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Added 10 mins ago
A
Commercial Contracts Lawyer
Alida
Toronto, ON
- $110,000 to $140,000 CAD / year
- Full-time
Work on both Alida's paper and customer paper: large enterprise customers, particularly banks and other financial institutions, often insist on their own templates, so you will map them…
Added 10 mins ago
PG
HVAC Apprentice
Plan Group Inc.
Ottawa, ON
- Full-time
Are you a licensed HVAC professional? Do you enjoy the challenge of troubleshooting and diagnosing issues with mechanical systems? Do you thrive working in a service oriented environment?…
Added 10 mins ago
CC
Junior Estimator and Inside Sales (Exterior Cladding and Building Envelope)
Change Connect
Toronto, ON
- Full-time
On behalf of our client, we are seeking a Junior Estimator and Inside Sales professional who is eager to learn how a complex cladding package gets priced and equally willing to pick up the…
Added 10 mins ago
Development Laboratory Assistant III
Canadian Blood Services
Ottawa, ON
Using your customer service and communication skills, you will deliver a positive donor experience through professional service, donor engagement, and appreciation.
Added 10 mins ago
AC
Senior Accountant
Aston Carter
Burnaby, BC
- $42 to $45.67 CAD / hour
- Contract
Minimum 5+ years of full-cycle accounting experience, including end-to-end responsibility for the general ledger and financial statements.
Added 10 mins ago
CC
Automotive Detailer
Craftsman Collision
Surrey, BC
- Full-time
…competitive wage range of $18.5-$22.5 per hour, depending on experience. This job is a great opportunity if you wish to continue a career within the Collision industry by moving into an…
Added 10 mins ago
CC
Insurance Representative, Level 1 - Non Union
Coastal Community
Victoria, BC
- Full-time
Minimum of one (1) year customer service experience, preferably in a retail environment
Added 10 mins ago
TA
Assistant Housekeeping Manager
The Atlas Hotel
Regina, SK
- Full-time
1–2 years of supervisory or leadership experience in housekeeping, hospitality, or a similar operational environment.
Added 10 mins ago
AC
Pmo Administrator
Aston Carter
Cambridge, ON
- $22 to $23 CAD / hour
- Contract
Experience with customer service and professional communication in support of internal and external stakeholders.
Added 10 mins ago
AF
Financial Service Representative - LendDirect Office 1586
Attain Finance
Calgary, AB
- Full-time
As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the…
Added 25 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Experience working in geriatrics and/or rehabilitation required
Added 25 mins ago
BG
Labourer_CA
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the…
Added 25 mins ago
CL
Investment & Retirement Specialist
Canada Life
Toronto, ON
- Full-time
…within our organization. Your objective will be to respond to customer inquiries, provide sound investment advice, and ultimately persuade them to maintain their financial engagement with…
Added 25 mins ago
LV
SEASONAL SALES ASSOCIATE-EN
La Vie En Rose
Val-d'Or, QC
- Part-time
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 25 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Val-d'Or, QC
- Part-time
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 25 mins ago
LC
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
LC
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
VR
Lifestyles Assistant | Part Time Weekends
VIVA Retirement Communities
Vaughan, ON
- Part-time
…others to provide the highest standards of performance and customer service. You will have experience in a similar setting with skills and knowledge in the areas of coordinating seniors’…
Added 25 mins ago
SM
Patient Registration Clerk
St. Michael's Hospital
Toronto, ON
- Temporary
Registers patients for inpatient, outpatient, and emergency visits, quickly and accurately with the utmost in customer service.
Added 25 mins ago
CL
Investment & Retirement Specialist
Canada Life
Montreal, QC
- Full-time
…within our organization. Your objective will be to respond to customer inquiries, provide sound investment advice, and ultimately persuade them to maintain their financial engagement with…
Added 25 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Val-d'Or, QC
- Full-time
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 25 mins ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Lead reconciliation between expected and actual product, pricing, rate, fee, billing, customer, and transaction-level results.
Added 25 mins ago
CG
DELIVERY/WAREHOUSE MATERIAL HANDLER (CLASS 5) - EDMONTON - EAST
Consolidated Gypsum Supply Ltd.
AB · Edmonton, AB
- Full-time
Previous experience driving delivery trucks and operating other machinery
Added 25 mins ago
T
Actuarial Analyst I
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 25 mins ago
MC
Senior Manager, Data Governance (36122)
Myticas Consulting
Toronto, ON
- Full-time
…financial solutions through its technology, operations, and customer-focused…

Air North

Call Centre Agent

Whitehorse, YT, Canada

Wage: $21.00 Hours of Work: Full-Time (35-40 hours per week)

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Job details

Pay: Wage: $21.00 Hours of Work: Full-Time (35-40 hours per week)
Experience: Minimum 2 years' customer service experience
Working hours: 35-40 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Wage: $21.00
Hours of Work: Full-Time (35-40 hours per week)

At Air North we believe that connecting people is more than just a business - it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

Phenomenal local and international flight benefits for you and your family!
Extra travel benefits such as hotels and cruises
Employer paid health & dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

The Call Centre Agent plays a crucial role in generating company revenue through outstanding customer service and sales expertise. This position involves efficiently handling incoming phone calls and email inquiries, promoting products with a courteous and professional demeanor to drive sales.

Key Duties and Responsibilities:

Answer incoming phone calls and emails directed to personal or shared customer contact channels, ensuring prompt and courteous responses
Deliver exceptional customer service by proactively identifying and meeting customer needs with empathy and professionalism.
Meet or exceed call volume and revenue targets set by the company, utilizing effective sales techniques and customer service strategies to drive performance and achieve sales goals
Provide customers with comprehensive flight and airport information, assisting with itinerary changes and updates
Maintain up-to-date knowledge of all Air North products and services to provide accurate information to customers

Must haves:

Minimum 2 years' customer service experience
A passion for providing superior customer service
A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
Must be a legally entitled to work in Canada

Nice to haves:

Ability to speak French or other languages
Previous Call Centre experience

Ready to join us?

Submit your resume and cover letter explaining why you are an ideal fit for the role
If selected, we'll reach out within 12 days for a brief introductory call
Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
We aim to make final decisions within 14 days of the initial call

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!

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More about this job

Responsibilities

The Call Centre Agent is responsible for managing incoming customer inquiries via phone and email while promoting company products to meet sales targets. They must provide accurate flight information and deliver exceptional service to ensure a positive customer experience.

Requirements

Candidates must have a minimum of 2 years of customer service experience and be legally entitled to work in Canada. Strong communication skills, accountability, and a passion for customer service are essential for this role.

Skills

Customer service
Sales
Communication
Problem solving
Empathy
Professionalism
Itinerary management
Accountability
Data entry

Benefits

Flight benefits
Hotel travel benefits
Cruise travel benefits
Health benefits
Dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle fuel discounts
Home heating fuel discounts

Visa sponsorship

Not detected in the job text

Keywords

Call Centre
Customer Service
Sales
Airline
Travel
Hospitality
Revenue Generation
Itinerary Management
Communication
Accountability
Professionalism
Whitehorse
Yukon
Air North

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