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Added 2 mins ago
FC
Produce Manager
Federated Co-operatives Limited
Harrison, MB · Russell RM, MB
- Full-time
Strong customer service skills, supported by technical knowledge relevant to produce quality, ordering, inventory control, pricing and merchandising.
Added 2 mins ago
Manager, Day to Day Banking - 18 Month Term
Scotiabank
Toronto, ON
The Manager, Day to Day Banking, is responsible for the development and management of core Day to Day bank accounts, associated revenue, and expenses. The incumbent will manage the tactics…
Added 2 mins ago
W
(CAN) Préposé aux caisses libre-service
Walmart
Val-d'Or, QC
- Part-time
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 2 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Welland, ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 3 mins ago
A3
Plant Engineering & Maintenance Manager
Aluminum 3104
Belleville, ON
- Full-time
…partnering with the Canadian aluminum supply chain, and bringing technical and operational expertise back home to strengthen Canada’s food and beverage…
Added 17 mins ago
Aircraft Maintenance Planner
L3Harris Technologies
Trenton, ON
…integrated logistics support, stripping and painting, field service support and technical publications, plus a full range of technical support…
Added 17 mins ago
CC
Retail Store Manager
Canna Cabana
Okotoks, AB
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 17 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Shawnessy, Calgary, AB
- Full-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 17 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · West Springs, Calgary, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 17 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Haysboro, Calgary, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 17 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 17 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Southland, Calgary, AB
- Full-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 17 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Shawnessy, Calgary, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 17 mins ago
CC
Retail Store Manager - Leave of Absence Coverage
Canna Cabana
Camrose, AB
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 17 mins ago
CC
Retail Shift Leader
Canna Cabana
Vancouver, BC · Davie, Vancouver, BC
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 17 mins ago
CC
Retail Shift Leader
Canna Cabana
Sherwood Park, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 17 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Bridlewood, Calgary, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 17 mins ago
VE
Administrative Assistant
Veolia Environnement SA
Edmonton, AB
- Full-time
As a customer-facing representative, you will handle inquiries, resolve escalations, and maintain consistent communication to ensure exceptional service delivery. Additionally, this role…
Added 17 mins ago
AC
Technical Analyst - New Capability Distribution
Air Canada
Toronto, ON
- Full-time
Air Canada is looking for an experienced and dynamic technical Analyst focused on providing support to IT solutioning Air Canada’s Product distribution applications. This role requires…
Added 18 mins ago
ES
Consultant, Performance de procédés (3-8XP)
Enero Solutions
Montreal, QC
- Full-time
As a Process Performance Consultant, you will work in close collaboration with the Technical Team Lead and the Project Manager to ensure that each project is not only a technical success,…
Added 32 mins ago
Meat - Meat Cutter
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 32 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Aurora, ON
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 32 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Pointe-Claire, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 32 mins ago
MANAGER
Boutique La Vie En Rose
Pointe-Claire, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 32 mins ago
MANAGER
Boutique La Vie En Rose
Rosemère, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…

Air Canada

Technical Analyst - New Capability Distribution

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is looking for an experienced and dynamic technical Analyst focused on providing support to IT solutioning Air Canada’s Product distribution applications. This role requires collaboration with a diverse internal workforce and extended third party service providers.

These are exciting times for IT at Air Canada, with several major projects underway that will transform its IT landscape. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the evolution of the Air Canada’s NDC solution for its partners, a recognition program for corporate customers as well as optimize existing functionality.

This position will be reporting to the IT Manager-responsible for NDC portal and the Air Canada B2B Agent portal.

Responsibilities:

Solution, deliver, and maintain the NDC portal and the Air Canada agent portal as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology, and practices for evolution of processes & optimization of applications.
Troubleshoot partner issues with IT cross functional teams and provide solutions promptly. Troubleshoot and fix software, messaging, and connectivity issues.
Support partners in their onboarding to the Air Canada Distribution Journey.
Host product / project meetings, improve cross discipline communications, and promote product management best practices.
Maintaining and updating technical documents and procedures.
Work closely with relevant stakeholders to collect and use information for improved operational and commercial performance.
Collaborate with vendors and internal users to develop, evaluate, install, and test software enhancements.
Review and analyze data from multiple internal and external stakeholders.
Maintain and update technical documents, flowcharts, and procedures.
Communicate analysis results and making recommendations to relevant stakeholders.
Provide support for the business analysis and technology/business integration efforts.
Conduct requirement and systems analysis and translate business requirements.
Support multiple working methodologies such as Hybrid, Agile, DevOps.
Support planning and monitoring processes.
Provide management with economic impact and compliance issues surrounding key business decisions support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processes.

At-least 3 years of IT technology or operations experience in a large company preferably in the Transportation/Airline domain would be an asset.
A relevant University degree/technical certification, and/or relevant experience commensurate to the role.
Experience working with NDC (New Distribution Capability) APIs and schemas in an airline distribution environment would be an asset.
Familiarity with airline offer and order management standards as defined by IATA NDC implementations.
Understanding of ITIL, SDLC, Agile methodologies, Jira, and cyber security risk management frameworks are assets.
Knowledge of APIs and Tools like SOAP UI/Postman is a must. Knowledge of Mulesoft will be an added advantage.
Exceptional analytical, organizational and communication skills.
Self-motivated and independent worker.
Possess investigative nature and be self-motivated.
Results oriented with proactive and methodical approach to problem solving.
Able to multi-task and work under pressure against tight deadlines and changing priorities.
Must be a team player with ability to work closely with diverse groups and working styles.
Ability to establish and maintain effective business relationships.
Good knowledge of implemented web/ application initiatives.
Ability to following processes and directives.
Knowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.
Flexibility and willingness to work extended hours, when required.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Technical Analyst will solution, deliver, and maintain NDC and agent portal applications while ensuring high-quality end-products. They will also troubleshoot technical issues, collaborate with cross-functional teams, and support partner onboarding processes.

Requirements

Candidates should have at least 3 years of IT experience, preferably in the airline industry, and a relevant university degree or technical certification. Proficiency in NDC APIs, SOAP UI, Postman, and familiarity with Agile and SDLC methodologies are required.

Skills

NDC
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
Jira
Cyber security
User acceptance testing
Quality assurance
Systems analysis
DevOps
Technical documentation
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

NDC
New Distribution Capability
API
SOAP UI
Postman
Mulesoft
ITIL
SDLC
Agile
DevOps
Jira
Cyber security
User Acceptance Testing
Quality Assurance
Systems Analysis
Airline distribution
IATA
B2B
Technical documentation
Connectivity
Messaging
Software enhancements
Operational performance
Commercial performance
Impact assessment
Requirement analysis
Transportation
Information technology
Portal management
Stakeholder management

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