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Added 5 mins ago
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Health And Safety Advisor
Adecco
Fort McMurray, AB
- $65 to $75 CAD / hour
- Full-time
The H&S Field Safety Advisor is responsible for providing frontline health and safety support to field operations, contractors, and work execution teams. This role focuses on ensuring…
Added 5 mins ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
Experience servicing John Deere equipment and using Service Advisor software preferred.
Added 5 mins ago
FN
Program Advisor, Community Accreditation and Quality Improvement (INTERNAL)
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
Title: Program Advisor, Community Accreditation and Quality Improvement. (internal)
Added 5 mins ago
OP
Associate Director, Talent Acquisition
Omnicom Precision Marketing
Calgary, AB
- Full-time
Partner Strategically – Collaborate with business leaders to understand hiring needs and provide talent market insights. Be the trusted advisor on recruitment best practices.
Added 5 mins ago
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Senior Consultant - IT Risk Services
KPMG
ON · Toronto, Ontario
- Full-time
Strong understanding and experience with IT risk management and assessments in different capacities (e.g. advisor, internal/external audits, implementor).
Added 20 mins ago
Manager, Talent Acquisition
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
…continuous improvement initiatives. You will serve as a trusted advisor to business leaders, support the development of our recruitment team, and help advance our use of technology, data,…
Added 34 mins ago
UO
Research Assistant, Psychiatry
University of Calgary
Calgary, AB
- Full-time
This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 1.
Added 34 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Foster a culture that embraces innovation, curiosity, learning, and operational excellence.
Added 34 mins ago
TM
Environmental Manager
The Miller Group
Markham, ON
- Full-time
Serve as the principal environmental advisor to senior leaders, operational teams, and corporate stakeholders.
Added 35 mins ago
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Paid Services Beauty Advisor - Full Time
Sephora
Oakville, ON
- $19.7 to $23.2 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 1 hour ago
SM
AI Solutions Developer
Sandbox Mutual Insurance
Saskatoon, SK
- Full-time
We’re Sandbox, a Mutual Insurance Company Built On The Principles Of Creating, Learning, Growing, And Having Fun Doing It. We’ve Been Around For Over a Century Now, With a Focus On One Thing
Added 1 hour ago
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Tangerine Growth Advisor - Tangerine
Tangerine
Toronto, ON
- Full-time
Leveraging a growth mindset, embracing learning and continuous improvement
Added 1 hour ago
TS
Vice President, Global Core Trade Finance, TD Securities, Global Transaction Banking
TD Securities
Toronto, ON
- Full-time
…successful candidate will be a strong advocate and trusted advisor to their clients, while balancing the requirements of GTB and the…
Added 1 hour ago
ME
Chief Financial Officer
MNP Executive Search & Professional Recruitment
Hay River, NT
- Full-time
…development across the Northwest Territories. As a trusted advisor to the CEO, Board of Directors, and the Audit & Risk Committee, they will bring the credibility to navigate complex…
Added 1 hour ago
HR
Specialist, Designated Beauty Advisor (DBA) - Aesop
Holt Renfrew
Vancouver, BC
- Full-time
…health & dental benefits, tuition assistance, and continuous learning and…
Added 1 hour ago
HR
Beauty Advisor - Clean Beauty
Holt Renfrew
Vancouver, BC
- Full-time
…health & dental benefits, tuition assistance, and continuous learning and…
Added 1 hour ago
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People & Culture Advisor
Engaged
Remote, Canada
- $63,000 to $75,000 CAD / year
- Full-time
- Remote
Ready for the next step in your HR career? Join Our Team as a People and Culture Advisor!
Added 1 hour ago
Service Advisor (Aurora Ford Yellowknife)
Go Auto
Yellowknife, NT
Service Advisor – No Evenings, Great Pay, and Real Career Growth
Added 1 hour ago
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Manager, Property Tax Services / Directeur(trice), Fiscalité foncière
MNP
Winnipeg, MB
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll monitor markets and legislative changes to ensure that clients are utilizing all available programs and…
Added 1 hour ago
M
Consultant, Property Tax Services / Conseiller(ère), Fiscalité foncière
MNP
Winnipeg, MB
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll monitor markets and legislative changes to ensure that clients are utilizing all available programs and…
Added 1 hour ago
NC
Order Fulfillment Specialist
net2phone Canada
Ottawa, ON
- $45,000 to $48,000 CAD / year
- Full-time
Customer-Obsessed: You thrive on exceeding client expectations and acting as a true advocate and advisor for their needs.
Added 1 hour ago
Manager, Strategic Transaction Advisory and Accounting & Reporting - Assurance - Toronto
EY
Toronto, ON
This role is designed to accelerate your growth as a strategic advisor and leader. You’ll deepen your technical and transaction expertise, develop executive presence, lead multidisciplinary…
Added 1 hour ago
S
Beauty Advisor - Full Time
Sephora
Sherwood Park, AB
- $17 to $20 CAD / hour
- Full-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 1 hour ago
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Paid Services Beauty Advisor II - Part Time
Sephora
Waterloo, ON
- Part-time
The Paid Service Beauty Advisor is a certified beauty services expert who delivers personalized, paid beauty services within the Beauty Studio while creating an inclusive, elevated client…
Added 2 hours ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Lamont, AB
As a Trainee, Insurance Advisor, you're empowered to develop your career in insurance by learning how to promote and educate clients on Insurance products. You'll also practice anticipating…

Air Canada

Workplace Practices Advisor - International

Dorval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The incumbent supports Air Canada’s Workplace Practices and Investigations Office (WPIO) for health and safety practices central to the prevention of harassment and violence in the workplace.

