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Added 1 day ago
Northern Station Agent
The Talent Team at Perimeter Aviation
Brochet, MB · Cross Lake 19, MB · MB · God'S River 86A, MB · Grand Rapids, MB · Island Lake, MB · Lac Brochet 197A, MB · Norway House 17, MB · Oxford House 24, MB · Shamattawa 1, MB · South Indian Lake, MB · St. Theresa Point, MB · Wasagamack, MB · Lake, ON · Sachigo Lake, ON · ON · Gods Lake Narrows, MB · Gods River, MB · Lac Brochet, MB · Little Grand Rapids, MB · North Spirit Lake, ON · Pikangikum, ON · Red Sucker Lake, MB · Saint Theresa Point, MB · Sandy Lake, ON · Tadoule Lake, MB · Weagamow Lake, ON
The Northern Stations Agent’s duties include performing tasks related to aircraft loading/unloading and ensuring that there is constant communication with Flight Crew personnel and other…
Added 2 days ago
AT
Warehouse Agent
Air Tindi Ltd.
Yellowknife, NT
- Full-time
Clearing the entrances to the cargo building doors on the street and ramp.
Added 2 days ago
AS
Regional Manger - Quebec
Airline Services International
Montreal, QC
- Full-time
Airline Services International Inc. is an established cargo General Sales and Service Agent representing international airlines in Canada. We are seeking a commercially driven Regional…
Added 2 days ago
AI
Agent Cargo Warehouse
Air Inuit
Montreal, QC
- Internship
The cargo warehouse agent prepares cargo shipments for departure on Air Inuit and Canadian North planes. He is also the one who receives the cargo packages that arrive on our planes.
Added 3 days ago
Customer Service Agent
Calm Air Human Resources
Thompson, MB
…operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of…
Added 3 days ago
Customer Service Agent
Calm Air Human Resources
Gillam, MB
…operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of…
Added 3 days ago
Call Centre Agent
The Talent Team at Perimeter Aviation
Winnipeg, MB
Reporting to the Base Manager, the Call Centre Agent is responsible for positive, friendly and prompt customer service, ensuring that all customers/passengers phoning the call centre with…
Added 4 days ago
MK
Ship agent
McLean Kennedy Inc.
Québec, QC
- From $27.47 CAD / hour
- Full-time
- Contract
- On-site
Arrange for insurance coverage for cargo or ships
Added 4 days ago
AG
Ground Ramp Lead
Alliance Ground International
Richmond, BC · YVR Airport
- Part-time
As a Ramp Agent, you will play an important role in ensuring that flights run on time by providing efficient ground support services.
Added 5 days ago
B-
Coordonateur/trice fret maritime / Ocean Freight Coordinator
BLV - Value Chain Partners
Pointe-Claire, QC
- Full-time
Monitor container cut-off dates, vessel schedules, and cargo readiness to prevent delays; proactively resolve discrepancies (e.g., weight/measurement mismatches, missing documents).
Added 5 days ago
Customer Service And Cargo Agent (Williams Lake) PTOC
Pacific Coastal Airlines
Williams Lake, BC
Pacific Coastal Airlines is looking for a Permanent Part Time On Call Customer Service and Cargo Agent based in Williams Lake. We are seeking a candidate who is looking to enjoy a…
Added 5 days ago
Customer Service And Cargo Agent (Williams Lake) PTOC
Pacific Coastal Airlines
Williams Lake, BC
Pacific Coastal Airlines is looking for a Permanent Part Time On Call Customer Service and Cargo Agent based in Williams Lake. We are seeking a candidate who is looking to enjoy a…
Added 5 days ago
Customer Service Agent (Kelowna) PT
Pacific Coastal Airlines
Kelowna, BC
Pacific Coastal Airlines is looking for a Permanent Part Time Customer Service Agent based in Kelowna. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and…
Added 5 days ago
Customer Service Agent (Kelowna) PT
Pacific Coastal Airlines
Kelowna, BC
Pacific Coastal Airlines is looking for a Permanent Part Time Customer Service Agent based in Kelowna. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and…
Added 8 days ago
CR
Global Forwarding Agent (Ocean Import)
C.H. Robinson
Montreal, QC
- Full-time
We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next Global Forwarding Agent (Ocean Import). Is that you? Are you detail-oriented,…
Added 8 days ago
Northern Station Agent
The Talent Team at Perimeter Aviation
MB · Grand Rapids, MB · Lac Brochet 197A, MB · St. Theresa Point, MB · Wasagamack, MB · God'S River 86A, MB · Shamattawa 1, MB · Norway House 17, MB · Oxford House 24, MB · Cross Lake 19, MB · Island Lake, MB · Brochet, MB · Sachigo Lake, ON · Lake, ON · South Indian Lake, MB · ON · Gods Lake Narrows, MB · Gods River, MB · Lac Brochet, MB · Little Grand Rapids, MB · North Spirit Lake, ON · Pikangikum, ON · Red Sucker Lake, MB · Saint Theresa Point, MB · Sandy Lake, ON · Tadoule Lake, MB · Weagamow Lake, ON
The Northern Stations Agent’s duties include performing tasks related to aircraft loading/unloading and ensuring that there is constant communication with Flight Crew personnel and other…
Added 8 days ago
Customer Service Agent - YSB
The Talent Team at Perimeter Aviation
Sudbury, ON · Greater Sudbury, ON
Act as a cargo acceptance agent in bases where none are present.
Added 8 days ago
Northern Station Agent
The Talent Team at Perimeter Aviation
MB · Grand Rapids, MB · Lac Brochet 197A, MB · St. Theresa Point, MB · Wasagamack, MB · God'S River 86A, MB · Shamattawa 1, MB · Norway House 17, MB · Oxford House 24, MB · Cross Lake 19, MB · Island Lake, MB · Brochet, MB · Sachigo Lake, ON · Lake, ON · South Indian Lake, MB · ON · Gods Lake Narrows, MB · Gods River, MB · Lac Brochet, MB · Little Grand Rapids, MB · North Spirit Lake, ON · Pikangikum, ON · Red Sucker Lake, MB · Saint Theresa Point, MB · Sandy Lake, ON · Tadoule Lake, MB · Weagamow Lake, ON
The Northern Stations Agent’s duties include performing tasks related to aircraft loading/unloading and ensuring that there is constant communication with Flight Crew personnel and other…
Added 8 days ago
Northern Station Agent
The Talent Team at Perimeter Aviation
MB · Grand Rapids, MB · Lac Brochet 197A, MB · St. Theresa Point, MB · Wasagamack, MB · God'S River 86A, MB · Shamattawa 1, MB · Norway House 17, MB · Oxford House 24, MB · Cross Lake 19, MB · Island Lake, MB · Brochet, MB · Sachigo Lake, ON · Lake, ON · South Indian Lake, MB · ON · Gods Lake Narrows, MB · Gods River, MB · Lac Brochet, MB · Little Grand Rapids, MB · North Spirit Lake, ON · Pikangikum, ON · Red Sucker Lake, MB · Saint Theresa Point, MB · Sandy Lake, ON · Tadoule Lake, MB · Weagamow Lake, ON
The Northern Stations Agent’s duties include performing tasks related to aircraft loading/unloading and ensuring that there is constant communication with Flight Crew personnel and other…
Added 9 days ago
CN
Agent, Customer Service
Canadian North
Iqaluit, NU
- Full-time
Free or discounted cargo shipping through our Cargo Privileges Program
Added 9 days ago
CN
Coordinator, Customer Service
Canadian North
Yellowknife, NT
- Part-time
Cargo shipping privileges (per company policy)
Added 9 days ago
JA
Customer Service Agent (PT)
Jazz Aviation LP
Yellowknife, NT
- Part-time
Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work
Added 9 days ago
SL
Air & Ocean Freight Coordinator
Setara Logistics
Canada
- Contract
Monitor cutoffs, departure and arrival milestones, cargo availability, free time and delivery appointments.
Added 10 days ago
AI
STATION AGENT Level 3 YGW
Air Inuit
QC
- Full-time
As a Station Agent Level 3, you help ensure safe, reliable, and efficient station operations across passenger service, cargo, counter, and ramp activities. You provide professional customer…
Added 10 days ago
AG
Ground Ramp Agent
Alliance Ground International
Regina, SK · YQR Airport
- Part-time
As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services.

