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Added 33 mins ago
RP
Journeyperson Plumber and Gasfitter
R&B Plumbing and Heating Ltd.
North Vancouver, BC
- $41 to $55 CAD / hour
- Full-time
- On-site
…the wheel. You wanted to be a stellar plumbing and heating technician, after all, not a driver. Do we have to even mention that our fleet of service vehicles ? one of which will be assigned…
Added 39 mins ago
TD
automotive service technician
Top Doc Auto Shop Ltd.
Etobicoke, ON
- $26 to $36 CAD / hour
- Full-time
- On-site
Adjust, repair or replace parts and components of automotive systems
Added 52 mins ago
Communication Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
The incumbent in this position is responsible for all receptionist, communication and clerical functions on the nursing unit.
Added 59 mins ago
RM
automotive mechanic
Rocky Mountain Dodge Chrysler Jeep Ltd.
Rocky Mountain House, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Adjust, repair or replace parts and components of automotive systems
Added 59 mins ago
T
user support technician
Tech-Eyes
Wetaskiwin, AB
- From $33.19 CAD / hour
- Full-time
- On-site
Report on the performance of computer systems and networks
Added 1 hour ago
DA
Automotive Service Technician
Dave's Auto Electric Limited
Charlottetown, PE
- Full-time
Automotive Mechanic / Automotive Service Technician
Added 1 hour ago
Forest Planning and Development Technician
Natural Resources and Indigenous Futures
Winnipeg, MB
…qualified candidate to fill a Forest Planning and Development Technician position with the Forestry and Peatlands Branch in…
Added 1 hour ago
UO
Registered Veterinary Technician
University of Prince Edward Island
Charlottetown, PE
- Full-time
If you are passionate and skilled Registered Veterinary Technician (RVT) who thrives in a fast-paced, collaborative environment and is eager to grow your expertise in emergency and critical…
Added 1 hour ago
SJ
Pharmacy Technician - Pharmacy - West 5th
St. Joseph's Healthcare Hamilton
Stoney Creek, NB · Hamilton, ON · Dundas, PE
- Part-time
Successful completion of a Canadian Council for Accreditation of Pharmacy Programs (CCAPP) Accredited Pharmacy Technician Program, OR graduation from an OCP recognized Pharmacy Technician…
Added 1 hour ago
LC
Testing Technician
LabTest Certification Inc.
Delta, BC
- $50,000 to $60,000 CAD / year
- Full-time
A well-established company with 20+ years in the TIC industry and locations worldwide is looking for a Testing Technician to join our team.
Added 1 hour ago
Maintenance HVAC (Facilities)
Region of Waterloo
Cambridge, ON
…on heating, ventilation, air conditioning, and refrigeration systems, devices, and appliances. Works primarily at Waterloo Region Housing sites, and as required at other corporate…
Added 1 hour ago
Simulation Technician
Health Sciences North
Sudbury, ON
Operate and troubleshoot simulation control room equipment (e.g., cameras, audio systems and debriefing software) during live simulation events.
Added 1 hour ago
Simulation Technician
Health Sciences North
Sudbury, ON
Operate and troubleshoot simulation control room equipment (e.g., cameras, audio systems and debriefing software) during live simulation events.
Added 2 hours ago
A
Sample Logistics Coordinator, Sample Management - 12-month contract
Altasciences
Laval, QC
- Full-time
Coordinate sample reception between QC, technician and Watson Designers
Added 2 hours ago
A
Facilities Maintenance Technician Level II
Altasciences
Montreal, QC
- Full-time
The Facilities Maintenance Technician Level II is responsible for the general maintenance of all Altasciences sites. They take on special projects (e.g. basic renovations), coordinate with…
Added 2 hours ago
V
Production Technician
Vylor
Lethbridge, AB · NA-CA-Lethbridge-Production
- Full-time
As a Production Technician, you will play a vital hands‑on role in our seed production operations, ensuring work is completed safely, efficiently, and to the highest quality standards.…
Added 2 hours ago
UM
Quality Technician Senior
Ultra Maritime
Dartmouth, NS
- Full-time
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…
Added 2 hours ago
SI
Electrical Engineering Technician / Designer – Fire Alarm & Sprinkler Systems
Synectics Inc.
Waterloo, ON
- $26 to $32 CAD / hour
- Full-time
Electrical Engineering Technician / Designer - Fire Alarm & Sprinkler Systems
Added 2 hours ago
SI
Licensed 310T Truck and Coach Technician
Synectics Inc.
Toronto, ON · Scarborough, ON
- $35 to $37 CAD / hour
- Full-time
Licensed 310T Truck and Coach Technician - Scarborough, ON
Added 2 hours ago
IL
Lightning Protection Installer & Technician
Island Lightning Rod Co. Ltd
Charlottetown, PE
- Full-time
Job Title: Lightning Protection Installer/Technician – Island Lightning Rod Co. Ltd
Added 2 hours ago
VS
Mechanic
Vesey's Seeds Ltd.
York, PE
- Full-time
Strong understanding of mechanical and electrical systems
Added 2 hours ago
SJ
HIM Technician
St. Joseph's Healthcare Hamilton
Stoney Creek, NB · Hamilton, ON
- Part-time
Must have experience working with Electronic Medical Record (EMR)/Clinical Information systems preferably Epic system
Added 2 hours ago
CA
Automotive Technician
Capital Auto Mall
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
Automotive Technician (Signing Bonus Available) – Derrick Chrysler Dodge Jeep RAM FIAT
Added 2 hours ago
TB
Heating & Cooling Technician
Tilray Brands, Inc.
Ste. Agathe, MB · Winnipeg, MB · Toronto, ON
- Full-time
Reporting to the Maintenance Manager, the Maintenance Technician’s primary responsibility is to perform maintenance activities, including installing, inspecting, replacing, and repairing…
Added 2 hours ago
TB
Heating & Cooling Technician
Tilray Brands, Inc.
Winnipeg, MB
- Full-time
Reporting to the Maintenance Manager, the Maintenance Technician’s primary responsibility is to perform maintenance activities, including installing, inspecting, replacing, and repairing…

