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Added 6 days ago
Electrical Engineer/Technologist
L3Harris Technologies
Enfield, NS
Job Title: Senior Associate, Electrical Engineer
Added 6 days ago
A
Technical Support Engineer
Airbyte
Remote, Canada
- $89,000 to $105,000 CAD / year
- Full-time
- Remote
…count on when things get complicated? As a Technical Support Engineer at Airbyte, you'll bring together deep technical expertise and genuine customer empathy to support our growing cloud…
Added 6 days ago
Electrical Test Engineer
Moment Energy
Surrey, BC
We are seeking a detail-oriented and hands-on Electrical Test Engineer to join our dynamic team. This role is crucial for ensuring the safety, reliability, and performance of our innovative…
Added 6 days ago
TT
Senior Application Security Engineer
Temporal Technologies
Canada
- Full-time
Join our dynamic team as a Senior Application Security Engineer, where you'll play a pivotal role in securing the Temporal development pipeline, product, and customer execution environment.…
Added 6 days ago
M
AI Infrastructure Engineer
Mission.dev
Canada
- Full-time
As a founding Senior AI Infrastructure Engineer, you will report to the Chief Technology Officer to design and operate large-scale infrastructure for AI workloads on public cloud and…
Added 6 days ago
M(
Principal Full-Stack Developer - Platform & Infrastructure
MaintainX (An Autodesk Company)
Remote, Canada
- $131,000 to $230,000 CAD / year
- Full-time
- Remote
Developer Productivity: Internal tooling and IDE plugins that make every engineer faster.
Added 6 days ago
M
Senior AI Engineer, Big Data & AI Solutions
Mastercard
Vancouver, BC
- Full-time
As a Senior AI Engineer, you will work at the intersection of AI engineering and big data engineering, helping improve the models, data assets, and operational processes that power fraud…
Added 6 days ago
KY
Senior Computer Vision Engineer
Koh Young Technology, Inc.
Vancouver, BC
- Full-time
As a computer vision engineer, you will be using cutting-edge vision and AI algorithms to integrate into robotics systems designed by worldwide teams of software, mechatronics, electronics,…
Added 6 days ago
M
Principal Full-Stack Developer - Platform & Infrastructure
MaintainX
Montreal, QC
- $131,000 to $230,000 CAD / year
- Full-time
Developer Productivity: Internal tooling and IDE plugins that make every engineer faster.
Added 6 days ago
K
Senior Software Engineer (Python & Frontend)
Keasis
Montreal, QC
- Contract
Added 6 days ago
M
Principal Full-Stack Developer - Platform & Infrastructure
MaintainX
Toronto, ON
- $131,000 to $230,000 CAD / year
- Full-time
Developer Productivity: Internal tooling and IDE plugins that make every engineer faster.
Added 6 days ago
XC
Senior Developer Engineer/Leader - Montreal
Xcelerated Consulting Group, LLC.
Montreal, QC
- Contract
Scripting & Frontend (Preferred): Proficiency in Python and/or Shell Scripting for automation.
Added 6 days ago
GO
Product Development Engineering Co-op Student
G2V Optics
Edmonton, AB
- Contract
Programming & scripting to solve a variety of problems (Python, C).
Added 6 days ago
EB
AI Solutions Engineer, Technology Workplace Services
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Technology Workplace Services AI Solutions Engineer identifies, designs, builds, governs, and improves AI-enabled and automated solutions that strengthen TWS service delivery, employee…
Added 6 days ago
GC
AI Engineer
GEI Consultants, Inc.
Vaughan, ON
- $110,000 to $150,000 CAD / year
- Full-time
The AI Engineer is responsible for the development of AI solutions, typically leveraging pretrained models and copilots, to support GEI’s priority digital and AI initiatives. This role…
Added 6 days ago
MS
Consultant Conversion - Director, Infra Prod Mgmt & RE III
Morgan Stanley
Montreal, QC
- Full-time
Site Reliability Engineer, Logging Squad SRE Lead Organization: Observability
Added 6 days ago
S
Data Platform Engineer
Shift4
Toronto, ON
- Full-time
Shift4 is seeking a Data Platform Engineer to join our Data Platform team and build, maintain, and optimize the pipelines that move data from our production systems into our analytics…
Added 6 days ago
AI and Data - Senior Consultant - AI Engineer
EY
AB · Calgary, AB
As AI Engineer, you will design and build production-grade AI and agentic AI solutions that solve real business problems for EY's clients. You are the core builder on the delivery team,…
Added 6 days ago
AI and Data - Manager - AI Engineer
EY
AB · Calgary, AB
As AI Engineer, you will design and build production-grade AI and agentic AI solutions that solve real business problems for EY's clients. You are the core builder on the delivery team,…
Added 6 days ago
LI
Artificial Intelligence Engineer
LanceSoft, Inc.
Peterborough, ON
- Contract
Full-Stack Development: Strong proficiency in Python (NumPy, Pandas, Matplotlib, Boto3) alongside modern web application development using Next.js, React, and TypeScript/JavaScript.
Added 6 days ago
QW
AI Quality Engineer (SDET)
Quantum World Technologies Inc.
Toronto, ON
- Contract
Experience with Python| Selenium| Playwright| PyTest| or similar tools
Added 6 days ago
EB
AI Solutions Engineer, Technology Workplace Services
EQ Bank
Toronto, ON
- Full-time
The Technology Workplace Services AI Solutions Engineer identifies, designs, builds, governs, and improves AI-enabled and automated solutions that strengthen TWS service delivery, employee…
Added 6 days ago
P
Senior Security Engineer - Cloud Security
PagerDuty
Toronto, ON
- Full-time
Senior Security Engineer - Cloud Security (Platform Engineering, Kubernetes & Identity)
Added 6 days ago
KG
Kafka Platform Engineer/Admin
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
We are seeking a Senior Kafka Platform Engineer to administer, maintain, and optimize enterprise Apache Kafka platforms across Development, Test, UAT, and Production environments. The role…
Added 6 days ago
KG
Senior Python Developer (PySpark & AWS Platform Engineering)
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Contract
…not a traditional data-analytics role; it requires a seasoned Python Software Engineer who builds scalable data infrastructure tools, applies strict software design patterns, and optimizes…

