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Airbus

Skywise - Business Applications & Development Tools Manager

Waterloo, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Minimum 7 years of hands-on experience facilitating business systems and guiding end-to-end organizational transformations.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first-of-its-kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and Ground Operations. By providing interoperable digital solutions for end-to-end operations, Skywise combines aircraft manufacturer expertise and digital know-how to transform operational complexity into predictable and profitable performance, ensuring resilient and more sustainable operations.

Role Summary:

The Business Applications & Development Tools Manager is responsible for leading the strategy, implementation, operations, and tooling for both Business Applications (spanning HR, Finance, Procurement, Sales, and Support) and internal Development Tools across NAVBLUE. The Manager provides direction for internal stakeholders when refining the backlog, establishes software development infrastructure and developer platforms, and leads development subcontractors executing on the backlog.

The Internal Tools Development Lead is expected to work very closely with internal tool owners, business subject matter experts, or other internal customers to understand the business needs and processes which require tooling support..

Main Responsibilities:

Position discipline : Technology management

Sphere of influence : Team Level / Business / Software Factory

The incumbent benefits from industry experience or an ability to learn quickly as the airline management solution space is wide and deeply interesting. Responsibilities include working with internal team members and external contractors (as needed) to decide on tooling and design of configuration to meet the documented business and development tool processes. Gathering, measuring and generating monthly metrics/reports with KPI’s and communicating with Project Management, Product Management and other internal and external stakeholders is also required.

The team operates on a self-driven Kanban backlog while actively triaging incoming support requests. This role oversees system maintenance and operations, ensuring high availability through robust, well-defined support plans.

Responsibilities include:

Lead the selection, implementation, and management of tooling and systems for Business Applications across HR, Finance, Procurement, Sales, and Support.
Oversee development tools infrastructure, including CI/CD pipelines, source control, artifact repositories, and developer platforms to support internal software engineering squads.
Act as Technical Product Manager, understanding direction and guiding solutions with IT and architecture leadership.
Allocate team resources and engage with subcontractors as required to meet product roadmaps and business process needs.
Supervise tool upgrades, security compliance, server infrastructure, and license management across developer and business application suites.
Manage departmental operational budgets and evaluate ROI for third-party software tools and vendor services.
Monitoring and guiding processes to ensure high quality solutions are output on time.
Team building and health reporting, using servant leadership to remove impediments and remove risks.
Lead change management activities for business applications and development tools, ensuring controlled software releases, clear stakeholder communication, and smooth user adoption of process and system updates.
Work closely with process owners to ensure alignment of tools with business processes, providing expert feedback and technical guidance on feasibility.
Fostering a positive, productive, supportive, collaborative and energetic team environment with a customer-centric focus on delivering solutions.
Support the development of annual budgets for development to support the business’ goals
May be involved in interviews; support hiring decisions.

Qualified Experience / Skills / Training:

Education:

Bachelor's degree in data management, IT Management, CS or related field.
Candidates with equivalent experience will also be considered.

Experience:

Minimum 7 years of hands-on experience facilitating business systems and guiding end-to-end organizational transformations.

Proven experience in maintaining project schedules, documentation, communications and meeting deadlines
Experience in project management and change management.
Proven experience leading projects with multiple stakeholders.

Knowledge, Skills, Demonstrated Capabilities & Competencies:

Able to effectively communicate, both verbally and written, highly technical aspects of architecture and integration to management, clients and staff at all levels
Strong team orientation - someone who can enable others, instill a unified and collaborative atmosphere amongst a diverse team of software developers.
Ability to manage through a period of growth or transition a definite asset
Able to translate business requirements into technology solutions, and new technology solutions into business opportunities; capable of understanding complex technical issues and their impact on customers’ operations.
Able to translate strategic objectives into daily activities and guide and motivate others to deliver
Supplier (including contract) and partners management
Ability to delegate tasks and monitoring progress;
Ability to develop high-quality and high-availability software to business specification while understanding process and requirements
Excellent organizational and time management skills.

Communication Skills:

English.
French is an asset

Technical Systems Proficiency:

Experience with IT infrastructure and IaC would be an asset.
Effective use of Google Workspace office tools.
Basic understanding of AWS or similar cloud technology.
Demonstrated expertise in enterprise business applications (HR, Finance, Procurement, Sales, Support) and modern development tooling (CI/CD pipelines, source control, Cloud infrastructure especially AWS, and application integration utilities).
Knowledge of Aviation topics, Aeronautics, or Flight and Operations Management nice to have

Travel Required:

5% - 20% International and Domestic

AI Disclosure: No artificial intelligence tools are used to screen, assess, or select candidates for this role

Selection and Hiring Commitment

We thank all applicants for applying. Only selected applicants will be contacted.

Skywise is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

What we Offer:

Located in the heart of University of Waterloo’s David Johnston Research + Technology Park, Skywise is close to shops, restaurants, gyms, daycare, and many other amenities, and only 10 minutes away from Hwy 85. As part of our family, you will enjoy:

Being part of Airbus Network
Flexible hours
Hybrid working environment (3 days in office)
Free parking
Vacation Days (15 - 25)
Professional Development Day
Christmas shut down
Summer core hours
Strong work-life balance
Casual dress code
Competitive group benefits plan
Strong focus on mental health support benefits
Sick and Personal days
RRSP matching program
Life Insurance
Access to Employee Share Scheme
Maternity & Paternity benefits
Referral program
Rewards and Recognition program
Training and Development Support
Monthly Lunch and Learns
Fitness & Wellness reimbursement
An active social committee
Organized Volunteer Events
Game room, including a flight simulator!
Active Inclusion & Diversity Committee
And much more

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Skywise Canada Inc.

Contract Type:

Permanent

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Experience Level:

Professional

Job Family:

Digital <JF-IM-DI>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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More about this job

Responsibilities

The manager leads the strategy, implementation, and operations for business applications and internal development tools across the organization. They act as a technical product manager, overseeing infrastructure, managing budgets, and guiding development teams to ensure high-quality, scalable solutions.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least 7 years of experience in business systems and organizational transformation. Strong communication skills, project management expertise, and proficiency in modern development tooling and cloud infrastructure are required.

Skills

Development tools infrastructure
CI/CD pipelines
Technical product management
Project management
Change management
Stakeholder management
Vendor management
Budget management
Cloud infrastructure
AWS
IT infrastructure
IaC
Team leadership
Process improvement

Benefits

Flexible hours
Hybrid working environment
Free parking
Vacation days
Professional development day
Christmas shut down
Summer core hours
Competitive group benefits plan
Mental health support benefits
Sick and personal days
RRSP matching program
Life insurance
Employee share scheme
Maternity and paternity benefits
Referral program
Rewards and recognition program
Training and development support
Fitness and wellness reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Skywise
Airbus
NAVBLUE
Business Applications
Development Tools
CI/CD
Source Control
Artifact Repositories
AWS
Cloud Infrastructure
IaC
Kanban
Project Management
Change Management
Technical Product Management
IT Management
Software Engineering
Budgeting
ROI
Vendor Management
Google Workspace
Aviation
Aeronautics
Operations Management
System Maintenance
Security Compliance
License Management
Servant Leadership
Data Management
Digital Services

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