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Added 9 mins ago
CL
Intervention Supervisor
Cold Lake First Nations
Cold Lake, AB
- Full-time
Work closely with DFNA, provincial child intervention services and community partners.
Added 9 mins ago
LC
Life Enrichment Worker_FT-Perm
LOFT Community Services
Toronto, ON
- $52,022 to $61,821 CAD / year
- Full-time
…PIne Villa, provides client centered and goal-oriented support services that enable clients to continue their recovery in the community as they wait for permanent housing. When you move to…
Added 9 mins ago
Manager, Business Enablement
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Manager, Business Enablement. In this position, you will Lead Trans…
Added 9 mins ago
Call Centre Agent
Air North
Whitehorse, YT
…a difference and eager to be part of an airline that values community and…
Added 24 mins ago
MD
Grants Specialist - Grants Specialist 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…with granting agencies. It also assists the Administrative Services Section Manager with special projects as…
Added 25 mins ago
MI
Registered Massage Therapist - PT
Marriott International
Vancouver, BC
- Part-time
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about…
Added 25 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Grow Your Career at Brant Community Healthcare System (BCHS)
Added 25 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Grow Your Career at Brant Community Healthcare System (BCHS)
Added 25 mins ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Grow Your Career at Brant Community Healthcare System (BCHS)
Added 25 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Grow Your Career at Brant Community Healthcare System (BCHS)
Added 25 mins ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 25 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Grow Your Career at Brant Community Healthcare System (BCHS)
Added 25 mins ago
MV
Resident and Family Services Coordinator (Social Worker or Social Services Worker)
Maple Villa Long Term Care Centre
Burlington, ON
- Full-time
…difference, to provide Person and Family-centered care and provide services where safety is a…
Added 25 mins ago
MI
Spa Registered Massage Therapist
Marriott International
AB · Edmonton, AB
- Part-time
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about…
Added 25 mins ago
Business Developer Manager
Siemens
Montreal, QC
Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
Added 25 mins ago
S
Music Therapist
St.Amant
Winnipeg, MB
- Full-time
…and talented workforce which is paramount to supporting the community we serve. Reporting to the Senior Manager, Clinical Services and consistent with the Mission, Values and policies of…
Added 25 mins ago
VC
Case Coordinator, Family Supports - Full-time
VON Canada (Ontario)
London, ON
- $27.68 to $29.41 CAD / hour
- Full-time
…of residential support from the Family Home Program. These services are funded by the Ministry of Children, Community and Social Services. The Coordinator reviews and assesses the needs of…
Added 25 mins ago
Graphic Designer, VPI (Value Partners Investments)
The Canada Life Assurance Company
Winnipeg, MB
Value Partners Investments (VPI) is looking for a creative and talented Graphic Designer. Reporting to the Marketing Manager, the successful candidate will be responsible for designing…
Added 25 mins ago
Physiotherapist - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Dartmouth, NS
The physiotherapist works under the supervision of a CZ Manager and is a member of the interdisciplinary Seniors Care Team responsible for providing service to seniors >65 years of age in…
Added 25 mins ago
Rehabilitation Assistant - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Dartmouth, NS
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 25 mins ago
Journeyperson Heavy Duty Mechanic
Sanjel Energy Services Inc
AB · Acheson, Alberta
At Sanjel Energy Services, Safety is our priority and is prioritized in every action and decision, from the boardroom to the wellsite. Every team member is empowered to be a steward for…
Added 25 mins ago
RM
Assistant Technical Audit Team
Regional Municipality of Peel
Brampton, ON
- Other
Effective October 1, 2027, Peel Region’s Waste Collection Services will transfer to Brampton, Caledon, and Mississauga. Each municipality will take over service delivery on that date, with…
Added 40 mins ago
HP
Building Manager
Hazelview Properties
Regina, SK
- Full-time
…management, we deliver an experience rooted in care, quality, and…
Added 40 mins ago
MC
Member Services Representative - Part Time (Pendale)
Meridian Credit Union
St. Catharines, ON
- $45,000 to $49,000 CAD / year
- Part-time
…patience and empathy. While positioning Meridian’s products and services to add value to our Members financial…
Added 40 mins ago
AP
Senior Manufacturing Systems Engineer
Atlantic Packaging Products Ltd.
Toronto, ON · Scarborough, ON
- Full-time
…facilities. Reporting to the Senior Technical Strategies & Solutions Manager, the role strengthens the Technical Services Group's ability to execute more projects, solve complex operating…

Air North

Call Centre Agent

Whitehorse, YT, Canada

Wage: $21.00 Hours of Work: Full-Time (35-40 hours per week)

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Job details

Pay: Wage: $21.00 Hours of Work: Full-Time (35-40 hours per week)
Experience: Minimum 2 years' customer service experience
Working hours: 35-40 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Wage: $21.00
Hours of Work: Full-Time (35-40 hours per week)

At Air North we believe that connecting people is more than just a business - it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

Phenomenal local and international flight benefits for you and your family!
Extra travel benefits such as hotels and cruises
Employer paid health & dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

The Call Centre Agent plays a crucial role in generating company revenue through outstanding customer service and sales expertise. This position involves efficiently handling incoming phone calls and email inquiries, promoting products with a courteous and professional demeanor to drive sales.

Key Duties and Responsibilities:

Answer incoming phone calls and emails directed to personal or shared customer contact channels, ensuring prompt and courteous responses
Deliver exceptional customer service by proactively identifying and meeting customer needs with empathy and professionalism.
Meet or exceed call volume and revenue targets set by the company, utilizing effective sales techniques and customer service strategies to drive performance and achieve sales goals
Provide customers with comprehensive flight and airport information, assisting with itinerary changes and updates
Maintain up-to-date knowledge of all Air North products and services to provide accurate information to customers

Must haves:

Minimum 2 years' customer service experience
A passion for providing superior customer service
A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
Must be a legally entitled to work in Canada

Nice to haves:

Ability to speak French or other languages
Previous Call Centre experience

Ready to join us?

Submit your resume and cover letter explaining why you are an ideal fit for the role
If selected, we'll reach out within 12 days for a brief introductory call
Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
We aim to make final decisions within 14 days of the initial call

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!

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More about this job

Responsibilities

The Call Centre Agent is responsible for managing incoming customer inquiries via phone and email while promoting company products to meet sales targets. They must provide accurate flight information and deliver exceptional service to ensure a positive customer experience.

Requirements

Candidates must have a minimum of 2 years of customer service experience and be legally entitled to work in Canada. Strong communication skills, accountability, and a passion for customer service are essential for this role.

Skills

Customer service
Sales
Communication
Problem solving
Empathy
Professionalism
Itinerary management
Accountability
Data entry

Benefits

Flight benefits
Hotel travel benefits
Cruise travel benefits
Health benefits
Dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle fuel discounts
Home heating fuel discounts

Visa sponsorship

Not detected in the job text

Keywords

Call Centre
Customer Service
Sales
Airline
Travel
Hospitality
Revenue Generation
Itinerary Management
Communication
Accountability
Professionalism
Whitehorse
Yukon
Air North

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