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Added 10 mins ago
PAINT - PAINT LINE OPERATOR
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Report any deficiencies in systems, facilities, machinery, equipment and/or tools immediately to your supervisor.
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Airline Services International

Regional Manger - Quebec

Montreal, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 28, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Airline Services International Inc. (ASI)

Location: Montreal, Quebec | Full-time, office-based

Airline Services International Inc. is an established cargo General Sales and Service Agent representing international airlines in Canada. We are seeking a commercially driven Regional Manager to lead our Quebec business, increase revenue and take ownership of the region’s profit and loss performance.

This is a hands-on leadership role combining sales development, financial accountability and staff management. Success will be measured by profitable revenue growth, disciplined pricing, customer retention and effective team performance.

Your responsibilities

Drive sales and profitable growth

Develop and execute a regional sales plan with clear revenue, tonnage and gross profit targets.
Personally visit freight forwarders and key accounts to win new business and expand existing relationships.
Build a pipeline of opportunities by customer, airline, destination and commodity.
Monitor quotations, follow up on opportunities and improve quote-to-booking conversion.
Prioritize higher-margin business while making effective use of available airline capacity.

Own the regional P&L

Take responsibility for regional revenue, gross profit, operating expenses and profitability.
Grow revenue while maintaining a minimum gross profit margin of 12.5%, with a target of 13% or higher.
Review booking profitability, pricing decisions and customer performance regularly.
Identify underperforming accounts and routes, and implement corrective action promptly.
Prepare budgets, forecasts and monthly performance reports, explaining variances and the actions required.

Lead and manage the team

Provide daily, on-site leadership to sales, reservations and operations staff.
Set clear responsibilities, service standards and individual performance expectations.
Coach staff on commercial judgment, pricing accuracy, booking quality and customer communication.
Manage staffing coverage, attendance, training and performance.
Build close coordination between sales, pricing, operations and accounting so customer enquiries translate into profitable bookings.

Protect customer and airline relationships

Ensure timely responses to quotations and booking requests, particularly urgent and high-value opportunities.
Resolve service issues and coordinate with airlines and handling agents.
Maintain accurate booking, pricing and shipment information.
Support credit control and collections in coordination with accounting.

What you bring

Demonstrated management experience in air cargo, an airline, a GSSA or freight forwarding.
A proven record of growing sales and improving profitability.
Experience owning a P&L, managing budgets and taking corrective action when results fall below expectations.
Established relationships within the Quebec freight forwarding market.
Strong understanding of air cargo pricing, revenue per kilogram, gross profit margins and capacity management.
The ability to lead staff while remaining personally active in customer development.
Strong analytical skills and proficiency with Excel and cargo management systems; AWERY experience is an asset.
Professional fluency in French and English to serve Quebec customers and coordinate with international airline partners.
Availability for regular customer visits and occasional travel.

What success looks like

You will build a clear plan for profitable growth, strengthen customer relationships, maintain disciplined margins and develop an accountable, responsive team. You should be comfortable explaining both the region’s financial results and the specific actions you are taking to improve them.

To apply: Submit your résumé and a brief cover letter outlining your experience in sales growth, P&L management and team leadership. Please include examples of measurable commercial results you have achieved.

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More about this job

Responsibilities

Lead the Quebec region’s commercial growth by developing sales, winning and retaining freight-forwarding customers, and managing pricing, capacity, and regional P&L performance. Provide on-site leadership to sales, reservations, and operations staff while coordinating customer service, airline relationships, reporting, and corrective actions to maintain profitability.

Requirements

Requires management experience in air cargo, an airline, a GSSA, or freight forwarding, with a proven record of sales growth, profitability improvement, and P&L ownership. Candidates should have Quebec freight-forwarding relationships, strong air cargo commercial and analytical skills, Excel and cargo-system proficiency, professional fluency in French and English, and availability for customer visits and occasional travel.

Skills

Regional Sales Planning
Revenue Growth
P&L Management
Budgeting and Forecasting
Air Cargo Pricing
Gross Profit Management
Capacity Management
Freight Forwarding
Team Leadership
Staff Coaching
Performance Management
Credit Control
Financial Reporting
Excel
Cargo Management Systems

Visa sponsorship

Not detected in the job text

Keywords

Air Cargo
General Sales and Service Agent
GSSA
Freight Forwarding
Regional Sales Plan
Revenue Growth
Tonnage Targets
Gross Profit
P&L Management
Operating Expenses
Profitability
Pricing
Revenue Per Kilogram
Airline Capacity
Customer Retention
Freight Forwarders
Key Accounts
Quote-to-Booking Conversion
Budgets
Forecasts
Performance Reporting
Team Leadership
Reservations
Operations
Credit Control
Collections
Excel
Cargo Management Systems
AWERY
French

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