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Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities…
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FC
Produce Manager
Federated Co-operatives Limited
Harrison, MB · Russell RM, MB
- Full-time
Twin Valley Co-op is hiring a Produce Manager in Russell, Manitoba.
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Project Manager, Construction
Dream
Toronto, ON
- Full-time
Dream is looking for a Project Manager, Construction!
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Senior Manager, Software Development (Hybrid)
First West
Langley (District), BC · Langley, BC
The Senior Manager, Software Development leads the delivery and technical oversight of software solutions supporting Tru Cooperative Bank’s members, employees and operations. This role…
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Manager, Day to Day Banking - 18 Month Term
Scotiabank
Toronto, ON
The Manager, Day to Day Banking, is responsible for the development and management of core Day to Day bank accounts, associated revenue, and expenses. The incumbent will manage the tactics…
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Sr. Manager, New Concepts & Add-ons
HelloFresh
Toronto, ON
The Senior Manager of New Concepts & Add-ons (Canada) leads HelloFresh Canada's new concepts and add-on portfolio, from strategic partner development through to commercial launch. This role…
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GP
Financial Planning Analyst
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
Our finance team is looking for an FP&A Analyst reporting to the Manager FP&A to join the team. You are a dedicated finance professional with an eye for detail and a commitment to…
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GP
Senior Financial Planning Analyst
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
Our finance team is looking for a Senior Financial Analyst reporting to the Manager FP&A to join the team. You are an experienced finance professional who works independently and builds…
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NF
Material Handler
New Flyer
Winnipeg, MB
- Full-time
NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of…
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NE
Digital Content Developer (Freelancer)
Nelson Education LTD
Remote, Canada
- Temporary
- Remote
…maximum efficiency. Working within a Scrum team of Product Manager, Scrum Master, Content Producers Editors, and more you will ensure that the digital and interactive products meet the…
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Technology Project Manager
Maarut
Toronto, ON
- Contract
Manager to oversee the planning, execution, and rollout of transformational
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(CAN) Préposé aux caisses libre-service
Walmart
Val-d'Or, QC
- Part-time
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
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(CAN) Pharmacy Assistant
Walmart
Welland, ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
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LC
Engineering Manager, Agentic AI & Machine Learning
Loblaw Companies Limited
Toronto, ON
- Full-time
We're looking for an Engineering Manager, Agentic AI & Machine Learning to lead a talented team of engineers developing and operating these capabilities.
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Senior Product Manager
Meal Ticket
Canada
- Full-time
Meal Ticket is seeking a Senior Product Manager to own and evolve the TrackMax+ product portfolio, our platform serving the foodservice distribution industry.
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Digital Content Developer (Freelancer)
Nelson
Canada
- Temporary
…maximum efficiency. Working within a Scrum team of Product Manager, Scrum Master, Content Producers Editors, and more you will ensure that the digital and interactive products meet the…
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NC
Manager, Contracting and Procurement (2 positions)
NAV CANADA
Ottawa, ON
- Full-time
The Manager is a change agent and builds strategic relationships with internal and external stakeholders, acts as the chief negotiator for NAV Canada and develops innovative solutions to…
Added 1 min ago
A3
Plant Engineering & Maintenance Manager
Aluminum 3104
Belleville, ON
- Full-time
…partnering with the Canadian aluminum supply chain, and bringing technical and operational expertise back home to strengthen Canada’s food and beverage…
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Aircraft Maintenance Planner
L3Harris Technologies
Trenton, ON
Report to the Operations Manager/Trenton Site Lead. This position interacts primarily with the Quality, Engineering, Technical Records, Supply Chain, and Operations departments. The…
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RC
Manager, Sales Tax Advisory, Sales and Use Tax
Ryan Companies US, Inc.
Mississauga, ON
- Full-time
The Manager, Sales Tax Advisory, works within Ryan’s Transaction Tax Group to conduct or manage the delivery of fee-based advisory support services to clients, either by the Manager or by…
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Structural Co-op (Winter 2027)
HDR
Vancouver, BC
- Full-time
- Temporary
Perform assignments under the direct supervision of a professional or Project Manager
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Senior Specialist, Modelling
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
A minimum of five years of experience in modelling or quantitative analytics at a bank, insurance company, asset manager or other type of financial institution. An equivalent combination of…
Added 15 mins ago
YO
Construction Training Supervisor
YMCA of the National Capital Region
Ottawa, ON
- Full-time
The Construction Training Supervisor plays a critical role in supervising, training and delivering high-quality technical training, ensuring that participants gain the necessary skills and…
Added 15 mins ago
TH
BUSINESS ANALYST (6 month contract)
The Home Depot
Canada
- Full-time
Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other third-party vendors in the analysis, design, configuration,…
Added 15 mins ago
CO
Refurbish Technician
Culligan of Canada
Cambridge, ON
- $20 CAD / hour
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…

