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Added 2 hours ago
Financial Advisor
Sun Life Insurance & Investments
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Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 6 hours ago
Administrative Assistant IV – BA Advising & Dean of Arts Office (Temporary) (Bargaining Unit 179)
Jobbe
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$43,410 to $51,418 CAD / year
Full-time
Under the direction of the Senior Academic Advisor, the Administrative Assistant IV will:
Added 6 hours ago
Administrative Assistant IV, Co-operative Education (Bargaining Unit 179)
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$43,410 to $51,418 CAD / year
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Assists employers in posting jobs, scheduling interviews, room bookings and notifies the Work Integrated Learning Advisor's which students will be interviewed.
Added 9 hours ago
Senior Director, DAE, Athletics & Recreation
The University of British Columbia
Vancouver, BC
$12,418.42 to $18,613.67 CAD / month
Full-time
One of the most iconic and highly decorated varsity sports programs in Canada, UBC Athletics and Recreation has 26 teams across various sports. In terms of prowess in competition, it is…
Added 10 hours ago
Enrolment Services Advisor
Douglas College
New Westminster, BC
Full-time
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Added 12 hours ago
Facilities Manager
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
$9,599.75 to $14,385.5 CAD / month
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Added 12 hours ago
Senior Director, DAE, Athletics & Recreation
University of British Columbia
Vancouver, BC · UBCV | War Memorial Gymnasium (MGYM)
$12,418.42 to $18,613.67 CAD / month
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One of the most iconic and highly decorated varsity sports programs in Canada, UBC Athletics and Recreation has 26 teams across various sports. In terms of prowess in competition, it is…
Added 13 hours ago
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Contract
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Full-time
Under the direction of the Senior Academic Advisor, the Administrative Assistant IV will:
Added 13 hours ago
Administrative Assistant IV, Co-operative Education (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
Full-time
Assists employers in posting jobs, scheduling interviews, room bookings and notifies the Work Integrated Learning Advisor's which students will be interviewed.
Added 14 hours ago
Vice President (Manager), M&A Corporate Finance 2
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Vancouver, BC
Full-time
…raise,merger, acquisition or divestiture. Our team is growing and we have consistently been recognized by MergerMarketas the #1 Financial Advisor in both Canadian and Global M&A deal…
Added 15 hours ago
Academic Advisor, Goodman School of Business
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Reporting to the Dean’s Office, the Academic Advisor provides specialized academic guidance to undergraduate students within the Goodman School of Business. The incumbent will interpret and…
Added 15 hours ago
Facilities Manager
The University of British Columbia
Vancouver, BC
$9,599.75 to $14,385.5 CAD / month
Full-time
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At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance…
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Senior Director, AI Research
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Engage with external research communities, academic institutions, and industry partners to stay ahead of emerging AI trends and technologies.
Added 3 days ago
Academic Advisor, Vantage College and Faculty of Science
The University of British Columbia
Vancouver, BC
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Academic Services Information Clerk
The University of British Columbia
Vancouver, BC
$4,594 to $4,827 CAD / month
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Reviews standard student progress reports to identify students whose performance falls below minimum standards and inform academic Graduate Programs accordingly. Advises Department Head,…
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Senior Director, AI Research- EN
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Senior Director, AI Research
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Engage with external research communities, academic institutions, and industry partners to stay ahead of emerging AI trends and technologies.
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Academic Advisor, Vantage College and Faculty of Science
University of British Columbia
Vancouver, BC · UBCV | Chemistry Physics Building A (CHPH)
$7,727.33 to $11,112 CAD / month
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The Academic Advisor, Vantage College and Faculty of Science Advising, is responsible for developing, delivering, and assessing academic advising services, programs and projects to promote…
Added 4 days ago
Academic Services Information Clerk
University of British Columbia
Vancouver, BC · UBCV | Thea Koerner House (THEA)
$4,594 to $4,827 CAD / month
Full-time
4. Reviews standard student progress reports to identify students whose performance falls below minimum standards and inform academic Graduate Programs accordingly. Advises Department Head,…
Added 9 days ago
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Montreal, QC
Full-time
As a Campus Recruitment Advisor, you will play a key role in attracting and engaging top emerging talent across Canada. You will lead campus recruitment initiatives, build strong…
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Grow your career with employer-paid training and leadership development opportunities

Air Canada

Workers' Compensation Advisor

Dorval, QC, Canada

Job type: Full-time
Apply by: Sep 27, 2026
Posting language: English
Posted: Sep 18, 2026

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Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Working as part of the Disability Management team, the purpose of this role is to oversee and manage Workers’ Compensation claims & appeals related employee occupational injury and illness. The role focuses on ensuring all employees are supported with care & class throughout the duration of their occupational injury or illness absence, while applying consistent and integral practices to facilitate employee recovery and return to safe & sustainable employment.

