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Added 11 days ago
J
Junior Support Engineer
Jobgether
Canada
- Full-time
We are seeking a motivated Junior Support Engineer to help maintain the reliability and performance of a global digital testing platform. In this role, you will support cloud-based and…
Added 11 days ago
O
FPGA AI Accelerator Engineer
O-HIVE.AI
Windsor, ON
- Full-time
We are seeking a talented and motivated FPGA Engineer to join our engineering team and contribute to the development of hardware-accelerated spatial vision and edge AI systems.
Added 11 days ago
M
Senior Security Engineer, Detection and Response
Marqeta
Remote, Canada
- Full-time
- Remote
Engineer, maintain, and continuously optimize detection logic across multiple data sources, using threat modeling to keep coverage current with the evolving attack landscape
Added 11 days ago
SI
Cryptographic Systems Engineer (Post-Quantum)
SuperQubit Inc.
Markham, ON
- Full-time
Experience writing Python interoperability layers - FFI bindings, PyO3, ctypes, or subprocess-based integration with Python components.
Added 11 days ago
A
Ingénieur En Cybersécurité
Actalent
MB · Saint-Laurent, MB
- $75 to $105 CAD / hour
- Contract
We are seeking a Cyber Security Engineer to enhance system security throughout the development lifecycle, from design to deployment. The successful candidate will collaborate with software…
Added 11 days ago
P
Member of Technical Staff (Software Engineer, API Platform)
Perplexity
Toronto, ON
- $220,000 to $405,000 USD / year
- Full-time
5+ years of backend engineering experience with Python, Go, or Rust, including significant time building platforms or infrastructure used by other engineering teams.
Added 11 days ago
W
Test Automation Engineer - ETL
Wipro
Toronto, ON
- Full-time
We are looking for a highly motivated 6-8 years of ETL Test Automation Engineer with strong expertise in Azure Data Factory (ADF), Azure Databricks, Python, SQL, and ETL Testing.
Added 11 days ago
Q
FPGA Design & Firmware Engineer, Staff
Qualcomm
Markham, ON
- Full-time
…are seeking an experienced Senior FPGA Design / FPGA Firmware Engineer with strong hands-on experience in RTL design, FPGA implementation, system integration, and embedded…
Added 11 days ago
S1
Full-Stack Machine Learning Engineer
Signal 1
Toronto, ON
- Full-time
- Depth in AI and backend engineering: strong Python for services and ML pipelines, working fluency with cloud infrastructure and CI/CD, and a working understanding of frontend development…
Added 11 days ago
LI
Sr. Data Engineer
Livingston International
Toronto, ON
- Full-time
…and optimize that movement. We're looking for a Senior Data Engineer to design, build, and scale the data infrastructure that powers logistics operations, and executive decision-making. The…
Added 11 days ago
TI
Senior Data Developer
TS Imagine
Montreal, QC
- Full-time
As a Senior Data Engineer, you will own production data systems built with Snowflake, dbt, SQL, and Python. You will help modernize established pipelines, improve the platform’s shared…
Added 11 days ago
Q
DSP System Engineer
Qualcomm
Markham, ON
- Full-time
We are searching for an DSP Systems Engineer to be part of the Qualcomm AI Processor team responsible for developing DSP software applications and use cases developed for Qualcomm…
Added 11 days ago
A
Firmware Engineering Manager
AMD
Markham, ON
- $140,800 to $211,200 USD / year
- Full-time
The right candidate brings deep hands-on expertise in GFX pipeline and SOC architecture and debug, combined with the management maturity to coach engineers, drive cross-functional…
Added 11 days ago
A
Ingénieur En Validation & Vérification
Actalent
Quebec, QC
- $40 to $58 CAD / hour
- Contract
The V&V Engineer is responsible for planning, executing, documenting, and reporting verification and validation activities for medical devices and associated software systems. You will work…
Added 11 days ago
Q
Sr ASIC Design Verification Engineer, Low Power AI
Qualcomm
Markham, ON
- Full-time
We are looking for a Senior ASIC Verification Engineer to be part of our team to innovate and design complex leading, ultra-low power, solutions for audio and AI/context aware applications.
Added 11 days ago
PT
Infrastructure & Security Engineer
Purelend Technologies Inc.
Calgary, AB
- Full-time
We're hiring a senior or staff-level engineer to drive infrastructure and security as a single, coupled discipline, working closely with the CTO. Together you'll shape how we run our…
Added 11 days ago
L
ModiFace - DevOps Developer
L'Oréal
Toronto, ON
- Full-time
Shape the future of beauty tech with us. As the pioneer of beauty tech within L'Oréal Groupe, ModiFace builds and scales groundbreaking AR and AI experiences for the world's most…
Added 11 days ago
TT
Staff Software Engineer, AI Foundations (AI Agent Optimization)
Temporal Technologies
Canada
- Full-time
Work with multiple programming languages: Python and TypeScript, Java, Go.
Added 11 days ago
CG
Software Engineer III - Financial Services
Cover Genius
Vancouver, BC
- $115,000 to $145,000 CAD / year
- Full-time
Hands-on experience building and maintaining high-quality web services using Python, with familiarity in additional languages such as TypeScript considered a plus.
Added 11 days ago
A
Technical Support Engineer
Airbyte
Remote, Canada
- $89,000 to $105,000 CAD / year
- Full-time
- Remote
…count on when things get complicated? As a Technical Support Engineer at Airbyte, you'll bring together deep technical expertise and genuine customer empathy to support our growing cloud…
Added 11 days ago
TT
Senior Application Security Engineer
Temporal Technologies
Canada
- Full-time
Join our dynamic team as a Senior Application Security Engineer, where you'll play a pivotal role in securing the Temporal development pipeline, product, and customer execution environment.…
Added 11 days ago
M
AI Infrastructure Engineer
Mission.dev
Canada
- Full-time
As a founding Senior AI Infrastructure Engineer, you will report to the Chief Technology Officer to design and operate large-scale infrastructure for AI workloads on public cloud and…
Added 11 days ago
M(
Principal Full-Stack Developer - Platform & Infrastructure
MaintainX (An Autodesk Company)
Remote, Canada
- $131,000 to $230,000 CAD / year
- Full-time
- Remote
…productive, and the release and runtime foundations that let us ship with confidence. Build it once, and every team…
Added 11 days ago
M
Senior AI Engineer, Big Data & AI Solutions
Mastercard
Vancouver, BC
- Full-time
As a Senior AI Engineer, you will work at the intersection of AI engineering and big data engineering, helping improve the models, data assets, and operational processes that power fraud…
Added 11 days ago
KY
Senior Computer Vision Engineer
Koh Young Technology, Inc.
Vancouver, BC
- Full-time
…Singapore and China, allowing us to have close communication with our customers and have global network of sales and…

