Find work in Canada.

608,533 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
S
Recruiting Coordinator (Contract)
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
In the Recruiting Coordinator role you will successfully partner with both our Talent Delivery and Hiring teams in order to provide best in class candidate experience. You will be a subject…
Added 6 mins ago
R
Director, Corporate Client Group Finance
RBC
Calgary, AB · AB
- Full-time
…Corporate Client Group (CCG) objectives through the structuring, delivery and management of the bank debt of a targeted customer base. We target loan origination in the Canadian mid-market,…
Added 6 mins ago
PV
Keyholder
Pet Valu
Canada
- Part-time
Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs.)
Added 6 mins ago
Industrial Mechanical Estimator
Pomerleau
Montreal, QC
…clients to ensure the accuracy of estimates and the successful delivery of…
Added 6 mins ago
OH
Senior Advisor, Clinical Cardiac
Ontario Health
Toronto, ON
- Full-time
Drawing on advanced knowledge of the cardiac system, the delivery of cardiac care, current best practices, and evidence-based standards in cardiac care, the Senior Advisor develops and…
Added 6 mins ago
T
Senior Manager, Operational Resilience Scenario Testing
TD
Toronto, ON
- Full-time
· Partner with business, technology, cybersecurity, third-party risk, facilities, crisis management, business continuity, data and control functions to develop credible, cross-functional…
Added 6 mins ago
ES
Data Architect - 12 month contract
Euna Solutions
ON · Oakville, Ontario
- Contract
Drop into delivery and build data products yourself when the team needs the extra hands
Added 6 mins ago
M
Manager, Operations
Medavie
Campbellton, NB · NB ANB Campbellton
- Full-time
…Medavie Health Services responsible for the optimal operation and management of EM/ANB, an integrated organization specializing in the delivery of primary health care services with the goal…
Added 6 mins ago
BP
Cleaner - Rockyview Place
Broadstreet Properties LTD
Cranbrook, BC
- Full-time
Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are…
Added 6 mins ago
LC
Warehouse Worker
LKQ Corporation
Brampton, ON
- Full-time
Pick/pull correct product from the appropriate locations and delivering to staging area/delivery truck.
Added 6 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Quebec, QC · Caisse Desjardins du Plateau Montcalm
- Full-time
Contribute to business development and maintain business relationships through service delivery and activities.
Added 6 mins ago
D
Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
…positioning. You will make recommendations on the development and delivery of files and projects involving a very high degree of operational and conceptual complexity that have a major…
Added 6 mins ago
D
Project control officer, Project management
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…performance objectives. You are the resource person for project management tools, planning and performance monitoring. You help the project/agile leader and their team monitor projects,…
Added 6 mins ago
BG
Operations Support Specialist (Canada East)
Boyd Group Services
Brampton, ON · Mississauga, ON · Oakville, ON · Ottawa, ON · Toronto, ON · ON
- Full-time
Added 6 mins ago
A(
Account Manager
AXIS (AXIS Capital)
Toronto, ON
- Full-time
Identify opportunities for process improvement and efficiency enhancement within service delivery and underwriting operations.
Added 6 mins ago
PA
Parts Receiver (Parts Wholesale GTA)
Performance Auto Group
Brampton, ON
- Full-time
Assist with delivery as required by management or senior personnel.
Added 6 mins ago
SA
Senior/Staff Application Support Specialist (Trading & Market Data) - Toronto
Solactive AG
Toronto, ON
- Full-time
…technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all…
Added 6 mins ago
HP
381-26 Manager, Patient Care, Surgical Services, Full-Time, Alliance Wide
Huron Perth Healthcare Alliance
Clinton, ON · Seaforth, ON · St. Marys, ON · Stratford, ON
- Full-time
Reporting to the Director, Patient Care, the manager is responsible for the management of their respective departments, ensuring quality patient care and competent safe practice. The…
Added 20 mins ago
C
Transmission Lines Engineer
CIMA+
Regina, SK
- $106,720 to $146,740 CAD / year
- Full-time
…force of a successful energy transition. Regardless of the delivery mode our clients choose, we have the skills and experience required to deliver innovative solutions adapted to their…
Added 20 mins ago
PL
Associate Lawyer (Generalist) with 5-8+ years PQE
Procido LLP
Saskatoon, SK
- Full-time
A practical, client-focused culture that values responsiveness, sound judgment, teamwork, and efficient delivery;
Added 20 mins ago
TI
Senior System Analyst
Teckhorizon Inc
Toronto, ON
- Contract
…Microsoft Dynamics 365 Finance & Operations (F&O) and Supply Chain Management (SCM) experience, with a focus on systems analysis, configuration, integrations, and production…
Added 20 mins ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Significant experience in product management, product ownership, digital transformation, data/analytics, AI, or technology delivery.
Added 20 mins ago
SM
RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…opportunities, develop recommendations, and ensure the successful delivery of business analysis services in alignment with Ontario Public Service (OPS) methodologies, standards, and…
Added 20 mins ago
KG
French QA Automation Tester (Bilingual)
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
Test Lifecycle Management: Lead test planning, precise test data preparation, and build comprehensive regression suites for high-stakes production validation.
Added 20 mins ago
C
Transmission Lines Engineer
CIMA+
Vancouver, BC
- $106,720 to $146,740 CAD / year
- Full-time
…force of a successful energy transition. Regardless of the delivery mode our clients choose, we have the skills and experience required to deliver innovative solutions adapted to their…

Air Liquide

Customer Experience Representative

Burlington, ON, Canada

Competitive compensation ($55,000 – $60,000) · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive compensation ($55,000 – $60,000)
Job type: Full-time
Experience: Experience: 2 to 5 years of experience in a similar position.
Posting language: English
Posted: Nov 6, 2026

Original job description

How will you CONTRIBUTE and GROW?

