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Added 1 day ago
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IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Added just now
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Registered Nurse - Rockwood Terrace (Permanent, Part-Time)
Grey County
ON · Durham, ON
- Part-time
Responds to all emergencies immediately; acts as the emergency manager until relieved
Added just now
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Recreationist - Grey Gables (Temporary, Part-Time)
Grey County
Markdale, ON
- Part-time
Reporting to the Resident and Family Services Manager, the Aide/Assistant will provide recreation therapies to residents according to their assessed needs. The Aide/Assistant will work in…
Added just now
Casual- Activity Assistant - Westpointe Retirement
Claridge Homes
Ottawa, ON
In collaboration with the Recreations Manager, participate in a three-month probationary evaluation and annually thereafter;·
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Senior Financial Analyst
Trisura Guarantee Insurance Company
Toronto, ON
Reporting to the Manager, Finance, the Senior Financial Analyst will play a key role in regulatory, reinsurance and financial reporting. The position will be responsible for preparing the…
Added just now
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Senior Project Manager
BGIS
Ottawa, ON
- Full-time
The Senior Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements. At this level, projects are typically…
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FT Liquor Clerk (Martensville Liquor #439) Martensville, SK - Saskatoon Co-op
Co-op
Martensville, SK
- Full-time
Reporting to the Store Manager, Responsibilities for this position include the following:
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Cashier (Food Store), Swan River - Swan Valley Co-op
Co-op
Swan River, MB
- Part-time
Reporting to the Grocery Manager, the Cashier's responsibilities will include the following:
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Active Living Consultant
Co-op
Vermilion, AB
- Full-time
…to Daily Living (AADL) services. Reporting to the Pharmacy…
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Senior CMC Regulatory Affairs Manager
AbCellera
Montreal, QC
We are seeking a Senior CMC Regulatory Affairs (RA) Manager who will work closely with our Manufacturing and Quality teams to implement and document global CMC strategies for multiple…
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Assessor Coordinator Degree
HealthCareersInSask.ca
Swift Current, SK
- Full-time
…concerns. The incumbent will work in collaboration with the Manager regarding program development to ensure continuous improvement occurs using evidence based information. The incumbent is…
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Nurse B - Registered Nurse
HealthCareersInSask.ca
Swift Current, SK
- Full-time
Job Description: Reporting to the Program manager, supervisor and Nurse Coordinator, the Community Mental Health Nurse B, works as part of an integrated multidisciplinary mental health and…
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Nurse Practitioner
HealthCareersInSask.ca
Gravelbourg, SK
- Full-time
…The position will report to and work under the direction of a manager in one of the designated program areas. Practicing within Saskatchewan Health Authority policies, CRNS standards, and…
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Manager, Workday & HR Platforms
Canadian Tire Corporation
Toronto, ON · Calgary, AB
- Full-time
…Resources technology environment. Reporting to the Chapter Manager, Workday & HR Platforms, you are a key member of the HR Technology team, providing functional and technical expertise…
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Manager, Infrastructure, Capital Projects & Sustainability Advisory - Project Finance
KPMG
Vancouver, BC
- Full-time
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Assistant Store Manager
Sherwin-Williams
Courtenay, BC
The Assistant Store Manager works with the Store Manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. This includes supporting all aspects of store…
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Associate, Internal Sales, Intermediary Distribution
BMO
Toronto, ON · FCP
- Full-time
Working at another asset manager and/or investment advisory firm
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Senior Manager, Insurance Finance
BMO
Toronto, ON · YNG
- Full-time
Senior Manager, Insurance Finance, is a high-impact leadership opportunity for a CPA-designated finance professional with strong controllership experience and a proven ability to develop…
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Customer Service Representative
BMO
Canmore, AB
- Part-time
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Associate, Internal Sales, Intermediary Distribution
BMO
Toronto, ON · FCP
- Full-time
Working at another asset manager and/or investment advisory firm
Added just now
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Housing Services Coordinator (2026-415-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
This position is accountable to the Manager, Tenant Resolutions and Housing Operations for the daily management of the physical, administrative and operational components of the housing…
Added 14 mins ago
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Senior Manager, Workplace & Travel
AIMCo
AB · Calgary, AB
- Full-time
At AIMCo, a great workplace is a key enabler of our people and our investment success. As Senior Manager, Workplace & Travel, you will lead our workplace experience, facilities, corporate…
Added 14 mins ago
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Intervention Supervisor
Cold Lake First Nations
Cold Lake, AB
- Full-time
Keep the Operations Manager informed of staffing matters, caseloads, significant incidents and emerging concerns.
Added 14 mins ago
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Store Assistant Manager
Ardene
Corner Brook, NL
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 14 mins ago
LC
Life Enrichment Worker_FT-Perm
LOFT Community Services
Toronto, ON
- $52,022 to $61,821 CAD / year
- Full-time
…to The Path Home – Pine Villa, you will meet with your case manager to review what you hope to achieve while you are living at Pine Villa. These could include - health and wellness goals,…
Added 14 mins ago
Manager, Business Enablement
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Manager, Business Enablement. In this position, you will Lead Trans…

