Find work in Canada.

586,859 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
VP
System Integration Project Manager
Vista Projects Limited
Calgary, AB
- Full-time
…including scoping and estimating rapid-prototype and AI-powered…
Added 12 mins ago
Market Intelligence Strategic Insights Analyst - Personal Lines
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business…
Added 12 mins ago
TT
Manager Of Real Estate - Regional Director
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $118,709.6 to $168,709.6 CAD / year
- Full-time
…landlords, developers, legal counsel, and cross-functional business partners to identify opportunities, negotiate complex transactions, and drive strategic growth initiatives. Acting as a…
Added 12 mins ago
Service Person
BC Transit
Victoria, BC
We’re passionate about people and creating sustainable, safe and affordable public transit solutions to residents across BC. We are an organization that has a people-first approach and…
Added 12 mins ago
Trust Officer, Indigenous Wealth Solutions
Scotiabank
Toronto, ON
Scotiatrust’s Indigenous Wealth Solutions (IWS) team and Centre of Excellence provide a variety of customized fiduciary, agency and custody solutions tailored to the unique needs of…
Added 12 mins ago
Senior Financial Advisor- Taunton & Westney
Scotiabank
Ajax, ON
Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience
Added 12 mins ago
Senior Financial Advisor - Applewood Village, Mississauga, ON
Scotiabank
Mississauga, ON
Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience
Added 12 mins ago
HI
Client Care Representative – Personal Lines Retention
HUB International
Kelowna, BC
- Full-time
Proactively engage with clients prior to their policy renewals to review existing coverage, identify potential gaps, and provide tailored insurance solutions to meet their evolving needs.
Added 12 mins ago
P
Instrumentation Administrator
Propak
Airdrie, AB
- Full-time
Post Secondary education in Office Administration, Business Administration, Engineering Technology, Document Control or related field will be considered an asset.
Added 12 mins ago
M
Administrative Assistant (Mandarin Speaking)
MNP
Vancouver, BC
- Full-time
MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our…
Added 27 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
The IT Director will therefore need to maintain close contact with the various business units and network teams to understand their needs, anticipate challenges, and ensure that…
Added 27 mins ago
AC
Manager, External Financial Advisory
ACCA Careers
Calgary, AB
- Full-time
MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our…
Added 27 mins ago
MS
Capture Director / Business Development
MDA Space
Ottawa, ON
- Full-time
Work closely with Business Development, Engineering and Business leads to develop technically compliant, winning solutions
Added 27 mins ago
MS
Capture Director / Business Development
MDA Space
Ottawa, ON · Kanata, ON
- Full-time
Work closely with Business Development, Engineering and Business leads to develop technically compliant, winning solutions
Added 27 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 27 mins ago
TP
Airport Planning and Development Advisor
Toronto Port Authority
Toronto, ON
- Full-time
Promote the interests of the Toronto Port Authority, Billy Bishop Toronto City Airport, and its business units through effective stakeholder engagement, relationship management, and…
Added 27 mins ago
EM
Caretaker
Edon Management
Fort Saskatchewan, AB
- Contract
…province. Together, we deliver complete building management solutions in partnership with our team members, clients, and subcontractors. This means we’re continually expanding services to…
Added 27 mins ago
DC
Business Analyst
Dasro Consulting Inc.
Calgary, AB
- Contract
Gather and document business requirements for data governance tools and solutions
Added 27 mins ago
CB
Assembler 1
Cornerstone Building Brands
Calgary, AB
- Full-time
…industry, delivering innovative, high-quality, and customizable solutions supported by exceptional service. Together, we help build strong communities while empowering our employees to make…
Added 27 mins ago
LV
MANAGER-EN
La Vie En Rose
Kelowna, BC
- Full-time
Being part of a family-owned business committed to the community
Added 27 mins ago
AA
Senior Procurement Specialist
ASSA ABLOY Opening Solutions Americas
Woodbridge, ON
- Full-time
Develop and execute sourcing and categories aligned with business objectives
Added 27 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
…high-performing strategies that generate a tangible impact on our business objectives. Their daily challenge: transforming data into opportunities, strategies into results, and ideas into…
Added 27 mins ago
AS
Full Stack Developer
Axelon Services Corporation
Montreal, QC
- $77.93 USD / hour
- Other
Participate proactively in agile team ceremonies and interact with business owners and stakeholders.
Added 27 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
Ability to adapt to change, manage multiple priorities, and quickly find solutions to unforeseen events;
Added 27 mins ago
C
IT System Architecture Specialist-EN
CAE
Montreal, QC
- Full-time
Design architectures according to non-functional requirements including our technological vision, cybersecurity, compliance, and availability of these solutions.