Air Inuit

Lead Crew Planning Agent

Montreal, QC, Canada

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Job details

Experience: Minimum 3-5 years of experience in Crew Planning, Crew Scheduling, Flight Operations, or a related aviation environment.
Posting language: English
Posted: Oct 20, 2026

Original job description

WHY JOIN AIR INUIT

Every day, something extraordinary happens in the skies above Nunavik. At Air Inuit, we’re not just flying planes, we’re connecting communities, delivering essentials, and making a meaningful impact. We’re looking for dedicated individuals ready to take their careers to new heights. If you're driven by purpose and motivated by challenge, your journey starts here.

ABOUT US

Since 1978, Air Inuit is more than just an airline, it is a lifeline. Born from the vision and resilience of the Inuit of Nunavik, and proudly owned through the Makivvik Corporation, Air Inuit has connected communities across the vast, breathtaking expanse of Northern Quebec and beyond. Air Inuit’s aircraft have soared through some of the world’s most challenging skies, 24 hours a day, 365 days a year.

From the versatile Twin Otter to the powerful Boeing 737-800NG, a fleet of over 35 aircraft carries not just passengers and cargo, but stories, hopes, and essential services to the people of the Nunavik. Behind every flight is a team of over 1,300 dedicated professionals and each one committed to a shared mission: to operate with safety, reliability, and heart. Air Inuit is more than transportation, it’s a symbol of self-determination, a bridge between tradition and progress, and a testament to what’s possible when a community takes flight together.

ROLE OVERVIEW

The Lead Crew Planning Specialist provides leadership, guidance, and technical expertise to the Crew Planning team while ensuring compliance with operational requirements, Collective Agreements, and Canadian Aviation Regulations (CARs). This role is responsible for coordinating crew planning activities, overseeing schedule development and publication, supporting system administration, and serving as a key resource for training, coaching, and continuous improvement initiatives.

