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Added 10 mins ago
T
Scrum Master I
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 10 mins ago
T
Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 10 mins ago
SL
Manager, Brand Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Manager, Brand Management reports to the Director, Global Brand Strategy in Global Marketing. The successful candidate is an experienced professional with a background in brand strategy…
Added 10 mins ago
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Strategic Change Manager
BMO
AB · BC · Toronto, ON · BMOPLACE
- Full-time
…other impacted audiences in the change to create an engaged workforce who understands the change & what it means for customers and employees. Understands a variety of business dimensions…
Added 10 mins ago
BC
Generalist, People & Culture - Canem Systems
Bird Construction
Mississauga, ON · Canem Mississauga
- Full-time
Generalist, People & Culture - Canem SystemsReporting to the Manager, People & Culture (Industrial Construction), the Generalist, People & Culture - Canem Systems is responsible for…
Added 10 mins ago
CS
Generalist, People & Culture - Canem Systems
Canem Systems Ltd.
Mississauga, ON · Canem Mississauga
- Full-time
With eight offices across Canada and a dedicated workforce of over 700 professionals, Canem Systems operates in diverse public and private market sectors. Our extensive knowledge,…
Added 25 mins ago
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Dietitian Degree
HealthCareersInSask.ca
Moosomin, SK
- Full-time
Job Description: Reporting to the Manager, the Dietitian – Degree provides medical nutrition therapy which includes screening, assessment, developing and implementing evidence-based care…
Added 25 mins ago
Product Specialist - Individual Insurance
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Hybrid - Canada, ON · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
Reporting to the Manager, Individual Insurance and working under general supervision, the Product Specialist – Individual Insurance assists in the development, enhancement, and maintenance…
Added 25 mins ago
Manager, Information and Dispute Resolution (Designated)
The Government of Nova Scotia
Halifax, NS
As the Manager, Information and Dispute Resolution, you will play an important leadership role in supporting the effective delivery of inquiry and dispute resolution services within the…
Added 25 mins ago
Global Mobility - Expatriate Tax - Manager - Vancouver
EY
Vancouver, BC
As organizations continue to move talent across borders, managing the tax implications of a globally mobile workforce has never been more complex - or more critical. EY’s People Advisory…
Added 25 mins ago
SAP SuccessFactors Consulting Manager - Technical Integrations Lead
EY
AB · Toronto, ON · Calgary, AB
We're seeking a dynamic and technically skilled SAP SuccessFactors Consulting Manager - Technical Integrations Lead to join our growing HR Technology practice. This role is ideal for…
Added 25 mins ago
BS
Senior Project Manager
Blackline Safety
Calgary, AB
- Full-time
Blackline Safety is seeking an experienced Senior Project Manager to join our Business Information Technology (BIT) team. This role is responsible for leading a diverse portfolio of…
Added 25 mins ago
FH
Project Manager Civil
Fuze HR Solutions
Oakville, ON
- Full-time
The Project Manager is responsible for providing overall leadership, contract administration, technical expertise, and operational oversight for construction projects. This role ensures…
Added 40 mins ago
Customer Care Representative-Sudbury, Ontario
Sonova AG
Sudbury, ON
…health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy…
Added 40 mins ago
LE
Manager, Partner Engagement
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
The Manager of Partner Engagement is responsible for managing the day-to-day relationship of an identified set of partners within our smart TV ecosystem, the successful candidate will need…
Added 54 mins ago
DB
Part Time Bridal Sales
David's Bridal
Mississauga, ON
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 54 mins ago
Manager, Marketing (Donuts)
Give and Go Prepared Foods
Toronto, ON
…that will provide you with opportunities for career growth and development, while working with an energetic team with deeply ingrained values of respect, direct and open communication,…
Added 54 mins ago
H
Executive Director
HealthCareersInSask.ca
Cupar, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 55 mins ago
WC
(CAN) Site People Partner (HRBP) (Calgary/RockyView)
Walmart Canada
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…assigned region. This position partners closely with the General Manager(s) and other management team members on a regular…
Added 1 hour ago
CM
Registered Nurse
Canadian Mental Health Association- Peel Branch
Brampton, ON
- Contract
Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
Added 1 hour ago
SL
Manager, Finance Automation
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Lead the change and see your solutions deliver lasting impact. As Manager, Finance Automation, you’ll lead transformation engagements across Sun Life’s global Finance community, partnering…
Added 1 hour ago
M
Sr. Manager, Workforce Readiness
McKesson
Mississauga, ON
- Full-time
The Workforce Readiness team is seeking a Senior Manager of Workforce Readiness to accelerate adoption, alignment, and engagement across the McKesson Technology Acceleration Program (MTAP).…
Added 1 hour ago
C
VIP BOH SUPERVISOR
Cineplex
Markham, ON · CPX Markham and VIP
- Part-time
…energetic, experienced individuals who are looking for growth and development in the food and beverage…
Added 1 hour ago
AC
Training Designer
Air Canada
Toronto, ON
- Full-time
…global top ten airline in everything we do. Reporting to the Manager, Training Design, this role participates in the full design cycle within a dynamic team environment to produce…
Added 1 hour ago
BC
Project Manager - Buildings West
Bird Construction
Edmonton, AB
- Full-time
Project Manager - Buildings WestReporting to the Director of Operations, the Project Manager - Buildings West will be responsible for total project delivery including planning, execution…