Air Transat

Desktop support Analyst

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

Be part of the journey!

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we're just getting started.

Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.

Job Description

In collaboration with the Manager, End User Services, the incumbent supports the performance and continuous improvement of the IT Service Centre (ITSC). The role combines operational analysis, mobility management, service optimization, and technical support expertise to enhance the employee experience and improve IT service delivery. The incumbent works closely with multiple IT teams to identify improvement opportunities, support operational initiatives, and contribute to the evolution of workplace technology services.

What You’ll Accomplish

Analyze ITSC priorities, workload, performance, trends, and key metrics (SLAs, ticket volumes, resolution times, and service requests) to identify opportunities for improvement;
Develop dashboards, reports, and recommendations to support decision-making and operational performance;
Support teams in the adoption and use of artificial intelligence tools and act as a subject matter resource for operational and analytical initiatives;
Maintain and continuously improve ITSC procedures, documentation, and knowledge base content;
Co-administer the organization’s mobile device fleet and oversee the complete lifecycle management of iPads;
Administer mobility solutions, including Microsoft Intune and Apple Business Manager, and provide Level 2 technical support when required;
Analyze vulnerabilities, coordinate security patching activities, facilitate escalations, and collaborate with cybersecurity, infrastructure, and systems administration teams;
Participate in the optimization, automation, and continuous improvement of IT services, including reducing operational pain points and improving service delivery.

Qualifications

What You Bring

College diploma or university degree in Computer Science, Information Technology, or a related field;
Minimum of 5 years of experience in IT support, end-user support, IT service delivery, or mobile device fleet management;
Minimum of 3 years of experience in an analytical role involving process improvement, operational optimization, or IT service analysis;
Experience managing mobile devices, ideally within an iOS environment, and providing Level 2 technical support;
Strong analytical, problem-solving, organizational, prioritization, customer service, and self-management skills;
Excellent knowledge of Microsoft technologies and environments, including Windows 11, Windows 365, Citrix, Azure, Microsoft 365, Mobile Device Management (Intune), Apple Business Manager (DEP, VPP), and demonstrated comfort with AI tools such as Microsoft Copilot;
Strong communication, collaboration, technical translation, customer service, and influence leadership skills;
Knowledge of vulnerability management processes; experience within an IT service center environment or the airline industry, as well as familiarity with information security standards such as ISO 27001 and GDPR, are considered assets;
Oral and written fluency in French and English*.

Additional Information

A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.
Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

Apply About employer

More about this job

Responsibilities

Analyze IT service center performance, workload, trends, and metrics, and develop reports and recommendations to improve service delivery. Manage the mobile device fleet and iPad lifecycle, provide Level 2 support, coordinate vulnerability and patching work, and contribute to service optimization and automation.

Requirements

Requires a college diploma or university degree in computer science, information technology, or a related field, at least five years of relevant IT support or service delivery experience, and at least three years in an analytical or process-improvement role. Candidates should have mobile device management and Level 2 support experience, strong Microsoft technology knowledge, vulnerability management familiarity, and fluency in French and English.

Skills

IT Service Analysis
Process Improvement
Operational Optimization
Dashboard and Report Development
Artificial Intelligence Tools
Mobile Device Management
Microsoft Intune
Apple Business Manager
iOS Device Management
Level 2 Technical Support
Vulnerability Management
Security Patching
Microsoft 365
Windows 11
Azure
Citrix

Benefits

Travel Privileges

Visa sponsorship

Not detected in the job text

Keywords

IT Service Centre
IT Service Delivery
Operational Analysis
Service Level Agreements
Ticket Volumes
Resolution Times
Dashboards
Reporting
Process Improvement
Artificial Intelligence
Microsoft Copilot
iPad Lifecycle Management
iOS
Microsoft Intune
Apple Business Manager
Device Enrollment Program
Volume Purchase Program
Level 2 Technical Support
Vulnerability Management
Security Patching
Cybersecurity
Windows 11
Windows 365
Citrix
Azure
Microsoft 365
ISO 27001
GDPR
Airlines and Aviation

Report this job