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Added 10 days ago
SM
RQ11601 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…tracking, database validation, accessibility testing, and test automation, with the ability to coordinate testing activities and ensure high-quality system…
Added 10 days ago
SM
RQ11601 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…tracking, database validation, accessibility testing, and test automation, with the ability to coordinate testing activities and ensure high-quality system…
Added 10 days ago
SM
RQ11601 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…tracking, database validation, accessibility testing, and test automation, with the ability to coordinate testing activities and ensure high-quality system…
Added 10 days ago
SM
RQ11529 – Automation Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Automation Developer with strong hands-on experience in test automation, quality assurance, and automated testing frameworks. The ideal candidate will have expertise…
Added 10 days ago
SM
RQ11716 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an Intermediate Systems Testing/QA Specialist with hands-on experience in manual and automated testing, quality assurance methodologies, test strategy development, and…
Added 10 days ago
RE
Senior Technical Artist (Apex Legends)
Respawn Entertainment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…Join us for the opportunity to create groundbreaking games with some of the best developer talent in the…
Added 10 days ago
A
Firmware Engineering Manager
AMD
Markham, ON
- $140,800 to $211,200 USD / year
- Full-time
The right candidate brings deep hands-on expertise in GFX pipeline and SOC architecture and debug, combined with the management maturity to coach engineers, drive cross-functional…
Added 10 days ago
SE
Senior AI Application Development Specialist
Schneider Electric
Montreal, QC
- $114,750 to $162,000 CAD / year
- Full-time
…problems collaboratively and can balance rapid experimentation with the thoughtful engineering practices required to build secure, testable, observable, and dependable AI-enabled systems.…
Added 10 days ago
L
ModiFace - DevOps Developer
L'Oréal
Toronto, ON
- Full-time
Shape the future of beauty tech with us. As the pioneer of beauty tech within L'Oréal Groupe, ModiFace builds and scales groundbreaking AR and AI experiences for the world's most…
Added 10 days ago
SE
Senior AI Data Engineering Specialist
Schneider Electric
Montreal, QC
- $114,750 to $162,000 CAD / year
- Full-time
…contextualize, govern, and evaluate content from multiple sources, with the appropriate levels of quality, traceability, and access…
Added 10 days ago
O
Lead Software Developer (AI-Powered Applications)
OpenText
Waterloo, ON
- Full-time
We are seeking a highly skilled and motivated Senior Software Developer to help build cutting-edge AI-powered applications and agentic experiences. In this role, you will work as a key…
Added 10 days ago
A
Technical Support Engineer
Airbyte
Remote, Canada
- $89,000 to $105,000 CAD / year
- Full-time
- Remote
Identify opportunities for automation and process improvements with AI that reduce support load and improve the customer experience.
Added 10 days ago
A
Senior Platform Lead
Affinity
Vancouver, BC
- Contract
…Lead. The successful candidate will lead platform, integration, automation, and cloud infrastructure initiatives while providing senior-level technical expertise across enterprise…
Added 10 days ago
TT
Senior Application Security Engineer
Temporal Technologies
Canada
- Full-time
Expertise in at least one programming language, familiarity with Python and Go.
Added 10 days ago
A
1815 - Application Developer III
Amyantek
Toronto, ON
- Contract
Position Title: 1815 - Application Developer III
Added 10 days ago
DC
GIS Analyst - Alberta
Dillon Consulting Limited
Calgary, AB · Edmonton, AB
- Full-time
…planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide range of services related to building and…
Added 10 days ago
DC
GIS Analyst - Iqaluit
Dillon Consulting Limited
Iqaluit, NU
- Full-time
We are currently seeking a GIS Analyst with surveying and drone (RPAS) data collection skills to join our team at our growing Iqaluit office. We welcome applicants whose strengths are…
Added 10 days ago
B
Business Data Analyst-AI / Data Science
BeachHead
Toronto, ON
- $65.22 to $78.26 CAD / hour
- Contract
Experience with Python and SQL for data analysis and scripting.
Added 10 days ago
E
Developpeur logiciel de produits etudiant Student Software Product Developer
Ericsson
Bas-Saint-Laurent, QC
- Full-time
…support building, deploying, and maintaining telco-grade network automation product deployments in the public cloud. This role is hands-on and learning-focused - you’ll work with…
Added 10 days ago
M
Senior AI Engineer, Big Data & AI Solutions
Mastercard
Vancouver, BC
- Full-time
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can…
Added 10 days ago
XC
Senior Developer Engineer/Leader - Montreal
Xcelerated Consulting Group, LLC.
Montreal, QC
- Contract
As a Senior Developer, you will serve as a technical leader and subject matter expert in the Regulatory Reporting framework. This in-house application ensures the firm meets its global…
Added 10 days ago
Analyst, Corporate Actions
Questrade Financial Group
Toronto, ON
Proficiency in Python or JavaScript/Node.js for custom scripting within automation workflows.
Added 10 days ago
EB
AI Solutions Engineer, Technology Workplace Services
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
…The role combines business analysis and process improvement with hands-on solution engineering using approved enterprise AI, automation, analytics, scripting, and low-code platforms. The…
Added 10 days ago
KG
Kafka Developer/Administrator
K&K Global Talent Solutions INC.
Mississauga, ON
- Full-time
We are seeking an experienced Kafka Developer/Administrator to design, implement, manage, and optimize enterprise-scale Apache Kafka platforms across Development, UAT, Testing, and…
Added 10 days ago
S
Data Platform Engineer
Shift4
Toronto, ON
- Full-time
…queues to replicate data from Aurora MySQL into Snowflake, with plans to expand to additional data sources and consumers as our platform…