Airbyte

Technical Support Engineer

Remote, Canada

Remote

$89,000 to $105,000 CAD / year · Full-time

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Job details

Pay: $89,000 to $105,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 15, 2026

Original job description

Airbyte is the data and action layer for AI agents. We give agents fast, accurate, authenticated access to business data across hundreds of sources, so they can discover the entities that matter, reason over real-time context, and take action in the systems they read from, not just observe them.

We started as the open-source standard for data movement and proved the economics of data integration at scale: hundreds of connectors, thousands of companies, and, since 2020, have raised $181M from leading investors including Benchmark, Accel, Altimeter, Coatue, and Y Combinator. As our CEO Michel Tricot puts it, "the last ten years were all about structured data. The future is all about context." We're now building that context infrastructure for production-grade agents on the same open foundation, as agents become the primary consumers of enterprise data.

Our mission is unchanged: make data available and actionable to everyone, everywhere. That everyone now includes AI agents.

The Role:

Do you get excited when a gnarly API issue finally clicks into place? Do you love being the person customers can count on when things get complicated? As a Technical Support Engineer at Airbyte, you'll bring together deep technical expertise and genuine customer empathy to support our growing cloud and embedded integration platform. You won't just be closing tickets, you'll be influencing how our product evolves by championing the customer voice with our engineering and product teams every day.

What You’ll Do

Customer Support & Troubleshooting

Be the person customers can count on, responding via email, ticketing systems, and the occasional video call with the kind of clarity and care that turns frustrated users into loyal ones.
Triage and prioritize incoming issues with urgency, consistently meeting SLA targets while leveraging AI tools to work smarter and resolve issues faster.
Dig into complex issues across APIs, connectors, data pipelines, and SaaS integrations, not just finding workarounds but partnering with Engineering to get to the root cause and drive real fixes.
Document and reproduce customer-reported bugs with enough detail that the right people can act on them quickly.
Support embedded platform customers through onboarding and troubleshooting, including OAuth flows, widget tokens, scoped API tokens, and connector configuration.

API & Technical Expertise

Get hands-on with customers who are building and debugging integrations, helping them navigate the Airbyte API and third-party APIs with confidence, from authentication and pagination to rate limiting, error handling, and webhooks.
Test and validate API endpoints, review request/response payloads, and guide customers through integration best practices.
Support customers with the Embedded API and Airbyte MCP, covering source creation, connector template management, and widget token authentication.
Help customers building on the Airbyte Connector SDK find their footing, including YAML-based connector definitions, OpenAPI specs, and cassette-based testing workflows.
Stay sharp on Airbyte's API surface, new connector releases, and platform updates so your guidance is always accurate and timely.

