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Added 9 days ago
BI Platform Engineer
The Canada Life Assurance Company
London, ON · Toronto, ON
Experience with CI/CD for BI artifacts, Git integration and deployment pipelines; strong scripting skills (PowerShell/Python).
Added 9 days ago
TI
Developer
TekStaff IT Solutions
ON · Ontario, Canada
- Contract
TekStaff's Client has a current vacancy for " Developer”
Added 9 days ago
OS
Python Developer
Open Systems Technologies
Montreal, QC
- Contract
Hands-on experience in developing software with agile or scrum methodologies and are ready to lead our junior developer's team
Added 9 days ago
SE
Senior AI Data Engineering Specialist
Schneider Electric
Montreal, QC
- Full-time
Proficiency in building reliable data pipelines using Python, SQL, or comparable technologies.
Added 10 days ago
B
Software Application Developer
BMO
Calgary, AB · GCS
- Full-time
As a Gen AI Software Application Developer at BMO, you will focus on building and integrating Generative AI capabilities into enterprise applications. Working with technology and business…
Added 10 days ago
RB
Associate Director, Market Risk Stress Testing
Royal Bank of Canada
Toronto, ON
- Full-time
Detailed knowledge of MS Excel, SQL, and Python
Added 10 days ago
F
Senior Software QA Specialist – FortiGate Cloud
Fortinet
Burnaby, BC
- Full-time
Database Knowledge: Familiarity with database technologies and query languages (SQL, etc.).
Added 10 days ago
VS
Solution Architect - CRM
vTech Solution Canada
Toronto, ON
- Contract
The ideal candidate will bring deep expertise in IBM Maximo MAS, Maximo Mobile, and Maximo 7.6.x, along with strong experience leading large-scale Maximo implementations in complex…
Added 10 days ago
R
Associate Director, Market Risk Stress Testing
RBC
Toronto, ON
- Full-time
Detailed knowledge of MS Excel, SQL, and Python
Added 10 days ago
M
Senior Data Architect
Miratech
Toronto, ON
- Full-time
Proficiency in Python or PySpark, and familiarity with Azure (Databricks, ADF, SQL Managed Instance, Key Vault).
Added 10 days ago
M
Senior Data Architect
Miratech
Toronto, ON
- Full-time
Proficiency in Python or PySpark, and familiarity with Azure (Databricks, ADF, SQL Managed Instance, Key Vault).
Added 10 days ago
SM
RQ11716 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an Intermediate Systems Testing/QA Specialist with hands-on experience in manual and automated testing, quality assurance methodologies, test strategy development, and…
Added 10 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Administer identity, access, and licensing for applications (e.g., roles and permissions, provisioning) in alignment with governance and audit requirements
Added 10 days ago
LI
Sr. Data Engineer
Livingston International
Toronto, ON
- Full-time
6 years of related experience. Strong proficiency in SQL and other programming languages commonly used in data engineering (e.g., Python, Apache).
Added 10 days ago
TI
Senior Data Developer
TS Imagine
Montreal, QC
- Full-time
As a Senior Data Engineer, you will own production data systems built with Snowflake, dbt, SQL, and Python. You will help modernize established pipelines, improve the platform’s shared…
Added 10 days ago
EC
Applications Developer (Contract)
ECO Canada
Calgary, AB
- Contract
As a key member of the Applications Development team, the Applications Developer will be responsible for developing and maintaining our web applications. While each member of ECO Canada has…
Added 10 days ago
SM
RQ11716 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an Intermediate Systems Testing/QA Specialist with hands-on experience in manual and automated testing, quality assurance methodologies, test strategy development, and…
Added 10 days ago
SM
RQ11716 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an Intermediate Systems Testing/QA Specialist with hands-on experience in manual and automated testing, quality assurance methodologies, test strategy development, and…
Added 10 days ago
A
Développeur / Developpeuse Full-stack
Actalent
Montreal, QC
- $60 to $70 CAD / hour
- Contract
Engage in 60% backend development with Python.
Added 10 days ago
TT
AI Application Modernization Architect/Lead- Bilingual
Tech Talent International
Montreal, QC
- $140,000 to $160,000 CAD / year
- Full-time
We currently have a role as an AI Application Modernization Architect/Lead- Bilingual with our large consulting client, working for a public sector, crown corporation in the Montreal area.
Added 10 days ago
SE
Senior AI Data Engineering Specialist
Schneider Electric
Montreal, QC
- $114,750 to $162,000 CAD / year
- Full-time
Proficiency in building reliable data pipelines using Python, SQL, or comparable technologies.
Added 10 days ago
B
Intern, Software Developer (Winter 2027)
Bombardier
Montreal, QC
- Volunteer
You possess knowledge of two or more of the following: Node.js, REACT, Python and SQL.
Added 10 days ago
B
Intern, Data Science & AI - Connected Aircraft (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
You have knowledge in Python, SQL, Databricks, and PyTorch (asset)
Added 10 days ago
A
Technical Support Engineer
Airbyte
Remote, Canada
- $89,000 to $105,000 CAD / year
- Full-time
- Remote
Familiarity with Python, Java, or Kotlin and experience with CI/CD pipelines and GitHub.
Added 10 days ago
A
1815 - Application Developer III
Amyantek
Toronto, ON
- Contract
Position Title: 1815 - Application Developer III