At Air Liquide Canada, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Air Liquide is Hiring for a Customer Experience Representative

Competitive compensation ($55,000 – $60,000)
Location: Burlington, ON
Collaborative work team
Day shift (8:00 a.m. to 5:00 p.m.) and no weekends!

Job Summary

The Customer Experience Center Representative serves as the primary point of contact for industrial gas customers, supporting seamless order fulfillment and service reliability. This role focuses on navigating complex ERP systems to process orders, coordinate with local operations, and address and support immediate service needs. The goal is to provide a high-quality, safety-conscious customer experience while upholding strong organizational standards.

Key Responsibilities

Order Management

Create and Manage Gas & Hardgoods Orders: Process diverse order types including cylinder gases, liquids, and hardgoods. Manage the full order lifecycle: copying previous orders, splitting lines, applying rush fees, and canceling orders or order lines as needed. Navigate various external portals to retrieve orders and interact with customers.
Quote Conversion: Utilize the CPQ (Configure, Price, Quote) tool to generate accurate quotes and Item Creation Requests (ICR); obtain third-party supplier pricing and convert finalized quotes into active sales orders.
Specialized Process Handling: Execute complex regional workflows such as Customer Owned Product (COP) and exchange cylinder orders with meticulous attention to detail.
Returns & Claims Management: Create return orders and maintain the RMA (Return Merchandise Authorization) tracking sheet. Initiate the Delegation of Authority (DOA) process to facilitate billing adjustments.
Payment & Invoicing: Identify order holds, apply credit card payments, and provide copies of invoices. Direct invoice inquiries to the appropriate department based on account size (Small, Medium, or Large).

Technical System Mastery

Oracle ERP Navigation: Demonstrate system mastery, navigating through cylinder balances, inventory availability, and customer account overviews. This necessitates a comprehensive command of the order entry module, ensuring the accurate utilization of all dynamic configuration options.
Salesforce & CRM Excellence: Manage the case lifecycle by self-assigning, updating site contact information, and closing cases. Log all communications accurately to maintain a 360-degree customer view.
Digital Tool Utilization: Use Servitrax to verify delivery completion, print delivery slips, look up barcodes, and leverage the BeConnected website to source Certificates of Conformance (CoC) or Safety Data Sheets (SDS) for customers.

Communication & Quality Assurance

Inbound Connectivity: Maintain "Ready" status in RingCentral, achieving a minimum Service Level Agreement (SLA) score and execute well for call review evaluations through professional inquiry handling and active listening.
Escalation & Problem Solving: Act as the first point of contact for emerging problems; resolve conflicts while building external trust with customers and internal trust with operational groups through open communication.
Continuous Improvement: Participate in monthly call reviews, shadowing sessions, and feedback loops to refine industrial gas product knowledge and administrative efficiency.
Information Resourcefulness: Maintain expert knowledge of internal "cheat sheets" such as transportation schedules and warehouse contacts.

___________________

Are you a MATCH?

Required Qualifications

Education: Post-secondary diploma (College or University) in Marketing, Sales, or a related field (or equivalent experience).
Specialized Knowledge: Experience with ERP and CRM systems (e.g., Oracle, Salesforce), RingCentral, and Google Suites.
Skills/Language: Excellent written and oral communication skills in English are required.
Experience: 2 to 5 years of experience in a similar position.
Competencies: Strong time management, team collaboration, excellent communication, and interpersonal skills.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Apply About employer

More about this job

Responsibilities

The Customer Experience Representative acts as the primary point of contact for industrial gas customers, managing the full order lifecycle and service inquiries. They are responsible for navigating ERP and CRM systems to process orders, handle returns, and ensure high-quality service reliability.

Requirements

Candidates must possess a post-secondary diploma in Marketing, Sales, or a related field along with 2 to 5 years of relevant experience. Proficiency in ERP and CRM systems like Oracle and Salesforce, as well as strong communication skills, is required.

Skills

Order Management
ERP Systems
CRM
Oracle
Salesforce
Customer Service
Communication
Time Management
Problem Solving
Data Entry
Invoicing
Returns Management
Active Listening
Technical Support
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Order Fulfillment
ERP
CRM
Oracle
Salesforce
Industrial Gas
CPQ
RMA
Invoicing
RingCentral
Google Suites
Servitrax
Safety Data Sheets
Certificates of Conformance
Order Lifecycle
Quote Conversion
Administrative Efficiency
Logistics
Retail

Report this job