Find work in Canada.

586,859 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
IA
Quality Coordinator
IMP Aerospace & Defence
Halifax, NS
- Full-time
Under the direction of the Quality Assurance Manager (QAM), the Quality Assurance Coordinator assists in all aspects of the ISO9001/AS9100 internal audit program to review and evaluate the…
Added 12 mins ago
A
[T4] Technical Program Manager – Marketing Technology (MarTech)
AMISEQ
Toronto, ON
- $60 to $65 CAD / hour
- Contract
We are looking for an experienced Technical Program Manager to join our Program Management Office (PMO) within the Marketing Technology (MarTech) organization.
Added 12 mins ago
WE
Hotel Maintenance Manager
West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
Edmonton, AB
- Full-time
The Hotel Maintenance Manager is accountable for the overall performance and direction of the maintenance department supporting Fantasyland Hotel and West Edmonton Mall Inn. The role leads…
Added 12 mins ago
W
Supply Chain Manager
Worley
AB · Edmonton, AB
- Full-time
The Project Supply Chain Manager leads the planning and execution of project supply chain activities, including procurement, subcontract management, expediting, materials management, and…
Added 12 mins ago
DU
Accounts Payable Clerk
Dalhousie University
Halifax, NS
- Full-time
…management, and financial systems and policies. Reporting to the Manager, Accounts Payable the Accounts Payable Clerk plays a key role in ensuring timely, accurate, and compliant processing…
Added 12 mins ago
W
Supply Chain Manager
Worley
Calgary, AB
- Full-time
The Project Supply Chain Manager leads the planning and execution of project supply chain activities, including procurement, subcontract management, expediting, materials management, and…
Added 12 mins ago
AD
Assistant Manager, Fine Dining - Auberge du Pommier
Auberge du Pommier
Toronto, ON
- Full-time
…company! You’re a key team player reporting to the General Manager. You’re involved in many aspects the restaurant including maintaining and encouraging high performing teams, upholding our…
Added 12 mins ago
B&
Nuclear Buyer
Black & McDonald Limited
Pickering, ON
- Full-time
…class system or structure from RFQ to PO closeout, providing technical and administrative support to the company with emphasis on sourcing, negotiating price and quality requirements,…
Added 12 mins ago
EN
Program Manager
Extreme Networks
Toronto, ON
- Full-time
The Technical Program Manager will join the Project Management Office and drive a complex, multi-year strategic government program involving hardware platform NPI, concurrent software…
Added 12 mins ago
L
Business Continuity & Operational Resilience Lead (Hybrid, Toronto, ON or Burnaby, BC)
LifeLabs
Burnaby, BC · Toronto, ON
- $112,565 to $143,520 CAD / year
…resilience objectives. Working in partnership with the Senior Manager, Strategy & Transformation, the Business Continuity & Operational Resilience Lead will lead day-to-day program…
Added 12 mins ago
HA
Intern Bachelors Elect Eng
Honeywell Aerospace
Ottawa, ON · Kanata, ON
- Full-time
…components for aerospace applications. You will apply your technical knowledge to support engineering projects and collaborate with cross-functional teams to ensure the delivery of…
Added 12 mins ago
HA
Intern Bachelors Mech Eng
Honeywell Aerospace
Ottawa, ON · Kanata, ON
- Full-time
…components for aerospace applications. You will apply your technical knowledge to support engineering projects and collaborate with cross-functional teams to ensure the delivery of…
Added 12 mins ago
BC
QA/QC Coordinator, Electrical – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
…implementation and administration of the Quality Assurance Program to ensure services provided comply with the specified…
Added 12 mins ago
BC
QA/QC Coordinator, Civil – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
…implementation and administration of the Quality Assurance Program to ensure services provided comply with the specified…
Added 12 mins ago
BC
QA/QC Coordinator, Mechanical – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
…implementation and administration of the Quality Assurance Program to ensure services provided comply with the specified…
Added 27 mins ago
A
Health & Safety Advisor
Agropur
Boisbriand, QC
- Full-time
Reporting to the Regional Health & Safety Manager, the Health & Safety Advisor will have the following responsibilities. This role offers the opportunity to join an organization undergoing…
Added 27 mins ago
VP
System Integration Project Manager
Vista Projects Limited
Calgary, AB
- Full-time
The System Integration Project Manager leads the delivery of SI projects at the intersection of engineering data, application development and emerging AI tooling. This role coordinates the…
Added 27 mins ago
RVT - CA Wards
University of Guelph
Guelph, ON
Reporting to the Manager, Patient Care and Service Delivery and under the direction of a clinician, the RVT participates as a member of the healthcare team of the Ontario Veterinary College…
Added 41 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 41 mins ago
F
Health & Safety Manager
FlatironDragados
Montreal, QC
- Full-time
…creating a safe and healthy workplace? As the Health and Safety Manager , you will oversee occupational health and safety programs, analyze trends and ensure compliance with regulations to…
Added 41 mins ago
PA
IT Technician (Head office - Muskoka
Performance Auto Group
Huntsville, ON
- Full-time
The successful candidate will be providing technical assistance and support in an effective and efficient manner. Must be self-starting, a team player with the ability to establish good…
Added 41 mins ago
F
Health & Safety Manager
FlatironDragados
Baie-D'Urfé, QC
- Full-time
…creating a safe and healthy workplace? As the Health and Safety Manager , you will oversee occupational health and safety programs, analyze trends and ensure compliance with regulations to…
Added 41 mins ago
PA
Automotive Service Technician (Huntsville Honda)
Performance Auto Group
Huntsville, ON
- Full-time
Supervise work of all apprentice technicians or students; report immediately any deficiencies to the Service Manager.
Added 41 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Kelowna, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 41 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Kamloops, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.