Responsibilities:

Workers Compensation Board (WCB) Claims Management

Review, investigate and gather all relevant information to validate each new occupational injury/illness claim and report to appropriate provincial WCB within regulated reporting timelines.
Assertive ownership of assigned workers’ compensation claims from the onset to closure of the claim. Including cost analysis and oversight.
Champion stay at work options to mitigate claim costs and reduce lost time days.
Communicate regularly to employees, managers, and WCB to assist in progressing claim, monitoring treatment plans, and determine return to work opportunities.
Strategically develop a clear action plan for managing each claim, including communication touch points and dedicated follow-ups.
Challenge claims using WCB policies and legislation, based on concerns about validity, status, and/or duration via intent to object forms, reconsideration requests, and medical reviews.
Initiate and represent Air Canada in secondary or reconsideration reviews, appeals and medical arbitration within legislative deadlines at Provincial Tribunals and Appeal Commissions.
Understand, analyze, mitigate, and challenge claim costs where necessary on each claim from loss of earnings, treatments plans, and other related services and fees.
Initiate and support the reversal of erroneous claim costs.
Manage claims ethically and in strict adherence compliance with all privacy laws, all other relevant laws, policies, and agreements.
Thoroughly investigate, understand, and provide all necessary information to workers’ compensation boards and/or disability insurance providers to enable them to make accurate and informed decisions on each claim based on operational policies and stakeholder concerns.
Proactively collaborate with all Air Canada departments, insurance providers (as applicable), and workers’ compensation boards to orchestrate, implement and expedite early and safe return to work, prioritizing employee welfare and safety.
Subject matter expertise on WCB operational policy and legislation.
Other duties as assigned by Manager, Disability Management.

Return to Work and Employee Accommodations

Maintain an orderly claims portfolio with accurate data, up-to-date files, and caseload reports that accurately reflect the status of each claim.
Duty to Accommodate subject matter expertise and applied knowledge in each return-to-work planning.
Gather and evaluate standard medical guidelines determined by WCB and current medical restrictions.
Collaborate with the RTW Advisor and all relevant stakeholders to support early return to work opportunities and strategies that are unique to each claim, to develop return to work plans to ensure an employee is returned to work in their own or accommodated role, either temporary or long-term.
Ability to identify, solve and manage non-medical barriers.
Prioritize Stay at Work opportunities by working closely with Air Canada stakeholders to remove return to work barriers.
Provide support and education on Air Canada Workers’ Compensation practices to internal and external stakeholders.

Minimum of three (3) years direct disability case management experience with a workers’ compensation board or handling of workers’ compensation claims.
Strong analytical and critical decision-making skills.
Mature initiative-taker with ability to work with minimum supervision.
Excellent oral and written communication skills.
Ability to build and sustain meaningful relationships with internal and external partners.
Strong focus, task oriented, non-judgmental and understand clear boundaries/scope of practice.
Demonstrated ability to motivate others.
Experience of the aviation industry and its operations an asset.
High level of computer skills, including keyboarding, navigation, data entry and experience with Microsoft Office products.
Experience using a HRIS and claim management systems.
Working knowledge of relevant policies, legislations and principles related to workers' compensation and accommodations.

Education:

Post-secondary degree or diploma in Human Resources, Occupational Health, Kinesiology, Nursing, Social Science, Social Work, Business Administration or another related academic program. Alternatively, a combination of education and work experience that is equivalent in terms of relevance and rigor may also be considered.
National Institute of Disability Management and Research (NIDMAR) Certification is considered an asset.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Bilingual (English and French)

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The advisor will manage and oversee workers' compensation claims, including investigations, cost analysis, and appeals to ensure compliance with provincial regulations. They will also collaborate with stakeholders to facilitate safe and sustainable return-to-work plans for employees.

Requirements

Candidates must have at least three years of direct disability case management experience and a post-secondary degree or diploma in a relevant field. Strong analytical skills, bilingualism in English and French, and knowledge of workers' compensation legislation are required.

Skills

Disability case management
Return to work planning
Claims cost analysis
Medical review
Conflict resolution
Analytical skills
Critical decision-making
Communication
HRIS
Microsoft Office
Policy interpretation
Legislative compliance
Data entry
Stakeholder management

Visa sponsorship

Not detected in the job text

Keywords

Workers' Compensation Board
Disability Management
Claims Management
Return to Work
Occupational Injury
Case Management
HRIS
Microsoft Office
NIDMAR
Policy Analysis
Legislative Compliance
Aviation Industry
Data Analysis
Medical Arbitration
Duty to Accommodate

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