THE ROLE IN DEPTH

Provide training, coaching, mentoring, and ongoing support to Crew Planning Agents, including onboarding and development of new team members.
Deliver training and support on AIMS, Nomadis, Flight and Duty Time regulations, crew planning procedures, and associated operational processes.
Act as a subject matter expert and primary point of contact for Crew Planning-related system issues, coordinating with internal stakeholders and system providers regarding AIMS, Hitit, and Nomadis.
Coordinate the planning of charter, rotational, and simulator (SIM) travel arrangements and accommodations to support operational requirements.
Coordinate and administer the bi-annual Vacation and Statutory Holiday bidding processes.
Collaborate with operational leadership to identify staffing requirements, scheduling parameters, and operational considerations for upcoming crew schedules.
Review and validate crew schedules prior to publication, including completion of schedule legality checks in accordance with established procedures.
Ensure crew schedules are published accurately and within the timelines specified in the applicable Collective Agreements.
Publish crew schedules and related staff house accommodation information through designated communication platforms.
Perform end-of-block quality assurance reviews to ensure schedule accuracy and compliance.
Review, investigate, and resolve scheduling discrepancies and errors reported by crew members.
Coordinate the timely submission of payroll-related scheduling data to the Payroll Department.
Maintain Crew Scheduling Agent work schedules and administer the Synerion workforce management system.
Support continuous improvement initiatives, operational projects, and departmental objectives while promoting consistency, efficiency, and regulatory compliance across all crew planning activities.

WHAT SETS YOU APART

Minimum 3-5 years of experience in Crew Planning, Crew Scheduling, Flight Operations, or a related aviation environment.
Strong knowledge of Canadian Aviation Regulations (CARs), Flight and Duty Time requirements, and applicable Collective Agreements.
Advanced proficiency with crew planning and scheduling systems, including AIMS, Nomadis, Hitit, PBS, and Synerion.
Experience developing, validating, and publishing crew schedules in a unionized environment.
Proven ability to train, coach, and mentor employees while providing operational support and guidance.
Strong analytical and problem-solving skills, with the ability to investigate and resolve scheduling discrepancies.
Excellent organizational skills and the ability to manage multiple priorities while meeting critical deadlines.
Strong communication and interpersonal skills, with the ability to collaborate effectively with operational stakeholders.
Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and Teams.
Bilingualism (English and French) is required.
Previous lead or senior-level experience within Crew Planning, Crew Scheduling, or Flight Operations are considered assets.

COMPENSATION

Salary and benefits are determined according to company policy.

BENEFITS OFFERED

Plan for your future with our Registered Retirement Savings Plan (RRSP).
Take care of yourself and your eligible dependents with comprehensive group insurance (life, medical and dental care, short- and long-term disability) fully paid by Air Inuit.
Enjoy 3 weeks of vacation (6%) to recharge.
Get quick, easy access to healthcare professionals through our telemedicine program (for you and your eligible dependents).
Access confidential support through our Employee and Family Assistance Program (EAP).
Enjoy worldwide flight privileges through our agreements with multiple airlines.
Plan your retirement with peace of mind through our retirement allowance program.
And even more perks: exclusive corporate discounts, profit sharing, and performance-based compensation programs.

CANDIDACY

Your next opportunity starts here: submit your application online by clicking Embark Now / Apply.

We thank all applicants for their interest in this position. We are proud of our culture, which encourages diversity, equity and inclusion. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted.

Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities. The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.

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More about this job

Responsibilities

The Lead Crew Planning Specialist provides leadership and technical expertise to the crew planning team while ensuring compliance with aviation regulations and collective agreements. This role oversees schedule development, system administration, and provides training and coaching to team members.

Requirements

Candidates must have 3-5 years of experience in crew planning or flight operations and strong knowledge of Canadian Aviation Regulations. Proficiency in scheduling systems like AIMS, Nomadis, and Synerion, along with bilingualism in English and French, is required.

Skills

Crew planning
Crew scheduling
AIMS
Nomadis
Hitit
Synerion
Canadian Aviation Regulations
Flight and duty time regulations
Leadership
Coaching
Mentoring
Analytical skills
Problem-solving
Communication
Microsoft Office
Bilingualism

Benefits

Comprehensive group insurance
Life insurance
Medical care
Dental care
Short-term disability
Long-term disability
Vacation
Telemedicine program
Employee and Family Assistance Program
Worldwide flight privileges
Retirement allowance program
Corporate discounts
Profit sharing
Performance-based compensation

Visa sponsorship

Not detected in the job text

Keywords

Crew Planning
Crew Scheduling
Aviation
AIMS
Nomadis
Hitit
Synerion
CARs
Flight Operations
Collective Agreements
Payroll
Workforce Management
Quality Assurance
Scheduling
Mentoring
Training
Compliance
Logistics
Transportation
Nunavik
Air Inuit
Boeing 737-800NG
Twin Otter
Microsoft Excel
Microsoft Teams

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