Airbyte

Technical Support Engineer

Remote, Canada

Remote

$89,000 to $105,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $89,000 to $105,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 15, 2026

Original job description

Airbyte is the data and action layer for AI agents. We give agents fast, accurate, authenticated access to business data across hundreds of sources, so they can discover the entities that matter, reason over real-time context, and take action in the systems they read from, not just observe them.

We started as the open-source standard for data movement and proved the economics of data integration at scale: hundreds of connectors, thousands of companies, and, since 2020, have raised $181M from leading investors including Benchmark, Accel, Altimeter, Coatue, and Y Combinator. As our CEO Michel Tricot puts it, "the last ten years were all about structured data. The future is all about context." We're now building that context infrastructure for production-grade agents on the same open foundation, as agents become the primary consumers of enterprise data.

Our mission is unchanged: make data available and actionable to everyone, everywhere. That everyone now includes AI agents.

The Role:

Do you get excited when a gnarly API issue finally clicks into place? Do you love being the person customers can count on when things get complicated? As a Technical Support Engineer at Airbyte, you'll bring together deep technical expertise and genuine customer empathy to support our growing cloud and embedded integration platform. You won't just be closing tickets, you'll be influencing how our product evolves by championing the customer voice with our engineering and product teams every day.

What You’ll Do

Customer Support & Troubleshooting

Be the person customers can count on, responding via email, ticketing systems, and the occasional video call with the kind of clarity and care that turns frustrated users into loyal ones.
Triage and prioritize incoming issues with urgency, consistently meeting SLA targets while leveraging AI tools to work smarter and resolve issues faster.
Dig into complex issues across APIs, connectors, data pipelines, and SaaS integrations, not just finding workarounds but partnering with Engineering to get to the root cause and drive real fixes.
Document and reproduce customer-reported bugs with enough detail that the right people can act on them quickly.
Support embedded platform customers through onboarding and troubleshooting, including OAuth flows, widget tokens, scoped API tokens, and connector configuration.

API & Technical Expertise

Get hands-on with customers who are building and debugging integrations, helping them navigate the Airbyte API and third-party APIs with confidence, from authentication and pagination to rate limiting, error handling, and webhooks.
Test and validate API endpoints, review request/response payloads, and guide customers through integration best practices.
Support customers with the Embedded API and Airbyte MCP, covering source creation, connector template management, and widget token authentication.
Help customers building on the Airbyte Connector SDK find their footing, including YAML-based connector definitions, OpenAPI specs, and cassette-based testing workflows.
Stay sharp on Airbyte's API surface, new connector releases, and platform updates so your guidance is always accurate and timely.

