Jobs in Canada

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Added 5 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Truro, NS
- Part-time
Support for you at Loblaw goes far beyond a pay cheque. We will support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay…
Added 8 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Lower Sackville, NS
- Part-time
Support for you at Loblaw goes far beyond a pay cheque. We will support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay…
Added 8 mins ago
LC
Fresh Food Department Manager - In Training
Loblaw Companies Limited
Nanaimo, BC
- Full-time
As a Department Manager in Training. you'll complete a comprehensive development program that equips you with the skills, knowledge, and experience to lead a high-performing department and…
Added 8 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Corner Brook, NL
- Part-time
Support for you at Loblaw goes far beyond a pay cheque. We will support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay…
Added 8 mins ago
LC
Director, Pharmacy Operations (12 mos contract)
Loblaw Companies Limited
Vancouver, BC
- Full-time
Monitor and review weekly projections and store labour management process with Pharmacy Manager to ensure proper allocation of hours and task management
Added 8 mins ago
LC
Assistant Store Manager in Training
Loblaw Companies Limited
Winnipeg, MB
- Full-time
As an Assistant Store Manager in Training, you'll complete a comprehensive training program that prepares you to support store operations, lead teams, and deliver an exceptional customer…
Added 8 mins ago
NA
Health and Safety Advisor
North American Construction Group Inc.
Fort McMurray, AB
- Full-time
Tuition reimbursement program and career growth and development
Added 8 mins ago
LC
PC Express Department Manager - In Training
Loblaw Companies Limited
Penticton, BC
- Full-time
As a Department Manager in Training. you'll complete a comprehensive development program that equips you with the skills, knowledge, and experience to lead a high-performing department and…
Added 8 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Halifax, NS
- Part-time
Support for you at Loblaw goes far beyond a pay cheque. We will support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay…
Added 8 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Bridgewater, NS
- Part-time
Support for you at Loblaw goes far beyond a pay cheque. We will support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay…
Added 8 mins ago
LC
Franchise Academy – Ontario
Loblaw Companies Limited
Brampton, ON
- Full-time
The Franchise Academy is an intensive, hands-on development experience designed to prepare experienced retail leaders to become successful Franchise Owners within Your Independent Grocer…
Added 8 mins ago
LC
Franchise Academy – Atlantic Canada
Loblaw Companies Limited
Halifax, NS
- Full-time
The Franchise Academy is an intensive, hands-on development experience designed to prepare experienced retail leaders to become successful Franchise Owners within Your Independent Grocer…
Added 8 mins ago
LC
Franchise Academy – Western Canada
Loblaw Companies Limited
Calgary, AB
- Full-time
The Franchise Academy is an intensive, hands-on development experience designed to prepare experienced retail leaders to become successful Franchise Owners within Your Independent Grocer…
Added 8 mins ago
UH
Cardiovascular Perfusionist
University Health Network
Toronto, ON
- Full-time
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 8 mins ago
LC
Department Manager in Training
Loblaw Companies Limited
Moncton, NB
- Full-time
As a Department Manager in Training. you'll complete a comprehensive development program that equips you with the skills, knowledge, and experience to lead a high-performing department and…
Added 8 mins ago
RI
Senior Manager Last Mile Operations
RXO, Inc.
Burnaby, BC
- $125,000 to $130,000 CAD / year
- Full-time
As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You’ll also maintain positive and ongoing…
Added 8 mins ago
A
Food & Beverage Outlet Manager - Social & Listening Room
AccorHotel
Banff, AB
- Full-time
The Bar Manager supports the Social General Manager in delivering the full bar vision, with a special focus on cocktail programs and the Listening Room experiences. You act as a barroom…
Added 8 mins ago
C
Project Manager - Candidate Pool
CIMA+
Saskatoon, SK · Vancouver, British Columbia
- $110,480 to $151,910 CAD / year
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 8 mins ago
C
Project Manager - Montreal - Candidate Pool
CIMA+
Montreal, QC
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 8 mins ago
C
Construction Site Coordinators - Montreal - Candidate Pool
CIMA+
Montreal, QC
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 8 mins ago
LC
Manager, Marketing
Loblaw Companies Limited
Brampton, ON
- Full-time
The Manager, Marketing plays a key role in developing and executing marketing programs that support the growth of the National Wholesale Division of Loblaw Companies Limited.
Added 20 mins ago
SI
Supervisor, Production
Saputo Inc.
Georgetown, ON
- Full-time
Reporting to the Production Manager, this position is responsible for leading our production employees and overseeing the day-to-day operations to ensure objectives are met for quality,…
Added 20 mins ago
Sales Coordinator
Canad Inns
Winnipeg, MB
Input client decision information based on input and direction from the Sales Manager.
Added 20 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saint John, NB
- Full-time
…annual security license costs and support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay rate, a 10% Colleague Discount…
Added 20 mins ago
LC
Grocery Department Manager - In Training
Loblaw Companies Limited
Campbell River, BC
- Full-time
As a Department Manager in Training. you'll complete a comprehensive development program that equips you with the skills, knowledge, and experience to lead a high-performing department and…

