Customer service representative jobs in Canada

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Added 1 month ago
PA
Customer Service Representative
PAL Airlines
St. John's, NL
- Full-time
The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment · Must possess exceptional customer service skills
Added 1 month ago
VM
Customer Service Representative B2B
VIBRANT Marketing
Mississauga, ON
- Contract
To support our incredible growth, VIBRANT is currently looking for an independent contractor, Customer Service Representative B2B to provide exceptional service to the internal and external…
Added 1 month ago
Customer Service Agent
Communauto
Canada
As a Customer Service Agent, you will be a trusted partner to our members, supporting them throughout their journey with Communauto.
Added 1 month ago
A
Agent.e, service à la clientèle bilingue (Hybride) / Bilingual Customer Service Agent (Hybrid)
Alterfina
Longueuil, QC
- Full-time
As a Customer Service Representative, you will be much more than just a point of contact - you will be a true partner for our clients.
Added 1 month ago
BB
Customer Service Representative
Busy Bee Gold
Vancouver, BC
- Full-time
The Customer Service Representative at Busy Bee Gold plays an essential role in delivering a welcoming, professional and detail focused customer experience through strong communication…
Added 1 month ago
B
Customer Service Representative -Mandarin Speaking
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
B
Customer Service Representative
BMO
Brampton, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
Customer Service Representative
BMO
Quebec, QC
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
ET
Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics
Energy Transportation Group
Montreal, QC
- Full-time
Minimum 2-year experience in Customer Service in the transport/logistics industry, ideally.
Added 1 month ago
NC
Customer Service Representative - Kelowna Airport
National Car Rental
Kelowna, BC
- Full-time
Effectively resolve all customer service issues.
Added 1 month ago
CK
Customer Service Representative
Circle K
Halifax, NS
- Part-time
Night shift premium
Added 1 month ago
BG
Customer Service Representative - Auto Body (Henderson)
Boyd Group Services
MB
- Full-time
Valid driver’s license required
Added 1 month ago
BC
Customer Service Representative (Bilingual)
Bunzl Canada
Vaudreuil-Dorion, QC
- Full-time
Minimum 1-2 years previous customer service experience.
Added 1 month ago
B
Customer Service Representative-Mandarin Speaking
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
B
Customer Service Representative
BMO
Oshawa, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
EH
Customer Service Representative - Kelowna Airport
Enterprise Holdings
Kelowna, BC
- Full-time
Effectively resolve all customer service issues.
Added 1 month ago
VH
Customer Service Representative
Vancouver Handyman Services
Burnaby, BC
- Part-time
…well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for…
Added 2 months ago
DT
Customer Service Associate I
Dollar Tree Stores
Aurora, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 2 months ago
DT
Customer Service Associate I
Dollar Tree Stores
Richmond Hill, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 2 months ago
DT
Customer Service Associate I
Dollar Tree Stores
Edmonton, AB
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
S
Customer Service Agent 2- Part Time- Perm-Bilingual- Ottawa Walkley
Serco
Ottawa, ON
- Part-time
Must hold a valid Ontario Class G driver’s licence
Added 1 month ago
CK
Overnight Customer Service Representative
Circle K
Quispamsis, NB
- Part-time
Night shift premium
Added 1 month ago
Call Centre Agent
Air North
Whitehorse, YT
The Call Centre Agent plays a crucial role in generating company revenue through outstanding customer service and sales expertise. This position involves efficiently handling incoming phone…
Added 1 month ago
FK
Bilingual (French) Customer Service Representative
Fresenius Kabi Canada
Toronto, ON
- Full-time
We are currently seeking a Bilingual (French) Customer Service Representative to join our team!

Air North

Call Centre Agent

Whitehorse, YT, Canada

Wage: $21.00 Hours of Work: Full-Time (35-40 hours per week) Location: Whitehorse, Yukon

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: Wage: $21.00 Hours of Work: Full-Time (35-40 hours per week) Location: Whitehorse, Yukon
Experience: Minimum 2 years' customer service experience
Working hours: 35-40 hours per week
Posting language: English
Posted: Sep 16, 2026

Original job description

Wage: $21.00
Hours of Work: Full-Time (35-40 hours per week)
Location: Whitehorse, Yukon

At Air North we believe that connecting people is more than just a business - it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

Phenomenal local and international flight benefits for you and your family!
Extra travel benefits such as hotels and cruises
Employer paid health & dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

The Call Centre Agent plays a crucial role in generating company revenue through outstanding customer service and sales expertise. This position involves efficiently handling incoming phone calls and email inquiries, promoting products with a courteous and professional demeanor to drive sales.

Key Duties and Responsibilities:

Answer incoming phone calls and emails directed to personal or shared customer contact channels, ensuring prompt and courteous responses
Deliver exceptional customer service by proactively identifying and meeting customer needs with empathy and professionalism.
Meet or exceed call volume and revenue targets set by the company, utilizing effective sales techniques and customer service strategies to drive performance and achieve sales goals
Provide customers with comprehensive flight and airport information, assisting with itinerary changes and updates
Maintain up-to-date knowledge of all Air North products and services to provide accurate information to customers

Must haves:

Minimum 2 years' customer service experience
A passion for providing superior customer service
A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
Must be a legally entitled to work in Canada

Nice to haves:

Ability to speak French or other languages
Previous Call Centre experience

Ready to join us?

Submit your resume and cover letter explaining why you are an ideal fit for the role
If selected, we'll reach out within 14 days for a brief introductory call
Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
We aim to make final decisions within 14 days of the initial call

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

The Call Centre Agent is responsible for handling incoming customer inquiries via phone and email to provide flight information and support. They must also drive company revenue by promoting products and meeting established sales and call volume targets.

Requirements

Candidates must have a minimum of 2 years of customer service experience and be legally entitled to work in Canada. A strong sense of accountability and a passion for superior customer service are essential for this role.

Skills

Customer service
Sales
Communication
Problem solving
Empathy
Professionalism
Data entry
Itinerary management
Product knowledge

Benefits

Flight benefits
Hotel discounts
Cruise discounts
Health benefits
Dental benefits
Group RRSP
Cargo shipping benefits
Vehicle fuel discounts
Home heating fuel discounts

Visa sponsorship

Not detected in the job text

Keywords

Call Centre
Customer Service
Sales
Airline
Travel
Hospitality
Itinerary
Revenue Generation
Communication
Accountability
Professionalism
Yukon
Air North
Flight Benefits
RRSP

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Customer service representative jobs in Canada

Customer Service Representative

Customer Service Representative B2B

Customer Service Agent

Agent.e, service à la clientèle bilingue (Hybride) / Bilingual Customer Service Agent (Hybrid)

Customer Service Representative

Customer Service Representative -Mandarin Speaking

Customer Service Representative

Customer Service Representative

Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics

Customer Service Representative - Kelowna Airport

Customer Service Representative

Customer Service Representative - Auto Body (Henderson)

Customer Service Representative (Bilingual)

Customer Service Representative-Mandarin Speaking

Customer Service Representative

Customer Service Representative

Customer Service Representative - Kelowna Airport

Customer Service Representative

Customer Service Associate I

Customer Service Associate I

Customer Service Associate I

Customer Service Agent 2- Part Time- Perm-Bilingual- Ottawa Walkley

Overnight Customer Service Representative