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Added 2 mins ago
BS
Group Planning Administrator - Travel
Bilingual Source
Canada
- Full-time
Added 2 mins ago
AC
Administrateur·trice Stockage
ALTEN Canada
Montreal, QC · Greater Montreal Metropolitan Area
- $100,000 to $125,000 CAD / year
- Full-time
…activité. Chez ALTEN Canada, nous offrons à chaque candidat·e un service entièrement personnalisé. Vous avez la possibilité d’exercer votre métier de façon indépendante ou permanente. Nous…
Added 2 mins ago
WO
Technical Support Specialist
White Owl Family Office Group
Georgetown, ON
- Full-time
Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.
Added 5 mins ago
Senior Manager, Salesforce Engineering
Scotiabank
Toronto, ON
8+ years in software engineering, with 5+ years hands on on the Salesforce platform (Sales, Service, Experience, or Financial Services Cloud).
Added 5 mins ago
1
Dental Receptionist-Eagle Creek Dental, Burnaby
123Dentist
Burnaby, BC
- $24 to $29 CAD / hour
- Full-time
Collaborative team and environment to help you succeed as a Dental Administrator/ Administrative Assistant. Working at Eagle Creek Dental, you will experience a team-oriented environment as…
Added 5 mins ago
HG
Program Administrator
Hendriks Greenhouses
Lincoln, ON
- $21 to $24 CAD / hour
- Full-time
Assist in printing UPC labels and provide backup support to the customer service team.
Added 5 mins ago
Administrative Talent Pool (AS3, AS4) - Fort McMurray
Government of Alberta
Fort McMurray, AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career…
Added 5 mins ago
PC
Jr Sous Chef, Banff Gondola
Pursuit Collection
Banff, AB
- Full-time
Must be an effective leader, manager, trainer, administrator, team builder/player and communicator
Added 21 mins ago
TT
Salesforce Administrator - 12 month + Contract
Trojan Technologies
London, ON
- Part-time
Reporting to the Senior Manager, Commercial Excellence, the Salesforce Administrator is responsible for managing, optimizing, and supporting Trojan Technologies' Salesforce platform to…
Added 34 mins ago
WR
LTO EA Level D - Extended Day Before School -7.5 hrs/wk
Waterloo Region District School Board
Cambridge, ON
- Full-time
Developmental Service Worker (DSW) from an accredited post-secondary institution
Added 34 mins ago
WR
Before School Support - LTO - 7.5 hrs per week
Waterloo Region District School Board
New Hamburg, ON
- Full-time
Added 34 mins ago
YR
Regional Hearing Resource Teacher Itinerant (LTO)
York Region District School Board
Newmarket, ON
- Full-time
To participate in the In-School Team process and the IPRC process as directed by the Principal and Student Service Coordinator;
Added 34 mins ago
E
Office Administrator (Entry Level)
Evertz
Burlington, ON
- Full-time
We are seeking a reliable, organized, and proactive Office Administrator to join our team. Administrators are vital to the success of our business model, playing a key role in both internal…
Added 35 mins ago
DC
Ice Technician & Curling Administrator (Full-Time, Year-Round or Seasonal)
Donalda Club
Toronto, ON
- Full-time
We are seeking an Ice Technician and Curling Administrator who has a passion for curling, with a strong commitment to providing an outstanding memorable member experience and service…
Added 35 mins ago
RC
Desktop Administrator II, IT Infrastructure
Ryan Companies US, Inc.
Calgary, AB
- Full-time
Tuition Reimbursement After One Year of Service
Added 35 mins ago
RC
Office Administrator
Ryan Companies US, Inc.
Calgary, AB
- Full-time
Tuition Reimbursement After One Year of Service
Added 50 mins ago
SG
Branch Administrator
SOLV4EX Group
Regina, SK
- Full-time
The Branch Administrator is responsible to provides administrative support to the branch as well as handling customer service at the front counter and warehouse duties. We are looking for…
Added 50 mins ago
DG
Bilingual Portfolio Specialist Operations
DLL Group
Burlington, ON
- Full-time
As an Insurance Administrator, you can expect to work collaboratively with a team on validation for acceptance insurance documents, update the insurance policy details and managing the…
Added 1 hour ago
D
Senior DevOps Engineer - Healix
Deloitte
Toronto, ON
- Full-time
…upgrades, patching), node groups / capacity, networking (CNI, service mesh or ingress as used), security (RBAC, admission controls, pod security, secrets and IRSA), add-ons, and cost/…
Added 1 hour ago
NR
Contracts Administrator
Northview Residential REIT
Calgary, AB
- Full-time
We are looking for a Corporate Administrator to join our Corporate-CapEx and Facilities team in Calgary, AB. Reporting to the Manager, Procurement, Supporting the effective administration…
Added 1 hour ago
F
Service Administrator Field Service Operations
Finning
Edmonton, AB
- Full-time
We are looking for an organized and detail-oriented Service Administrator, Field Service Operations to join our Edmonton team on a 7x7 schedule.
Added 1 hour ago
Senior Data Specialist, Retro Administration
Munich Re
Toronto, ON
The Senior Data Specialist serves as the primary administrator and subject matter expert for the TAI Reinsurance Administration platform supporting Retro Operations. This role is…
Added 1 hour ago
Training Coordinator
Pomerleau
Montreal, QC
As a Training Administrator you will contribute to the planning and implementation of learning and development efforts for the training & development team nationally. You will be…
Added 1 hour ago
DE
Office Administrator - Safety & Compliance
Denmax Energy Services Ltd.
Lloydminster, AB
- Full-time
Denmax Energy Services is hiring a full-time Office Administrator for our Lloydminster office. Most of this role supports our safety, QA/QC and transportation compliance programs, along…
Added 1 hour ago
AC
Payroll Administrator
Aston Carter
Calgary, AB
- $24 to $28 CAD / hour
- Full-time
The Payroll Administrator supports payroll operations through accurate data entry, timesheet administration, and payroll record maintenance. The successful candidate will assist with…

