At a glance
Automatically prepared from the listing. Check the original description for the full requirements.
Jump to the original descriptionResponsibilities
Provide administrative and operational support for respiratory services, including managing patient files and scheduling appointments. Assist customers with product information, funding programs, and the maintenance of medical equipment.
Requirements
Requires a college certificate or diploma and 1-2 years of experience in office administration or a call center. Proficiency in Microsoft Office and Google tools is essential, along with the ability to work flexible hours.
Education
- associate degree
- professional certificate
Working hours
40 hours per week
Skills
- Office Administration
- Customer Service
- Data Entry
- Microsoft Office
- Google Workspace
- Scheduling
- Inventory Management
- Patient Coordination
- Medical Documentation
- Infection Control
- Quality Control
- Bilingualism
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Sleep Apnea
- Respiratory Therapy
- Home Oxygen Services
- Patient-Centered Care
- Electronic Patient File
- GMP
- Medical Gases
- Healthcare Administration
- Quality Improvement
- Infection Control
- Patient Experience
- Medical Devices
Original job description
Archived listing. The details below describe a past opening.
R10100717 Branch Care Coordinator (Open) Location:
Saskatoon, SK - Prairie Oxygen - Respiratory therapy At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients.
Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.
Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?
How will you CONTRIBUTE and GROW?
To provide support in the branch as it pertains to Sleep Apnea treatments, Oxygen and other respiratory services. As necessary, contacting referral sources and customers to obtain further information to update and complete the electronic patient file. Facilitate the administrative aspects of branch operations while ensuring that they meet the needs of internal and external clients through a commitment to customer service excellence. The incumbent will carry out all responsibilities while promoting Air Liquide Healthcare’s safety and quality practices.Provides friendly and helpful support to customers by providing general information, and directing telephone and walk-in inquiries to appropriate staff members.
Provides information and educational material to prospective clients.
Assist with sales and maintenance of respiratory products, services, and inventory for the branch.
Creates walk-in appointments for therapeutics and diagnostic and adds them to the electronic scheduling system including follow-up appointments for the branch.
Provides assistance and answers questions for clients regarding funding programs and insurance requirements.
Maintains client confidence, privacy and protects company operations by keeping information confidential.
Works within a team to achieve optimal customer support. Assists healthcare professionals with the completion of necessary administrative functions and documentations.
Supports co-workers and the work of other departments by adhering to all financial operations processes.
Protects clients and employees by adhering to infection control policies, protocols including cleaning and disinfecting equipment
Contributes to a safe work environment by adherence to safety rules while working and encouraging others to perform in a safe manner. Report unsafe occurrences and/or practices.
Seeks to continuously improve the operation of the branch by understanding processes and workflow and participating in quality improvement activities.
Assists in the management of equipment including warranty, maintenance and repair for internal assets as well as customer owned medical devices and other products.
You may be required to perform the role of quality control designate or alternate and complete tasks related to Good Manufacturing Practices (GMP) for the handling of medical gases, such as the review and sign off of quality records. All necessary training for this role is referenced in Quality Designate Training Matrix, HRM-0003, and must be completed prior to performing the activities.
Other Duties As Required.
__________________Are you a MATCH? College Certificate or Diploma or Equivalent
Computer literate in Microsoft Office, Google, with strong data entry skills.
Able to work flexible hours and provide service to our customers for extended hours.
1-2 years of experience in Office Administration or Call Center
Bilingualism is an asset, but not required
Additional Information
Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.
Disclaimer: Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles. While the titles may vary, the roles and responsibilities remain consistent.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