Air Transat

Business Process & Training Specialist, Integrated Operations Centre (IOC)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Join the journey!

Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work, and above all, a good dose of fun allow us to achieve great things every day. Our commitment has earned us the title of best leisure airline in the world several times, and this is just the beginning. Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in modern and inspiring work environments.

Job Description

In collaboration with the Manager, Business Processes and Training, the incumbent will play a key role in the continuous improvement of the Integrated Operations Centre (IOC). The person will analyze, document, and optimize business processes, coordinate the development and maintenance of operational manuals and procedures, and support the creation of training programs that promote operational excellence, regulatory compliance, and successful change adoption.

Responsibilities

Develop a thorough understanding of IOC operations, processes, and operational challenges.
Analyze, map, and optimize business processes to support operational efficiency and strategic objectives.
Develop, update, and maintain operational manuals, procedures, and related documentation while ensuring regulatory compliance.
Facilitate workshops and meetings with stakeholders to document current and future-state processes and identify improvement opportunities.
Collaborate with operational teams, IT teams, and subject matter experts to assess, validate, and implement business and technology solutions.
Support teams through process, system, and procedural changes by ensuring effective communication and change management practices.
Coordinate the development, maintenance, delivery, and continuous improvement of IOC training programs.
Train, coach, and evaluate instructors to ensure consistency, quality, and compliance of training activities.

Qualifications

Bachelor’s degree or college diploma in a relevant field.
Minimum of five (5) years of experience in a regulated transportation environment, preferably in an operational setting.
Experience in roles such as airline auditor, passenger services supervisor, airport trainer, or another related operational function.
Strong analytical skills with demonstrated ability to assess complex processes, identify opportunities, and implement practical improvements.
Proven ability to build collaborative relationships, influence stakeholders, and work effectively in a fast-paced environment.
Experience in project management, continuous improvement methodologies, change management, and knowledge of aviation regulations (e.g., CARs 705) are considered assets.
Excellent proficiency with MS Office (Word, Excel, Outlook, Teams) and demonstrated ability to use collaborative digital tools and AI solutions (e.g., Copilot). Ability to quickly learn and adapt to new technologies.
Oral and written fluency in French and English*

A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Additional Information

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

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More about this job

Responsibilities

Analyze, document, and optimize Integrated Operations Centre processes, and maintain operational manuals and procedures in compliance with regulations. Coordinate training programs, coach and evaluate instructors, and support teams through operational, system, and procedural changes.

Requirements

Requires a relevant bachelor’s degree or college diploma and at least five years of experience in a regulated transportation environment, preferably in operations. Candidates should have strong analytical and stakeholder collaboration skills, fluency in French and English, and proficiency with Microsoft Office; project management, continuous improvement, change management, and aviation regulations are assets.

Skills

Business Process Analysis
Process Mapping
Process Optimization
Operational Documentation
Regulatory Compliance
Workshop Facilitation
Stakeholder Collaboration
Solution Assessment
Change Management
Training Program Development
Instructor Coaching
Project Management
Continuous Improvement
Aviation Regulations
Microsoft Office
Collaborative Digital Tools

Benefits

Travel Privileges

Visa sponsorship

Not detected in the job text

Keywords

Integrated Operations Centre
Business Process Analysis
Process Mapping
Process Optimization
Operational Manuals
Procedures
Regulatory Compliance
Aviation
Regulated Transportation
CARs 705
Training Programs
Instructor Evaluation
Change Management
Project Management
Continuous Improvement
Stakeholder Collaboration
Operational Efficiency
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Copilot
Artificial Intelligence
Digital Collaboration Tools
French
English

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