Closed listing

Air Solutions Canada

Service Coordinator / Administrator

Hamilton, ON, Canada
Waterdown, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 5, 2026
Experience: 2+ years of experience in service coordination, dispatching, customer service, or an administrative support role.
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description

Air Solutions Canada is a Southern Ontario-based compressed air specialist with over 30 years of experience providing turnkey sales, installation, and maintenance of industrial compressors. Air Solutions supports a wide range of industrial clients and is known for dependable, efficient service that keeps plants operating smoothly.

Role Description

The Service Coordinator/Administrator is a full-time, on-site role based in Dundas, ON. This position is responsible for scheduling and coordinating service calls, managing technician calendars, and ensuring timely responses to customer needs, including emergency requests. The role includes communicating with customers to confirm appointments, clarify service requirements, and provide updates on work status. The Service Coordinator will collaborate closely with technicians and operations staff to prioritize jobs, manage parts availability, and maintain accurate records of training for technicians and customer portals. The position also involves supporting customer service inquiries, preparing service orders for invoicing, maintaining documents for warranty, and preparing sales quotes for service-related items.

Key Responsibilities

Receive, prioritize, and process incoming service requests from customers.
Schedule and dispatch field service technicians to customer sites based on urgency, location, skills, and availability.
Coordinate emergency service calls and communicate updates to customers and technicians.
Monitor daily service schedules and adjust as required to maximize efficiency and customer satisfaction.
Ensure timely completion of service work orders and review for invoicing.
Provide customers with service updates, appointment confirmations, and expected arrival times.
Address customer concerns professionally and escalate issues when necessary.
Maintain strong relationships with customers while ensuring a positive service experience.
Create, update, and close service work orders in the company ERP and service management systems.
Maintain accurate service records, technician notes, warranty information, and maintenance history.
Process service quotations, purchase orders, and billing documentation as required.
Assist with contract administration, preventive maintenance agreements, and service documentation.
Coordinate parts availability with the Parts Department to support scheduled service work.
Communicate effectively with technicians regarding scheduling changes, customer requirements, and job details.
Support Service Managers with reporting, KPI tracking, and operational administrative tasks.
Collaborate with Sales, Parts, and Operations teams to ensure customer needs are met efficiently.
Ensure service processes comply with company policies and safety procedures.
Identify opportunities to improve scheduling efficiency and customer responsiveness.
Support branch initiatives that contribute to operational excellence and customer satisfaction.

Qualifications

Post-secondary education in Business Administration, Office Administration, Customer Service, or a related industrial field is preferred.
Equivalent combination of education and experience will be considered.
2+ years of experience in service coordination, dispatching, customer service, or an administrative support role.
Experience in industrial equipment, compressed air systems, mechanical services, or a related industry is considered an asset.
Experience working with NetSuite service management software is preferred.

What we offer

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and customer-focused team environment.
3 weeks vacation & wellness days
Comprehensive health and dental benefits
Full engagement with Senior Management and Owners
Company Activities & Events
RRSP Pension Matching
Casual Dress Code

About employer

More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and emergency calls, and keep customers informed about appointments and service progress. Maintain service records and work orders, coordinate parts and warranty documentation, support invoicing and quotations, and assist managers with reporting and operational improvements.

Requirements

A post-secondary education in business administration, office administration, customer service, or a related industrial field is preferred, though equivalent education and experience may be considered. The role requires at least two years of experience in service coordination, dispatching, customer service, or administrative support; industrial equipment experience and NetSuite experience are preferred assets.

Skills

Service Coordination
Dispatching
Scheduling
Customer Service
Emergency Call Coordination
Technician Calendar Management
Work Order Management
ERP Systems
NetSuite
Service Quotation Preparation
Purchase Order Processing
Billing Documentation
Warranty Administration
Parts Coordination
KPI Tracking
Customer Communication

Benefits

Competitive Salary
Professional Growth And Development
Three Weeks Of Vacation
Wellness Days
Health And Dental Benefits
Engagement With Senior Management And Owners
Company Activities And Events
RRSP Pension Matching
Casual Dress Code

Visa sponsorship

Not detected in the job text

Keywords

Compressed Air Systems
Industrial Compressors
Industrial Equipment
Service Coordination
Dispatching
Field Service
Service Scheduling
Emergency Service Calls
Customer Service
Technician Calendars
ERP
NetSuite
Service Management Systems
Service Work Orders
Service Quotations
Purchase Orders
Billing Documentation
Warranty Information
Preventive Maintenance Agreements
Parts Availability
Technician Training Records
Customer Portals
KPI Tracking
Contract Administration
Safety Procedures
Operational Excellence

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