Airbyte

Technical Support Engineer

Remote, Canada

Remote

$89,000 to $105,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $89,000 to $105,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 15, 2026

Original job description

Airbyte is the data and action layer for AI agents. We give agents fast, accurate, authenticated access to business data across hundreds of sources, so they can discover the entities that matter, reason over real-time context, and take action in the systems they read from, not just observe them.

We started as the open-source standard for data movement and proved the economics of data integration at scale: hundreds of connectors, thousands of companies, and, since 2020, have raised $181M from leading investors including Benchmark, Accel, Altimeter, Coatue, and Y Combinator. As our CEO Michel Tricot puts it, "the last ten years were all about structured data. The future is all about context." We're now building that context infrastructure for production-grade agents on the same open foundation, as agents become the primary consumers of enterprise data.

Our mission is unchanged: make data available and actionable to everyone, everywhere. That everyone now includes AI agents.

The Role:

Do you get excited when a gnarly API issue finally clicks into place? Do you love being the person customers can count on when things get complicated? As a Technical Support Engineer at Airbyte, you'll bring together deep technical expertise and genuine customer empathy to support our growing cloud and embedded integration platform. You won't just be closing tickets, you'll be influencing how our product evolves by championing the customer voice with our engineering and product teams every day.

What You’ll Do

Customer Support & Troubleshooting

Be the person customers can count on, responding via email, ticketing systems, and the occasional video call with the kind of clarity and care that turns frustrated users into loyal ones.
Triage and prioritize incoming issues with urgency, consistently meeting SLA targets while leveraging AI tools to work smarter and resolve issues faster.
Dig into complex issues across APIs, connectors, data pipelines, and SaaS integrations, not just finding workarounds but partnering with Engineering to get to the root cause and drive real fixes.
Document and reproduce customer-reported bugs with enough detail that the right people can act on them quickly.
Support embedded platform customers through onboarding and troubleshooting, including OAuth flows, widget tokens, scoped API tokens, and connector configuration.

API & Technical Expertise

Get hands-on with customers who are building and debugging integrations, helping them navigate the Airbyte API and third-party APIs with confidence, from authentication and pagination to rate limiting, error handling, and webhooks.
Test and validate API endpoints, review request/response payloads, and guide customers through integration best practices.
Support customers with the Embedded API and Airbyte MCP, covering source creation, connector template management, and widget token authentication.
Help customers building on the Airbyte Connector SDK find their footing, including YAML-based connector definitions, OpenAPI specs, and cassette-based testing workflows.
Stay sharp on Airbyte's API surface, new connector releases, and platform updates so your guidance is always accurate and timely.

