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Added 10 mins ago
CO
Director of Public Works & Community Services
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Thorold, ON
- Full-time
Assistant Project Engineer-EIT - Metro Vancouver
Added 25 mins ago
MI
Senior Controls Engineer
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- Full-time
Added 55 mins ago
TR
Operations Engineer, Mining
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Kamloops, BC
- $107,000 to $132,000 CAD / year
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Reporting to the Senior Engineer, Mining, the Operational Engineer, Mining provides technical guidance, project leadership, operational coordination, and continuous improvement support to…
Added 55 mins ago
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Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
…December 2026 or May 2027 and has an interest in being a Sales Engineer. The role will be part time in the…
Added 1 hour ago
KC
Director, AI Engineering
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- Full-time
AI certifications (for example Professional AI Architect, Machine Learning Engineer) or equivalent are a plus
Added 1 hour ago
M
Senior Security Engineer, Detection and Response
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Remote, Canada
- Full-time
- Remote
As Marqeta's Senior Security Engineer on the Security Operations and Response team, you will lead incident response for North America and shape how we detect and respond to threats using…
Added 1 hour ago
AH
Maintenance Worker IV
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Oyen, AB
- Full-time
…certification in a related field required or 4th Class Power Engineer Certificate as per ABSA kW rating guidelines where boiler support is…
Added 1 hour ago
AH
Maintenance Worker II
Alberta Health Services
Beaverlodge, AB
- Part-time
Completion of Grade 10 or equivalent. Possession of a valid driver's licence. Power Engineer 5th Class Certificate required where boiler support is necessary.
Added 1 hour ago
AH
Maintenance Worker III
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- Full-time
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Added 2 hours ago
LD
Intermediate Electrical Engineer
Leonardo DRS
Bedford, NS
- Full-time
Reporting to the Engineering Manager, the Intermediate Electrical Engineer – Power Electronics is responsible for working with the Engineering Team on the design, development, and testing…
Added 2 hours ago
SI
Cryptographic Systems Engineer (Post-Quantum)
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Markham, ON
- Full-time
Job Title: Cryptographic Systems Engineer (Post-Quantum)
Added 2 hours ago
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Ingénieur ILS
Actalent
MB · Saint-Laurent, MB
- $30 to $55 CAD / hour
- Contract
Added 2 hours ago
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Advanced Manufacturing Engineer
Methode Electronics
AB · Rolling Meadows, AB
- Full-time
An Advanced Manufacturing Engineer is responsible for developing and optimizing manufacturing processes, managing capital equipment projects, ensuring process capability/validation, and…
Added 2 hours ago
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Ingénieur En Cybersécurité
Actalent
MB · Saint-Laurent, MB
- $75 to $105 CAD / hour
- Contract
We are seeking a Cyber Security Engineer to enhance system security throughout the development lifecycle, from design to deployment. The successful candidate will collaborate with software…
Added 2 hours ago
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Project Engineer Intern-Winter 2027
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- Full-time
Added 2 hours ago
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Software Engineer
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Vancouver, BC
- Full-time
We're hiring our first full-time software engineer to help build the technology behind Gale.
Added 2 hours ago
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Senior Systems Engineer (Kafka)
Nubank
Remote, Canada
- Full-time
- Remote
We are looking for an experienced software engineer to help evolve and operate Nubank’s messaging platform and the infrastructure that supports asynchronous communication at scale.
Added 2 hours ago
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Senior OpenShift Virtualization (OCP-V) Engineer
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Quebec, QC
- Full-time
Opticca Consulting is seeking a highly experienced Senior OpenShift Virtualization (OCP-V) Engineer to design, implement, migrate, secure, and operate enterprise virtual-machine platforms…
Added 2 hours ago
UO
Mechanical Engineer Intern
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
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Added 2 hours ago
BE
Project Engineer-in-Training
Bluestar Engineering Ltd.
Calgary, AB
- Full-time
We are currently seeking a Project Engineer-in-Training to join our team.
Added 2 hours ago
UO
Process Engineer Intern
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Internship
Added 2 hours ago
BE
Intermediate Project Engineer
Bluestar Engineering Ltd.
Calgary, AB
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We are currently seeking an Intermediate Project Engineer to join our team.
Added 2 hours ago
BE
Civil/Structural Engineer-in-Training
Bluestar Engineering Ltd.
Calgary, AB
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Job Posting – Civil/Structural Engineer-in-Training
Added 2 hours ago
A
QA Automation Engineer - AI Solutions
Affinity
Vancouver, BC
- Contract
On behalf of our client, Affinity is seeking an experienced QA Automation Engineer – AI Solutions to support the testing and quality assurance of a growing portfolio of AI-enabled…
Added 2 hours ago
P
Member of Technical Staff (Software Engineer, API Platform)
Perplexity
Toronto, ON
- $220,000 to $405,000 USD / year
- Full-time

