of implemented web/ application initiatives.
Ability to following processes and directives.
Knowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.
Flexibility and willingness to work extended hours, when required.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Technical Analyst will solution, deliver, and maintain NDC and agent portal applications while ensuring high-quality end-products. They will also troubleshoot technical issues, collaborate with cross-functional teams, and support partner onboarding processes.

Requirements

Candidates should have at least 3 years of IT experience, preferably in the airline industry, and a relevant university degree or technical certification. Proficiency in NDC APIs, SOAP UI, Postman, and familiarity with Agile and SDLC methodologies are required.

Skills

NDC
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
Jira
Cyber security
User acceptance testing
Quality assurance
Systems analysis
DevOps
Technical documentation
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

NDC
New Distribution Capability
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
DevOps
Jira
Cyber security
User Acceptance Testing
Quality Assurance
Systems Analysis
Airline distribution
IATA
B2B
Technical documentation
Connectivity
Messaging
Software enhancements
Operational performance
Commercial performance
Impact assessment
Requirement analysis
Transportation
Information technology
Portal management
Stakeholder management

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