Airbyte

Technical Support Engineer

Remote, Canada

Remote

$89,000 to $105,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $89,000 to $105,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 15, 2026

Original job description

Airbyte is the data and action layer for AI agents. We give agents fast, accurate, authenticated access to business data across hundreds of sources, so they can discover the entities that matter, reason over real-time context, and take action in the systems they read from, not just observe them.

We started as the open-source standard for data movement and proved the economics of data integration at scale: hundreds of connectors, thousands of companies, and, since 2020, have raised $181M from leading investors including Benchmark, Accel, Altimeter, Coatue, and Y Combinator. As our CEO Michel Tricot puts it, "the last ten years were all about structured data. The future is all about context." We're now building that context infrastructure for production-grade agents on the same open foundation, as agents become the primary consumers of enterprise data.

Our mission is unchanged: make data available and actionable to everyone, everywhere. That everyone now includes AI agents.

The Role:

Do you get excited when a gnarly API issue finally clicks into place? Do you love being the person customers can count on when things get complicated? As a Technical Support Engineer at Airbyte, you'll bring together deep technical expertise and genuine customer empathy to support our growing cloud and embedded integration platform. You won't just be closing tickets, you'll be influencing how our product evolves by championing the customer voice with our engineering and product teams every day.

What You’ll Do

Customer Support & Troubleshooting

Be the person customers can count on, responding via email, ticketing systems, and the occasional video call with the kind of clarity and care that turns frustrated users into loyal ones.
Triage and prioritize incoming issues with urgency, consistently meeting SLA targets while leveraging AI tools to work smarter and resolve issues faster.
Dig into complex issues across APIs, connectors, data pipelines, and SaaS integrations, not just finding workarounds but partnering with Engineering to get to the root cause and drive real fixes.
Document and reproduce customer-reported bugs with enough detail that the right people can act on them quickly.
Support embedded platform customers through onboarding and troubleshooting, including OAuth flows, widget tokens, scoped API tokens, and connector configuration.

API & Technical Expertise

Get hands-on with customers who are building and debugging integrations, helping them navigate the Airbyte API and third-party APIs with confidence, from authentication and pagination to rate limiting, error handling, and webhooks.
Test and validate API endpoints, review request/response payloads, and guide customers through integration best practices.
Support customers with the Embedded API and Airbyte MCP, covering source creation, connector template management, and widget token authentication.
Help customers building on the Airbyte Connector SDK find their footing, including YAML-based connector definitions, OpenAPI specs, and cassette-based testing workflows.
Stay sharp on Airbyte's API surface, new connector releases, and platform updates so your guidance is always accurate and timely.

