Closed listing
Operations Agent
- Montreal, QC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 3 years of experience (ideally in airport operations);
- Posting language
- English
- Posted
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Archived listing. The details below describe a past opening.
Company Description
Be part of the journey!
Our mission is to be the preferred airline of our customers and our team.
Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started.
Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.
Job Description
The Operations Agent will be responsible for coordinating airport operations with various stakeholders.
Employment Equity
At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.
Be part of the journey!
Our mission is to be the preferred airline of our customers and our team.
Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started.
Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.
Job Description
The Operations Agent will be responsible for coordinating airport operations with various stakeholders.
- Plan, coordinate, communicate, lead and control the activities related to Air Transat flights at the Montreal airport (YUL);
- Interact with various service providers, governmental agencies and airport authorities;
- Responsible for briefing the crew;
- Monitor and coordinate the allocation of barriers;
- Elaboration of the loading plan;
- Consult and communicate flight messages (MVT, DPM, LDM, etc.);
- Communicate UHF and VHF;
- Answer telephone calls and emails;
- Manage irregular situations (delays, diversions, flight cancellations, etc.);
- Code the various delays;
- Prepare operations reports;
- Monitoring of operations.
- High School Diploma or equivalent;
- 3 years of experience (ideally in airport operations);
- Autonomous and resourceful;
- High level of professionalism;
- Good ability to communicate;
- Capable of evaluating and analyzing operational needs;
- Very good knowledge about the all facets of the aviation industry;
- Understanding of various of IT systems ( AIMS, and ALTEA) an asset;
- Capable of working under pressure
- Capable of multitasking
- Oral and written fluency in French and English *
- A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.
Employment Equity
At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.
More about this job
Responsibilities
Coordinate and monitor Air Transat flight operations at Montreal airport, working with service providers, government agencies, airport authorities, and flight crews. Prepare loading plans and operational reports, manage flight messages and communications, and respond to delays, diversions, cancellations, and other irregular situations.
Requirements
A high school diploma or equivalent and three years of experience, ideally in airport operations, are required. Candidates should be professional, autonomous, resourceful, able to analyze operational needs and multitask under pressure, have broad aviation-industry knowledge, and be fluent in spoken and written French and English; familiarity with AIMS and ALTEA is an asset.
Skills
- Flight Operations Planning
- Stakeholder Communication
- Crew Briefing
- Barrier Allocation
- Loading Plan Preparation
- Flight Message Management
- UHF and VHF Communication
- Delay Coding
- Operations Reporting
- Operational Analysis
- Multitasking
- Working Under Pressure
- French Communication
- English Communication
Benefits
- Travel Privileges
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
Keywords
- Airport Operations
- Airline Operations
- Flight Coordination
- Montreal Airport
- YUL
- Service Providers
- Government Agencies
- Airport Authorities
- Crew Briefing
- Barrier Allocation
- Loading Plan
- MVT
- DPM
- LDM
- UHF
- VHF
- Irregular Operations
- Flight Delays
- Flight Diversions
- Flight Cancellations
- Delay Coding
- Operations Reports
- AIMS
- ALTEA
- Aviation Industry
- French
- English