Airbyte

Technical Support Engineer

Remote, Canada

Remote

$89,000 to $105,000 CAD / year · Full-time

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Job details

Pay: $89,000 to $105,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 15, 2026

Original job description

Airbyte is the data and action layer for AI agents. We give agents fast, accurate, authenticated access to business data across hundreds of sources, so they can discover the entities that matter, reason over real-time context, and take action in the systems they read from, not just observe them.

We started as the open-source standard for data movement and proved the economics of data integration at scale: hundreds of connectors, thousands of companies, and, since 2020, have raised $181M from leading investors including Benchmark, Accel, Altimeter, Coatue, and Y Combinator. As our CEO Michel Tricot puts it, "the last ten years were all about structured data. The future is all about context." We're now building that context infrastructure for production-grade agents on the same open foundation, as agents become the primary consumers of enterprise data.

Our mission is unchanged: make data available and actionable to everyone, everywhere. That everyone now includes AI agents.

The Role:

Do you get excited when a gnarly API issue finally clicks into place? Do you love being the person customers can count on when things get complicated? As a Technical Support Engineer at Airbyte, you'll bring together deep technical expertise and genuine customer empathy to support our growing cloud and embedded integration platform. You won't just be closing tickets, you'll be influencing how our product evolves by championing the customer voice with our engineering and product teams every day.

What You’ll Do

Customer Support & Troubleshooting

Be the person customers can count on, responding via email, ticketing systems, and the occasional video call with the kind of clarity and care that turns frustrated users into loyal ones.
Triage and prioritize incoming issues with urgency, consistently meeting SLA targets while leveraging AI tools to work smarter and resolve issues faster.
Dig into complex issues across APIs, connectors, data pipelines, and SaaS integrations, not just finding workarounds but partnering with Engineering to get to the root cause and drive real fixes.
Document and reproduce customer-reported bugs with enough detail that the right people can act on them quickly.
Support embedded platform customers through onboarding and troubleshooting, including OAuth flows, widget tokens, scoped API tokens, and connector configuration.

API & Technical Expertise

Get hands-on with customers who are building and debugging integrations, helping them navigate the Airbyte API and third-party APIs with confidence, from authentication and pagination to rate limiting, error handling, and webhooks.
Test and validate API endpoints, review request/response payloads, and guide customers through integration best practices.
Support customers with the Embedded API and Airbyte MCP, covering source creation, connector template management, and widget token authentication.
Help customers building on the Airbyte Connector SDK find their footing, including YAML-based connector definitions, OpenAPI specs, and cassette-based testing workflows.
Stay sharp on Airbyte's API surface, new connector releases, and platform updates so your guidance is always accurate and timely.

Cross-Functional Collaboration

Be the voice of the customer inside Airbyte, working closely with Engineering and Product to surface issues, advocate for feature requests, and make sure customer pain points actually influence the roadmap.
Partner with the Engineering teams to relay platform-specific feedback, connector gaps, and SDK usability issues before they become bigger problems.
Partner with Sales and Customer Success for technical conversations, onboarding, and expansion efforts, bringing the kind of product depth that helps close and retain customers.

