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Added 14 mins ago
RI
Project Engineer II / Senior Project Engineer - CCPP
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Calgary, AB
- Full-time
Support the Project Manager in planning and running technical operations on assigned projects
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Added 3 hours ago
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Air Inuit

Lead Coordinator - Fleet/Daily Ops

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

WHY JOIN AIR INUIT

Every day, something extraordinary happens in the skies above Nunavik. At Air Inuit, we’re not just flying planes, we’re connecting communities, delivering essentials, and making a meaningful impact. We’re looking for dedicated individuals ready to take their careers to new heights. If you're driven by purpose and motivated by challenge, your journey starts here.

About Us

Since 1978, Air Inuit is more than just an airline, it is a lifeline. Born from the vision and resilience of the Inuit of Nunavik, and proudly owned through the Makivvik Corporation, Air Inuit has connected communities across the vast, breathtaking expanse of Northern Quebec and beyond. Air Inuit’s aircraft have soared through some of the world’s most challenging skies, 24 hours a day, 365 days a year.

From the versatile Twin Otter to the powerful Boeing 737-800NG, a fleet of over 35 aircraft carries not just passengers and cargo, but stories, hopes, and essential services to the people of the Nunavik. Behind every flight is a team of over 1,300 dedicated professionals and each one committed to a shared mission: to operate with safety, reliability, and heart. Air Inuit is more than transportation, it’s a symbol of self-determination, a bridge between tradition and progress, and a testament to what’s possible when a community takes flight together.

Role Overview

Air Inuit is seeking an experienced and solutions-oriented operational professional to provide leadership, coordination and support to the Daily Operations Coordinator (DOC) team.

In this key operational role, you will help ensure effective team coverage, consistent operational practices and sound decision-making across daily operations. Acting as a primary point of contact for operational matters involving the DOC team, you will coordinate schedules and staffing needs, support training and onboarding, maintain operational standards and procedures, and help resolve issues before they require escalation to senior management.

You will also play an important role in continuous improvement by reviewing operational events, identifying recurring challenges and ensuring lessons learned are translated into stronger processes and more consistent practices.

THE ROLE IN DEPTH

Team coordination and scheduling

Establish and maintain DOC team coverage schedules to ensure adequate operational support.
Coordinate coverage for absences related to illness, leave, training and other staffing needs.
Anticipate potential staffing shortages and develop solutions before they affect operational coverage.
Review and approve employee timesheets in Synerion.

Operational coordination and escalation

Act as a primary point of contact for other departments regarding day-to-day operational matters involving the DOC team.
Address and help resolve interdepartmental operational issues before escalation to senior management whenever possible.
Identify significant operational risks and unresolved issues and escalate them to the appropriate level.
Maintain effective communication and coordination between the DOC team, OCC Manager and other departments.

Training and onboarding

Coordinate the onboarding and training of new DOC team members on company procedures, operational systems such as AIMS, and applicable Canadian Aviation Regulations (CARs).
Ensure new team members understand established operating procedures, escalation criteria and decision-making expectations.
Coordinate competency assessments and recommend when employees are ready to perform duties independently, in accordance with company training and approval requirements.

Standardisation and quality

Maintain and review Standard Operating Procedures (SOPs), checklists and operational decision-making frameworks.
Promote consistency in the management of recurring operational situations, including irregular operations, cargo prioritisation, crew replacement and aircraft changes.
Identify recurring errors, procedural gaps and opportunities to improve operational efficiency and regulatory compliance.
Communicate procedural updates and ensure changes are clearly understood and consistently applied across the team.

Post-event review and continuous improvement

Plan and lead debriefing sessions following significant operational disruptions to identify causes, capture lessons learned and establish corrective actions.
Communicate relevant findings and recommend procedural improvements when appropriate.
Contribute to the identification and reporting of safety concerns through the company's Safety Management System (SMS).
Follow up on agreed corrective actions to ensure they are implemented.

Operational guidance

Provide guidance and participate in operational discussions when required, including meetings that may occasionally take place outside regular shifts or rotations.