Cross-Functional Collaboration

Be the voice of the customer inside Airbyte, working closely with Engineering and Product to surface issues, advocate for feature requests, and make sure customer pain points actually influence the roadmap.
Partner with the Engineering teams to relay platform-specific feedback, connector gaps, and SDK usability issues before they become bigger problems.
Partner with Sales and Customer Success for technical conversations, onboarding, and expansion efforts, bringing the kind of product depth that helps close and retain customers.

Knowledge & Process Improvement

Create and maintain internal and external knowledge base articles, troubleshooting guides, and API documentation to support scalability.
Document research and troubleshooting processes to aid in faster ticket resolution and team knowledge-sharing.
Identify opportunities for automation and process improvements with AI that reduce support load and improve the customer experience.
Spearhead initiatives to fill organizational or support gaps and take ownership of unique projects.

What You’ll Need

3+ years in technical support, data engineering, DevOps, QA, or a similar role supporting developers or technical users.
Hands-on experience with RESTful APIs and GraphQL, including OAuth, pagination, webhooks, rate limiting, and error handling.
Proficiency with API testing tools like Postman or cURL.
Understanding of cloud platforms (AWS, GCP, or Azure) and data integration concepts including ELT/ETL workflows.
Strong troubleshooting instincts, clear communication with both technical and non-technical stakeholders, and a growth mindset that keeps you improving even when things get hard.
Demonstrated use of AI tools to speed up troubleshooting or automate a workflow, such as agents, MCP, or prompt and context engineering. Tell us what you built.
High tolerance for ambiguity and a natural self-starter.

Nice To Have:

Familiarity with Python, Java, or Kotlin and experience with CI/CD pipelines and GitHub.
Experience with container orchestration tools like Kubernetes or Docker and multi-tenant architectures.
Background supporting developer-facing or embedded/platform products in a B2B SaaS context.
Familiarity with OpenAPI specs, YAML configuration, and Jinja expressions.
Experience with SQL and working knowledge of databases, including CDC setups.

Location: Remote, Canada. 8am–5pm Eastern Time.

Salary

CAD $89,000 - $105,000 base salary + a generous equity package

Why You'll Love Working at Airbyte:

At Airbyte, we believe great work happens when people feel supported, trusted, and empowered to grow. Our market-leading Total Rewards package is designed to help you thrive professionally and personally. Our benefits and perks include:

Flexible PTO with a culture that encourages at least 25 days off annually, and public holidays in line with provincial employment standards
Comprehensive health coverage – extended health benefits on top of provincial public healthcare
Virtual healthcare – access to doctors and other care providers online, so you can get care without waiting
Retirement savings – a group retirement savings plan to help you build for the future
Statutory protections – Canada/Québec Pension Plan, Employment Insurance and workers' compensation coverage
Professional development budget, conference sponsorship, and book reimbursement

If you find this role exciting, we encourage you to apply even if you think you don’t meet all of the requirements!

We are not accepting agency submissions or recruiting firm support for this role. Unsolicited resumes will not be considered.

Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodations due to a disability.

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More about this job

Responsibilities

Provide technical support for cloud and embedded integration platforms by troubleshooting complex API and data pipeline issues. Collaborate with engineering and product teams to advocate for customer needs and improve product documentation and processes.

Requirements

Requires 3+ years of experience in technical support, data engineering, or a similar role with hands-on experience in RESTful APIs and cloud platforms. Candidates should possess strong troubleshooting skills, clear communication abilities, and familiarity with AI tools for workflow automation.

Skills

Technical support
RESTful APIs
GraphQL
OAuth
Data integration
Troubleshooting
Postman
cURL
Cloud platforms
ELT/ETL
AI tools
Customer empathy
API documentation
Communication
Python
SQL

Benefits

Flexible PTO
Health coverage
Virtual healthcare
Retirement savings
Professional development budget
Conference sponsorship
Book reimbursement
Equity package

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Data Engineering
DevOps
QA
RESTful APIs
GraphQL
OAuth
Pagination
Webhooks
Rate limiting
Postman
cURL
AWS
GCP
Azure
ELT
ETL
AI
Python
Java
Kotlin
CI/CD
GitHub
Kubernetes
Docker
OpenAPI
YAML
Jinja
SQL
CDC

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