Air Canada

Technical Analyst - New Capability Distribution

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is looking for an experienced and dynamic technical Analyst focused on providing support to IT solutioning Air Canada’s Product distribution applications. This role requires collaboration with a diverse internal workforce and extended third party service providers.

These are exciting times for IT at Air Canada, with several major projects underway that will transform its IT landscape. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the evolution of the Air Canada’s NDC solution for its partners, a recognition program for corporate customers as well as optimize existing functionality.

This position will be reporting to the IT Manager-responsible for NDC portal and the Air Canada B2B Agent portal.

Responsibilities:

Solution, deliver, and maintain the NDC portal and the Air Canada agent portal as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology, and practices for evolution of processes & optimization of applications.
Troubleshoot partner issues with IT cross functional teams and provide solutions promptly. Troubleshoot and fix software, messaging, and connectivity issues.
Support partners in their onboarding to the Air Canada Distribution Journey.
Host product / project meetings, improve cross discipline communications, and promote product management best practices.
Maintaining and updating technical documents and procedures.
Work closely with relevant stakeholders to collect and use information for improved operational and commercial performance.
Collaborate with vendors and internal users to develop, evaluate, install, and test software enhancements.
Review and analyze data from multiple internal and external stakeholders.
Maintain and update technical documents, flowcharts, and procedures.
Communicate analysis results and making recommendations to relevant stakeholders.
Provide support for the business analysis and technology/business integration efforts.
Conduct requirement and systems analysis and translate business requirements.
Support multiple working methodologies such as Hybrid, Agile, DevOps.
Support planning and monitoring processes.
Provide management with economic impact and compliance issues surrounding key business decisions support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processes.

At-least 3 years of IT technology or operations experience in a large company preferably in the Transportation/Airline domain would be an asset.
A relevant University degree/technical certification, and/or relevant experience commensurate to the role.
Experience working with NDC (New Distribution Capability) APIs and schemas in an airline distribution environment would be an asset.
Familiarity with airline offer and order management standards as defined by IATA NDC implementations.
Understanding of ITIL, SDLC, Agile methodologies, Jira, and cyber security risk management frameworks are assets.
Knowledge of APIs and Tools like SOAP UI/Postman is a must. Knowledge of Mulesoft will be an added advantage.
Exceptional analytical, organizational and communication skills.
Self-motivated and independent worker.
Possess investigative nature and be self-motivated.
Results oriented with proactive and methodical approach to problem solving.
Able to multi-task and work under pressure against tight deadlines and changing priorities.
Must be a team player with ability to work closely with diverse groups and working styles.
Ability to establish and maintain effective business relationships.
Good knowledge of implemented web/ application initiatives.
Ability to following processes and directives.
Knowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.
Flexibility and willingness to work extended hours, when required.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Technical Analyst will solution, deliver, and maintain NDC and agent portal applications while ensuring high-quality end-products. They will also troubleshoot technical issues, collaborate with cross-functional teams, and support partner onboarding processes.

Requirements

Candidates should have at least 3 years of IT experience, preferably in the airline industry, and a relevant university degree or technical certification. Proficiency in NDC APIs, SOAP UI, Postman, and familiarity with Agile and SDLC methodologies are required.

Skills

NDC
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
Jira
Cyber security
User acceptance testing
Quality assurance
Systems analysis
DevOps
Technical documentation
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

NDC
New Distribution Capability
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
DevOps
Jira
Cyber security
User Acceptance Testing
Quality Assurance
Systems Analysis
Airline distribution
IATA
B2B
Technical documentation
Connectivity
Messaging
Software enhancements
Operational performance
Commercial performance
Impact assessment
Requirement analysis
Transportation
Information technology
Portal management
Stakeholder management

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