Air North

Call Centre Agent

Whitehorse, YT, Canada

Wage: $21.00 Hours of Work: Full-Time (35-40 hours per week)

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Job details

Pay: Wage: $21.00 Hours of Work: Full-Time (35-40 hours per week)
Experience: Minimum 2 years' customer service experience
Working hours: 35-40 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Wage: $21.00
Hours of Work: Full-Time (35-40 hours per week)

At Air North we believe that connecting people is more than just a business - it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

Phenomenal local and international flight benefits for you and your family!
Extra travel benefits such as hotels and cruises
Employer paid health & dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

The Call Centre Agent plays a crucial role in generating company revenue through outstanding customer service and sales expertise. This position involves efficiently handling incoming phone calls and email inquiries, promoting products with a courteous and professional demeanor to drive sales.

Key Duties and Responsibilities:

Answer incoming phone calls and emails directed to personal or shared customer contact channels, ensuring prompt and courteous responses
Deliver exceptional customer service by proactively identifying and meeting customer needs with empathy and professionalism.
Meet or exceed call volume and revenue targets set by the company, utilizing effective sales techniques and customer service strategies to drive performance and achieve sales goals
Provide customers with comprehensive flight and airport information, assisting with itinerary changes and updates
Maintain up-to-date knowledge of all Air North products and services to provide accurate information to customers

Must haves:

Minimum 2 years' customer service experience
A passion for providing superior customer service
A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
Must be a legally entitled to work in Canada

Nice to haves:

Ability to speak French or other languages
Previous Call Centre experience

Ready to join us?

Submit your resume and cover letter explaining why you are an ideal fit for the role
If selected, we'll reach out within 12 days for a brief introductory call
Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
We aim to make final decisions within 14 days of the initial call

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!

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More about this job

Responsibilities

The Call Centre Agent is responsible for managing incoming customer inquiries via phone and email while promoting company products to meet sales targets. They must provide accurate flight information and deliver exceptional service to ensure a positive customer experience.

Requirements

Candidates must have a minimum of 2 years of customer service experience and be legally entitled to work in Canada. Strong communication skills, accountability, and a passion for customer service are essential for this role.

Skills

Customer service
Sales
Communication
Problem solving
Empathy
Professionalism
Itinerary management
Accountability
Data entry

Benefits

Flight benefits
Hotel travel benefits
Cruise travel benefits
Health benefits
Dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle fuel discounts
Home heating fuel discounts

Visa sponsorship

Not detected in the job text

Keywords

Call Centre
Customer Service
Sales
Airline
Travel
Hospitality
Revenue Generation
Itinerary Management
Communication
Accountability
Professionalism
Whitehorse
Yukon
Air North

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