Reporting to the Principal, Workplace Practices and Investigations – INTL, the incumbent supports the intake, assessment, administration and resolution of workplace harassment, discrimination, violence, retaliation and workplace conflict matters. oversees and supports case management functions regarding complaints relating to harassment (sexual), violence (sexual), discrimination. Maintains case files, coordinates investigations, conducts lower-complexity investigations, prepares reports and correspondence, tracks regulatory timelines, liaises with stakeholders to ensure fair, timely, and compliant resolution of complaints, and contributes to workplace harassment and violence prevention, education, and awareness initiatives.

Responsibilities:

Complaint Intake and Case Administration

Receive, triage, and document harassment, discrimination, violence, retaliation, and workplace conflict complaints.
Conduct initial intake meetings and gather relevant information from complainants.
Maintain accurate and complete case files in accordance with policy, regulatory, and privacy requirements.
Track case milestones, deadlines, and procedural requirements.
Draft and issue intake acknowledgements, procedural correspondence, and case-related communications.
Coordinate the collection, organization, and retention of documentary evidence.
Collaborate with managers, Human Resources, Labour Relations, union representatives, workplace committees, and other stakeholders, as appropriate, while maintaining confidentiality and independence.

Case Management and Prevention Initiatives

Maintain accurate, complete, and up-to-date case records within the WPIO case management system.
Monitor assigned files against established timelines and milestones and proactively support file progression.
Support data collection, case tracking, trend analysis, and reporting to inform prevention and continuous improvement initiatives.
Identify emerging trends, risks, and opportunities to support workplace awareness, prevention, and culture improvement.
Participate in workplace harassment and violence prevention, education, awareness, and training initiatives.
Support workplace climate assessments and other prevention-related activities, as required.
Support local management on, and facilitate, as necessary, conflict resolution.
Participate in team meetings, case consultations, peer learning, and professional development activities.
Contribute to special projects and other WPIO initiatives, as assigned.

Data Analytics and Prevention

Lead the analysis of workplace conduct, harassment, violence, and misconduct international data to identify emerging risks, trends, and organizational hotspots.
Develop reporting that provides insight into complaint volumes, allegation types, workplace concentrations, reporting relationships, resolution timelines, and outcomes.
Translate data and lessons learned from complaints and investigations into actionable recommendations that strengthen prevention, accountability, and workplace culture.
Identify areas of elevated risk and recommend targeted interventions, including training, awareness initiatives, leadership actions, and policy enhancements.
Monitor the effectiveness of prevention and remediation efforts through data-driven performance indicators and continuous improvement reviews.

Minimum of three (3) years of relevant experience in investigations, complaint handling, employee relations, workplace conflict resolution, mediation, labour relations, human resources, law, or a related field.
Diploma or degree in Law, Paralegal Studies, Labour Relations, Industrial Relations, Human Resources, or another relevant discipline.
Fluency in spoken and written English and French. Knowledge of an additional language is considered an asset.
Training or experience in trauma-informed interviewing, workplace harassment and violence investigations, or related investigative methodologies.
Interviewing and interpersonal skills, including the ability to establish rapport, ask effective and appropriately probing questions, manage difficult conversations, and interact professionally with individuals involved in sensitive or high conflict matters.
Demonstrated ability to prepare organized, objective, concise, and well-reasoned reports and professional correspondence.
Demonstrated ability to handle highly sensitive personal, medical, labour relations, and workplace information with discretion, sound judgment, and strict confidentiality.
Strong organizational, communication, and time-management skills, with the ability to manage multiple files, prioritize competing demands, meet established timelines, and proactively identify barriers to timely completion.
Collaboration skills and demonstrated ability to contribute effectively within a multidisciplinary team while maintaining independence.
Ability to receive, incorporate, and apply feedback arising from coaching, quality assurance, and professional development activities.
Ability and willingness to travel by air, including overnight travel, as required.

Assets

Experience using Microsoft Copilot or other approved productivity technologies.
Airline or transportation industry experience.
Workplace investigation training and/or a recognized investigation certification.
Training or experience in trauma-informed interviewing, workplace harassment and violence investigations, or related investigative methodologies.
Mediation training, accreditation, or certification.
Experience conducting legal, legislative, policy, regulatory, or jurisprudential research and applying findings to workplace matters.
Experience handling sensitive, high-conflict, or complex workplace matters.
Experience delivering workplace training, awareness, or prevention initiatives.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Bilingual (English and French)

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The incumbent supports the Workplace Practices and Investigations Office by managing complaints related to harassment, discrimination, and violence. They also conduct investigations, analyze workplace data to identify trends, and contribute to prevention and education initiatives.

Requirements

Candidates must have at least three years of experience in investigations, human resources, or a related field, along with a relevant diploma or degree. Proficiency in both English and French is required, as well as strong interpersonal and analytical skills.

Skills

Workplace investigations
Conflict resolution
Case management
Data analytics
Regulatory compliance
Trauma-informed interviewing
Human resources
Labour relations
Report writing
Policy development
Stakeholder management
Risk assessment
Mediation
Communication skills
Time management
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Workplace Practices
Investigations
Harassment Prevention
Case Management
Data Analytics
Labour Relations
Human Resources
Conflict Resolution
Regulatory Compliance
Trauma-informed Interviewing
Aviation
Policy
Risk Management
Mediation
Stakeholder Engagement
Microsoft Copilot
Trend Analysis
Workplace Culture
Investigations Methodology
Legal Research

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