Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 3, 2026

Hiring at a glance

View jobs

Open jobs: 3,803
Employers: 746

Advertised starting pay

Average starting payCAD / hour: $18.77Across 524 listings
Average starting payCAD / year: $48,692Across 81 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 6%210 listings
On-site: 94%3,556 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (514), Farm Boy Inc. (415), Shoppers Drug Mart (360).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 10 days ago
L
Customer Service Representative (Casual)
LCBO
Sioux Lookout, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 10 days ago
L
Customer Service Representative (Casual)
LCBO
Vermilion Bay, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes…
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 10 days ago
RP
Temporary Customer Service Representative - Royal Bank Plaza
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Full-time
- Temporary
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Guelph, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
Customer Service Associate - Seasonal Role
La Maison Simons
Edmonton, AB · West Edmonton Mall
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- From $18 CAD / hour
- Part-time
Added 10 days ago
Customer Service Representative
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 10 days ago
TS
Bilingual Customer Service Representative
The Sydney Call Centre
Sydney, NS
- Other
We’re hiring Bilingual Customer Service Representatives to join our growing team and support inbound customer service, he
Added 10 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Mississauga, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- From $18 CAD / hour
- Full-time
Added 10 days ago
Customer Service Agent - YSB
The Talent Team at Perimeter Aviation
Sudbury, ON · Greater Sudbury, ON
Added 10 days ago
Customer Service Representative
Airboss
Kitchener, ON
As the Customer Service Representative, you will be supporting our customers as our first point of contact.
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- From $17.95 CAD / hour
- Part-time
Added 10 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Aurora, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 10 days ago
WC
Customer Service Representative
Waste Connections of Canada
Coquitlam, BC
- Full-time
Added 10 days ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 CAD / hour
- Contract
Job Description: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role involves managing customer interactions, coordinating logistics,…
Added 10 days ago
WC
Customer Service Representative
Wall Colmonoy
AB · Edmonton, AB
- Temporary
Formerly Indurate Alloys, the company was founded in 2011 with a vision of delivering innovation, exceptional customer service, and high-quality, cost-effective products to thermal spray…
Added 10 days ago
CK
Customer Service Representative
Circle K
Salisbury, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 10 days ago
CC
Customer Service Representative
Crossroads C&I
Coquitlam, BC
- Full-time
Added 10 days ago
CC
Customer Service Representative
Crossroads C&I
AB · Edmonton, AB
- Full-time
Added 10 days ago
Customer Service Representative
Tree Island Steel
Richmond, BC
Added 10 days ago
Customer Service Representative
U-Haul
Toronto, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive…

Airboss

Customer Service Representative

Kitchener, ON, Canada

Salary range - $45,000 - $58,000

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary range - $45,000 - $58,000
Experience: Customer Service Experience; 5+ years experience in a customer service role; ideally in manufacturing environment.
Posting language: English
Posted: Oct 16, 2026

Original job description

As the Customer Service Representative, you will be supporting our customers as our first point of contact.

The Customer Service Representative is responsible for servicing our customers, maintaining, and growing relationships, processing orders, invoicing/credits, data entry, and order management. The individual will be self-motivated, and able to work under pressure in a fast-paced environment. This position reports to the CSM.

We are looking for an enthusiastic, highly motivated customer service representative to provide excellent customer satisfaction. Candidates should have a background in customer service, ideally in a manufacturing setting, along with exceptional communication, listening, and problem-solving skills.

Responsibilities:

Contract Review Order Management Process; Oversee and optimize the end-to-end order management process within the ERP system with efficiency and accuracy, from order receipt to invoicing.
Monitor order status; Proactively identify and resolve issues or delays, and provide regular updates to customers and internal customers regarding order progress and expected delivery dates. Act as a liaison between customers, production, sales, technical, and accounting to resolve customer concerns, deliveries, and invoicing issues.

Maintain comprehensive and organized records of customer interactions, orders, and resolutions.

Key Performance Indicators (KPIs); Provide details and reports on KPIs related to order management, such as order confirmation cycle time and late order reason identification.
Demand Planning; Maintain a constant relationship with customers, sales, and manufacturing teams to understand the demand forecasting drivers.

Qualifications:

Proficiency and problem-solving; a positive attitude with all customers consistently and equally. Solving problems in a timely manner is essential, identifying and then implement solutions effectively. Seeks guidance when needed.
Excellent interpersonal, listening skills, strong communication skills; Clear positive communication skills, good natured, ability to handle high levels of pressure and critical decision-making. Ability to multitask, prioritize, and manage time effectively within a fast-paced environment. Ability to work positively with other team members.
Attention to detail; manage customer accounts and resolving issues accurately. Accurate administrative skills and attention to detail.
Customer Service Experience; 5+ years experience in a customer service role; ideally in manufacturing environment.
Accounting essentials; process daily invoicing and issue customer credits.
Proficient computer skills; Microsoft Excel, Access and PowerPoint. Knowledge of ERP (IFS).

Salary range - $45,000 - $58,000

If are committed to provide total customer satisfaction, join a team of positive customer service representatives and work in a collaborative, friendly environment, apply today!

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary point of contact for customers, managing the end-to-end order process from receipt to invoicing. They also serve as a liaison between internal departments to resolve delivery, technical, and accounting concerns while maintaining accurate records.

Requirements

Candidates must have at least 5 years of customer service experience, ideally within a manufacturing environment. Proficiency in ERP systems and Microsoft Office suite is required, along with strong communication and problem-solving abilities.

Skills

Customer service
Order management
ERP systems
Data entry
Invoicing
Communication skills
Problem-solving
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Time management
Multitasking
Attention to detail
Demand planning
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
ERP
IFS
Manufacturing
Invoicing
Data Entry
Demand Planning
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Contract Review
KPIs
Order Processing
Customer Satisfaction
Administrative Skills
Problem Solving
Communication
Interpersonal Skills
Time Management

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