Air Transat

CRM specialist

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Be part of the journey!

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we're just getting started.

Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.

Job Description

In collaboration with the Manager, Relational Program, the CRM and Relationship Marketing Specialist contributes to the execution and optimization of relationship marketing campaigns that support customer engagement, loyalty, and commercial performance at Air Transat.

The incumbent will play an active role in managing multichannel campaigns within Adobe Campaign Classic while progressively developing expertise in our new CRM environment, Batch. This individual will play a key role within a dynamic team during a strategic period that includes Black Friday, Boxing Day, and major promotional campaigns at the beginning of the year.

Responsabilities:

Plan, configure, test, deploy, and monitor CRM campaigns via email and push notifications throughout the customer lifecycle;
Contribute to the development and execution of the relationship marketing calendar while ensuring consistency across communication channels;
Perform audience segmentation and select target groups based on marketing and business objectives;
Manage day-to-day campaign execution and workflows within Adobe Campaign Classic to ensure performance and compliance;
Produce performance reports, analyze key metrics, and provide recommendations for optimization;
Collaborate closely with Marketing, E-commerce, Business Intelligence, IT teams, and external partners to deliver CRM initiatives;
Support the evolution of CRM practices and contribute to the transition to the Batch platform;
Ensure compliance with applicable privacy and marketing communication regulations.

Qualifications

College diploma or university degree in Marketing, E-commerce, Communications, or a related field;
Two (2) to five (5) years of experience in relationship marketing, CRM, marketing automation, e-commerce or a related discipline;
Hands-on experience executing and coordinating relationship marketing campaigns;
Strong understanding of relational databases, customer segmentation, and marketing performance analysis;
Excellent organizational skills, attention to detail, ability to prioritize, and strong time and urgency management skills;
Knowledge of a CRM or marketing automation platform such as Adobe Campaign, Braze, Batch, HubSpot, or an equivalent solution; experience with Adobe Campaign Classic is a strong asset;
Excellent proficiency with MS Office (Word, Excel, Outlook, Teams) and demonstrated ease with collaborative digital tools and AI solutions (e.g., Copilot). Ability to quickly learn and adapt to new technologies;
Oral and written fluency in French and English*.

A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Additional Information

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

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More about this job

Responsibilities

Plan, configure, test, deploy, and monitor multichannel CRM campaigns, including email and push notifications, and manage campaign workflows in Adobe Campaign Classic. Analyze campaign performance, recommend optimizations, coordinate with internal teams and external partners, and support the transition to the Batch CRM platform while ensuring regulatory compliance.

Requirements

Requires a college diploma or university degree in marketing, e-commerce, communications, or a related field, plus two to five years of relevant CRM, relationship marketing, marketing automation, or e-commerce experience. Candidates should have campaign execution experience, knowledge of segmentation and performance analysis, familiarity with a CRM platform, strong organizational and technology skills, and fluency in French and English.

Skills

CRM Campaign Management
Relationship Marketing
Marketing Automation
Adobe Campaign Classic
Customer Segmentation
Relational Databases
Campaign Testing and Deployment
Email Marketing
Push Notifications
Performance Analysis
Campaign Optimization
Marketing Calendar Management
Privacy Compliance
Microsoft Office
Collaborative Digital Tools
French and English Fluency

Benefits

Travel Privileges

Visa sponsorship

Not detected in the job text

Keywords

CRM
Relationship Marketing
Marketing Automation
Adobe Campaign Classic
Batch
Email Campaigns
Push Notifications
Customer Lifecycle
Customer Engagement
Customer Loyalty
Campaign Workflows
Audience Segmentation
Relational Databases
Marketing Performance Analysis
Campaign Optimization
E-Commerce
Marketing Calendar
Privacy Regulations
Marketing Communication Regulations
Microsoft Office
Word
Excel
Outlook
Teams
Copilot
Artificial Intelligence
Multichannel Marketing
Airlines and Aviation

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