Cross-Functional Collaboration

Be the voice of the customer inside Airbyte, working closely with Engineering and Product to surface issues, advocate for feature requests, and make sure customer pain points actually influence the roadmap.
Partner with the Engineering teams to relay platform-specific feedback, connector gaps, and SDK usability issues before they become bigger problems.
Partner with Sales and Customer Success for technical conversations, onboarding, and expansion efforts, bringing the kind of product depth that helps close and retain customers.

Knowledge & Process Improvement

Create and maintain internal and external knowledge base articles, troubleshooting guides, and API documentation to support scalability.
Document research and troubleshooting processes to aid in faster ticket resolution and team knowledge-sharing.
Identify opportunities for automation and process improvements with AI that reduce support load and improve the customer experience.
Spearhead initiatives to fill organizational or support gaps and take ownership of unique projects.

What You’ll Need

3+ years in technical support, data engineering, DevOps, QA, or a similar role supporting developers or technical users.
Hands-on experience with RESTful APIs and GraphQL, including OAuth, pagination, webhooks, rate limiting, and error handling.
Proficiency with API testing tools like Postman or cURL.
Understanding of cloud platforms (AWS, GCP, or Azure) and data integration concepts including ELT/ETL workflows.
Strong troubleshooting instincts, clear communication with both technical and non-technical stakeholders, and a growth mindset that keeps you improving even when things get hard.
Demonstrated use of AI tools to speed up troubleshooting or automate a workflow, such as agents, MCP, or prompt and context engineering. Tell us what you built.
High tolerance for ambiguity and a natural self-starter.

Nice To Have:

Familiarity with Python, Java, or Kotlin and experience with CI/CD pipelines and GitHub.
Experience with container orchestration tools like Kubernetes or Docker and multi-tenant architectures.
Background supporting developer-facing or embedded/platform products in a B2B SaaS context.
Familiarity with OpenAPI specs, YAML configuration, and Jinja expressions.
Experience with SQL and working knowledge of databases, including CDC setups.

Location: Remote, Canada. 8am–5pm Eastern Time.

Salary

CAD $89,000 - $105,000 base salary + a generous equity package

Why You'll Love Working at Airbyte:

At Airbyte, we believe great work happens when people feel supported, trusted, and empowered to grow. Our market-leading Total Rewards package is designed to help you thrive professionally and personally. Our benefits and perks include:

Flexible PTO with a culture that encourages at least 25 days off annually, and public holidays in line with provincial employment standards
Comprehensive health coverage – extended health benefits on top of provincial public healthcare
Virtual healthcare – access to doctors and other care providers online, so you can get care without waiting
Retirement savings – a group retirement savings plan to help you build for the future
Statutory protections – Canada/Québec Pension Plan, Employment Insurance and workers' compensation coverage
Professional development budget, conference sponsorship, and book reimbursement

If you find this role exciting, we encourage you to apply even if you think you don’t meet all of the requirements!

We are not accepting agency submissions or recruiting firm support for this role. Unsolicited resumes will not be considered.

Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodations due to a disability.

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More about this job

Responsibilities

Provide technical support for cloud and embedded integration platforms by troubleshooting complex API and data pipeline issues. Collaborate with engineering and product teams to advocate for customer needs and improve product documentation and processes.

Requirements

Requires 3+ years of experience in technical support, data engineering, or a similar role with hands-on experience in RESTful APIs and cloud platforms. Candidates should possess strong troubleshooting skills, clear communication abilities, and familiarity with AI tools for workflow automation.

Skills

Technical support
RESTful APIs
GraphQL
OAuth
Data integration
Troubleshooting
Postman
cURL
Cloud platforms
ELT/ETL
AI tools
Customer empathy
API documentation
Communication
Python
SQL

Benefits

Flexible PTO
Health coverage
Virtual healthcare
Retirement savings
Professional development budget
Conference sponsorship
Book reimbursement
Equity package

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Data Engineering
DevOps
QA
RESTful APIs
GraphQL
OAuth
Pagination
Webhooks
Rate limiting
Postman
cURL
AWS
GCP
Azure
ELT
ETL
AI
Python
Java
Kotlin
CI/CD
GitHub
Kubernetes
Docker
OpenAPI
YAML
Jinja
SQL
CDC

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