Knowledge & Process Improvement

Create and maintain internal and external knowledge base articles, troubleshooting guides, and API documentation to support scalability.
Document research and troubleshooting processes to aid in faster ticket resolution and team knowledge-sharing.
Identify opportunities for automation and process improvements with AI that reduce support load and improve the customer experience.
Spearhead initiatives to fill organizational or support gaps and take ownership of unique projects.

What You’ll Need

3+ years in technical support, data engineering, DevOps, QA, or a similar role supporting developers or technical users.
Hands-on experience with RESTful APIs and GraphQL, including OAuth, pagination, webhooks, rate limiting, and error handling.
Proficiency with API testing tools like Postman or cURL.
Understanding of cloud platforms (AWS, GCP, or Azure) and data integration concepts including ELT/ETL workflows.
Strong troubleshooting instincts, clear communication with both technical and non-technical stakeholders, and a growth mindset that keeps you improving even when things get hard.
Demonstrated use of AI tools to speed up troubleshooting or automate a workflow, such as agents, MCP, or prompt and context engineering. Tell us what you built.
High tolerance for ambiguity and a natural self-starter.

Nice To Have:

Familiarity with Python, Java, or Kotlin and experience with CI/CD pipelines and GitHub.
Experience with container orchestration tools like Kubernetes or Docker and multi-tenant architectures.
Background supporting developer-facing or embedded/platform products in a B2B SaaS context.
Familiarity with OpenAPI specs, YAML configuration, and Jinja expressions.
Experience with SQL and working knowledge of databases, including CDC setups.

Location: Remote, Canada. 8am–5pm Eastern Time.

Salary

CAD $89,000 - $105,000 base salary + a generous equity package

Why You'll Love Working at Airbyte:

At Airbyte, we believe great work happens when people feel supported, trusted, and empowered to grow. Our market-leading Total Rewards package is designed to help you thrive professionally and personally. Our benefits and perks include:

Flexible PTO with a culture that encourages at least 25 days off annually, and public holidays in line with provincial employment standards
Comprehensive health coverage – extended health benefits on top of provincial public healthcare
Virtual healthcare – access to doctors and other care providers online, so you can get care without waiting
Retirement savings – a group retirement savings plan to help you build for the future
Statutory protections – Canada/Québec Pension Plan, Employment Insurance and workers' compensation coverage
Professional development budget, conference sponsorship, and book reimbursement

If you find this role exciting, we encourage you to apply even if you think you don’t meet all of the requirements!

We are not accepting agency submissions or recruiting firm support for this role. Unsolicited resumes will not be considered.

Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodations due to a disability.

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More about this job

Responsibilities

Provide technical support for cloud and embedded integration platforms by troubleshooting complex API and data pipeline issues. Collaborate with engineering and product teams to advocate for customer needs and improve product documentation and processes.

Requirements

Requires 3+ years of experience in technical support, data engineering, or a similar role with hands-on experience in RESTful APIs and cloud platforms. Candidates should possess strong troubleshooting skills, clear communication abilities, and familiarity with AI tools for workflow automation.

Skills

Technical support
RESTful APIs
GraphQL
OAuth
Data integration
Troubleshooting
Postman
cURL
Cloud platforms
ELT/ETL
AI tools
Customer empathy
API documentation
Communication
Python
SQL

Benefits

Flexible PTO
Health coverage
Virtual healthcare
Retirement savings
Professional development budget
Conference sponsorship
Book reimbursement
Equity package

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Data Engineering
DevOps
QA
RESTful APIs
GraphQL
OAuth
Pagination
Webhooks
Rate limiting
Postman
cURL
AWS
GCP
Azure
ELT
ETL
AI
Python
Java
Kotlin
CI/CD
GitHub
Kubernetes
Docker
OpenAPI
YAML
Jinja
SQL
CDC

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