Air Transat

Desktop support Analyst

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

Be part of the journey!

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we're just getting started.

Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.

Job Description

In collaboration with the Manager, End User Services, the incumbent supports the performance and continuous improvement of the IT Service Centre (ITSC). The role combines operational analysis, mobility management, service optimization, and technical support expertise to enhance the employee experience and improve IT service delivery. The incumbent works closely with multiple IT teams to identify improvement opportunities, support operational initiatives, and contribute to the evolution of workplace technology services.

What You’ll Accomplish

Analyze ITSC priorities, workload, performance, trends, and key metrics (SLAs, ticket volumes, resolution times, and service requests) to identify opportunities for improvement;
Develop dashboards, reports, and recommendations to support decision-making and operational performance;
Support teams in the adoption and use of artificial intelligence tools and act as a subject matter resource for operational and analytical initiatives;
Maintain and continuously improve ITSC procedures, documentation, and knowledge base content;
Co-administer the organization’s mobile device fleet and oversee the complete lifecycle management of iPads;
Administer mobility solutions, including Microsoft Intune and Apple Business Manager, and provide Level 2 technical support when required;
Analyze vulnerabilities, coordinate security patching activities, facilitate escalations, and collaborate with cybersecurity, infrastructure, and systems administration teams;
Participate in the optimization, automation, and continuous improvement of IT services, including reducing operational pain points and improving service delivery.

Qualifications

What You Bring

College diploma or university degree in Computer Science, Information Technology, or a related field;
Minimum of 5 years of experience in IT support, end-user support, IT service delivery, or mobile device fleet management;
Minimum of 3 years of experience in an analytical role involving process improvement, operational optimization, or IT service analysis;
Experience managing mobile devices, ideally within an iOS environment, and providing Level 2 technical support;
Strong analytical, problem-solving, organizational, prioritization, customer service, and self-management skills;
Excellent knowledge of Microsoft technologies and environments, including Windows 11, Windows 365, Citrix, Azure, Microsoft 365, Mobile Device Management (Intune), Apple Business Manager (DEP, VPP), and demonstrated comfort with AI tools such as Microsoft Copilot;
Strong communication, collaboration, technical translation, customer service, and influence leadership skills;
Knowledge of vulnerability management processes; experience within an IT service center environment or the airline industry, as well as familiarity with information security standards such as ISO 27001 and GDPR, are considered assets;
Oral and written fluency in French and English*.

Additional Information

A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.
Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

Apply About employer

More about this job

Responsibilities

Analyze IT service center performance, workload, trends, and metrics, and develop reports and recommendations to improve service delivery. Manage the mobile device fleet and iPad lifecycle, provide Level 2 support, coordinate vulnerability and patching work, and contribute to service optimization and automation.

Requirements

Requires a college diploma or university degree in computer science, information technology, or a related field, at least five years of relevant IT support or service delivery experience, and at least three years in an analytical or process-improvement role. Candidates should have mobile device management and Level 2 support experience, strong Microsoft technology knowledge, vulnerability management familiarity, and fluency in French and English.

Skills

IT Service Analysis
Process Improvement
Operational Optimization
Dashboard and Report Development
Artificial Intelligence Tools
Mobile Device Management
Microsoft Intune
Apple Business Manager
iOS Device Management
Level 2 Technical Support
Vulnerability Management
Security Patching
Microsoft 365
Windows 11
Azure
Citrix

Benefits

Travel Privileges

Visa sponsorship

Not detected in the job text

Keywords

IT Service Centre
IT Service Delivery
Operational Analysis
Service Level Agreements
Ticket Volumes
Resolution Times
Dashboards
Reporting
Process Improvement
Artificial Intelligence
Microsoft Copilot
iPad Lifecycle Management
iOS
Microsoft Intune
Apple Business Manager
Device Enrollment Program
Volume Purchase Program
Level 2 Technical Support
Vulnerability Management
Security Patching
Cybersecurity
Windows 11
Windows 365
Citrix
Azure
Microsoft 365
ISO 27001
GDPR
Airlines and Aviation

Report this job