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FG
Bookkeeper
Fairfield Gonzales Community Association
Victoria, BC
- Full-time
The Fairfield Gonzales Community Association (FGCA) is seeking a detail-oriented and organized Bookkeeper to support the implementation of new financial systems and processes while managing…
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RH
Senior Payroll Specialist
Robert Half
Toronto, ON · Greater Toronto Area, Canada
- Contract
Our client is seeking a Senior Payroll Specialist to support payroll operations across both Canadian and U.S. employee populations. This role is ideal for a payroll professional who thrives…
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FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
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Contents Restoration Operations Manager
SERVPRO of Vacaville / Dixon
Field, ON
- Full-time
An established, growing property restoration company in the Denver metro area is looking for an experienced operations leader to run its contents division. This role owns the full contents…
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Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interdisciplinary team, the coordinator supports the day-to-day operations of Patient Flow and the Ross Memorial Hospital to Home program. This role acts as a liaison…
Added 15 mins ago
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Late Cook/Baker Pembroke Civic Complex
Carefor Health & Community Services
Pembroke, ON
- Full-time
Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County.…
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Aircraft Maintenance Planner
L3Harris Technologies
Trenton, ON
Report to the Operations Manager/Trenton Site Lead. This position interacts primarily with the Quality, Engineering, Technical Records, Supply Chain, and Operations departments. The…
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Junior Project Manager - Mechanical Services
Ainsworth Inc
Mississauga, ON
- Full-time
Working closely with Project Managers, Operations Managers, field technicians, subcontractors, and customers, the incumbent will coordinate project activities, maintain project…
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AL
Assistant Property Manager
Avenue Living Residential
Calgary, AB
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Support all collection efforts by ensuring residents are notified of any payment issues, notice documents are promptly served, residents are consistently followed up on, and payment issues…
Added 15 mins ago
C
Office & Events Manager
Calder
Toronto, ON
- $80,000 to $120,000 CAD / year
- Full-time
We are looking for a full-time Office and Event Manager to join our Toronto team to help keep our local office and related employee logistics running smoothly. This is a hands-on role for…
Added 15 mins ago
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Retail Store Manager
Canna Cabana
Okotoks, AB
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
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Retail Shift Leader
Canna Cabana
Calgary, AB · Shawnessy, Calgary, AB
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Retail Shift Leader
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Calgary, AB · West Springs, Calgary, AB
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Retail Shift Leader
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Calgary, AB
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Calgary, AB · Southland, Calgary, AB
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Canna Cabana
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Retail Store Manager - Leave of Absence Coverage
Canna Cabana
Camrose, AB
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Retail Shift Leader
Canna Cabana
Vancouver, BC · Davie, Vancouver, BC
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Canna Cabana
Calgary, AB · Bridlewood, Calgary, AB
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Added 15 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
London, ON
- From $21 CAD / hour
- Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 15 mins ago
FB
Assistant Meat Manager
Farm Boy Inc.
Barrie, ON
- From $21.5 CAD / hour
- Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 15 mins ago
VE
Administrative Assistant
Veolia Environnement SA
Edmonton, AB
- Full-time
…skills to accurately process orders, coordinate with plant operations for scheduling, and manage urgent expediting…
Added 15 mins ago
R(
Store Manager - Corner Brook Plaza
Reitmans (Canada) Ltée/Ltd
Corner Brook, NL
- Full-time
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Air Canada

Technical Analyst - New Capability Distribution

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is looking for an experienced and dynamic technical Analyst focused on providing support to IT solutioning Air Canada’s Product distribution applications. This role requires collaboration with a diverse internal workforce and extended third party service providers.

These are exciting times for IT at Air Canada, with several major projects underway that will transform its IT landscape. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the evolution of the Air Canada’s NDC solution for its partners, a recognition program for corporate customers as well as optimize existing functionality.

This position will be reporting to the IT Manager-responsible for NDC portal and the Air Canada B2B Agent portal.

Responsibilities:

Solution, deliver, and maintain the NDC portal and the Air Canada agent portal as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology, and practices for evolution of processes & optimization of applications.
Troubleshoot partner issues with IT cross functional teams and provide solutions promptly. Troubleshoot and fix software, messaging, and connectivity issues.
Support partners in their onboarding to the Air Canada Distribution Journey.
Host product / project meetings, improve cross discipline communications, and promote product management best practices.
Maintaining and updating technical documents and procedures.
Work closely with relevant stakeholders to collect and use information for improved operational and commercial performance.
Collaborate with vendors and internal users to develop, evaluate, install, and test software enhancements.
Review and analyze data from multiple internal and external stakeholders.
Maintain and update technical documents, flowcharts, and procedures.
Communicate analysis results and making recommendations to relevant stakeholders.
Provide support for the business analysis and technology/business integration efforts.
Conduct requirement and systems analysis and translate business requirements.
Support multiple working methodologies such as Hybrid, Agile, DevOps.
Support planning and monitoring processes.
Provide management with economic impact and compliance issues surrounding key business decisions support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processes.

At-least 3 years of IT technology or operations experience in a large company preferably in the Transportation/Airline domain would be an asset.
A relevant University degree/technical certification, and/or relevant experience commensurate to the role.
Experience working with NDC (New Distribution Capability) APIs and schemas in an airline distribution environment would be an asset.
Familiarity with airline offer and order management standards as defined by IATA NDC implementations.
Understanding of ITIL, SDLC, Agile methodologies, Jira, and cyber security risk management frameworks are assets.
Knowledge of APIs and Tools like SOAP UI/Postman is a must. Knowledge of Mulesoft will be an added advantage.
Exceptional analytical, organizational and communication skills.
Self-motivated and independent worker.
Possess investigative nature and be self-motivated.
Results oriented with proactive and methodical approach to problem solving.
Able to multi-task and work under pressure against tight deadlines and changing priorities.
Must be a team player with ability to work closely with diverse groups and working styles.
Ability to establish and maintain effective business relationships.
Good knowledge of implemented web/ application initiatives.
Ability to following processes and directives.
Knowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.
Flexibility and willingness to work extended hours, when required.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Technical Analyst will solution, deliver, and maintain NDC and agent portal applications while ensuring high-quality end-products. They will also troubleshoot technical issues, collaborate with cross-functional teams, and support partner onboarding processes.

Requirements

Candidates should have at least 3 years of IT experience, preferably in the airline industry, and a relevant university degree or technical certification. Proficiency in NDC APIs, SOAP UI, Postman, and familiarity with Agile and SDLC methodologies are required.

Skills

NDC
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
Jira
Cyber security
User acceptance testing
Quality assurance
Systems analysis
DevOps
Technical documentation
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

NDC
New Distribution Capability
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
DevOps
Jira
Cyber security
User Acceptance Testing
Quality Assurance
Systems Analysis
Airline distribution
IATA
B2B
Technical documentation
Connectivity
Messaging
Software enhancements
Operational performance
Commercial performance
Impact assessment
Requirement analysis
Transportation
Information technology
Portal management
Stakeholder management

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