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H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, or equivalent practical experience.
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T
Kubernetes Engineer II
TD
Toronto, ON
- Full-time
You will work in collaboration with cloud engineering, network, security, and risk management to deliver bank secured solutions that meet security policies and standards within TD. You will…
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T
Wealth Operations Analyst I
TD
Toronto, ON
- Full-time
Coordinate with partners on key initiatives and may act as a project lead / subject matter expert for small-scale projects / initiatives in accordance with project management methodologies
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T
Business Information Management Specialist-1
TD
Toronto, ON
- Full-time
The Financial Crime Risk Management (FCRM) group at TD Bank Group (TDBG) is accountable for establishing Enterprise Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) program to…
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Business Information Management Specialist-2
TD
Toronto, ON
- Full-time
The Financial Crime Risk Management (FCRM) group at TD Bank Group (TDBG) is accountable for establishing Enterprise Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) program to…
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T
Data Scientist II
TD
Toronto, ON
- Full-time
…deliver measurable outcomes across operations and performance…
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X
Concrete Scanning/Coring Technician Trainee
Xradar
Halifax, NS
- Full-time
Expanding project management and business development skills while working full-time in the role.
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Program Manager, Project Management Office
EXL
Canada
The Program Manager, PMO will coordinate the planning, coordination, governance, and delivery of cross-functional initiatives across one of our client. Working within the Project Management…
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Vice President of Operations
Northern911
Sudbury, ON
…and business customers rely on our teams to gather critical information quickly and accurately and respond with care. Learn more at www.northern911.com And…
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Group Fitness Instructor - Mat Pilates - Medicine Hat Carry and Dunmore
GoodLife Fitness
Medicine Hat, AB · Dunmore, AB
- Part-time
Shares guidance, recommendations and information about all Club services to best serve the needs of the Members, by staying informed of information they can be speaking to during their…
Added just now
Server - Temp-PT
Optima Living
Edmonton, AB
Reporting to either the Food Services, Support Services or Hospitality Manager, the Server provides courteous meal service to residents and guests, sets up and maintains dining areas, and…
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In Store Bakery - Certified Baker TF - Midnight start time
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
White Rock, BC
Step in to manage departmental operations in the absence of the Bakery Manager or Assistant Manager.
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Deli - Manager Deli 6 MO Contract
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
The Deli Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer…
Added just now
GC
Registered Nurse - Rockwood Terrace (Permanent, Part-Time)
Grey County
ON · Durham, ON
- Part-time
Participates in all aspects of the Quality and Risk management program as it pertains to nursing and contributes to the development of recommendations for corrective action;
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GC
Recreationist - Grey Gables (Temporary, Part-Time)
Grey County
Markdale, ON
- Part-time
Reporting to the Resident and Family Services Manager, the Aide/Assistant will provide recreation therapies to residents according to their assessed needs. The Aide/Assistant will work in…
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Corporate Store Key Holder - Temporary
Bulk Barn
Whitby, ON
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
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Street Team Member - Corus Radio Toronto (Q107, 102.1 The Edge, 640 Toronto)
Corus Entertainment
Toronto, ON
…and Inclusion Action Plan and Sustainability Report for more information on our approach to People, Planet and…
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TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Richmond, BC
- Full-time
Clarification of Information. Conducts Routine Interactions.
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ASSISTANT MANAGER
Boutique La Vie En Rose
Laval, QC
Performance bonuses (in-store sales or management position);
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JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added just now
RAI MDS COORDINATOR
Southbridge Healthcare LP
Thornbury, ON
Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to…
Added just now
Senior Financial Analyst
Trisura Guarantee Insurance Company
Toronto, ON
Reporting to the Manager, Finance, the Senior Financial Analyst will play a key role in regulatory, reinsurance and financial reporting. The position will be responsible for preparing the…
Added just now
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Senior Project Manager
BGIS
Ottawa, ON
- Full-time
The Senior Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements. At this level, projects are typically…
Added just now
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Active Living Consultant
Co-op
Vermilion, AB
- Full-time
…to Daily Living (AADL) services. Reporting to the Pharmacy…
Added just now
Senior Associate, OOH Solutions
WPP Media
Toronto, ON
…that deliver results. This position work closely with senior management and agency partners to create and evaluate media strategies based on business goals and the…
Added just now
BG
General Manager (Langley)
Boyd Group Services
Langley (District), BC · Surrey, BC
- Full-time
The General Manager’s primary responsibility is providing an exceptional customer experience while leading and maintaining the day-to-day operation of the store in compliance with policies…

Air North

Call Centre Agent

Whitehorse, YT, Canada

Wage: $21.00 Hours of Work: Full-Time (35-40 hours per week)

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Job details

Pay: Wage: $21.00 Hours of Work: Full-Time (35-40 hours per week)
Experience: Minimum 2 years' customer service experience
Working hours: 35-40 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Wage: $21.00
Hours of Work: Full-Time (35-40 hours per week)

At Air North we believe that connecting people is more than just a business - it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

Phenomenal local and international flight benefits for you and your family!
Extra travel benefits such as hotels and cruises
Employer paid health & dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

The Call Centre Agent plays a crucial role in generating company revenue through outstanding customer service and sales expertise. This position involves efficiently handling incoming phone calls and email inquiries, promoting products with a courteous and professional demeanor to drive sales.

Key Duties and Responsibilities:

Answer incoming phone calls and emails directed to personal or shared customer contact channels, ensuring prompt and courteous responses
Deliver exceptional customer service by proactively identifying and meeting customer needs with empathy and professionalism.
Meet or exceed call volume and revenue targets set by the company, utilizing effective sales techniques and customer service strategies to drive performance and achieve sales goals
Provide customers with comprehensive flight and airport information, assisting with itinerary changes and updates
Maintain up-to-date knowledge of all Air North products and services to provide accurate information to customers

Must haves:

Minimum 2 years' customer service experience
A passion for providing superior customer service
A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
Must be a legally entitled to work in Canada

Nice to haves:

Ability to speak French or other languages
Previous Call Centre experience

Ready to join us?

Submit your resume and cover letter explaining why you are an ideal fit for the role
If selected, we'll reach out within 12 days for a brief introductory call
Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
We aim to make final decisions within 14 days of the initial call

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!

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More about this job

Responsibilities

The Call Centre Agent is responsible for managing incoming customer inquiries via phone and email while promoting company products to meet sales targets. They must provide accurate flight information and deliver exceptional service to ensure a positive customer experience.

Requirements

Candidates must have a minimum of 2 years of customer service experience and be legally entitled to work in Canada. Strong communication skills, accountability, and a passion for customer service are essential for this role.

Skills

Customer service
Sales
Communication
Problem solving
Empathy
Professionalism
Itinerary management
Accountability
Data entry

Benefits

Flight benefits
Hotel travel benefits
Cruise travel benefits
Health benefits
Dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle fuel discounts
Home heating fuel discounts

Visa sponsorship

Not detected in the job text

Keywords

Call Centre
Customer Service
Sales
Airline
Travel
Hospitality
Revenue Generation
Itinerary Management
Communication
Accountability
Professionalism
Whitehorse
Yukon
Air North

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