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Added 9 mins ago
F
Chief Revenue Officer (CRO) & Co-founder - AI for Small Law Firms
FutureSight
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- Full-time
Claire - AI Marketing Assistant. Claire helps firms generate and nurture demand through content, digital marketing, campaign management and optimization, lead nurturing, and ongoing…
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- Full-time
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Air Liquide

Branch Care Coordinator

Edmonton, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-3 years’ experience in Office Administration or a Call Center
Posting language: English
Posted: Oct 30, 2026

Original job description

R10103693 Branch Care Coordinator (Open)



Location:

Edmonton, AB - Kingsway NW (RHS) - Respiratory therapy



At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients.

Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.

Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

How will you CONTRIBUTE and GROW?

RHS Canada is currently recruiting a highly energetic and motivated Branch Care Coordinator in Edmonton, AB. The Branch Care Coordinator provides front facing customer support in the branch as it pertains to oxygen, PAP, and related therapeutics and diagnostics.

Provides friendly and helpful support to customers by providing general information and directing telephone and walk-in inquiries to appropriate staff members.
Provides information and educational material to prospective clients.
Assist with sales and maintenance of respiratory products, services, and inventory for the branch.
Creates walk-in appointments for therapeutics and diagnostics and adds them to the electronic scheduling system including follow-up appointments for the branch.
Provides assistance and answers questions for clients regarding funding programs and insurance requirements, potentially submitting insurance documentation for the patient.
Maintains client confidence, privacy and protects company operations by keeping information confidential.
Works both within a team and independently to achieve optimal customer support. Assists healthcare professionals with the completion of necessary administrative functions and documentations.
Supports co-workers and the work of other departments by adhering to all financial operations processes.
Protects clients and employees by adhering to infection control policies, protocols including cleaning and disinfecting equipment
Contributes to a safe work environment by adherence to safety rules while working and encouraging others to perform in a safe manner. Report unsafe occurrences and/or practices.
Seeks to continuously improve the operation of the branch by understanding processes and workflow and participating in quality improvement activities.
Assists in the management of equipment including warranty, maintenance and repair for internal assets as well as customer owned medical devices and other products.

__________________

Are you a MATCH?

1-3 years’ experience in Office Administration or a Call Center
Remain calm and professional under stressful situations
Superior organizational & customer service skills
Experience with insurance providers considered an asset
Proficient in Microsoft Office and Google Suite applications
Completion of High School
Completion of Post-Secondary Education in Administration, Medical Office Assistant program or related discipline is highly desirable

Additional Information

Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Disclaimer: Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles. While the titles may vary, the roles and responsibilities remain consistent

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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More about this job

Responsibilities

The Branch Care Coordinator provides front-facing customer support for respiratory therapeutics and diagnostics while managing branch inventory and scheduling. They also assist clients with insurance documentation and ensure adherence to safety and infection control protocols.

Requirements

Candidates must have 1-3 years of experience in office administration or a call center and possess superior organizational and customer service skills. Proficiency in Microsoft Office and Google Suite is required, along with a high school diploma and ideally a post-secondary education in administration or a medical office program.

Skills

Customer Service
Office Administration
Call Center Operations
Data Entry
Scheduling
Insurance Documentation
Respiratory Equipment Maintenance
Infection Control
Microsoft Office
Google Suite
Patient Support
Inventory Management
Communication
Organizational Skills
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Branch Care Coordinator
Respiratory Therapy
Sleep Apnea
Oxygen Services
Patient-Centered Care
Customer Support
Administrative Functions
Insurance Requirements
Electronic Scheduling
Infection Control
Equipment Maintenance
Quality Improvement
Medical Devices
Documentation
Therapeutics
Diagnostics
Healthcare
Office Administration
Call Center
Microsoft Office
Google Suite

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