Cross-Functional Collaboration

Be the voice of the customer inside Airbyte, working closely with Engineering and Product to surface issues, advocate for feature requests, and make sure customer pain points actually influence the roadmap.
Partner with the Engineering teams to relay platform-specific feedback, connector gaps, and SDK usability issues before they become bigger problems.
Partner with Sales and Customer Success for technical conversations, onboarding, and expansion efforts, bringing the kind of product depth that helps close and retain customers.

Knowledge & Process Improvement

Create and maintain internal and external knowledge base articles, troubleshooting guides, and API documentation to support scalability.
Document research and troubleshooting processes to aid in faster ticket resolution and team knowledge-sharing.
Identify opportunities for automation and process improvements with AI that reduce support load and improve the customer experience.
Spearhead initiatives to fill organizational or support gaps and take ownership of unique projects.

What You’ll Need

3+ years in technical support, data engineering, DevOps, QA, or a similar role supporting developers or technical users.
Hands-on experience with RESTful APIs and GraphQL, including OAuth, pagination, webhooks, rate limiting, and error handling.
Proficiency with API testing tools like Postman or cURL.
Understanding of cloud platforms (AWS, GCP, or Azure) and data integration concepts including ELT/ETL workflows.
Strong troubleshooting instincts, clear communication with both technical and non-technical stakeholders, and a growth mindset that keeps you improving even when things get hard.
Demonstrated use of AI tools to speed up troubleshooting or automate a workflow, such as agents, MCP, or prompt and context engineering. Tell us what you built.
High tolerance for ambiguity and a natural self-starter.

Nice To Have:

Familiarity with Python, Java, or Kotlin and experience with CI/CD pipelines and GitHub.
Experience with container orchestration tools like Kubernetes or Docker and multi-tenant architectures.
Background supporting developer-facing or embedded/platform products in a B2B SaaS context.
Familiarity with OpenAPI specs, YAML configuration, and Jinja expressions.
Experience with SQL and working knowledge of databases, including CDC setups.

Location: Remote, Canada. 8am–5pm Eastern Time.

Salary

CAD $89,000 - $105,000 base salary + a generous equity package

Why You'll Love Working at Airbyte:

At Airbyte, we believe great work happens when people feel supported, trusted, and empowered to grow. Our market-leading Total Rewards package is designed to help you thrive professionally and personally. Our benefits and perks include:

Flexible PTO with a culture that encourages at least 25 days off annually, and public holidays in line with provincial employment standards
Comprehensive health coverage – extended health benefits on top of provincial public healthcare
Virtual healthcare – access to doctors and other care providers online, so you can get care without waiting
Retirement savings – a group retirement savings plan to help you build for the future
Statutory protections – Canada/Québec Pension Plan, Employment Insurance and workers' compensation coverage
Professional development budget, conference sponsorship, and book reimbursement

If you find this role exciting, we encourage you to apply even if you think you don’t meet all of the requirements!

We are not accepting agency submissions or recruiting firm support for this role. Unsolicited resumes will not be considered.

Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodations due to a disability.

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More about this job

Responsibilities

Provide technical support for cloud and embedded integration platforms by troubleshooting complex API and data pipeline issues. Collaborate with engineering and product teams to advocate for customer needs and improve product documentation and processes.

Requirements

Requires 3+ years of experience in technical support, data engineering, or a similar role with hands-on experience in RESTful APIs and cloud platforms. Candidates should possess strong troubleshooting skills, clear communication abilities, and familiarity with AI tools for workflow automation.

Skills

Technical support
RESTful APIs
GraphQL
OAuth
Data integration
Troubleshooting
Postman
cURL
Cloud platforms
ELT/ETL
AI tools
Customer empathy
API documentation
Communication
Python
SQL

Benefits

Flexible PTO
Health coverage
Virtual healthcare
Retirement savings
Professional development budget
Conference sponsorship
Book reimbursement
Equity package

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Data Engineering
DevOps
QA
RESTful APIs
GraphQL
OAuth
Pagination
Webhooks
Rate limiting
Postman
cURL
AWS
GCP
Azure
ELT
ETL
AI
Python
Java
Kotlin
CI/CD
GitHub
Kubernetes
Docker
OpenAPI
YAML
Jinja
SQL
CDC

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