Cross-Functional Collaboration

Be the voice of the customer inside Airbyte, working closely with Engineering and Product to surface issues, advocate for feature requests, and make sure customer pain points actually influence the roadmap.
Partner with the Engineering teams to relay platform-specific feedback, connector gaps, and SDK usability issues before they become bigger problems.
Partner with Sales and Customer Success for technical conversations, onboarding, and expansion efforts, bringing the kind of product depth that helps close and retain customers.

Knowledge & Process Improvement

Create and maintain internal and external knowledge base articles, troubleshooting guides, and API documentation to support scalability.
Document research and troubleshooting processes to aid in faster ticket resolution and team knowledge-sharing.
Identify opportunities for automation and process improvements with AI that reduce support load and improve the customer experience.
Spearhead initiatives to fill organizational or support gaps and take ownership of unique projects.

What You’ll Need

3+ years in technical support, data engineering, DevOps, QA, or a similar role supporting developers or technical users.
Hands-on experience with RESTful APIs and GraphQL, including OAuth, pagination, webhooks, rate limiting, and error handling.
Proficiency with API testing tools like Postman or cURL.
Understanding of cloud platforms (AWS, GCP, or Azure) and data integration concepts including ELT/ETL workflows.
Strong troubleshooting instincts, clear communication with both technical and non-technical stakeholders, and a growth mindset that keeps you improving even when things get hard.
Demonstrated use of AI tools to speed up troubleshooting or automate a workflow, such as agents, MCP, or prompt and context engineering. Tell us what you built.
High tolerance for ambiguity and a natural self-starter.

Nice To Have:

Familiarity with Python, Java, or Kotlin and experience with CI/CD pipelines and GitHub.
Experience with container orchestration tools like Kubernetes or Docker and multi-tenant architectures.
Background supporting developer-facing or embedded/platform products in a B2B SaaS context.
Familiarity with OpenAPI specs, YAML configuration, and Jinja expressions.
Experience with SQL and working knowledge of databases, including CDC setups.

Location: Remote, Canada. 8am–5pm Eastern Time.

Salary

CAD $89,000 - $105,000 base salary + a generous equity package

Why You'll Love Working at Airbyte:

At Airbyte, we believe great work happens when people feel supported, trusted, and empowered to grow. Our market-leading Total Rewards package is designed to help you thrive professionally and personally. Our benefits and perks include:

Flexible PTO with a culture that encourages at least 25 days off annually, and public holidays in line with provincial employment standards
Comprehensive health coverage – extended health benefits on top of provincial public healthcare
Virtual healthcare – access to doctors and other care providers online, so you can get care without waiting
Retirement savings – a group retirement savings plan to help you build for the future
Statutory protections – Canada/Québec Pension Plan, Employment Insurance and workers' compensation coverage
Professional development budget, conference sponsorship, and book reimbursement

If you find this role exciting, we encourage you to apply even if you think you don’t meet all of the requirements!

We are not accepting agency submissions or recruiting firm support for this role. Unsolicited resumes will not be considered.

Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodations due to a disability.

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More about this job

Responsibilities

Provide technical support for cloud and embedded integration platforms by troubleshooting complex API and data pipeline issues. Collaborate with engineering and product teams to advocate for customer needs and improve product documentation and processes.

Requirements

Requires 3+ years of experience in technical support, data engineering, or a similar role with hands-on experience in RESTful APIs and cloud platforms. Candidates should possess strong troubleshooting skills, clear communication abilities, and familiarity with AI tools for workflow automation.

Skills

Technical support
RESTful APIs
GraphQL
OAuth
Data integration
Troubleshooting
Postman
cURL
Cloud platforms
ELT/ETL
AI tools
Customer empathy
API documentation
Communication
Python
SQL

Benefits

Flexible PTO
Health coverage
Virtual healthcare
Retirement savings
Professional development budget
Conference sponsorship
Book reimbursement
Equity package

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Data Engineering
DevOps
QA
RESTful APIs
GraphQL
OAuth
Pagination
Webhooks
Rate limiting
Postman
cURL
AWS
GCP
Azure
ELT
ETL
AI
Python
Java
Kotlin
CI/CD
GitHub
Kubernetes
Docker
OpenAPI
YAML
Jinja
SQL
CDC

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