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Added 8 mins ago
C
Associate Graduate Leadership Development Program - Summer 2027
CIBC
Toronto, ON
- Full-time
Your summer internship will be spent in one of our many lines of business at the bank. This includes teams within: Personal and Business Banking, People, Culture and Brand, Enterprise…
Added 8 mins ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Victoria, BC
- $50,000 to $130,000 CAD / year
- Full-time
Reporting to the Branch Manager, you will be responsible for promoting and providing funeral and cemetery pre-planning by contacting and meeting clients to pre-arrange their funerals and…
Added 8 mins ago
C
Associate Technology Leadership Advancement Program - Summer 2027
CIBC
Toronto, ON
- Full-time
You will also have access to your Internship Manager, Program Manager and Peer Mentor to advance your professional development by receiving tailored career guidance. You will be part of a…
Added 8 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
…support of the Contract Management Team and the DND Project…
Added 8 mins ago
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Manager, Secure Digital Builders, Cyber
Deloitte
Moncton, NB
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
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Manager, Secure Digital Builders, Cyber
Deloitte
Halifax, NS
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
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Manager, Secure Digital Builders, Cyber
Deloitte
Fredericton, NB
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
D
Manager, Secure Digital Builders, Cyber
Deloitte
Saint John, NB
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
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Manager, Secure Digital Builders, Cyber
Deloitte
Victoria, BC
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
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Manager, Secure Digital Builders, Cyber
Deloitte
Burlington, ON
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
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Manager, Secure Digital Builders, Cyber
Deloitte
Kitchener, ON
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
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Manager, Secure Digital Builders, Cyber
Deloitte
Ottawa, ON
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
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Manager, Secure Digital Builders, Cyber
Deloitte
Regina, SK
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
D
Manager, Secure Digital Builders, Cyber
Deloitte
Vancouver, BC
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
D
Manager, Secure Digital Builders, Cyber
Deloitte
Toronto, ON
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
D
Manager, Secure Digital Builders, Cyber
Deloitte
Winnipeg, MB
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
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Manager, Secure Digital Builders, Cyber
Deloitte
Saskatoon, SK
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
D
Manager, Secure Digital Builders, Cyber
Deloitte
AB · Edmonton, AB
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
D
Manager, Secure Digital Builders, Cyber
Deloitte
Calgary, AB
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 8 mins ago
D
Manager, Secure Digital Builders, Cyber
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
As a Manager, you will lead engagements that address new technology trends and the business challenges our clients face. You set direction, own delivery and grow the team. You drive…
Added 9 mins ago
MN
Construction Technology Product Manager - Procore
Modern Niagara
Vaughan, ON · Toronto, ON
- Full-time
The Construction Technology Product Manager - Procore is the hands-on owner of day-to-day platform operations within an assigned Procore product pillar / domain. This role configures,…
Added 9 mins ago
MC
Member Services Representative - Part Time (Ridley)
Meridian Credit Union
St. Catharines, ON
- $45,000 to $49,000 CAD / year
- Part-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 9 mins ago
GT
Analyst, Terminal Services and Standards (Term Opportunity - One Year)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel…
Added 9 mins ago
C
Senior Advisor, Operations & Planning (Office of the VP) (People & Culture)
CBC/Radio-Canada
Ottawa, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 9 mins ago
A
Electrical Engineering Manager
AECOM
Calgary, AB
- $120,000 to $170,000 CAD / year
- Full-time
AECOM is seeking a highly motivated Electrical Engineering Manager/Team Lead to join our Buildings + Places team in a new position in Calgary, AB.

Air North

Call Centre Agent

Whitehorse, YT, Canada

Wage: $21.00 Hours of Work: Full-Time (35-40 hours per week)

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Job details

Pay: Wage: $21.00 Hours of Work: Full-Time (35-40 hours per week)
Experience: Minimum 2 years' customer service experience
Working hours: 35-40 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Wage: $21.00
Hours of Work: Full-Time (35-40 hours per week)

At Air North we believe that connecting people is more than just a business - it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

Phenomenal local and international flight benefits for you and your family!
Extra travel benefits such as hotels and cruises
Employer paid health & dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

The Call Centre Agent plays a crucial role in generating company revenue through outstanding customer service and sales expertise. This position involves efficiently handling incoming phone calls and email inquiries, promoting products with a courteous and professional demeanor to drive sales.

Key Duties and Responsibilities:

Answer incoming phone calls and emails directed to personal or shared customer contact channels, ensuring prompt and courteous responses
Deliver exceptional customer service by proactively identifying and meeting customer needs with empathy and professionalism.
Meet or exceed call volume and revenue targets set by the company, utilizing effective sales techniques and customer service strategies to drive performance and achieve sales goals
Provide customers with comprehensive flight and airport information, assisting with itinerary changes and updates
Maintain up-to-date knowledge of all Air North products and services to provide accurate information to customers

Must haves:

Minimum 2 years' customer service experience
A passion for providing superior customer service
A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
Must be a legally entitled to work in Canada

Nice to haves:

Ability to speak French or other languages
Previous Call Centre experience

Ready to join us?

Submit your resume and cover letter explaining why you are an ideal fit for the role
If selected, we'll reach out within 12 days for a brief introductory call
Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
We aim to make final decisions within 14 days of the initial call

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!

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More about this job

Responsibilities

The Call Centre Agent is responsible for managing incoming customer inquiries via phone and email while promoting company products to meet sales targets. They must provide accurate flight information and deliver exceptional service to ensure a positive customer experience.

Requirements

Candidates must have a minimum of 2 years of customer service experience and be legally entitled to work in Canada. Strong communication skills, accountability, and a passion for customer service are essential for this role.

Skills

Customer service
Sales
Communication
Problem solving
Empathy
Professionalism
Itinerary management
Accountability
Data entry

Benefits

Flight benefits
Hotel travel benefits
Cruise travel benefits
Health benefits
Dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle fuel discounts
Home heating fuel discounts

Visa sponsorship

Not detected in the job text

Keywords

Call Centre
Customer Service
Sales
Airline
Travel
Hospitality
Revenue Generation
Itinerary Management
Communication
Accountability
Professionalism
Whitehorse
Yukon
Air North

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