What Sets You Apart

You are a calm and confident operational professional who can see the bigger picture while remaining attentive to the details that keep a 24/7 aviation operation moving.

You Bring

Strong experience in airline operations, operational control or a comparable aviation environment.
A solid understanding of operational coordination and irregular operations.
Strong judgement and the ability to make timely decisions in a fast-paced environment.
The ability to anticipate staffing and operational challenges and develop practical solutions.
Experience coaching, training or supporting employees in operational roles.
Strong communication skills and the ability to collaborate effectively across departments.
The confidence to resolve issues independently while recognising when escalation is required.
Strong organisational skills and the ability to manage multiple operational priorities.
A thorough understanding of SOPs, operational compliance and safety-focused decision-making.
Knowledge of AIMS and the Canadian Aviation Regulations is a strong asset.
A continuous-improvement mindset and the ability to turn operational lessons into practical improvements.

Compensation

Salary and benefits are determined according to company policy.

WORKING CONDITIONS

Full-time position in a dynamic aviation operations environment.
The role requires flexibility to support operational needs and changing priorities.
Availability may occasionally be required outside the regular work schedule or rotation to provide operational guidance or participate in meetings.
The position involves close collaboration with the DOC team, OCC management and multiple operational departments.
The role requires sound judgement and the ability to remain effective during irregular operations and other time-sensitive situations.

Benefits Offered

Plan for your future with our Registered Retirement Savings Plan (RRSP).
Take care of yourself and your eligible dependents with comprehensive group insurance (life, medical and dental care, short- and long-term disability) fully paid by Air Inuit.
Enjoy 3 weeks of vacation (6%) to recharge.
Get quick, easy access to healthcare professionals through our telemedicine program (for you and your eligible dependents).
Access confidential support through our Employee and Family Assistance Program (EAP).
Enjoy worldwide flight privileges through our agreements with multiple airlines.
Plan your retirement with peace of mind through our retirement allowance program.
And even more perks: exclusive corporate discounts, profit sharing, and performance-based compensation programs.

CANDIDACY

Your next opportunity starts here: submit your application online by clicking Embark Now / Apply.

We thank all applicants for their interest in this position. We are proud of our culture, which encourages diversity, equity and inclusion. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted.

Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities. The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.

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More about this job

Responsibilities

Coordinate DOC team schedules, staffing coverage, onboarding, training, and operational communication while maintaining consistent procedures and supporting sound decisions. Review significant operational events, identify risks and recurring issues, escalate when needed, and follow through on corrective actions and process improvements.

Requirements

Requires strong experience in airline operations, operational control, or a comparable aviation environment, along with sound judgment, knowledge of operational coordination, and the ability to manage irregular operations. Candidates should have experience coaching or training operational staff, strong communication and organizational skills, and a thorough understanding of procedures, compliance, and safety-focused decision-making; AIMS and Canadian Aviation Regulations knowledge are assets.

Skills

Airline Operations
Operational Control
Team Coordination
Staff Scheduling
Operational Decision-Making
Staff Training and Onboarding
Competency Assessment
Standard Operating Procedures
Regulatory Compliance
Safety Management
Incident Debriefing
Continuous Improvement
Interdepartmental Communication
Risk Identification
AIMS

Benefits

Comprehensive Group Insurance
Life Insurance
Medical Insurance
Dental Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Three Weeks of Vacation
Telemedicine Program
Employee and Family Assistance Program
Worldwide Flight Privileges
Retirement Allowance Program
Corporate Discounts
Profit Sharing
Performance-Based Compensation

Visa sponsorship

Not detected in the job text

Keywords

Airline Operations
Operational Control
Daily Operations Coordinator
DOC
Operations Control Centre
OCC
Team Coverage
Staff Scheduling
Timesheets
Synerion
AIMS
Canadian Aviation Regulations
CARs
Standard Operating Procedures
SOPs
Checklists
Irregular Operations
Cargo Prioritisation
Crew Replacement
Aircraft Changes
Competency Assessments
Safety Management System
SMS
Operational Risk
Corrective Actions
Debriefing
Regulatory Compliance
Training and Onboarding
Continuous Improvement

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