Closed listing

Air Solutions Canada

Service Coordinator / Administrator

Hamilton, ON, Canada
Waterdown, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Nov 5, 2026
Experience: 2+ years of experience in service coordination, dispatching, customer service, or an administrative support role.
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description

Air Solutions Canada is a Southern Ontario-based compressed air specialist with over 30 years of experience providing turnkey sales, installation, and maintenance of industrial compressors. Air Solutions supports a wide range of industrial clients and is known for dependable, efficient service that keeps plants operating smoothly.

Role Description

The Service Coordinator/Administrator is a full-time, on-site role based in Dundas, ON. This position is responsible for scheduling and coordinating service calls, managing technician calendars, and ensuring timely responses to customer needs, including emergency requests. The role includes communicating with customers to confirm appointments, clarify service requirements, and provide updates on work status. The Service Coordinator will collaborate closely with technicians and operations staff to prioritize jobs, manage parts availability, and maintain accurate records of training for technicians and customer portals. The position also involves supporting customer service inquiries, preparing service orders for invoicing, maintaining documents for warranty, and preparing sales quotes for service-related items.

Key Responsibilities

Receive, prioritize, and process incoming service requests from customers.
Schedule and dispatch field service technicians to customer sites based on urgency, location, skills, and availability.
Coordinate emergency service calls and communicate updates to customers and technicians.
Monitor daily service schedules and adjust as required to maximize efficiency and customer satisfaction.
Ensure timely completion of service work orders and review for invoicing.
Provide customers with service updates, appointment confirmations, and expected arrival times.
Address customer concerns professionally and escalate issues when necessary.
Maintain strong relationships with customers while ensuring a positive service experience.
Create, update, and close service work orders in the company ERP and service management systems.
Maintain accurate service records, technician notes, warranty information, and maintenance history.
Process service quotations, purchase orders, and billing documentation as required.
Assist with contract administration, preventive maintenance agreements, and service documentation.
Coordinate parts availability with the Parts Department to support scheduled service work.
Communicate effectively with technicians regarding scheduling changes, customer requirements, and job details.
Support Service Managers with reporting, KPI tracking, and operational administrative tasks.
Collaborate with Sales, Parts, and Operations teams to ensure customer needs are met efficiently.
Ensure service processes comply with company policies and safety procedures.
Identify opportunities to improve scheduling efficiency and customer responsiveness.
Support branch initiatives that contribute to operational excellence and customer satisfaction.

Qualifications

Post-secondary education in Business Administration, Office Administration, Customer Service, or a related industrial field is preferred.
Equivalent combination of education and experience will be considered.
2+ years of experience in service coordination, dispatching, customer service, or an administrative support role.
Experience in industrial equipment, compressed air systems, mechanical services, or a related industry is considered an asset.
Experience working with NetSuite service management software is preferred.

What we offer

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and customer-focused team environment.
3 weeks vacation & wellness days
Comprehensive health and dental benefits
Full engagement with Senior Management and Owners
Company Activities & Events
RRSP Pension Matching
Casual Dress Code

About employer

More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and emergency calls, and keep customers informed about appointments and service progress. Maintain service records and work orders, coordinate parts and warranty documentation, support invoicing and quotations, and assist managers with reporting and operational improvements.

Requirements

A post-secondary education in business administration, office administration, customer service, or a related industrial field is preferred, though equivalent education and experience may be considered. The role requires at least two years of experience in service coordination, dispatching, customer service, or administrative support; industrial equipment experience and NetSuite experience are preferred assets.

Skills

Service Coordination
Dispatching
Scheduling
Customer Service
Emergency Call Coordination
Technician Calendar Management
Work Order Management
ERP Systems
NetSuite
Service Quotation Preparation
Purchase Order Processing
Billing Documentation
Warranty Administration
Parts Coordination
KPI Tracking
Customer Communication

Benefits

Competitive Salary
Professional Growth And Development
Three Weeks Of Vacation
Wellness Days
Health And Dental Benefits
Engagement With Senior Management And Owners
Company Activities And Events
RRSP Pension Matching
Casual Dress Code

Visa sponsorship

Not detected in the job text

Keywords

Compressed Air Systems
Industrial Compressors
Industrial Equipment
Service Coordination
Dispatching
Field Service
Service Scheduling
Emergency Service Calls
Customer Service
Technician Calendars
ERP
NetSuite
Service Management Systems
Service Work Orders
Service Quotations
Purchase Orders
Billing Documentation
Warranty Information
Preventive Maintenance Agreements
Parts Availability
Technician Training Records
Customer Portals
KPI Tracking
Contract Administration
Safety Procedures
Operational Excellence

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